So first it took over 10 minutes just to get chips and over 20 minutes for someone to take our order so service sucked. It felt like we were the inconvenience here. The drinks were meh and the apps were too. My wife's burrito looked more like enchiladas than a burrito. My kids Mac and cheese didn't have any cheese. My beef fajita tacos were on cold tortillas and the meat was cold as well. My little girl got a burger and she said the school burger is way better than here. Nothing about this location stood out nothing amazing . It was all meh I would never come here again. I guess you have to be drunk off your butt to like it here. Chuys in Austin is way better. read more

Never mind COVID19, you just did what? YUCK! We visited Chuy's during happy hour last week as we often do. The service was absolutely horrible! We sat at the bar in a space previous patrons were in and the bartender passed by us 3 times before cleaning off the area. He didn't say one word! I asked if we could place an order, and he still said nothing. We proceeded to order our drinks. We had to waive him down and ask for chips and salsa. This guy still hasn't said one word. We ordered boom sauce with beef and it came out promptly. He passed by us and delivered the order to other patrons who advised they didn't place the order. Then he brought the order back to us. NOPE, he still didn't say anything to us. Go Figure! Like is this a Mute Bartender or something? We waived him down again to get drink refills and place our food orders (fajita beef tacos and enchiladas.....mmmm so yummy). While waiting for our order, a Waiter came to the bar to get martinis for his patrons and he did the ultimate. This guy STUCK HIS BARE HANDS IN THE JAR OF OLIVES, TOOK SOME OUT AND DROPPED THEM IN THE DRINKS! Nasty!!!!!!! Just never mind COVID19, huh? I said yuuuuuck, how gross! He turned and said, we wash our hands all the time so my hands are clean. I responded, I never said you didn't wash your hands, I said it's freaking gross for you to stick your hands in that jar of olives without gloves and you're touching on glasses, counters, trays, aprons, etc. it's just gross!!! The food came out and my order was missing. I told them to just cancel it. What do you know, Mr Mute started talking. I guess he was happy it was closing time or maybe he was happy about the Tequila shots he and his coworkers started drinking while on the clock. At least it wasn't just us, patrons around us were treated similar. If Eli is at the bar, don't expect good service! He was terrible. read more

Chuy's - Swirl Rita - Mexican Near Me - Dallas, Texas

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If nostalgia was an appetite, I'd be fulfilled with the level of costumer and wait service provided last evening for my family. Mr. Charles went above and beyond to make our experience very special after learning we are california natives who once live in Texas. During our residence in Texas we would often eat at Chuy's just to get some of their creamy jelepeño. Well Charles made sure we relived all those beautiful moments we once shared once again. Thank you Charles for your excellent service, you were totally dope. All the best with your career and photography endeavors. PS a special thanks the management team, Eden for the taking the time out to listen to what I had to say about Charles. Everyone just Amazing! https://www.tripadvisor.com/ShowUserReviews-g30196-d437689-r872410849-Chuy_s-Austin_Texas.html# read more

Rarely do I give two stars. I was really disappointed by the experience. The server was fine for the most part. Not perfect but no one is. The food just didn't work for me. And I'll tell you I love Mexican influenced food. I had the steak burrito. It should have been so great. I didn't adjust any thing about the dish. The salsa is too spicy when the server says none are very spicy. There was much too little in the burrito for it to be a burrito. This was a rolled quasidilla at best. Fat man says too many good options to go back for a while. Sorry Chuy's. read more

I used to really love Chuys. I even worked in a couple of locations during college and loved both the atmosphere and the food. Sadly, I don't think I'll be going out of my way to dine here anymore. The menu has been reduced by like 60% and the food they have remaining is just ok. Goodbye chile rellenos. So long stuffed avocados. Not a sopapilla in sight. Ordered the burrito today and it was under seasoned and wasn't even wrapped properly, BUT they still have the best margaritas around. read more

Parking tip- there's a free underground garage with entrance by the strip mall closer to 75! Chuys is always a Texas favorite. It's not my go to for Tex mex because I always find it a bit too salty. I appreciate that the flavors are always consistent. I got the Tacos al carbon with steak and found the meat to be too tough to chew, but my bf didn't think so. It was my first time getting it, and I don't think I'll be ordering it again, but my bf said he would! This location is great for accommodating large groups. Plenty of staff for how popular it gets, especially on weekends. I'll come back to this location! I enjoyed it. read more

Chuy's - Tacos al carbon - steak - Mexican Near Me - Dallas, Texas

Chuys is just my go to personally. I always get something different and love a good chuytini. Service is usually pretty good. If you go when it's busy it will obviously be slower. So many things to look at and talk about in the walls while you wait and throw down some chips. read more

Haven't always been a huge fan of chuys however I will give them credit for the space out seating plan they have, and the great service we recieved at this particular location. The menu doesn't have a huge selection but I've noticed many restaurants have cut back on items you can order from thier menus. read more

