Amazing amazing amazing. Try anything and it will blow your mind. The creamy jalapeño dip is ridiculously good and pretty spicy. The chicken quesadilla is delicious. Pretty much everything here is worth driving a couple hours to eat. read more

I had the worst service here, first we were asked to sit at a table with trash on the floor under the tables, we said no. Then we had to ask for plates after our meal was delivered to the table. We got up to ask for napkins, salt and pepper and salsa. Every time something was brought to the table it was placed on the opposite side of the table. The beans were cold the rice Luke warm, and the the chips were broken pieces. I will never frequent again. Fajitas were decent. read more

If you're into Tex-Mex this might be the place for you, but Taco Bell is better value! What concerned me is that dishes are mislabeled. Take note Chuy, if that's even you're real name: chalupas are not tostadas! However, the deco and vibe was "fun" and service was great. To sum it up, if you're too scared to adventure out and discover some more authentic foods in the border area, enjoy the chuy chains of security. read more

So the daily special is carne guisada. I was excited to order the tacos and it being Easter weekend I was looking forward to having beef. I placed my order at 1 and then I was informed that the carne was not ready. What? Really? Your daily special not being ready is unacceptable. Your not a mom and pop shop. Very disappointed. The only saving grace was the bartender who seemed genuinely apologetic, well that and the margarita. I'm not sure I will be back. read more

Very good food. Used to going to one in Austin but when we found out there was one here where we are staying tonight, we got excited. The food was very good. Had the Combo plate. Definitely a plate to share. James got the Carne guisada tacos. Both were exceptional. Good job as always. read more

Really great good with great service and fair pricing! Good vegetarian and vegan options too which is a really great perk to a Mexican food place. The chips and salsa are great and the bean burrito is huge and delicious with ranchero sauce! read more

I'm a taco eating fool, the food was great... Had the tacos al carbon. Service was superb. The only reason this was a 4 and not a 5 was because my friend n lunch mate is allergic to avocados and requested that it not be on the plate, it was but scraped off before bringing it to the table. It blended in with the lettuce so had it not been noticed there could have been an emergency. Management was kind enough to remake the plate n knock it off the ticket though. Overall ok experience. read more

Lets get this over first. I LOVE Chuy's! The Barton Springs location in Austin is fabulous. I live in North Texas and go to the Plano location a lot and LOVE it and the service I get there! Always great service until El Paso. Here's my El Paso experience: Arrived for lunch with a colleague. We sat at the bar (which is beautiful) for quick service so we could make our after lunch appointment. I understand it's a new place and it is busy! Fully expected that. The "children" bartenders behind the bar. While polite when we finally got their attention, they clearly did not know what they were doing. Our salsa (which I normally love) was a bowl of water with a few chunks of tomato and onion. An experienced server would never have placed that in front of a paying customer. The jalapeño dip was spot on! Chips were fresh and kept coming. We had to flag down one of the children (not sure which one was our server/bartender) behind the bar to take our order. The order took forever to be delivered. The food was cold. Again, its a new place and they are still working out the details. Had to ask for napkins.....No salt shakers close...No sugar/splenda for tea.....Had to ask for our bill.....Again it's a new place I get it. My biggest complaint was the children (bartenders) behind the bar. There were at least six of them (it is a big bar). They were huddled together sipping the cocktails in the small sample cups like a group of underaged giggly teenagers sneaking alcohol. I wouldn't mind this behavior if they were taking care of their customers before themselves. The manager (dude in business casual clothes behind the bar) even sampled the frozen pina colada-rita. No problem there he needs to make sure it good! (it's a little sweet for my taste). But, he should have broken up the groupie children and made them focus on the paying customers! Like I've said previously I get that it's a new place in town. But, why couldn't they hire experienced staff in the bar for the opening and let the children learn elsewhere? I'll be back I'm sure. I hope they work out the kinks! read more

First off, I think it is important for people to realize that Chuy's is TexMex and not Mexican cuisine. Having said that, the food was pretty bland and lacking flavor. This might be what some people like, but it was not something me and my family enjoy. read more

I am updating my review because the consistency of good experiences was broken today. A Sunday afternoon lunch with family was a mediocre experience. Our server was inattentive at the start so we had to request our drinks from a server waiting a booth behind us. When we ordered an appetizer, the queso compuesto cane after the tortillas and at that point we had no silverware. I ordered the southwest stacked enchiladas as one of my top 3 when I eat here. The good did come out quickly which was a plus but for 3 layers? Only the top had sauce, and the next 2 layers were dry cold tortillas and a hint of shredded chicken. I was surprised and disappointed for the first time in service and good ever! I've been to all locations in San Antonio as a regular and even Atlanta was better than today. Not sure if it was just an off day or the quality has taken a dive here. I'm thinking I won't be back for a while and if I do come back, it will be what I'm used to and I can update my review then. read more

Service was excellent. Friendly and fast. Food was good. My only complaint was I have had better rice.

