I had seen another OD for decades... and at the end of 2016, i was experiencing some symptoms that…read morethis other OD kept dismissing- yet my eye sight kept getting worse. It was suggested that I get a second opinion and when I called Dr Marchetto, she saw me the very same day. After an extremely thorough exam (probably the most thorough exam I had ever had on my eyes and I have been dependent upon glasses and contacts for over 40 years), I was diagnosed with cataracts - cataracts that needed to be addressed fairly quickly. To say that I was SHOCKED would be an under statement. After having a COMPLETE meltdown (after all, these are my EYES and you only get one set of eyes), Dr Marchetto and her awesome staff calmly and methodically walked me through two months of preparation and severe anxiety leading up to my cataract surgery and recovery (surgery was performed by OCB in Plymouth). I am happy to report that I had successful surgery on both my eyes, and have pretty close to 20/20 vision even as a high myopia patient! Not to sound dramatic, but I hate to think what would have happened had I not stumbled upon this practice. I feel like they literally saved my eyesight for me. I would recommend this practice to anyone.

My rating pertains only to the owner and I just don't have the heart to give her livelihood less…read morestars. I brought back a pair of glasses because they seemed wonky and the gentleman fixed them while I waited, they were improved but still wonky. I figured maybe it was me, maybe I wasn't giving my eyes a break while viewing a screen when I was supposed to so I kept using them. At my next eye appointment (I go somewhere else for medical reasons) I asked them to check and see if the glasses matched the prescription and they said they were way off, that because of astigmatism it's important that they be centered correctly. So, I called and asked for the owner to talk about the error in the glasses. She did not return my call for about a week and when she did she seemed really defensive saying that it is not possible that the glasses left there with a flaw. Then said that they had to special order the frames because I wanted old frames which I was very appreciative of and thanked her again for. She then said that it had been a year since I got the glasses to which I replied I think it's been 9 months but thinking, who cares, I wasn't asking her for anything. I was calling to let her know that the person working on the glasses may need some more training on centering glasses. And to order new glasses with the new prescription I just received (that I did Not expect free at this point but was hoping for a discount due to driving cross-eyed-ish for 9 months). She finally snapped "you'll need to bring those in." Obviously. I don't think I'll ever go back there, she obviously cares more about not being wrong than she cares about her customers.

Dr Bottelli was extraordinarily thorough, used advanced technological equipment to examine various…read moreaspects of my eyes. I am following her recommendations to keep my eyes from drying out. Thank you.

Great experience. Very thorough examination and very well explained. Always very thorough and just…read morefantastic people

I recently went for my first time to this office for an eye problem. Dr. Strazzula diagnosed it…read morequickly and gave me two prescriptions. They cleared up the problem in about 2 weeks. I found the staff to be very nice friendly, courteious, etc. My wait time wasn't too bad either. I have just scheduled a routine eye exam with them. Unless something major happens this is my new eye care facility.

I have been a patient of Dr. Strazzulla & Dr. Hopkins for many years now. The office staff has…read morealways been polite, professional & helpful in every way. They have squeezed me in at the last minute on more than one occasion when I have had eye emergencies. When I left the office, it was with complete satisfaction & ease of mind. I have sent many relatives & coworkers there & everyone returns with rave reviews. I wholeheartedly recommend this facility for all who seek eye health.

The staff and doctor at South Shore Eye are some of the most friendly, helpful people I have ever…read moreencountered. I actually enjoy going for my eye appointments. When you walk in there, you already feel like you are a part of their family. A really enjoyable experience - I would highly recommend this business.

Everything went well. Dr. Friedman was super thorough it seems. I don't understand what they're…read moredoing but he wasn't afraid to put in a significant amount of time doing it. I have already bought glasses here and they have always helped me in the past adjusting and polishing them. They were happy to adjust glasses I had, previously, bought online. I won't be doing that again. All my and my families eye needs will be handled here. A local company who probably needs our support more than ever. Solid in all respects. Thanks.

