I went into this location a couple of weeks before Christmas to get some shopping done. They had a few good sales running and I'm a big fan of the brand, however, as of now NOT the customer service. I had spent nearly 400 dollars in this store in 2 trips and had a lot of items. To my surprise upon returning home one of the girl that's had rang me up (Hailey and or Chonca) had put in clothes that were not mine and had taken out two items of mine. No big deal mistakes happen it's a busy time of year. I gave them a call explaining the situation the girl on the phone was very nice and even offered to put the items they had removed on hold to help me for when I returned to the store. I was a bit disappointed that they didn't have a mail back system considering I live nearly an hour and half away. Upon returning the the store about 1 week later as I had explained to the girl on the phone I would be doing. I would learn some news that was quite shocking. The first thing they had done was remove my items from hold and sold the remaining items in my size. They also informed me that they had given me the wrong receipt and couldn't verify what else they charged me for. Huge red flag for a commission based store. They were only able to take one return in the end which equals less then the amount of gas it took me to return to the store. The associate Krista who was helping me with the return clearly had little knowledge of the systems and was little to no help. All in all I'm extremely disappointed with the service and I won't be coming back. As far as I'm concerned they are crooked for not supplying me with information necessary to prove they didn't rob me of my money. read more