First time here and we had an amazing experience. Came in and were quickly seated. Our server gave great suggestions and even helped find me great options for my restrictive diet. Would highly recommend this place and will definitely be back. And no Julian, it was our pleasure. Your service was what made this experience as good as it was. read more

Excellent Mexican restaurant that serves the best New Mexican green chili straight from Hatch!!! Service was great and the boom boom sauce was the icing on the cake!!! read more

Been here three times and each time wasn't impressed. Food was mediocre drinks were always wrong and service was lacking even when I went right after opening hours. read more

Mouth watering now! I've only done take out. They always have parking available and they hurry your food out fast. They've never messed my order up and it comes packages so well. Tastes fantastic and I've tried something new from the menu every time and never been disappointed! Thanks for opening Chuy's! read more

The service is always great and I'm never disappointed with their food :) while this is a cooperate establishment they still care about their guests and have a clean establishment! Stop by if you're in the mood for some Tex-mex :) make sure to get a seat at the bar. The bartenders are very friendly and welcoming. read more

Just had an awesome meal with my son. The crispy tacos are amazing! The server was fantastic. We were seated quickly and our food came out within 15 minutes. The atmosphere is "happy" and the employees looked happy. This was our 4th time time there and will be sure to return very quickly! read more

I'm a big critique when it comes to food. The wait for opening week was expected. Party of 5 at lunch time (1130am) 30min wait time. Our waiter Edel was very professional, polite and made us feel at home. They have a variety of different sauces that they bring to your all very good, chips were light and not oily. When our food came out our eyes were wide as to how big the portions were. One of the many mangers that was working came over and replaced an entire because he was not happy with the way the presentation of plate looked. I hope that they keep this kind of attentiveness the whole time there open and not just today because it's opening week. All in all food was really good the chile relleno plate was to die for. Sorry next time I will have pics. A must try, cuz I know we will be back for happy hour and the food. Enjoy read more

Erika was the best! Helpful, sensitive and super attentive. Being an austinite I had huge expectations and was doubtful about Chuys in El Paso! I was wrong, our fajitas, drinks and service complemented an awesome family holiday get together! read more

I honestly am not a huge chain Mexican food fan in general. Especially being so close to Mexico I would have preferred to go to a mom and pop, hole in the wall, off the beaten path joint; however, my co workers wanted to play it safe. We had a great time chatting and watching the basketball games. The service was good. The food as usual was just okay. I love the thin chips but the food over all was just okay. I tend to judge Mexican restaurants by their Chile Relleno and the one I had tasted as though it was frozen and shipped to them not made fresh which is always a disappointment. I probably won't ever propose going to Chuy's but I will go if the group I am with wants to go. read more

First off, this is Tex-Mex! There are other places in El Paso to go satisfy your Mexican authenticity desires. That being said, I've eaten Chuys all over Texas, and Nashville TN, and it consistently impresses. My go to dish is the Chuychanga with the Hatch sauce, and my wife always gets the Chickaboom-boom enchiladas. Get the creamy jalapeño to go with your chips. Not sure why they don't bring it out automatically, it's very good. Eat and enjoy, leave fat and happy! read more

We had a large group of I believe 13 adults which took an hour and 20 minutes to get a group of tables together. Additional appetizers were provided for the long wait and the food was okay. There was supposed to be a happy hour with food however it was empty quick and never refilled. Not impressed and probably won't return by myself or the group. read more

The food was decent nothing like the one in Austin, however we waited about 1 hour for our food and he brought 2 out of 4 plates that were wrong. I saw our waiter probably 2 maybe three times. It's just embarrassing read more

Chuy's is finally in El Paso! Beautiful location with an impressive patio. Two new spicy salsas just for this city and a crew that seems to work well with each other. Can't wait for the place to grow and develop. You can't go wrong with the fajitas or the happy hour either. There will definitely be a wait if you go during prime time but it's so worth it. read more

Love this place! You can actually see the tortillas being freshly made on the little corner kitchen with a large window. Their jalapeño ranch dip is sooooo good and I always order the enchilada plate with the green salsa and it never disappoints. Everything just tastes so fresh and delicious one of my favorite places to eat out here in EP. read more

I tried to order street tacos and I was told "we don't offer street tacos" ok cool so I ordered a Long Island and it tasted like pure sweet and sour mix. There was one thing good about this place...if you sit outside they do have a machine that blows a cool mist it feels wonderful. read more

Went with a group of friends, and everyone enjoyed what the ordered...also the Fajitas and the combination plates are really good!!

