Dr. Hardenbrook has been my and my three kids' family Dr. for over 20 years. She has always been…read moreattentive, diligent, compassionate, and helpful. We all love having her as our Dr.

Terrible. Had a concern and I was treated like crap. Couldn't ask questions or address concerns…read more This was the 8th consult for a child's Sinus Infection. This should t have been so difficult. I'm switching docs

I've been bringing my children to see Dr. Kara Ryan for almost 5 years now. Everyone in the office…read moreis so kind and accommodating. Any concerns (no matter the time) I've gotten a call back within a half hour. I feel listened to and any concerns I have are taken seriously. All providers in the office have been professional and kind. Can't ask for anything better!

My kids have both gone to dr elizabeth dipietro since 2008. I can't say enough great things about…read moreher, her staff and colleagues. I have been blessed. Even the desk staff are great, responsive and friendly! Amazing crew of professionals

They (Genetic Department) did well with active listening and good therapeutic use of self as part…read moreof patient care. They also did well with punctuality in patient care. They are quick to reply to email and by telephone. They respond to patient pain appropriately. UNC Health (who ignored my 10/10 pain that left me begging for some ibuprofen they refused to give) has a LOT to learn from these people- The BIG KAHUNAS of hospitals !

Warning to Parents/Visitors: Security Falsified Incident Report After My Car Was HitI am writing…read morethis review to warn others about a serious lack of safety, integrity, and assistance from the security department at the Boston Children's Patient and Family Parking Garage.Another vehicle crashed into my car inside this garage. Not only did the security department fail to help me resolve the situation, but they also filed a completely fabricated incident report. In their official report, they claimed that I saw the hit-and-run driver and had an altercation with them. This is entirely false. I never saw the driver at all--it was the security staff who witnessed the incident, failed to intervene, and then projected the details onto me.To make matters worse, this falsified report was presented in small claims court, severely impacting my ability to get justice and recover damages for the accident.It is deeply disheartening that a hospital dedicated to caring for children handles safety and security with such a complete lack of honesty and accountability. If your vehicle is damaged here, do not rely on their security team to protect you or tell the truth.

I am sick. I went in at 3PM and checked in...waited until 5:30PM. They paid more attention to…read moreEVERYONE who checked in after me. I WAS SERIOUSLY THE EXACT LAST ONE to see the doctor. I mean...REALLY? The doctor came out...saw me for 5 minutes...said I had a virus, but not swine flu..and I should get an over the counter medicine--and bounced. This is why I hate hospitals. Could have saved me so much freaking time. What a waste of my sick day.

