January 24 I took out my son for a fun and happy experience at Chuck E cheese , but turned out the complete opposite. I do not recommend taking your kids to Chuck E. Cheese. My son was attacked by another child while playing in the Trampoline zone, and the workers did nothing to help. When I asked for assistance, they mentioned they couldn't do anything about it. I left my name and number for the manager, but I have yet to hear back. This experience was very disappointing and concerning. Thankfully I was there to grab my child , but I can't imagine if I wasn't and how much more badly this could've affected my child . He is only 2 years old and is now traumatized . My 2 year old left bruised and bloody . Absolutely, no one cared !!!!!!!! read more

When you walk in, it's usually teenagers/young people running the place. You would think they are inattentive or unhelpful, but they provide really good customer service. It's always clean. Pizza is OK. Salad bar is basic, but it is always well kept, neat, and fresh. They stamp everyone's hand with a matching family number, and check stamps when you depart, to ensure kids are leaving with the right adult. I purchased a summer pass which allows 1 hour of arcade games once per week. It was a little pricey but completely worth it because my family utilized it consistently. Before coming to Chuck E. Cheese, I had a negative connotation in my mind. I thought it would be dirty, chaotic, etc. But it's actually a very well run establishment, and the kids enjoy it. Minus one star, because Chuck E. Cheese no longer has play structures indoor. It is purely arcade, which is a little bit sad. But otherwise a good way to keep the kids busy for an hour or two. read more

I don't know what happened, it's July 13, 1982 and I walk in and get transported to the future, it's all changed, it's either unorganized or it's everyone's first day on the job, you can't get in or out unless you have the mark, and where are all the video games, where's Galaga, Tempest, Centipede, Pac Man, all I see are carnival type games, and the prices, last thing I remember I was running for the door, I have to find the passage back to the place I was before. read more

My brother wasn't able to do much for his birthday last year due to the pandemic. Shouts out to Chuck E. Cheese for being open to public and bringing joy to children in these trying times. I know means so much to the kids. My brother turned 10 today so we made the best of it and after dinner came in to play some arcade games and win some prizes. This location is clean and staff is friendly. Plenty of parking and in a safe area of Cupertino right on stevens creek. Shouts out to Eligh and CJ for the outstanding customer service and for gifting my brother a Lollipop for his birthday. Little things that make a difference in a kids day. Thanks again to the crew. read more

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The summer pass is outstanding this year. I bought the gold pass and I get 250 games (swipes) every day. I split the games between 2 watches, and I get a few more games than if I had bought 2 silver bracelets. The best thing is 50% off all food purchases. Beware, food prices are different in each location. Went to San Jose 3 times this week. Good deal, Chuck E Cheese. read more

This place is a lot of fun for the kids. My biggest complaint is that a lot of games don't work. On weekends it is very busy. It was hard to play any good games because they were all being used or not working. I would also be careful of all the potential gambling/casino addicts this place is making, lol. There are people who stand the ENTIRE time at the coin dropping machines. It is the easiest way to get tickets and it really reminds me of a casino. They have good deals that happen every so often. But be warned, all the time you buy to play MUST be used on the same day! The "120 minutes for $50" cannot be used on different days. Their cupcakes are really good. $5 and it is really big. They also have Dip-N-Dots, which is awesome because I don't know too many places that have them. Overall, we will come back, but not on a weekend. read more

I didn't host or come here for a party. Our family decided to stop by since it was raining out and needed something to keep our 3yo entertained. She had a blast. We purchased 90 min unlimited play and the trampoline add on. Also added on 2 salad bars for grand total of ~$80. I'm not sure if that was the most economical but it seemed like it since we were tapping the card a lot. Facilities were pretty clean including the salad bar area and the restrooms. Was surprised they also sell beer and wine here. We may partake the next time. We came at around 2pm on a Saturday and it was a bit of a mad house. Warning: it gets super warm in here. I wish they would turn up the AC much higher. A few broken games plus toddler air hockey was missing one of the pushers so it was essentially useless. read more

Great hosts for our bday party, fun time. Clean and the pizza is always amazing Thanks read more

not a good place to celebrate party. the manager is not very helpful she is after for sales not for quality of service..

