Smart doctors; sometimes long wait Wife and I overall…read morepleased Deal with all types of. Eye problems

20 minutes on hold and counting to speak to a human. I shouldn't be surprised because they are…read morealways so incredibly late when taking you for an appointment. It is appalling and OCB should be embarrassed by this terrible level of care for your patients. Not surprising. Whenever private equity firms get involved, patient care goes in the toilet.

I was at the Weymouth location last night. After booking my appointment 3 months out, my…read moreappointment was at 3:40. They announced there would be a 1/2 wait. At 4:30 I was finally called. The prep person apologized, but what good was that? After my initial exam, I waited another 20 minutes for the optometrist. I was there to get contact lenses. I was told that I would have to make another appointment for that? Never mind. The office was pleasant, but I'm not gonna go through this again, another appointment? to be fitted for contacts? Very poorly run office. I certainly wouldn't recommend it. I will go to Family Vision instead. I don't wait for over an hour and have to come back for my fitting. They do it all at once.

Nielsen Eye Center was booking over three months out but I booked anyway. I waited and when I went…read moreto my appointment, I was told that it was cancelled. I could wait for another one but nobody could say when. I had to get back to work. The receptionist gave me an appointment at an office half an hour away, over a month out. The doctor came in and rushed through a few questions. As she walking out the door, I asked her if my prescription for close up had changed. She looked at me quizzically. "You wear bifocals? Uh-oh, wait a minute." She had no idea. Then she left quickly. As my eyes were dilated and it was a very sunny day, I was blind on the road. I went about half a mile and gave up, turned the car around and went back to the office to wait until my eyes went back to normal. I asked at the desk why they don't have those temporary sunglasses that real optometrists have. They did have them, but they just weren't offering them to patients. When I got home I looked at my prescription; it is useless, obviously wrong, printed incorrectly. Every single interaction I had was sloppily mishandled, a chain of incompetence culminating in a giant waste of time, money and energy. Nielsen Eye Center has no patient survey to fill out after your visit, no follow-up, no method for feedback at all. I can't contact my "doctor". Patients are the very last priority for this arrogant, money-grubbing machine. It's been almost six months since I started dealing with this clown show, and I still have no prescription, my eyes have only worsened.

Waited months to get in for a worrisome mole (not just looks worrisome but symptoms are worrisome…read moretoo) by my eye to get looked at. Called and made the appointment, all my info was taken down and I put the visit in my calendar. When I arrived, they could even find me in the system... now they want me to wait another few months. When they made an error, why do I have to be the one to suffer? They obviously don't treat their patients concerns and schedules with respect and hopefully I don't end up with advancing disease because of their horrible treatment.

Avoid this business at all costs. As many reviews say, the wait times are terrible. I waited 50…read moreminutes from my appointment start time to be seen by an uninterested prep person who did a hurried and sloppy initial prescription test, then was told to go back to the waiting room for my time with the doctor (30 minute wait) who performed five minutes of additional tests. The prescription they gave me was wrong and the glasses I had made were unwearable. Thank goodness Costco replaced them with the correct prescription AFTER MY SECOND VISIT where they apologized for the mistake. They had many seniors waiting in the waiting room, so I think they do a fair amount of Medicare business ? It is a real run-them-thru assembly line of patients. AND my visit(s) cost over $400. If you dare go here make sure they are 100% in your network. I wish I had gone to Lenscrafter like my wife did where she was very pleased with the process. AVOID !

Dr. Aleo and the people who work there are all very nice! I am happy I found out about this place…read more They really are "Family" oriented.

I have used their services both with replacement lenses for my frames and examination for…read moreprescription. They have always been courteous and professional. Never unkind or abrupt with me or anyone else in their business. Would recommend them.

Repeating my Google review here because this place really deserves the acknowledgement…read more I am seriously impressed and grateful that they were able to get me in for an emergency appointment same day for my eye issue. The staff were so friendly and empathetic. The doctor himself was knowledgeable, down to earth and truly cared about my eye. He even snuck me in again for follow up right before he was going away for a week and got me into a specialist to keep treatment going. I've already signed up for an appointment to become a regular patient. Thank you again.