Food was excellent. I had chicken soft tacos and the chicken was perfectly done, not the least bit dry. My daughter had the chimichanga and really liked it. The service was really slow. Took more than 5 minutes for someone to even get the drink order, then longer yet for the food order. read more

I absolutely love the food here. Not so much as the taste, but the customer service and the fact that it is not expensive and they always do a great job. Must visit if you are in the mood for sports, great service and quick attention from the staff. read more

Delivery was fast . Chicken tortilla soup was so delicious and my husband really enjoyed his fajitas. Would order takeout again or go directly to the restaurant. read more

Yes this food would be great, in Idaho or Wisconsin. But I'm sorry this Mexican food and I use that phrase lightly, is not good for an authentic Mexican city like El Paso. I bet you won't taste the difference from their enchilada sauce and the canned chile found in the Big 8's or Gwal Mars. read more

I've been to Chuys all over TX and even in Kentucky. I used to frequent the original in Austin and it was my favorite. I recently moved to El Paso and needed a creamy jalapeño fix so my wife and I drove to Chuys. We expected an average experience but we're very pleasantly surprised at how amazing Chuys could be. Why? Our server Desiree was probably the best waitress we've ever had. So responsive and friendly. The food was great and she brought us all the chips and salsas we wanted. When we asked for a box for our leftovers, she asked if we wanted some chips and salsa to go. What?!?! Of course! She gave us a big bag of chips and a couple things of creamy jalapeño and salsa fresca. We will definitely be visiting over and over again! read more

Food was okay, kind of made for the masses. My food was a little greasy, a ridiculously large portion but it was good. Not authentic but good nonetheless. It's a little gimmicky but in a tolerable fun way. Drinks are good and the servers are awesome, love the interior and shirts - which are for sale. Overall good experience but as far as Mexican food goes obviously El Paso has many choices. If you're after a more Americanized experience this is it. read more

The food was just ok.service was poor.its Americanized Mexican food not traditional real deal Mexican flavors.chips and salsa bar was closed which I heard was the best part of the restaurant.prolly wouldn't go back after this first time visit.we actually had to stop other servers to help us since ours was nowhere to be seen.the hostesses up front even helped us.they shoulda gotten that tip.dissapointing...after managing for 16 years it was sad to hear you refuse service to disabled customers with service dogs as well.i will stick to my real Mex food Tony's lunchbox is great,la pinchi malinchie,don cuco taco spot,pepes tamales on zaragosa has a great Mex plate,etc..please people there are too many better options out here for great Mexican food. read more

Food was very good. But the music was entirely too loud...that must mean I'm getting old. The employees were all helpful and efficient!

This was our first time here and it was so good! The service was really good! The waitress was really nice and very attentive even tho it was a Saturday night and very busy. The hostess also informed us that everything was handmade within the restaraunt. We ordered our food and nachos for an appetizer. Very delicious nachos. The food came no later than 10 minutes later. My boyfriend and I ordered similar dishes with enchiladas, beans and rice. We both got 2 go boxes. Very good food, very good service and we will definitely be back! I recommend this place to anyone looking for a good authentic Mexican meal. read more

The wait was over exaggerated. We saw staff seating people that they knew periodically. The food was no different than a trip to South Texas for some chili bean style tex Mex un-genuine fusion style food for those who can't make a legit Mexican sauce to Ave their life. Make no mistake this is not hating just saying if you want real deal Mexican food on the border hit up L&J's la Terraza or several others. .. read more

First time ever at this restaurant and the food is heaven. I loved it so much!!! The only reason I didn't give a five star is because it took service 10 minutes to just get our waters. While my husband and I were starting to get our hopes up, the food came out and it was amazing! I will definitely be coming back for the food. The design/environment of the establishment is also incredible. read more

I've been to two other Chuy's locations before and this one was just as great. But I'm really writing this review because I witnessed amazing customer service from the manager. Ladies near us were in a REALLY grouchy mood, complaining about everything in sight (loudly and obnoxiously so there was no way I couldn't hear). Manager took care of them quickly and was being so sweet, even with their constant behavior. Besides that, food was great and our waitress was sweet! read more

We found ourselves at The Fountains and decided to give this Tex-Mex chain a try. Well, why anyone would want to open a Mexican food chain in El Paso is beyond me....but here we are. First, the salsa they serve to the table and their salsa bar is really good. Right amount of heat but the chili con queso is yellow water with bits and pieces of chopped chili...just plain awful. You have a choice of either ranchero or refried beans...the taste EXACTLY the same. I assume the ranchero beans are emulsified to make the refried bean. They have good flavor though. The Spanish rice is good some of the best around but then the green chili rice is off...something missing...like taste maybe? The strangest thing was the chili relleno. First, the batter is thick and crunchy...cornmeal and flour mix instead of egg whites? That's bad enough but the worst part is the chili wasn't peeled. They leave that thick course skin which makes eating it difficult. Rookie mistake? This can't possible be the way they do their chilies all they time. The chicken used in the soft tacos has good flavor but the chicken appeared to have died from dehydration and the steak used for the soft tacos seems like it too was on a holding table way too long. My table partners had flan that the raved about. Our server was attentive but it took a LONG time to get our food and the place wasn't that busy. No reason to go back. Been there, done that, checked the box. Too many local legit places to go instead. read more