I saw this Chuck E. Cheese location only has 3.1 stars but I have to say, it deserves more stars than that. Right now, they have the Summer special where you get 8 weeks of play for around $150. That pays for itself if you come three times. Their food is below average. The stuffed crust pizza is much better than the regular crusted pizza. But it's still very greasy. They have a salad bar but it's not organic so it's not something I would buy. But I didn't come here for the food, so it doesn't bother me. I came for my kids to be entertained for two hours while I catch up on work, so it's more like babysitting. Some of the arcades weren't working but overall, we had a great experience and we will definitely be back. I would love to see some more updated arcade games. There's some new ones in other Chuck E Cheese locations that are computerized now, like the new Nerf Gun blaster, but this location didn't have it. This location has the older arcades. There's lots of free parking. read more

Chuck E. Cheese - a row of arcade games - Pizza Near Me - Cupertino, California

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I work in Cupertino and have been going to the bakery (L'epi D'or) in this shopping center. Noticed the sign for $5 pizza! I had to do a double take while driving. Laughed out loud because I couldn't believe it. Went back to the bakery again the following week and saw the sign still up there. This week I finally decided to purchase a pizza pie for my coworkers. Hey it's $5, you can't go wrong. Might make this a tradition till things normalize? Service was good, had the kindest cashier take my order. The pizza was smaller than I would have thought, but it had a good flavor to it. I mean heck you can't even buy a personal pizza for this price anywhere. I hope that the word gets out and people help keep this favorite kids establishment afloat. read more

This Chuck E. Cheese is awesome. I would say it's probably best for younger kids. At first glance it looks like there's not a lot of games but there's plenty of games. It's all on one floor so you can supervise your kids even from the eating area at times. I ended up having my daughter's sixth birthday here and our server was so good. The kids had a blast. Everything was handled on time and in a professional manner. However I would say if you are considering having a party here it could get packed. I didn't see too many kids waiting to play games but it could happen. read more

Chuck E Cheese doesn't come out very often, but Anthony, who is worth mentioning by name, is the best employee here and saw to it that he did! He was the second employee I asked. The first told me he only comes out for birthday parties. This is the second time I've met Anthony, and both times I saw what a stellar employee he is. read more

Chuck E. Cheese - Pizza Near Me - Cupertino, California

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This Chuck E Cheese isn't the biggest, but it's clean and close. I had my son's birthday here because I was too overwhelmed to do any work LOL. It was so easy breezy. They even kept his ice cream cake in their freezer for us. We had many last minute no shows, and they graciously converted them to play points so my son and I brought those friends back over the summer. I've had a few small issues, but the customer service is incredible. You would think for having a younger staff that it may be problematic, but they're always super friendly and quick to problem solve. I love that it's not overwhelming either. My son has AuDHD and he's never overstimulated. But again the customer service has always been amazing. read more

I had been to a birthday party here. It's a family fun center in a large single floor area all under one roof. They have a big arcade area and some organized tables on the other side for the parties. Kids are provided with an all you can play card that they can wear on their wrist. Parties are great and well organized with pizzas and cakes according to the packages chosen by the host. Restrooms were clean and kid friendly. However, the experience wasn't that good. It's like you are grouped with all other parties. You have to celebrate the cake cutting and singing happy birthday together with all other groups celebrating on the same floor. This doesn't give that private experience and personal touch of our own group. Pump it up on the other hand organizes each group privately and birthday celebration is done in each other group's own room they provide. I wish Chuck e cheese learns from its competitors and upgrades the experience. The lights were also so dark in the podium. They just play Chucky's videos in all the five TVs. I wish they could personalize the TVs for each group with pictures of the birthday kid, family names, etc. read more