I'm sad to write this review and please note that the vast majority of this review is ONLY for one…read moredoctor and not for the entire facility or it's other staff. The hospital is and dose AMAZING work for kids. It has some of the top notch providers and is well regarded as a top hospital for children world wide. We had to make a appointment with Dr. Micheal de Moor he title Chief of Cardiology for Pediatrics. We got a appointment on extremely quick. We also were PTs of this Dr. de Moor so that may have help get us in quicker. The issue I have is with Dr. de Moor and his grossly dismissive and completely discriminatory behavior. We came into the hospital for a Clarence letter. Part of Dr. de Moor assessment was to get a EKG done that went very well the lady who conducted this was very nice and made it playful for the kids. Also part of Dr. de Moor's assessment was listen to the heart using a stethoscope. After his assessment I requested to borrow a stethoscope to also listen to my daughter's heartbeat and his finding. After my request Dr. de Moor rudely asked me "if I was a doctor?" And then bluntly discriminated, and bullied me and by saying "oh your not a doctor so you won't hear what I hear" WRONG WRONG WRONG I'm the parent's father that alone supersedes any and all medical knowledge I have. In fact I was so shocked about Dr. de Moor's saying this to me that I asked again and yet again I was told no. The fact that I was prohibited from this is total against what I learned. What give Dr. de Moor the right or the audacity to say I won't hear what he just did. Was he lieing about his diagnosis??? Was he trying to hide something from me? Was his ego to large to allow me, a parent to listen to my daughter's heat beat? What Dr. de Moor did by discriminating me is far to common in the USA. People don't usually ask doctors follows up questions. People go to the doctor and take what ever the doctor told them and go with it. I however don't. I go to amazing lengths to properly vet any medical provider I meet. I check the status of there license via the Mass.Gov website. I check there school's standards and GPA. Let say I go full investigation on them. Full background check Dr. de Moor not only told me no to my request he did so in a way that was so comfortable for him to do. He did so in a way that I take into question his ethics as a provider. I take into question about his medical diagnoses. I take into question the entire visit with him. He I think got mad that I asked a question. I saw him thinking in his head this guy is a complete loser not being a doctor why the hell is he questioning my medical opinion" Dr. de Moor treating my family and I as 2nd class citizens is not only prohibited by the policies and procedures of this facility but more importantly unmoral. I have all the rights to asks a million questions I have all the right to ask to listen to my daughter's heartbeat. I have all the right to be concerned about my daughter's well being. I have all the right to be A informed parent. Dr. de Moor has a fiduciary responsibility to answer those questions and properly inform me. I did out reach to the Hospital. I did get a call from the head of the pediatrics (that's a big deal) that Dr. Did apologize about Dr. de Moor actions. I also go a call from Dr. de Moor he said he was sorry. He said he was having a bad day and that I should mark this event as such. He also said that his behavior was unexcusable and he did not want to make excuses. This terrified me as the man works with children's hearts he can't afford a bad day!!!!!!!!!. His bad day may cause him to mistakenly diagnosis a child or even mistaken cause a surgery compilation. If he brushed me off like that on a "bad day" I don't even want to think about what he would mistakenly do if he had a real bad day. I will follow up the top brass of this hospital and inform the State of what events took place.

Been coming here for 15 years! The care I receive is unparalleled! When I had Covid Dr Turner…read morecalled me at home to check on me! You don't get that kind of care anymore! I always get a same day sick appointment! This office is the BEST!!

I've been a patient at Trinity Family Medicine for 8 years, and it's incredibly disappointing to…read moresee how far the quality of care has declined. What used to feel like a reliable practice now feels like an intern training ground, where patient care clearly isn't the priority. At my most recent visit, I needed routine bloodwork done. What should have been a simple procedure turned into an awful experience. The staff member attempted to draw my blood three separate times and still couldn't do it properly. It was painful, stressful, and honestly unacceptable. I left feeling physically sore and completely frustrated. After nearly a decade of loyalty, being put through something like that without any sign of competence or accountability is beyond disappointing. Patients deserve experienced care, not to feel like practice subjects. I will seriously be reconsidering coming back.

First Colonoscopy, staff and MD were excellent, very professional.read more

I went here for an upper endoscopy today. The entire staff is great! Fantastic bedside manner and…read morevery informative. I like to ask a lot of questions and they never showed any signs of losing patience with me. Procedure went fine and they gave me ample time to recover when waking up. They are very busy with a lot of patients coming in and out but still provide solid personalized care.

I have been so pleased with Dr. Hanley, who was my obsetrician with my second child. My daughter…read morewas born in late November, 2010, and most of my office visits were with Dr. Hanley. Her bedside manner is great - she never acts rushed while she's with you, she gives you ample opportunity to ask questions or express concerns, and she works hard to learn about you. I didn't expect to have such a personal experience at this city hospital. She learned my family and living situations and kept them in mind for all our future conversations. She even asked about a vacation she knew I'd been planning when I hadn't seen her in over a month. When I was in labor, she was the doctor on call and I was so pleased that she could be there for the delivery. I ended up delivering about 45 minutes after her 12-hour shift ended but she stayed so that she could be present with me for the delivery. I would very highly recommend Dr. Lauren Elyse Hanley.