I placed an order on their app for pick up, when I arrived at my pick up time the store was closed . I tried calling all day the next day to speak to someone and after being on hold I got hung up on numerous times . I was charged for my order and the app never said the store was closed that day. read more

So far my experience was very good. Food was tasteful, the service was great even tho they're teenage kids possibly working their first gig, they're doing a wonderful job. Keep it up!! read more

I come to this Chopt 2-3 times a week as the location is convenient and I enjoy my salads from here. Today I had the worst woman make my salad she was rude and extremely unpleasant to deal with. She barely mixed my salad and she didn't put in many toppings. I normally have no problems with the staff here but I'm certain this employee will drive away business. I have never wrote a yelp review in my life but I really hope management there sees this post. read more

I walked in this establishment and went to order my salad. I was met by an impolite and rude thing named Madisyn. She just threw my salad together and rolled her eyes as I was telling her what I wated. When I said thank you she scoffed and went on to doing someone elses food. I will never be eating jere again as long as she works there. read more

Been here twice recently and both times, everything worked just fine. Staff was friendly and helpful. The chicken Mexican soup is pretty good. The salads bowls we had were good too: Palm Beach, Smoky Santa Cruz, Mediterranean Falafel. If management is reading this, I hope you do more about recycling. Would you consider banning plastic straws? In addition to what you already recycle, can you find a way to recycle plastic forks and knives? If I saw less waste, I might visit more often. read more

Delightful, clean "fast food" that's healthy and nutritious-- and tasty, too. Staff is professional and organized. I recommend Chopt highly if you're in the mood for a healthy meal. read more

Let me start by saying that I never thought of opening an yelp account or take time to rate this or that place but this guys convinced me. My first time here and I got the full ride. From being greeted at the door to salad suggestions, I had it all. The line was long at lunch but moved surprisingly quick. Staff very professional and polite, the place spotless. I end up taking some suggestions and made my own salad. So fresh, everything was so fresh. This place may have become my favorite lunch place. Thank you Chopt for the salad and the experience and I'll probably will see you tomorrow! read more

I placed a large order (about 25 salads) for the second time yesterday with this Chopt location and they did a great job. The order was ready on time and each person's order was typed up and placed into its own bag (salad, bread, drink, cookie/chips, etc), which made distributing the lunches super easy. The staff was very accommodating and even carried the large box to my car. Everything tasted very fresh and delicious! read more

Had a wonderful experience at this location. Nadiaa took care of my order and she was great!!!! Very helpful and gentle person. People like herself makes customers want to return. Thank you. read more

Usually employees seem bothered when you ask for special requests but Carly did not seem annoyed when I asked questions about everything she put in my salad and offered me to try what I did not know . She even Chopt it she never asked me to write a review but another employee mentioned A competition and this employee genuinely helped me more than any time I have ever been there read more

Always a great time here! Big thanks to Maya & Ariel! It would be great to have the Sonoma Caesar as a regular option.

Honestly probably one of the worst chopt locations I've been to. It's clean and the food stays true to the Chopt brand, but my god the staff moves in slow motion. They all had such negative attitudes and it took almost 15 minutes start to finish for a single salad and soup that would have normally taken 5 minutes. read more

I've been coming here for quite a while, this time I came in and saw a new face his name is Freddy and he has catered to all my needs once I walked in the door. He made my friends and my salads perfectly. read more

Great place and tasty salads, try out Mexicali vegan with a blend of tahini and chili cashew dressing! Staff is super nice and they use fresh gloves, knife and cutting board if you say you are a vegetarian/ vegan. Even if there is a long line they take care of your food preference. read more

I love this place. They chop and mix your salad perfectly!! They have a warm kale bowl with quinoa that is super delish. They have a soup and salad option if you want a combo. The seasonal spicy senoma caesar is soooo good and has only 410 calories which is pretty good for a caesar salad. You wont be disappointed read more

I'm not much of a yelper, however I think the management needs to hear customers voice so I'm posting today. It was early Sunday night, there were about 15 people on line. The server we had wasn't friendly at all and she didn't know the whole ingredients. When I pointed out she missed an item she gave me an attitude. Salad was okay, I didn't expect much from these type establishment. I also got "Italian soup", which cost about $5 for cup. I don't get whats Italian about this soup, it was tasteless and not good. I don't mind paying money if it's really good soup but this ..shame on you for even be on the menu. read more

The staff is great, they maintain a very clean environment and they are quick! The staff is very kind, the salads are great. So many choices of add ins. Very lucky to have this in the area! read more

Great service and great food! The quality of the salads are always consistent and the employees are kind. Also, a special thanks to Kai, who helped my family when My daughter lost her retainer in the restaurant, she was very patient and friendly. Make sure to go to this place! read more