Chuy's - Mexican Near Me - Dallas, Texas

This place is amazing. Totally cool vibe. Our waitress Kre, was AWESOME. Our volleyball team (group of 14) was recommended to go here. We all wanted some texmex food and Chuys did not disappoint. Steak burrito with boom boom sauce was amazing. The wife had Chicka chicka boom boom (chicken enchiladas with boom boom sauce) was winnah winnah chicken dinner. Next time we're in Dallas, we coming back!!! Ask for Kre to service you. You won't be disappointed. read more

Chuy's - Mexican Near Me - Dallas, Texas

I've been here a couple of times now for pickup, and it's a great spot to get some quality Tex Mex on a budget! The flautas, tacos al carbon and enchiladas were all tasty and fresh, and the big bag of chips and spicy ranch with every order is good value! read more

I ordered fajitas to-go. Usually the steak is good, but this was inedible. Somehow it was grainy and way overcooked. The most disappointing was the tortillas and all the fajitas toppings were left out. So I just ate some sautéed onions and rice and beans. Chips and queso was good as always. Just really disappointed I spent so much on delivery, then it was a bad experience. read more

Food and drinks were amazing. Their NM Tini was delicious and the chicken cooked to perfection. Oh, and the service was incredible! The only down side is I don't live in TX, so I can't come back! read more

I love a scratch kitchen and Chuy's always satisfies! The Manager went the extra mile when (to no fault of Chuy's!) the delivery driver canceled my order and took my food. They recooked the food and the manager, personally, delivered it to my house - 6 miles from the restaurant. He didn't hesitate to suggest this as the solution. Above and beyond. I always love eating in the restaurant, but when I get it to go or delivered, it is always hot and hits the spot. Please keep up the good work - faith in humanity restored. Give the manager a raise AND promotion! read more

I love this place the jalapeño salsa is delicious need to have it is addictive. I go at least twice every week when I am in town I recommend it. read more

Went to Chuy's for the 1st time today, and now I wonder what took me so long. Amazing food and great service. I highly recommend the ChuyChanga with Boom Boom signature sauce! Also, the Tres Leches was the best I've ever had. read more

Food is always fresh and flavorful, Rita's don't disappoint either! The decor is inviting. Always crowded, but worth the wait.

I've lived in Dallas for 11 years. I've been here probably 10 times a year; I've never had a worse experience any place in Dallas than I experienced tonight at Chuy's. The bartender (Nando) made homophobic slurs towards my friends; they had their backs to him, but I did not. I saw and heard exactly what he said. Did I show my ass after that? Absolutely. There's a lot of things I'll tolerate, but that sort of behavior - from anyone is beyond vile. I've spent my last dollar at Chuy's & will make sure the few people I can reach are aware of the behavior tolerated here. read more

Tried to hire them to cater a wedding. Michelle in the catering department was somewhat helpful in the beginning, but was not so helpful with follow up questions. Took a long time to email back, and basically told me that she gave me the prices and that was all I needed to have for now. If I can't ask questions when I'm about to spend thousands of dollars with you, I guess you will have to lose out on my business. read more

What a cute place. I was absolutely sold when I walked in and saw a wall of dog pictures, so cute. For the appetizer, we had guac which was way different than the guac I am used to - it had a ton of shredded iceberg lettuce in it. We both ordered tacos as our meal and they were very good - the homemade tortillas were amazing. Tres leches cake for dessert was HUGE and well worth the price. And last but not least, the frozen margaritas were delicious. When I come back to Dallas, I will be back at Chuys! read more

Chuy's - Mexican Near Me - Dallas, Texas

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Margs were great, all of the food was great, but creamy jalapeño ranch is INSANELY AMAZING.

Awesome customer service! Fast service during lunch, clean area. Food was delicious! Salsas are mouth watering read more

Chuy's - Chicken enchiladas w/tomatillo sauce - Mexican Near Me - Dallas, Texas

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We visit this Chuys location often for my favorite Chicka Chicka Boom Boom enchiladas, and of course the best strawberry margs! You definitely need to join the wait online before leaving then check in with the host upon arrival for the little wait time. read more

Chuy's - The Elvis Presley Memorial Combo - Mexican Near Me - Dallas, Texas

This was legitimately the worst dining experience I've ever had. Waited about an hour and a half for food because they "lost the ticket" food was good I will say once we finally received it. We then waited for 40 minutes for checks which for the most part were not right. Service was awful, hostesses were awful. No wonder they're closing down and moving to Greenville ave. Good riddance in my opinion. Would rate it zero stars if that was possible read more

I always love Chuys because I'm from Austin. Happy hour nacho bar is great and includes queso and taco meat as well as the regular salsa options. This location is really big and I think they tend to be understaffed because they are not the fastest. Fun fact for all chuys, if you bring a framed photo of your dog they will give you a free appetizer! Very small patio area but the first room has windows that open all the way so it can feel like your outdoors if they have them open. read more

Chuy's - Mexican Near Me - Dallas, Texas

Decent place for burritos! Not expensive. The wait can be long and it's busy but good food.

