Finally! A lululemon at south shore! Staff did inform they will be here for at least a year!…read more Was a bit curious since it's a "pop-up" location. Located in middle of the mall over by the elevator and the info desk. Everybody in there on opening day was super sweet, helpful, and are working out the daily operations. Fitting rooms, open floor plan, feels spacious. Didn't really go into either of the stores that occupied the space prior, but I'm sure we'll be here often. The lady celebrated its store opening by grabbing a full outfit in a color she's been eyeing for a while now that's back this season! We'll hope for good things to come, in-store promos and more goods to come. Men's setup on right side of store along with fitness gear and accessories, fitting rooms middle back and women left and center of store! Thanks all!

Lululemon has FINALLY arrived in SSP! I was here today…read more(11/15) for their grand opening. I've been waiting for a Lululemon to come to Braintree for so long, it's not even remotely funny. They are a pop up location inside the South Shore Plaza, where Chico's once was, & are here for a year (hopefully here to stay tbh, that'd be great). The staff was super sweet & very helpful with finding things in the store. Loved the layout & how they organized everything. In honor of this opening. I bought an espresso matching set, cropped define jacket with align 7/8 leggings ;)) Overall, very happy that there's a Lululemon closer by now. Had a pleasant, positive experience here today, so will for sure be back.

It's amazing that the lines for check out was so long that the rest of the store was empty except…read morefor checking out! The employee Steve seemed to be the only one working his butt off to take care of all these waiting customers! Where are the other staff or Managers to help the only cashier out? There is something not quite right here to have only one working cashier and one could see that he was going as fast as he can!

Asked 2 employees to check if they had a pair of shoes in stock (online it said they were in…read morestock). The first girl was helpful and went and checked but said they weren't in stock. I asked another male employee downstairs and he said "They're probably in a box we can't open, sorry." He didn't even bother to check... That really rubbed me the wrong way. I asked a third employee who kindly went and checked and found them in under a minute. I worked retail I know it goes. To the employee that didn't even go and check, way to go...

Returned a dress the other day, never worn, had all of the tags, original receipt and the card used…read moreto purchase it. I never received a refund. 36$ down the drain

Horrible customer service. So many things. I Just wanted to give a shout out to the two lazy shop…read moregirls on Saturday, July 13, 2024, at 3:00 PM at the Braintree Mall location in MA. When I first entered the store, I said hello to the first girl. No response. Not even a smile. My daughter showed the other girl a pic of a dress on her phone and asked if they had any in stock. Exact words, "if we do, it's on that wall." pointing toward the back. Next, when I found a similar dress, we needed help getting it because it was high on the wall. She immediately came over and demanded I not pull on the dress because I was going to tangle them. I am in my 50s and never been spoken to like this from a young girl. I was barely holding it out...just enough so she could see the size we wanted. I responded by saying Yes M'am! and proceeded to tell her she needed to work on her customer service skills. We left after that. Windsor, be careful who you hire. No one wants to deal with sourpuss attitudes.

I frequent this Nordstrom Rack in Braintree and the one in Westwood at University Ave quite often!…read moreIt can be hit or miss depending on the week. I mostly come here to check out new shoe inventory, usually HOKA, Brooks, and OnClouds that they have at discounted prices. For clothing, they have a decent selection: Free People, Madewell, ASTR the label, ALLSAINTS, Naked Wardrobe, Rag & Bone, Good American, Frame jeans, Paige jeans, and Joe's to name a few. Definitely some good finds can be found here & they run extra sales all the time!

I've never been. It's more of an upscale TJ Maxx. It's a…read moregreat store, great bargains but you can't go there anticipating what you'll find.

I visited the store today and had a very disappointing experience at checkout. Multiple employees…read morewere standing at the registers on their phones, including one employee who appeared to be on FaceTime while customers waited in line. No one greeted customers, explained which registers were open, or acknowledged anyone waiting. To make matters worse, after I had already completed my shopping, I was told the store had run out of bags and asked if I wanted to purchase a $3 reusable bag for my items. Customers should be informed about that before they begin shopping, not at checkout after spending money and waiting in line. The entire interaction felt dismissive and unprofessional.

Not sure how the Service was only to say that the only person was two cashiers and pleasant !…read moreIt was like walking in a full stocked store with no other customers! But, they did not have what I needed so I left and took a few photos of the store which was presentable and organized! Maybe customers like to shop with out store employees around but I prefer to see them in case I need some help!

My partner shopped at Macy's yesterday and accidentally left her purchase behind as she browsed…read moresome other items. A wonderful employee - Nancy - helped her look for it to no avail. Nancy called back this morning to say that she had found the missing item and left clear instructions about who to speak with and how to retrieve it. We went back this afternoon and got the item, then encountered Nancy on our way out and had a chance to thank her. Excellent customer service!

There is a great lady-Janice-working in the men's clothing department of Macy's in Braintree.She…read morewent above and beyond to help us find the right size including going into the stock room out back to check for a size pant that wasn't on the floor.Her extra efforts were much appreciated by us!

I visited the store on 8/8 to exchange a shoe for a bigger side. The manager in the store was…read moreabsolutely rude. The African American gentleman who identified himself as the manager would not give me the store managers name or even say when I could come in to see her. I was not aware I needed a receipt to exchange.I was more disappointed I. The service I was given than the policy. To make it worse he was the guy I have worked with several times in the past and less than a week ago with my purchase. A little bit of customer service goes a long way. Now I have to visit the store daily in order to speak with the store manager. A very disappointed loyal customer.

SHITTY SERVICE is an understatement. I wish negative stars was an option because it is what this…read morestore deserves. I picked out my shoes and none of the multiple employees around the store offered to go in the back and get my size. When I walked up to the cashier with the shoes I picked she did not even greet me just simply shook her head no. I said "hello do you have these shoes in my size", *shook head no. "Will you look?" *shook head no. I then walked out because of how disrespectful they were. Worst part is my son went back in and asked a different employee for the same shoes and they had them all along. The only thing I have to say about this store is they do not have a hard time turning costumers away. I hope the young girl with the backwards hat at the register is fired. This company will NEVER receive my business!!!!!

I love this store. I always make a point to go into it every time I am in the mall that it is…read morelocated in. They have a lot of good deals going on there all the time such as buy one item get the second one half off and sometimes they even have 30 percent off one item. The salesladies here are always so nice and willing to help. The service is always marvelous. This location is a good sized one and there are lots of really cool displays in the window and on the sales floor. Last time I was in there I got a couple of really nice kimonos and I got the second one for half off of the already pretty low price. They have lots of nice accessories in addition to all of the clothing and I have even bought beauty products here before. I will definitely keep coming back.