Chuck E. Cheese - Pizza Near Me - Cupertino, California

I'm not sure why there are mixed reviews- it's Chuck E. Cheese! :D We've taken our daughter here a few times now, and it's been a great place to visit when it's either super hot or raining outside. I wouldn't say it's the cleanest place on earth, but for being a kids' place, it's not bad at all. Free admission, a small indoor structure for climbing, and lots of fun games and ride-on cars for the kids. My daughter loves walking around and looking for unclaimed tickets so she can get a small prize, like stickers. We haven't tried their food but a friend of mine raves about their pizza! There's plenty of parking available in their lot. You can also grab food in the shopping center at Azuma or L'epi D'or, or groceries at Cupertino Market! read more

This item from the menu was 19.99 and it's supposed to be enough for 2 people as the menu says. When I picked it up I said oh I wanted the order that is for 2 people. They said oh yeah thats it. You get 7-9 wings per order. Lol read more

Chuck E. Cheese - Chicken wings for 2 people - Pizza Near Me - Cupertino, California

I was excited to come here because i have been coming here since i can remember, but today was by far not the best experience... only because the employees arent the nicest anymore how they used to be and I get it maybe they're like that because of the environment theyre in or maybe bad day but still try to atleast smile. Also i got some ice cream from the machine and i'd expect it to be nice and good nd tasty but instead i got ice cream that was sticky literally squished and expired. read more

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So far the best Chuck E. Cheese in the bay besides the big one. Came here for lunch and the cashier Ukarie helped take my order for tokens and pizza, played some games and the jackpots were fair enough for a low price of 1 token each as it was always in the 2000s. Personal pizza was delicious at the great price! They still have the Studio C stage when I was a kid but it seems it's not working due to the remodel the place will soon have. Overall would bring my nieces and nephews here to have their birthday here. read more

This is our favorite Chuck out of several we have visited in different states. It's ALWAYS clean. Like, super super clean. I've not experienced any issues with the staff like other reviewers have mentioned. We are polite and cheerful to them, they are polite and cheerful in return. Weekday lunch is cheap, not crowded at all, and perfect for smaller kids who tend to get pushed around a bit more by the bigger kids. The Toddler Zone is a nice touch but I wish they had one or two more small games or rides within the area. read more

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A lot smaller than the one in San Jose. Less games here and the tickets given is very little. The pizza for some reason doesn't taste as good as the one in San Jose. Though there is more parking here. Bathroom toilets are very hard to flush so a lot is left unflushed. The prizes are not great at all. It's a penny for each ticket and the amount of money you spend, you're better off just paying for better prizes. read more

Noelle's Yelp Notebook 2016 April 30, 2016 We came to Chuck E. Cheese today (Saturday) for a birthday party. Upon entering we had our hand stamped by the CEC employee at the gated entrance. Each family is gets a hand stamp with the same number. Upon exiting your numbers must match your child's or you cannot take them out- the system works, the employees check the hands of parents and children when exiting which proves to be a good safety measure. This particular location of Chuck E. Cheese has ample parking. The inside is relatively clean and the veneration system is decent considering how many kids and parents are packed inside, say on Saturday at 12:30 p.m. The noise level was pretty loud (as expected). We had one long table reserved for the birthday party near the televisions and the stationary Chuck E. Cheese :) There were hats, plates, cups with the Chuck E. Cheese logo. Kids had two one topping pizzas. The food ordered outside the birthday party package were four pizzas (two Hawaiian, one cheese and one combination). The pizza to my surprise was pretty good (especially for CEC). They also had two birthday cakes, one vanilla and one chocolate- both were delicious (the chocolate one was my favorite). The CEC employee assigned to our table was helpful but nothing extraordinary. The kids enjoyed playing in the video game area and the mini rides. Everything was clean in the game area and nothing seemed to be out of order. This seems to be a good place for a child's birthday party- pizza, games, prizes and cake! Noelle's Notes Good za :) Excellent place for a kids birthday party read more

