I may have to stop going to this store. The maze you have to wait in to get to the register is ridiculous. Also, they need to stop putting childrens items back in the adult section. This is the second time I've bought an item that was a childrens size in error because it was in the wrong section. read more

Got some sports shorts at the Kohl's, I am so happy it even give me some cash back on all the purchases. Happy experience. Supporting local businesses and helping people keep their jobs! read more

The check out line is so out of control in this store. I witnessed several customers leave their items and walk out. And I have done that in the past but I was determined I needed my purchases and wasn't going to simply walk out. There was ONE associate checking out customers and a second associate trying to "fix" and issue for a shipper that went in for at least 30 minutes. By this time the wait queue was at least 40 customers deep. Several customers in line including myself and an elderly woman with a cane called for more check out associates AND the Manager. We waited forever for either to show up. When the "manager" finally arrived she came with an attitude and actually made the situation WORSE! She made an negative comment about ME to the asso who finally opened a register - I ignored it the first time she said it but the second time I just couldn't ignore..."I don't have time for people like that" was what I heard her say to me - ABOUT me. Once right to my face and a second time to the asso at the next register. Everyone heard her say it and they certainly heard me when I confronted her. I asked her what she meant by that comment which I found HIGHLY offensive . Of course she denied saying it. I asked her at least six times what her name was - I think she said Melissa. I will NEVER set foot in a kohls store ever again! Here's a thought. STOP trying to get customers to open credit cards at the check out when the lines are like they are and simply do what the associates SHOULD DO. Check out!!!! I plan to reach out to their corporate office but of course that information is readily available to the public! read more

Since everything is closing . What's next? Kohl's is only department store that's good! It has everything!

I am a senior citizen and not so computer savvy. I made a return today in the Pembroke Ma store and intended to repurchase the same item in a smaller size at the kiosk. Well the kiosks have been eliminated and was told hat in order to eliminate shipping fees that I could order online in the store. Several people tried to help me and finally one of the associates sent Cameron to help. Not only was Cameron able to help me but he was so patient and kind. I certainly hope that the Manager of this store sees this and rewards him. Sincerely MarIanne Howard read more

This review is in praise of Chris. I shop here regularly, and Chris is the friendliest cashier I've ever met. She's sweet, funny, and and knowledgable, a definite asset to this store. read more

Sigh... I will never return to this location. Upon entering the store I was greeted with nothing. No smile, no words, no acknowledgment from any employees. As an older respectable women I expect to be greeted upon entering a place of work. I was astonished by the disorganization. Things that were labeled as on sale weren't really on sale when I checked at the price checker. There was a mess in every aisle I went into. Purses, clothes, towels just scattered everywhere on the floor. It was disgusting. I finally went to go ring up my items and there was only ONE cashier working when there had to be about 10 of us waiting in line. There should be more employees working the register in order for a better flow of production. When I finally got rung up I tried using Kohl's Cash that had expired the day before, but the cashier would not allow me to use it. I called the store ahead of time and they said it was still okay to use. I don't know what kind of management is going on but everyone who works for a company should be on the same page and know the same rules. The cashier also spoke so softly that I could barely hear her! How smart is that to hire someone who works FOR PEOPLE to not be able to talk! This establishment will never see this face or this bank account ever again! read more

This Kohl's is set up much differently from other Kohl's with customer service in back (middle right) of store (I believe restrooms are here also). I came here to return a few items I ordered online and there were 5 people in line with returns and a couple at service desk all that had clearly been waiting for quite some time. I decided to browse for awhile and 10 min later and saw 2 of the ppl storming out of of the store bags still in hand. 5 min later I went to customer service and the same elderly couple that were at the desk 15-20 earlier were still there. Thinking they must be near completion I stood in line for another 5 minutes. I'm not sure why another person was not called to ring and I was told at front end that returns cannot be completed at front end registers. I would not return items here again (although may just be a fluke). Other than that this store had many items that other stores don't carry like the Hingham store. Certain brands that only seem to be available online. Nice bonus. read more

I like going here they have lots of stuff and you can always find bargains but what bothers me is their corporate office makes them stay open during bad snowstorms. I'm sorry not everyone has a 4 wheel drive SUV. Surprising considering they are based in a state well known to receive lots of snow. Outside of that this is a very good store to visit. Just wish the powers to be had a little more heart when bad weather occurs in the winter. read more

I love this Kohl's! It's organized ( except when the customers tear through everything at Christmas), the employees are very friendly and the General Manager is very customer focused and nice. I highly recommend shopping at this kohl's versus Derby or Plymouth. read more

I like this location. It's always pretty clean and easy to shop. Kohl's in general is a hit or miss thing for me, but always fun to browse. This one is busy sometimes, but not as crazy as Hingham or others closer to town. Staff is very nice, always greeting you and offering help. read more

Im a regular customer and i work next door. i always come in and they so racist. everytime i come in there, there worker and there manager mostly pick on me everytime i have a coupon. the the point of having a coupons send home to you? of course to used it! andn they act like we steal from them. especially the mananger. when i first open my kohls charge they greet u really nice. but when u come back to make another purchase they start to pick on mje about u can use it once. and i have like 30% off coupon they will start to hating on me. you know you always have coupons from them. i feel very uncomfortable everytime i go there! its really sad and disappointed. what the point of shopping when u can't used the coupons. read more

I shop at this Kohls frequently. I find that the staff is wonderful and the management goes above and beyond. I do have to be careful when returning items, they assume that you are using the "cash back" and may deduct that from the refund. read more