Manager is really not nice. I saw him yelling at the hostess because he only assigned one waitperson to the patio. Didn't treat his customers much better either. Very very standoffish about how he was short staffed. If I wait an hour for a seat that was supposed to take 10 minutes I want to hear "I'm sorry". Not some excuse about short staffing. I won't be coming back. read more

Our visit started off extremely rocky. It was National Margarita Day and I knew it was going to be a busy day but my partner really wanted to visit Chuy's after my other restaurant was packed out with more than a one hour wait. We waited patiently for 45 minutes to be seated. The hostess took our name and phone number which would then later send me a text to let me know when it was time. When we were called, we were brought to our table which had been occupied by another couple. Apparently, another hostess told them it was open seating. Michael, took us somewhere else to sit and a booth. Another waitress, approached us and asked, "Were you seated here and did you check in with the front?" I advised her that we did check in but she became so defensive which I did not like. Instead of assuming, she should have checked in with the front to see what was going on. Fast forward to the food -- Our appetizers were brought out quickly. The waitress was a little slow to take our order. I ordered the Raspberry/Blackberry Margarita with a souvenir cup and my partner ordered a typical Margarita also. We had the chips and traditional queso with creamy jalapeño sauce. Food was good. I ordered the Pancho tacos but it lacked having flavor. I may not ever order that again. It seemed pretty much flavorless to me The shrimp tacos were good and cooked to perfection and had no complaints. Maybe because they were busy, that is what caused our originally hiccup. I'll update my review if I return back to this location. read more

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Stopped in to meet some friends today, been here many times, food is always good overall, but today our waitress made the difference, just a super positive, friendly vibe the entire time, rare nowadays to get genuine happy servers who seem to care. Name was Ashes I believe but after leaving Chelsea Corner after terrible service she made our day! read more

I stopped in for a quick bite while out shopping for my home. My waiter was very attentive, I had the lunch chicken salad with jalapeño ranch. The jalapeño ranch is divine, I also had it with my chips and salsa which was also very good. Chips were hot and fresh and so was the salsa. My sweet tea was fresh as well. I'll be back read more

Service was great. Much better than the Arlington location. I normally order the southwest with three eggs on top but the last couple of visits to another location the dish was dry and difficult to eat. I tried the fried avocado. This thing is the bomb. I loved the flavors and The avocado was cooked perfectly and the panko coating added a nice crunch. On top of that's there was lots of chili sauce on the plate so it wasn't dry. My new favorite dish. read more

Chuy's - Fried avocado - Mexican Near Me - Dallas, Texas

Preston was our host and he was amazing. Always smiling and we love seeing him every time we come here.

Came to chuys to get some some crispy tacos they weren't very good though the Shells were stale and they cracked in my hand after the first bite just get the soft tacos. read more

Chuy's - Crispy tacos - Mexican Near Me - Dallas, Texas

Everything was fabulous. Presentation was good. You had several sauces with your chips. Our waiter was Ryan. He was attentive and took very good care of us. He was friendly and knew the menu. Definitely go to place. read more

Came in for lunch on a Monday. We were sat right away. Wasn't packed. I always get the deluxe chicken enchiladas and they are BOMB! read more

Chuy's - Salsa is chunky and perfect - Mexican Near Me - Dallas, Texas

Little cockroach joined me for lunch today. Management was polite enough to comp my bug tacos though. Server/manager were really polite and apologetic but...it's a no from me dog. Will not be returning read more

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First, we lived in Austin and frequently enjoyed Chuy''s there for 20+years. Chuy's on McKinney is our go to in Dallas now, especially during Covid. Special shout out to Victoria the Amazing Server who joyfully delivers our pick up orders. She is a delightful and considerate young lady. She has management/Dir. of Customer Service written all over her future! Give her opportunities to advance for sure! The entire company will benefit. Seriously! We love Chuy's! Eric and Traci Woytek read more

Server Anna was extremely rude. At end of meal, I realized she gave me the wrong drink size because I had asked for a "tall" not a "grande" which is how she described them to me when ordering. The check showed a charge for a grande which was not what I had asked for. I told her that I had asked for a tall, she scoffed, fixed the check and when she came back grabbed the drink so that I was unable to finish. I was MAYBE 3/4-1/2 done with the drink but it was certainty uncalled for to take the drink when she was the one who messed up. VERY rude. The drink appeared to be a regular size glass which I guess is the grande but I did not know that when she served me-again it was regular size cup and I assumed she got my order correct. It was her mistake and instead of owning it, chose to be rude. Very disappointing after an otherwise lovely meal. read more

Literal cockroaches in our food. Food was good but cockroaches climbed on us. Unacceptable! read more

Chuy's - Cockroach - Mexican Near Me - Dallas, Texas

Hair in food but manager was nice. Thi was the second cup that was sent back with food in it, the hair kept getting longer read more

Chuy's - A hair was not only found in this sauce but another that we have sent back. This is not cool, guess the cooks aren't wearing hair nets - Mexican Near Me - Dallas, Texas

Love the atmosphere of the restaurant and enjoyed trying out all the salsas on my first visit. The steak burrito was great and the tres leches dessert was SO GOOD! Thought the dessert was better than going to get some Cheesecake factory cheesecake. The only reason I gave it 4 stars was because they switched up the menu and my friend was disappointed when the chile relleno wasn't on the menu. Please bring it back!! read more