I have been using this office for years. Customer service is good never had any issues. And I will…read morebe referring people in the future.

The people at Postal Connection are knowledgeable, and pleasant and so helpful!…read more I have recommended them to all my friends!

I have been a box holder for 8 years and pricing has gone up consistently every year…read more This week we ordered medication from Kaiser and the staff handed it over to a stranger who took it home. This is a 90 day supply, retail cost about $3k. Only after losing my marbles did they get busy and start trying to figure out where it went. Life saving heart medication. Asked for a manager or owner call, NOTHING. Do better!

It smelt like lavender and shipping bubbles upon entry. The service was very hospitable and it is…read morealways neat and orderly when I use this company.

Katherine is such a delete to work with! She has helped me with notary, and makes sure I have…read moreeverything correct before it is sent! I think she needs a raise!!! The owner and the rest of the staff are also wonderful to work with Our family has been going to this location since the day they were opened and are so happy they are so close by. We buy a lot of Amazon products and it is easy for returns!

Excellent customer service. Fast and courteous . Super friendly. Highly recommend using this at…read moreyour one stop postal store

Friendly knowledgeable staff. I stopped in yesterday to get…read moresome shredding done. Oh you know moving and FINALLY Getting rid of useless paper products accumulated in my extra room. I had several brown paper bags of old bank statements, old credit cards, checks from old bank accounts and years and years of old tax documents. It did cost a bit more than I wanted to spend byt with a AAA card they provided a 5% discount. I feel much happier without all that paper. And let me give a shout out to the nice lady that had to deal with an angry lady in the other line. She kept her cool with an upset customer.

This is an update to an earlier review. I have been a customer here for several years, and they…read morecontinue to be as good as I could ask for in this trade. As I said before back in 2020, solid firm, does business as expected and beyond. My only negative and it is not directed at them, is the dullards that drive the wrong way in the parking lot in front of them, creating a hazard for all concerned.

I come here often to mail things to my son. They're always so friendly and helpful. My son lives…read moreout of the country and everything needs to go through a custom check, which can be very time-consuming. I've had a different employee every time and each time the worker was friendly and patient.

long story short.... some fragile fascinator hats that I…read moreadorned with everything from papers to feathers needed to get from CA to Nola, LA to my BFF. I visited AIM, Destiny to be exact, a couple of weeks before the hats would be ready for transit. she looked at the 1 I had brought & had an idea that I was happy with. I returned 2 weeks later, with 6 hats. Destiny & Liz worked on the shipment package for more than an hour. I left after they were done & the box was placed in the hands of UPS. delivery was to be in 7 days. YAY! It happened. all in perfect, amazing condition!!! Liz & Destiny, thank you for making me & my BFF soooo happy!!!! marian*

I was assisted today by Lynette and I just can't say enough good things about her. I had some…read moreconfusion ON MY PART regarding having the right packing for right item. Also needed help sending photos. She was so helpful and went above and beyond to help me. A five star employee!!!

​Terrible customer service from the assistant manager. While the store manager here is amazing, the…read moreassistant manager at this Plaza Parkway location is incredibly condescending and contentious. She actually told me that I "never understand anything" when she speaks to me. ​It is entirely unacceptable for a leader to talk down to customers and blame them for a breakdown in communication. She lacks basic respect and patience--be careful who you deal with at this location.

Talk about a diamond in the rough. I was looking for a notary, and was referred to this place by…read moreanother shipping store. I called and sure enough, Teryn, is a notary onsite. So, I went in with my papers and UPS sticker and she did it all for me. They even provide you with copies you notarize for free. She was super friendly! Other places charge for ridiculous things like a piece of tape to shut a box. They have everything in here. They're able to ship with all the major shippers. They also, make keys, computer rental, and even have ice cream. I wish my pictures were better, but I was trying to be inconspicuous. You should definitely check this place out! Always support local!

I absolutely LOVE Bear Postal! Especially the owner Jessica! She is amazing! Always so helpful and…read moreknowledgeable about all things shipping! She's also a notary and went out of her way to help me get a very important document notarized in time with extra copies of everything for my records. The store is adorable and they have so many awesome key option! I will definitely be going back soon to get my keys made! This store is fantastic and its great to support a local family business! Also it's great to have a one stop shop like this for everything you need be it PO Box or just simple shipping. What stands out the most is the fabulous customer service. Even during the holidays where they are at their busiest they are still all so kind! Way to go Bear Postal!

I just recently moved to riverbank & Mail Depot is right next to my house. All the employees have…read morebeen so welcoming & super helpful. Business is clean & well organized. I never have to wait long for help . And I love that they have the option of connecting to their WiFi and printing return labels straight from your phone. My other mail place didn't do that . I found my new spot for all my mail needs..

Sent some packages through here for Christmas! I really like how they give you rates from various…read moremail/package carriers. The staff was helpful and friendly.