BioTech has been servicing our unit and our building for years. They've always provided a fantastic…read moreservice, I couldn't be happier with them. My favorite experience involved a pesky mouse problem we had in our kitchen...a lesser exterminator probably would have just kept putting down more traps and more poison. BioTech explained that you can and should seal off your kitchen so there are no holes large enough for a mouse to enter. They did this, but we kept seeing the mouse. They kept coming back (probably 5-6 times) at no extra charge, each time searching and finding an additional entry point. Eventually, they got them all, and we've never had a mouse since! Thanks, BioTech!

Have used BioTech for just over a year, and told them today not to come back. The main problem is…read moretheir complete disorganization. I think they may have canceled or rescheduled more appointments than they actually showed up for. Today was typical: a few months ago they told me they would come today between 10 and 12. I got an email yesterday confirming my appointment for today -- between 2 and 4. In the end it didn't matter because no one showed up. I texted them around 4:30 and about 20 minutes later they called and said that their technician would be late (yes: obviously, since he was already late). So now I went on ChatGPT and it looked at their invoice and explained exactly what DIY stuff I would need every 3-4 months to easily do exactly what I was paying BioTech to do, at one-tenth the price.

Art and Todd are amazing! Super polite and 100% professional. They're extremely knowledgeable as…read morewell as efficient in reaching their goals!! Plus they have a payment setup that has been so convenient for my family the past few years. No buzzing, stinging insects near our home which is so great because we like to cook out exactly where they try to create their nests. I can't say enough great things about them! I'll never try a different pest control company again. I've never witnessed faster response time (on anything I ask for).

We had yellow jackets building a nest inside our garage behind the dry walls. After calling a…read morecouple of places, decided to use Arterix. Even though they were more expensive, their cost covers two treatments instead of one and has a longer warranty than the other places I called. They were also able to come the soonest. Art asked me to send him picture so he knows what type of bees on the phone when he discuss what they would do vs other companies just 'taking the call/schedule an appt" for someone to come out. Since this is inside and hard to get to area, I am glad to have the two treatments to ensure the bees that are hatch later would be killed by the second treatment and have the longer warranty to make sure I can call them back if needed. Chance was the technician who came both times and he was very pleasant and knowledgeable and happy to answer all my questions.

This experience was 5 stars, from the coordination of service/front office to the technician (Eric)…read morewho performed the work. I have lived in my home for over 20 years and never had any issues with bugs and woke up to discover roaches! I was devastated, however SPRK to the rescue. Outstanding service and the problem has been resolved. I can't thank or recommend them enough.

Good, professional team. They are solution oriented as opposed to process oriented. In other words,…read moretheir goal is to eliminate the issue and will modify treatment accordingly, as opposed to charging you for individual steps. I recommend you call them, and early if you suspect any issues.

these guys are really great. always flexible on scheduling. Ask for Amanda! she's the best.read more

Madison did a great job convincing me to switch from Front line to Better Termite & Pest Control,…read moreand let me tell you, she was right. I don't have any more mosquitos, spiders or bugs, the service is amazing and the staff that works there is fabulous. I love this company, they're like a family! I recommend Better Termite & Pest Control 10 out of 10!

Orkin's negligence, laziness, and incompetence by one employee has caused a severe infestation to…read morespread in the Highpointe Condominium at Rippon Landing. The Orkin man assigned to that complex (see pics attached) is not taking any action to address the SEVERE Cockroach infestation in my building. Each month, all he does is walk the halls and pick up roaches. Sir, I can do that . Why aren't you using any spray equipment? What are you doing to treat the infestation? Why am I paying a monthly HOA fee for pest control if Orkin is not doing their job?

Very prompt response. Knowledgeable contact staff, as well as technician. Perfect time window and…read morerate based on needs and considerations

Justin helped clear out wasps from outside my house. Sprayed one day. Then filled up the hole 2…read moredays later. Highly recommend.

I had an amazing experience with Alpha Pest and would recommend them to any and everyone. I had…read moreEastern hornets in my attic that were getting in through some opening on my roof. They made a whole through my ceiling and were in my master bedroom. I had called a larger company and they sent out someone on 2 different occasions and they did NOTHING. Justin came out on day one looked at the problem came up with a plan and got to work fixing the problem. AMAZING . He came back on day 2 and finished the job. It was a much better value than the other company that said they would have to demo an unfinished attic space. Thank you Justin!!