This was my first eye exam with Dr Floridia where I needed perscription glasses. Dr Floridia…read moreexplained all my options in great detail and I was very impressed that he took that much time with me. Dr Floridia also wrote down a summary of what he discussed with me, so that I could take it home and refer to it when needed. I ended up purchasing reading glasses at the office and the receptionist, Justine, was awesome! I asked her a lot of questions and was overwhelmed a bit on exactly what I needed. Justine helped me pick out a pair of lovely glasses that I'm very happy with. From my first call to make the intial appointment with Dr Floridia, through my visit with Dr Floridia, to picking up my new glasses, I dealt with Justine the whole way through. I am so happy I found Dr Floridia and such a helpful and caring receptionist as Justine, I know I am in good hands.

Receptionist is a terrible example of front line staff making a good first impression. Rude, taking…read moresmoke breaks in front of customers while waiting to be seen, and doesn't give clear directions or ask the right questions when setting up the appointment, which later leads to confusion, frustration, and embarrassment on behalf of the customer. If your frontline staff behaves like that, it only leads me to wonder what the Doctor is like who allows that type of employee to work for him (didn't make it that far).

I've been going to this optometrist location for years. Super convenient inside a LensCrafters in…read moreSouth Shore Plaza (across from the food court). I had an eye exam there in 2012 (new prescription and frames), 2016 (not enough change in my prescription so the doctor said my old glasses were fine), and 2022 (new glasses). I appreciate that the optometrist doesn't recommend buying new glasses when you don't need them. I also was not shamed for letting 10 years pass between eye exams. It was not an intentional wait, just didn't become a priority since my old glasses held up all this time and only recently did I start to get headaches which is usually my signal my prescription needs updating. Doctor was also reassuring that my optic nerves looked great. (I always ask because there's a disease that runs in my family that the first signs of can be optic nerve damage.) Pleasant surprise, my insurance covered the exam - no co-pay! I have Atnea which in my experience doesn't cover much.

Avoid. Tried scamming me saying I owed a fee for a missed appointment years past (without any…read moreproof), although I since been there. Would not see me unless I paid $25 fee first. Nice move scamming a 65 yo and smart business decision to forego that days fees and any future. Meanwhile, their calendar is wide open. REAL RUDE FRONT DESK! Plenty of other eyes docs out than these scammers.

I was so glad to be able to get an appt on short notice. It's unfortunate that insurance doesn't…read morecover contact lenses or exam sinc considered cosmetic. I was able to do that here at a reasonable price compared to most other places. They were friendly & helpful, did the exam, & didn't take too much time at all. I do find it weird they have machines out in the open next to where people are checking in & out though. Seems like that should be in a separate room. Other than that check it out.

I love Boston. I works on 1676Dorchester Avenue. They are wonderful very friendly business very…read morepleasant top quality, and glasses exam so if you ever get a go to Boston on 1676Dorchester Avenue I wouldn't ask for no better place to have my eyes done pick out glasses that works for me and can work for you yours truly Lourora Herbert

I had a great experience! Dr. Vo was friendly and very knowledgable. She took her time to explain…read moreher recommendations including the science and trends happening. I learned a lot about the tests being performed and how my eyes would change as I aged. There were also lots of options provided for contact lenses for me to consider. The rest of the staff was friendly and helpful. The office was clean and tidy. I was able to get an appointment quickly. Parking can be tricky since it is street parking.

I'll start with Doctors at this location are great and friendly. They take their time with you to…read morediscuss any concerns. The downside as with all Optometry's is the pressure to spend money. I personally went in for a contact lense exam but just needed glasses at the time. They withheld my glasses prescription until my second appointment when I specifically asked them where my prescription was. They then gave me the costs for my contact lenses but were incorrect with the requirements for the rebate. So now I am $200 short of the savings I was told I'd be eligible for for a 6-month supply.