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Came here today for my son's birthday and was pleasantly surprised. It has a fresh new look with decorations, some new games and the pizza was actually really good and the cake was super moist and flavorful. Bathrooms were IMMACULATE and smelled fresh and sanitized. Big improvement. I'm a happy mama. Big ups Chuck E. Cheese! read more

It has been 4 years since my original post, and still 5 stars. Since my first review, I have been back to this location several times times. I just went over the weekend for a playdate and I was very happy with the overall cleanliness and maintenance of the games. The staff is helpful and friendly, and the pizza tastes good. I am glad this location is still open, and will absolutely go back. read more

great service, wonderful staff. pizza is very tasty alongside with their wings (Buffalo BBQ) good balance of sweet and tangy but spicy! shoutout to the cashiers they're on top of everything they're always on their feet from kid check to cashiering to redeeming prizes they do it all! read more

I have to admit. They have some pretty good deals during this pandemic. Took my son here today for his birthday and everything was well organized. I liked how they had a table with all kinds of goodies to choose from. He was able to get his goodie bag and a few other things he wanted. read more

Heidi was the best host ever!! She made a hectic party of 36 much much smoother and I appreciate all of the things she offered to help with. She set up the pizza and was super nice and proactive about telling us what time everything will come out and she offered to cut the cakes and pass out the pizzas and was just so helpful overall. She even offered to light the candles and recommended the location for the cake cutting for the best pics and view of the Chuck E show. I can't imagine doing this multiple times a day with such large parties, but Heidi made everything so smooth. She packed our slices and cakes to go and was just so organized with a not-planned party on my part. I really really recommend to get Heidi as your host because we were frustrated that we were asked to come in early but they didn't even open the doors until the party time. That was the only negative part both otherwise Heidi was so professional and helped so much. My son had a blast and so did we. Thanks Heidi!! 4 stars because of the morning opening experience as you shouldn't tell people to come 15+ min earlier if you're not going to open the doors until the party time. Frustrating. read more

We recently had a birthday party for our kids here. Allan was our host and the party couldn't have gone any better. We had over a hundred guests including 54 kids. It was controlled chaos with the help of Allan and the Chuck E. Cheese Crew. The facility including the bathrooms were clean. Allan kept checking on us throughout the party. He kept things moving along and let us focus on our guests. Many commented that they had a lot of fun and some said we are throwing our birthday party for our kids here! We've been to a lot of different Chuck E. Cheese facilities throughout the Bay Area and this is our favorite! We will be back! read more

Attended a birthday party here on a weekday, and it was nice to get out of the cold! The kids enjoyed the games, pizza, and Chuck! They have the photo machines here and an animatronic Chuck here, which I haven't seen at a couple of the other locations. This is a great location for smaller kids and bigger kids when it is not too busy. It was not crowded on a weekday morning so they had some space to run around. The ice cream vending machine wasn't working at the time. The workers fixed the sketch photo machine when the paper was getting jammed. Hope to be back and that this location stays open. read more

I have to say this is the first chick I've ever been to so there's much to compare it with. Brought my son who's also visiting first time. Got enough games, d climbing area is decent. Customer service is good. Food...I wasn't expecting it to be great and it didn't disappoint me. Clean. Then again we went on a Sunday afternoon. Not hard to find. read more

We had our daughter's birthday here and everything ran so smoothly!! Yukari was wonderful and so warm and helpful when she called to confirm the details of the party. Allan was our party server and he was incredible. It was like he anticipated our every need. He was amazing with all the kids, getting them all to get up and dance and sing with Chuck E. Everyone at the party had an absolute blast. Can't wait to do it again next year! read more