I cannot say enough about highland. We called the in for an inspection after discovering suspicious…read morebites. They helped us identify them so we could inform our building. Our building hired a company for the first two treatments. It was an incredibly traumatic experience that ended with us throwing a lot of stuff away, spending hours and hundreds on drying clothes/replacing bedding/etc. When we were done with our first two treatments with a different company, we had Highland come back in for an Aprehend preventative treatment and before we moved we had Julia and Raven (her BB pup) come in for an inspection. We also had highland pretreat our new house and furniture with Aprehend before we unpacked from the old apartment. Every single person we worked with was kind, professional, and understanding. My biggest thanks go out to Julia and Raven, but also to Deirdre and Nicole in the main office. Since the bed bugs I have been diagnosed with PTSD, which means I am now constantly on alert for anything suspicious. Strange stains, weird looking bugs, etc. They could have been making TONS of money off of me. Instead, they will inspect photos, explain why what is in the photo is most likely not bed bug related and offer an inspection if we would like one, but never pressure us if they believe there is is not a problem. It's like having a trained friend to tell you that everything will be ok. I know I can trust them and they will be out in a second to treat if they ever see anything suspicious, but they will never try to exploit the fact that I always assume the worst.

We've had great experiences with Highland Eco Pest Control…read more Trevor is seriously the best! He does monthly pest control for our condo and helps take care of the whole building--including a rat-infested alley and a basement that used to have a big rodent problem. Thanks to his consistency, things are under control. He's helped us with everything from mice and roaches to ants and even a surprise adolescent rat. He's super thorough--checks behind all the appliances, seals up holes behind molding we didn't even notice, and always explains what he's doing. He can quickly identify any pest we find and gives helpful tips to keep them from coming back. On top of that, he's super friendly, reliable, and always careful around our pets - a curious dog and our late cat. It's such a relief knowing he's looking out for our home. Highly recommend Trevor to anyone dealing with pests!

I was really impressed with my experience with AR1 group. The woman who answered the phone when I…read morerequested an appointment was polite and friendly got me an appointment in a day and a half. I was shocked when Anthony arrived on time. Maybe it's just me but so often when I call a service provider they are wide of the mark for timeliness, for pest control, appliance repair, HVAC techs, what have you. Anthony was right on time and wore his booties. He checked out the situation and told me what I did and didn't need. Because my issues are coming from the kitchen and my kitchen is being remodeled in two weeks, he recommended to do nothing at this time and explained to me why I saw the mouse I did, that he was acting erratic because he encountered some of the rat poison and it messed him up and he is probably going off to die now, which felt reassuring. He didn't charge me anything for coming, which I'm always surprised and impressed with. Anthony is super friendly and personable, I never know if I will feel uncomfortable having a male tech come to the house when my boyfriend isn't home, but he just seems like a nice normal man you can easily have a conversation with. I pray to never ever need pest control services again, but I will call Anthony if I do, and I recommend you do the same.

Called AR1 about a mice problem in my house. Having some experience with them, I signed an…read moreexpensive 6-month contract to take care of the problem. They promptly came out to the house, did a search for possible entryways, and set a few snap traps. Had some early success but, after that, the problem persisted. They'd come out whenever I called, check the empty traps, shrug their shoulders, and move on without ever solving the problem

I can confidently say Les is a consummate professional. Knowledgeable, responsive, extremely…read morefriendly and open to any and all questions regarding pests. He was able to help us secure our property to make sure there were no entry points for rodents as we had found countless droppings when we moved in last month. He also sprayed the exterior and interior windows and doors to help prevent insects from entering our home. While here he explained everything he was doing and was very conscious of our pets when determining a solution for our problems. I will be recommending Les to friends and family as well as calling him in the future if I have any pest removal needs.

Unprofessional would not recommend or hire again. Save your money and go with a different company.read more

jacob the master trapper is great and the company is well organized and very knowledgeableread more

I was not satisfied with my experience. The price felt very high for the service provided. I…read morereceived an invoice for a Wood Destroying Insect Report totaling $79.50, and I believe the communication and handling of the invoice was not professional.