This is the best salad place I have ever been to, and one of my new favorite restaurants. They have great service, and great food. They are also clean and the employees are very friendly. Special thanks to Kai, who helped me find my retainer after I had left it at the restaurant. You should go here! read more

I've been here a few times and so have my coworkers. We love it! Fresh ingredients, pretty reasonable price, and friendly staff. Just wish the line or wait wasn't as long. read more

Lovely manager and hard working staff trying to please Westchester's extravagant and spoilt rotten population. I ordered a delicious salad there while observing how inappropriately rude and entitled customers were yelling at these young employees who are trying so hard to fulfill these monsters' expectations and respect their made up food allergies. Thank you Chopt team Dobbs Ferry for allowing me to have a lovely dinner on a cold and rainy Sunday evening. Your hard work is much appreciated. read more

What happened to Chopt? When it first opened it was a great place to get in and out quickly with a delicious salad. Last three times I've been there the staff looks unhappy, no one smiles and the wait time for getting your salad chopped is FOR EVER even when empty. Just came from there tonight and the staff was moving like snails. Was there two weeks ago when I was the one and only customer. I made the fatal mistake of paying in cash and waited 12 minutes for the girl to come out and ring me up. There were other staff there but God forbid they help. It would've taken longer if I hadn't yelled "is someone coming?" So I don't blame staff as they look miserable and unhappy. Where's management? read more

Absolutely without a doubt the best salads I have ever had. Me and my wife go in two to three times a week and are never disappointed. The dressing options available are all so tasty and plentiful. The salad options to choose from are great and the creativity in making your own are nearly endless! Kebab Cobb salad with Smoky Bacon Russian Dressing is my go to. Employee Marcus is such a huge asset to this location and he's always fast but accurate and never gets the salads wrong. He works really hard, he puts just the right amount of time and ingredients in the salads. I love that I never have to ask him "a little bit more, a little bit less" its always perfect. It's such a pleasant delight when stepping into my favorite salad place and getting helped by such an amazing person, he has such a great character that's needed in customer service!! The simple hello with my name used by Marcus when walking in really makes me feel special to know I'm a noticed and well welcomed customer. The salads here are like none other. Shoutouts to Marcus at the Dobbs Ferry Chopt location!!!!! read more

Food is fantastic, service/accuracy of order is atrocious. They cannot manage to get an "order ahead" order done right and on time. The manager could care less when notified about an issue. Read Sharlene C.'s review for probably the most accurate write-up you will see regarding this location and order ahead service. read more

We had a big order and Levi helped us and he was so patient and kind and attentive. Our salads were amazing. The manager, Emily, was so nice and the other employees were all super friendly and personable. We appreciate you all!! read more

I normally don't do reviews but this is truly one of the finest establishments I been to. Salad is fresh, service is great, place is clean and well kept. The staff are accommodating to all my needs and the nicest people in the area. I will be coming back here in the future. Though I wish they bring back the meatballs =). read more

Aurora is the BEST!!!!!! Her customer service is AWESOME!!! I come in 3x a week for a difficult order and she is always sooooo helpful. The salads are delicious!! I highly recommend Chopt in Dobbs Ferr read more

I'd never been to Chopt before and was confused. Aurora walked me through how to order and was just wonderful. She had a great attitude and I took forward to seeing her on my next visit. The salad was also yummy and the only good fast option in town. read more

We brought our women's soccer team in for lunch. We called ahead and we had a table set aside for us. The order for a large group was quick. The food was really healthy and really good. Ideal food for our team at lunch. The service and food were both great!!! read more

Great salads, incredible slow cashier. Based on five visits. They could do twice as much business especially in Westchester where there's a good restaurant desert. Too slow all around. A body decomposes faster. read more

My staff goes to your location quite a few times a week but after today's service I will make sure that no one in my building goes to your location again. The staff was rude as if my employee was forcing her to make her 3 salads when the store was empty. I understand we all have our one off days but not while your at work dealing with Customers. It was a short female who was preparing the salads, with a short temper in her attitude. If someone is not happy at their job, then its time to seek employment somewhere else. You are going to deal with irate customers on a regular but its how you become the better person and deliver the service even if they do Not deserve it. In this case my staff is not rude nor would treat anyone in another business in that manner. You never know who comes into your business, so treat everyone as if they matter. But by reading other post nothing will come of this... Thank You. read more