Chuck E. Cheese - Pizza Near Me - Cupertino, California

I like this place to bring my kid to during cold or rainy days. It is best when it is empty. Clean bathrooms. I wish they had more sanitizer around the place along with cleaning wipes. Some rides need to be wiped down and fixed. The staff is friendly and nice. The pizza is actually really good. Parking outside is nice. The diaper changing station is in an awkward spot in the ladies restroom right at the entrance of the bathroom. Hahahha This is updated based on a Birthday Party I had there for my daughter. I painlessly booked it online and had the place to ourselves. It was amazing since it was a weekday. The staff is extra helpful and friendly. They'll give you the best deal and make your child's birthday special. Megan was an excellent hostess. What a great way to celebrate a fourth birthday. I am very happy I had the birthday party here. The pizza is delicious and fresh. read more

Chuck E. Cheese - Birthday celebration! - Pizza Near Me - Cupertino, California

For cheap stuffed crust pizza it's just below Little Caesar's. The area doesn't have many great pizza shops and in this area, most are fusion types that don't fall into the pizza pie category. The forever Santa Clara Lockdown continues while other states are open or never decided to kill off local businesses. If you are new to the area you might be wondering if most food choices not Chinese or Indian related are poor. Yes. This place area sucks for eating out. It's why you should probably learn to cook. Customer service is excellent give that a 5 star on it's own. Do keep in mind the rating is purely on pizza. Their fries are nothing to write home about. read more

Came here the other day, it was pretty quiet considered it was the pay your age day. Came around 9. For some reason the staff all see so mad. Other than that always a great time here and the new time card thing is pretty awesome mostly for the little ones. read more

Chuck E. Cheese - Pizza Near Me - Cupertino, California

This is a great spot to bring your small children the location is small which makes it super easy to keep an eye on the little ones. I had a good time playing the games anyone will enjoy it here! Staff could be a bit more energetic it seemed like they didn't enjoy working read more

Really nice staff. Fast service and they keep everything so clean.. my little brother and I spend an afternoon there and we had so much fun. The lady helping us at the front desk was so helpful read more

My family and I come here quite a bit! My son LOVES it. Lots of games, working machines and cool toys for ticket exchange. The food and service is good. The place itself isn't always clean though, tables are a bit dirty, trash all over the floors...try to go on a weekday. It can be a little crazy on weekends. read more

Love bring my kids to this chuck e cheese, it more for young kids. There's no video games like the one on Tully road in San Jose, it got more games for younger kids. As for the food, I never eat here because I already know how the pizza taste and I don't like , it just passable pizza and believe me I've ate plenty of chuck E cheese pizza. Chuck e has been around for along long time. I will be back my kids love this place. read more

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I actually think this place is a-ok - it serves its purpose of feeding and entertaining kids ;) Just don't expect the food to be good, though. Had their pepperoni pizza (which took about 30 mins for it to come out); the crust was hard and it was greasy as heck. I would probably suggest eating somewhere else and come here just for the games. read more

Chuck E. Cheese - Tokens for games. - Pizza Near Me - Cupertino, California

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My coworker is always saying how good the pizza is here, when he takes his daughter for parties. Right... the pizza we exclaim at work. So when it came time for his birthday we thought that this newly opened CEC near work would be the perfect place to take him. We arrive and there is this velvet rope that blocks the entire entrance, even though the place is almost empty. Yeah. It's just like the club atmosphere that most of us are used to. The lady comes by and lets us in w/out a cover charge. NICE! (I'm being sarcastic btw.) And... we were right to bring our coworker here. We get there and the guys run off and start playing the games claiming they will be good eating whatevers. We order the pizza and then I skip off and follow them. I played a little Mario Kart before returning back to the table to eat. The best thing I discover is that all the games here are 1 token. That's the value! We ate and chatted, then the guys chomped down their food and ran back to get a couple more games in before lunch was over. Challenged the bday boy to basketball where we all lost, played a little ddr and then a more merry bunch happily went back to work. This place is really cool. Decent pizza, no crowds and hardly any kids for a weekday lunch. Their salad bar looked fresh and delicious, as well as their sandwiches. It was a great Friday. read more

Chuck E. Cheese - The head honcho. - Pizza Near Me - Cupertino, California