I've been an occasional customer of Jos A Bank for about 6 years and have always had very good…read moreservice from them regardless of branch although Braintree is my 'home' store. After a year or so of not shopping there (loaded up good prior visits) I ordered some shirts and jackets online but I goofed on my sizes so returned them to the store. Shirts were exchanged on the spot and jackets were reordered and came in within the week. Fortunately no alterations were needed but in the past an alterations typically took about a week and were spot on. Now that I've got my sizes down I have ordered additional items online which should be in by next weekend. Watch the sales and you can not bet the deals. I now have anything that might need alterations delivered to the store so I get professional input. The service I've received is great. Quite frankly my ego gets a boost being dressed up by women...but that's another story. Thanks Erica and Iman,

Clothes aren't nice enough to give snooty boutique treatment…read more I brought my 14 year old daughter into this empty establishment full of cubicle clothes, in hopes of being fitted for her 8th grade semi-formal. She prefers to dress like a male, and clearly this bothered the staff there, as they chose to appear too busy folding clothes to make the store any money. The older woman with the accent asked if she could help us, and I said "we're looking for slacks, a shirt and vest for my daughter for her prom". She asked what size slacks, I responded 28", and she informed me that they start at size 30". I followed up with, "what about a shirt and vest?", she replied "for who?, I said "for me", she said, "what size are you?", and I repeated to her that we were there to shop my daughter, who was standing next to me feeling awkward enough as is. The sad thing is, we were at the Boston Pride parade the day before, and my daughter felt so good about herself, then the following day, this clothes folder takes it upon herself to make the conversation as difficult as possible to not assist my child. After we looked through the call-center-special clothes for another minute or so, we realize that we were definitely in the wrong place for what we were in search of. A man with a measuring tape comes out from the back, speaks to the woman that couldn't assist us, then asks what he can help us with. I told HIM, "I'm looking to have my daughter dressed for the prom" he responds with a laugh, "they still have those?".. good one, Don Wrinkles.. I went to the store because for some reason I thought "Jos A" was Joseph Abboud, who is a classy man that goes to the same gym as me. I asked the comedian with the frumpy clothes if Joseph Abboud owned the store and he said they didn't, so we left, as we were clearly in the wrong place. We went to Macy's across the street, found my daughter a nice black Calvin Klein suit and she is ready for her semi! I will never return to Jos A Bank again, and am tempted to go beyond this post in spreading the word of how they judged/treated my child.

In an age of technology, I am constantly reminded of my age. In a world of snapface and insta text…read moreand face pages, I find myself outside the scope. A wanderer in a new world, holding myself against a tide of modernity. It seems there are few of me left. Few haggard stragglers, refusing to let the tide take ya! And yet here I am, on my iPhone twenty-something or other, tip-tapping away on a make believe screen talking about my times. My times...my father used to come home with hell on his breath, puttin' the fear of god in me. His knuckles smelled like the textile mill. "Be a man!" He would shout, my mother would try to hold him back but anyway... I'm still here, an old man but still here. So take that. Where was I again? I remember the age of Patti Page, the age of fast-talking, ciggy smoking, bitch slapping men. What ever happened to the dean martins of the world anyway? What happened to the world of ford sunliners and plymouths with tailfins and dads playing ball in the front lawn in fitted suits? My dad used to huck the ball at my head when I dropped a ball. Said he was trying to make me into a star ballplayer. Well, my friends, Milton's is the store for men. Not just any kind of men, real men. The men of the past. It even smells like the past in here too. Kind of like my pappy's root cellar, mildew included. That's really not the point though. Here, you can find all your fine suited needs. Wingtip shoes, fedoras, seersucker pleats and belts to boot. It is almost like the past, but it lacks something. Maybe the fear of god or of communism. Sometimes I come here to feel more at home in a world gone mad. Cheers.

I walked in and from the beginning of being in the store til the end nobody greeted me, nor asked…read moreme if I needed help or anything. Acted like I didn't exist. I found what I needed on my own the entire time, but people were telling each other stories rather than gibing service. As a manager of a retail fashion environment I wouldn't hire these people for squat. A person by the name of Hunter checked me out, didn't make eye contact with me. This younger girl packing my items slammed the receipt on top of my purchases and said "all set, enjoy" in a fast and highly aggressive tone then fled. No clue why they were all acting so strange and unfriendly. I felt very uncomfortable. Do better.

I rented a ticket for my son's wedding in Quincy MA on Sunday, 26, from the Franklin MA store.I was…read moretold my Tux was ready Friday May 24. I picked up the tux and was told that I was all set. Fast forward to 4 hours before the Sunday wedding and I open the Garmet back to find the jacket missing. My wife panics and calls the nearest Men's wherehouse in Braintree MA. The store manager in the Braintree store calms my wife down and says he will fix this. He had a jacket at the store and I drove to get it. Kudos to the Braintree Store Manager Robert. He saved the wedding and handled everything thing calmly and professionally. Robert deserves a raise and a promotion. He saved the entire once in a lifetime weekend. We will never forget his kindness.

Was fitted for a wedding went to pick up my tux they said let us make a few changes upon my…read morerequest; arm length too short, pants too short and tight. They white mark the suit... I tell them I can come back in a few days wedding was 3 days away... no all set! Got the tux with the white marks all over the suit and no alterations! When I called on wedding day they asked me to bring it in which wasn't happening! The manager said I'll refund you... when I brought the suit back they gave me a $50 discount!!! Never again!!! Terrible customer service!