If I could give this place a zero star I would. To start with, this was my first experience visiting this Chopt in Ardsley and the experience was so horrible after being over-charged for salads, I decided to ask the cashier, what was I truly paid for, and asked her if in fact I got charged for what I got. It was not clear to me, so I repeated myself and the cashier had an outburst right away! accusing me of having an attitude about it , which I was not. So I simply asked for a manager. During this entire ordeal I was trying to find out if I was actually charged correctly for 4 salad's, but I knew I was incorrectly charged. I was just trying to verify my bill. I was taken for a fool from staff from Chopt. Clearly this place over-charges customers without noticing what they are truly paying for at the time of purchase. Buyers Beware! Check your receipts. read more

I was just here last night for the first time and I must say the experience was phenomenal. The lady that put my salad together was friendly and got my salad made quite fast. And after your salad is made it gets passed down to someone who will cut up your salad and mix it together with dressing. He too was very nice to me got me out within a jiffy. The salad that I got was the Santa Fe and I would most defiantly get it again The flavors truly do mash together in an exquisite blend. A special thanks to the wonderful staff and Elena. Elena for brightening up my day by being the first person to ask how my day was. Her, the guy who cut up my salad, and the rest of the staff just truly made me feel welcome. So once again thank you, and see you again! read more

What can I say about a place I can't say enough about. This location has A+ service and employees. I came into the restaurant tonight while they were closed and Davon said immediately sir don't worry I'll make you a salad!! The remarkable customer service is definitely a sign of awesome leadership by the management staff. Great job, I'm already a regular but I'll bring a friend next time. From Pastor Jones!! read more

Salads here are great. Service is not so great. I walked in and ordered 4 salads to go. The "chopper" seemed annoyed that I had not ordered them online and seemed to have an attitude as he told me how much easier it is for them when you order online. Easier for them? There was no one in the restaurant! I don't understand what the problem there was. Icing on the cake - I paid by credit card and somehow they managed to charge me $8.50 more than I authorized to pay. I am suspicious and think that somehow a tip was added to my slip once I walked out but I made a phone call to the manager who told me that was impossible. My credit card company told me that is what they charged. My receipt says otherwise but I either have to fight like hell for my 8 bucks back or just suck it up. I, personally, will never go there again. I cancelled my credit card because I am afraid that it was compromised there. If you go - pay cash. And order online ahead of time. Its easier for them that way. Don't want anyone else to go through what I did today. read more

Not sure I will come back . It's my first time here and I was not greeted with a smile or hello. Then one of the girls chopping salad was complaining , saying she did not want to chop by herself. She even told the other girl who was making to go orders to help her.. and that frustrated her as well ..and the older lady at the register seemed annoyed .. no smiling , not asking if I got everything I wanted .. I think customer service goes a long way and I think training needs to be established a little better. read more

If I could give this place zero stars, I would. After a bad first in-store experience, we tried ordering through the app to minimize confusion. We ordered a grilled chicken salad; drove there to pick up; brought it home...no chicken!!! How?! Chopt's solution: apology email, and $5 refund "for the forgotten chicken." I'm sorry...how does this make up for someone essentially going without dinner that evening?? My first experience with them was so uncomfortably high pressure, unfriendly, and unpleasant that I felt like I was in a remake of the well-remembered "soup" episode of Seinfeld. I felt rushed, and treated with disdain for finding the ordering lingo confusing. Then we were chastised; angrily reminded that the "children's salads are only for kids." If you doubt that these to-go salads are actually for children, don't offer them! The falafel was blah - tasted like chopped up, mushy, cumin-crouton. Also, if you are gluten free, bear in mind that the same mezzaluna chopping utensil and cutting board are used continuously, coming in contact with croutons and the like. These salads are just not worth the stress and expense. read more

It was late evening and we were starving so we stopped by this place to try something healthy. Ordered the chipotle chicken craft salad and classic cobb wrap but before I get to the taste or the quality of the food, let me take a brief moment to introduce the server who goes by the name; Anicia R who seemed like someone working there just for the paycheck. Her attitude and temperament seemed a bit off maybe it was late evening for her, approximately around 9pm which isn't that late for some people craving healthy salads. The reason why I'm here is to point out to this server that it won't hurt anyone to put up a smile and showcasing some friendly personality rather than being grumpy and sullen. The ingredients that goes into one person's salad won't be the same for the other in other words If I am going after avocado the other person with me might ignore that vegetable and what I am trying to say is when you chop them for each individual make sure it goes into that particular person's platter or clear it out prior to making the next selection. In our case I was served bits of ingredients that should have gone into the other person's platter. Please be mindful of it and other than that no complaints nor any concerns. read more

Chopt. Better name would be a whole bunch of friggin lettuce in a bowl with with a pinch of toppings. Go to cava.

I love this chopt so much! The workers are amazing and so pleasant. They are very patient and don't mind if you take your time. For someone that's very indecisive I usually feel pressured to make decisions on what I want but not here. They don't rush you and the food is excellent! read more