I found this clinic from my vision insurance's website. Everyone here is so friendly and made me…read morefeel welcome. Dr McAlear is very open to address any questions/concerns I have for my vision health. He is also very educative about my conditions. This clinic also has a glasses specialist who will help you choose which frame is best for your need. Highly recommend this clinic for your eyecare.

Dr. Strecker is very knowledgeable and friendly. Always makes me feel at ease and explains things…read morein a straight-forward and thorough manner. Staff is also very friendly and attentive. I have a good experience there every time and highly recommend them. My wife also goes for the eye care as well as the cosmetic services. They do a great job on the latter as well. If you haven't, give them a try!

Dr Strecker fit me in for an emergency injury visit. I waited in pain for over an hour before…read moreseeing him which I understand because they squeezed me in. When he came in to see me his mask was under his nose. I asked him to cover his nose and he refused. If I hadn't been in so much pain I would have left. He was rude, didn't explain my injury, and refused to pull the mask he was wearing over his nose. Do not recommend. Won't be back.

Dr Helen gave me my perfect eye sight back with a CATERACT surgery. She is by far the best at what…read moreshe does. She's so professional, empathetic and gentle. If you need this procedure, do not hesitate to call Dr Helen Moreira. This woman is blessed. I can't say enough positives about her. Thank you DR Helen. You're the BEST!!

If you need your eyes checked - and who doesn't, I found Neilsen Eye Center in Norwell to be a…read moregreat place. My former eye doc was just so disrespectful of my time, I wouldn't deal with them any more. I found Neilsen right by South Shore Medical Center on Longwater Drive, and what a pleasant surprise! A welcoming staff member at the front, snacks and beverages in the comfortable waiting area, and from the size of that waiting area I could tell right off that it wouldn't be a crowd scene here. The technician who started my appointment was professional, friendly and answered all questions. That was a thorough eye exam! Dr. Moreira was also very professional pared with a friendly manner that I totally appreciated. No hard sell of any products or procedures, just this is what I see happening with your eyes,this is what you'll need when you're ready, let me know what you want to do and when. There's an optical area in the office, but again, no had sell of eyeglasses- your new script goes out the door when you leave. All in all, I had a great customer service experience and A+++ patient care. Take care of your eyes so you can navigate this world! Nielsen will do that for you easily and reassuringly.

Definitely my favorite doctor! Very knowledgeable and friendly. I had both my glasses and contact…read morelenses fitted here, great experience every time. She is very up to date with all the new products in the market and has a lot of helpful advice to help me take care of my eyes. She is always patient with all of my questions and explain everything clearly before walking me out with a nice big smile!

Dr. Wu and her staff are amazing. Very knowledgeable and thorough. I went in because my eyelid was…read moreswollen. Even with their busy schedule they were able to see me and treat me. I highly recommend Dr. Wu if you are looking for a great optometrics!

I had the best experience at Nielsen Eye Center. Dr.Ng was amazing and Linky and Phuong were the so…read moreamazing in the optical department and helped me pick the perfect glasses for my face shape . Quincy has a fabulous collection!! Highly recommend

The worse experience ever. Glad to see there are more negative reviews. seems the head doctor has…read moretreated others the way he treated me. Disrespectful and quite dismissive. He robbed me of my savings by lying and telling me to pay out of pocket and he would fix my near and far sightedness while he took care of cataracts. He is a smooth talker but not to me, he was rude, he brushed me off. I kept asking about when I would finally see again and he kept telling me to come back and each time CHA-CHING, another copay. For what? My primary doctor told me she stopped sending patients there due to his UPCHARGES! There is nothing I can do. He took my money and I am unable to have another eye surgery or I would risk having a detached retina, or worse.

From the beginning to the end with my consult. The visit was professionally handled. The staff was…read morefriendly. The doctor was extremely smart and honest. I'm extremely happy to be referred to Ophthalmic Consultants of Boston.

Be sure and check your bill carefully when you receive it! I was billed in error for a procedure I…read moredid not receive. They also charged me extra for seeing a medical doctor, which I did not request, for a routine yearly vision exam. The billing person apologized and canceled the two errors in billing.