Finally! A lululemon at south shore! Staff did inform they will be here for at least a year!…read more Was a bit curious since it's a "pop-up" location. Located in middle of the mall over by the elevator and the info desk. Everybody in there on opening day was super sweet, helpful, and are working out the daily operations. Fitting rooms, open floor plan, feels spacious. Didn't really go into either of the stores that occupied the space prior, but I'm sure we'll be here often. The lady celebrated its store opening by grabbing a full outfit in a color she's been eyeing for a while now that's back this season! We'll hope for good things to come, in-store promos and more goods to come. Men's setup on right side of store along with fitness gear and accessories, fitting rooms middle back and women left and center of store! Thanks all!

Lululemon has FINALLY arrived in SSP! I was here today…read more(11/15) for their grand opening. I've been waiting for a Lululemon to come to Braintree for so long, it's not even remotely funny. They are a pop up location inside the South Shore Plaza, where Chico's once was, & are here for a year (hopefully here to stay tbh, that'd be great). The staff was super sweet & very helpful with finding things in the store. Loved the layout & how they organized everything. In honor of this opening. I bought an espresso matching set, cropped define jacket with align 7/8 leggings ;)) Overall, very happy that there's a Lululemon closer by now. Had a pleasant, positive experience here today, so will for sure be back.

My partner shopped at Macy's yesterday and accidentally left her purchase behind as she browsed…read moresome other items. A wonderful employee - Nancy - helped her look for it to no avail. Nancy called back this morning to say that she had found the missing item and left clear instructions about who to speak with and how to retrieve it. We went back this afternoon and got the item, then encountered Nancy on our way out and had a chance to thank her. Excellent customer service!

I have been a customer of Macy's for many years....I used to remember the high end quality…read moremerchandise I used to get at Macy's...but lately it seems like the quality of their clothes has gone down a bit.. Still, I was in the area and decided to check this Macy's out. It has the nice regular departments like men's wear with classics like Polo, Tommy Hilfiger, kitchen, bedding, bath, etc. There were not a lot of associates working the floor during my visit, so it was hard to find someone to ask questions. Still I was able to find what I was looking for. You can still come to the store with coupons that you can find online or the ones that you get by email and save some money on your purchases. Nice roomy store.

It's amazing that the lines for check out was so long that the rest of the store was empty except…read morefor checking out! The employee Steve seemed to be the only one working his butt off to take care of all these waiting customers! Where are the other staff or Managers to help the only cashier out? There is something not quite right here to have only one working cashier and one could see that he was going as fast as he can!

Asked 2 employees to check if they had a pair of shoes in stock (online it said they were in…read morestock). The first girl was helpful and went and checked but said they weren't in stock. I asked another male employee downstairs and he said "They're probably in a box we can't open, sorry." He didn't even bother to check... That really rubbed me the wrong way. I asked a third employee who kindly went and checked and found them in under a minute. I worked retail I know it goes. To the employee that didn't even go and check, way to go...

Unsure why this is a non-recommended review. It's closed anyway now.read more

This fully stocked store has something for everyone! Well organized and priced to be affordable!…read moreStore looked great easy to shop and easy to find what you might be looking for! Great location at South Shore Plaza! Easy to find and easy to browse around! Lots of choices and lots of good deals ! Check out my photos snd you will see there is something you might like to have!

Absolute worst store I've been to in my life. One of the workers was absolutely out of hand,…read morescreaming at people in the fitting rooms and being extremely disrespectful. I drove an hour to get the this store, bought a pair of pants and just noticed that these brand new leggings have a rip all the way down the leg. When I called, the same rude worker was horrible on the phone and extremely impatient. Never going back. I would give 0 stars but that's not possible so I'm giving 1.

Victoria was awesome in helping me purchase five sweaters. I needed a new wardrobe for the cooler…read moreclimate in Boston, and I came in after she set up a few outfits for me over the phone. Pro tip: always call ahead and let them know you are coming. Appointments are just easier and they save you so much time when you show up at the store. It makes it easier on the buyer and the seller.

I had to return some bridesmaids dresses to this store today. The customer service I received was…read moreawesome. I regret that I didn't get the name of the guy that helped me, but he did not complain once when I started to become a "difficult customer". He, in fact, became even more pleasant and helpful as my ordeal went on. As annoying as my particular situation must have been for him, he never once let on. It's really nice to see that true customer service still lives on in some places.

If on a budget and need some back to school or general clothing it'll do it's job, but now a days…read morethe prices of everything has gone up and the quality seems to have been left in the past. Not just here but many places. times can be tough. Usually i like to pop in for some plain tees from time to time and some sweaters or joggers. But i noticed after the first wash they usually shrink on me a good amount even following the laundry care instructions. The pants watch what you're buying, a lot of the pants don't have zippers but rather buttons (big no thanks for me). The sizing is a bit on the snugger size so i would size up if you're a larger person. I have a handful of tees that after a few washes developed tears or holes. So for me, I've stopped shopping here in general, but their hoodies have held up pretty well.

I visited the store today and had a very disappointing experience at checkout. Multiple employees…read morewere standing at the registers on their phones, including one employee who appeared to be on FaceTime while customers waited in line. No one greeted customers, explained which registers were open, or acknowledged anyone waiting. To make matters worse, after I had already completed my shopping, I was told the store had run out of bags and asked if I wanted to purchase a $3 reusable bag for my items. Customers should be informed about that before they begin shopping, not at checkout after spending money and waiting in line. The entire interaction felt dismissive and unprofessional.