My experience with my mailbox is always Pleasant the energy always is the same she greets her…read morecustomers with a pleasant smile also she make sure that her have the best deals for as prices is concerned she gives off the best customer service to make sure the customer is satisfied and the compassion that she have doing Christmas time the holiday time I experience she makes fudge she also makes the best chili if that's not the best customer service appreciate you thank you for all that you do for your customers

I love Cheryl. I have been her customer for over 15 years, and she has helped me with EVERYTHING…read more SHE IS A WEALTH OF KNOWLEDGE AND YOUR GO TO FOR ANY KIND OF HELP. If she can't do it she knows someone who can. 10 STARS!!!

I come here often to mail things to my son. They're always so friendly and helpful. My son lives…read moreout of the country and everything needs to go through a custom check, which can be very time-consuming. I've had a different employee every time and each time the worker was friendly and patient.

long story short.... some fragile fascinator hats that I…read moreadorned with everything from papers to feathers needed to get from CA to Nola, LA to my BFF. I visited AIM, Destiny to be exact, a couple of weeks before the hats would be ready for transit. she looked at the 1 I had brought & had an idea that I was happy with. I returned 2 weeks later, with 6 hats. Destiny & Liz worked on the shipment package for more than an hour. I left after they were done & the box was placed in the hands of UPS. delivery was to be in 7 days. YAY! It happened. all in perfect, amazing condition!!! Liz & Destiny, thank you for making me & my BFF soooo happy!!!! marian*

This is one of the places that always greet their customers with a smile. Twee was so helpful with…read moremy Amazon return. I wasn't able to get my phone to pair with my printer, so Twee took care of printing up the return label for me! Also, I never have to wait long in line. They are also located in a convenient location. Same parking lot as Walmart.

Friendly knowledgeable staff. I stopped in yesterday to get…read moresome shredding done. Oh you know moving and FINALLY Getting rid of useless paper products accumulated in my extra room. I had several brown paper bags of old bank statements, old credit cards, checks from old bank accounts and years and years of old tax documents. It did cost a bit more than I wanted to spend byt with a AAA card they provided a 5% discount. I feel much happier without all that paper. And let me give a shout out to the nice lady that had to deal with an angry lady in the other line. She kept her cool with an upset customer.

Katherine is such a delete to work with! She has helped me with notary, and makes sure I have…read moreeverything correct before it is sent! I think she needs a raise!!! The owner and the rest of the staff are also wonderful to work with Our family has been going to this location since the day they were opened and are so happy they are so close by. We buy a lot of Amazon products and it is easy for returns!

Excellent customer service. Fast and courteous . Super friendly. Highly recommend using this at…read moreyour one stop postal store

Excellent customer service and the staff were WILLING to help me ship my small item (medication)…read morevia cooler. The person even went with me to CVS to ensure they had an ice pack to keep my medication cool. However, the staff ended up making a cooler packed with an ice pack he had and shipped my item! The only part was that it was very expensive $$ to ship (fast priority) just to Riverside CA from Modesto, but it was worth it.

Excellent packing service, and the package arrived in post falls idaho. It did Coste almost 60.00…read moreto ship though. A bit more than expected Vannessa hanlon

I'm a company owner and recently had an employee complete Live Scan fingerprinting at this UPS…read moreStore location. During the conversation with staff, it was admitted that they frequently receive rejected fingerprint submissions (at least once a month), which immediately raised concerns. I mentioned that if prints look poor, "people just need lotion," but there was little effort to proactively address print quality during the actual appointment on their end. What was frustrating is that they also downplayed the issue by saying it's "easy to redo" if rejected -- which begs the question of why rejections are so common in the first place. I have over 35 employees who have completed Live Scans at other facilities with zero rejections, and this was never framed as a recurring issue elsewhere. When the rejection did occur, the store manager, Alonzo, blamed the DOJ and stated that DOJ "automatically rejects prints" with high volumes of prints due to older machines. This explanation doesn't hold up, as none of the dozens of other Live Scan facilities we use have experienced this issue. As a result, I now have to wait and potentially redo the entire process for an employee who reasonably assumed UPS was a reputable option for fingerprinting. My takeaway is that the prints are being done inefficiently, and if rejection rates are high enough that staff preemptively mention redoing them, this is probably not the best facility to choose for something as compliance-critical as Live Scan fingerprinting. That said, I am giving 2 stars because the staff did take the time to speak with me, and despite my frustration (I have very little tolerance for incompetence and lack of accountability), they did remain professional during the conversation.

Easy! Thank you Anthony. Your help was well received…read more Went in to have some paperwork notarized for my 95 year old mother in-law and you can imagine all the things that could go wrong. Her age, hearing, eyesight, mobility and language are just some of the things that are always taken into consideration when getting things like this done. Anthony took care of business with a respectable humor and grace for a young man. His kindness was not lost on us. The easiest notary appointment ever with grandma. Last word...perfect.

This was my first time visiting this store, and I had a great experience. I was welcomed as soon as…read moreI walked in and received assistance right away. The woman who helped me was friendly, professional, and made my transaction quick and easy. I will definitely be returning to this UPS location in the future!

A very convenient location with friendly, helpful staff! Excellent customer service!…read more We will be back soon!

These ladies are super sweet and helpful! They also do a great job on print jobs. I had some…read moreflyers printed up for work and they came out amazing

All the times I've been using the PostalAnnex I have had exceptional service! This is the only…read moreplace I will use for mailing things out. Super accommodating, very friendly, place is always neat & tidy. I love these owners, they are the best!