Seriously disappointed in this store. I havent shopped in here for years just because its always so loud and crazy busy in there.
Well i went in a few weeks ago on the hunt for the perfect pair of jeans. Having not shopped their for years, I grabbed nearly one of every kind and tried on all of them, first off disappointed that apparently my size is nearly out of stock or too large for them to carry more than 2 on the shelves (c'mon, im a 12, it'd be nice if you could put more normal sizes on the shelves, not 25 pairs of sizes 2 and 4.) I was shopping alone with my son, he was in his stroller behaving, not tearing the place apart, and not one person said hello, can i help you, are you all set, nothing. Fine, they were busy apparently even though i had to keep asking them "excuse me..." to get into look at the clothes.
well i gathered my selections and went on over to the dressing room, where i proceeded to get some snarky looks, im assuming because im pushing a stroller and was taking up room, who knows. Anyways, I told the dressing room attendant (young blonde girl) how many i had. She grabbed a number and just started walking, no "right this way" or "sure, over to this room." I told her thank you for opening the door... no response... I then told her thank you again... silence. Im sorry, but she didnt say SINGLE WORD the whole time. How about "if theres anything i can get you, let me know" "Youre welcome" "No problem" ANYTHING! I felt like i was getting this attitude because i came in with my child and because I wasnt a high school student who was cute and small and just like her. Or maybe it was because I interrupted her conversation with a young man she was talking to while on the job...
I ended up walking out with nothing. I wouldve tried on something else in a different size, but honestly i didnt want to bother going back to that dressing room because If she acted like that again, i wouldve had something not nice to say to her. I understand practically the whole store is run by young men and women but they should have better training to understand that their customer base is much more than they think and they need to treat every customer with the same regards. read more