5 stars! I came in to have a large batch of flyers printed for my business, FC Valley Tree Care,…read moreand the owner really went out of her way to help me. She's a Manteca local and took the time to compare pricing with Staples, Office Depot, and other printing options to see what she could realistically do for me. What impressed me most was how much she was handling at once. While helping me with my printing order, she was also taking care of other customers coming in with packages, boxes, shipping, and purchases, and she kept everything moving. You can tell she's a hardworking small-business owner who knows how to multitask. We even went back and forth on pricing. Obviously, a business can only discount so much and still make money, but she genuinely tried to work with me and get me the best deal she could instead of just giving me a price and sending me on my way. She was thorough, compared options, made calls, and explained everything. What I especially respect is that her business seems to be built heavily through word of mouth. Coming from another local business that also values referrals, I appreciate that a lot. When customers recommend you because of the work and service you provided, you have to keep earning that reputation every single time. It shows that she's willing to put in the work and let her customers' experiences speak for the business. As another local business owner, I respect that. She understands what it's like to run a business, make a profit, take care of customers, and still try to help the little guy and other local businesses when she can. The shop is a little tucked away, but once you find it, it's definitely worth stopping in and comparing their pricing with the bigger office and printing stores. Great service, hardworking owner, and I genuinely appreciated the effort she put into helping me with my order. From one word-of-mouth business to another, respect. I'll definitely keep Pak Mail in mind for future printing and shipping needs.

Amazing customer service! Had a small area for my son to play while I had paper notary done. Such…read morefriendly service!

Talk about a diamond in the rough. I was looking for a notary, and was referred to this place by…read moreanother shipping store. I called and sure enough, Teryn, is a notary onsite. So, I went in with my papers and UPS sticker and she did it all for me. They even provide you with copies you notarize for free. She was super friendly! Other places charge for ridiculous things like a piece of tape to shut a box. They have everything in here. They're able to ship with all the major shippers. They also, make keys, computer rental, and even have ice cream. I wish my pictures were better, but I was trying to be inconspicuous. You should definitely check this place out! Always support local!

I absolutely LOVE Bear Postal! Especially the owner Jessica! She is amazing! Always so helpful and…read moreknowledgeable about all things shipping! She's also a notary and went out of her way to help me get a very important document notarized in time with extra copies of everything for my records. The store is adorable and they have so many awesome key option! I will definitely be going back soon to get my keys made! This store is fantastic and its great to support a local family business! Also it's great to have a one stop shop like this for everything you need be it PO Box or just simple shipping. What stands out the most is the fabulous customer service. Even during the holidays where they are at their busiest they are still all so kind! Way to go Bear Postal!

Excellent customer service and the staff were WILLING to help me ship my small item (medication)…read morevia cooler. The person even went with me to CVS to ensure they had an ice pack to keep my medication cool. However, the staff ended up making a cooler packed with an ice pack he had and shipped my item! The only part was that it was very expensive $$ to ship (fast priority) just to Riverside CA from Modesto, but it was worth it.

Excellent packing service, and the package arrived in post falls idaho. It did Coste almost 60.00…read moreto ship though. A bit more than expected Vannessa hanlon

This is the only postal place I use. Mark and his staff treat you like family. They take shipments…read moreof all the major carriers and can expertly pack and ship your boxes and letters for you. A+++

They always take Great Care of Me! When I go there they are always very helpful and friendlyread more

I'm a company owner and recently had an employee complete Live Scan fingerprinting at this UPS…read moreStore location. During the conversation with staff, it was admitted that they frequently receive rejected fingerprint submissions (at least once a month), which immediately raised concerns. I mentioned that if prints look poor, "people just need lotion," but there was little effort to proactively address print quality during the actual appointment on their end. What was frustrating is that they also downplayed the issue by saying it's "easy to redo" if rejected -- which begs the question of why rejections are so common in the first place. I have over 35 employees who have completed Live Scans at other facilities with zero rejections, and this was never framed as a recurring issue elsewhere. When the rejection did occur, the store manager, Alonzo, blamed the DOJ and stated that DOJ "automatically rejects prints" with high volumes of prints due to older machines. This explanation doesn't hold up, as none of the dozens of other Live Scan facilities we use have experienced this issue. As a result, I now have to wait and potentially redo the entire process for an employee who reasonably assumed UPS was a reputable option for fingerprinting. My takeaway is that the prints are being done inefficiently, and if rejection rates are high enough that staff preemptively mention redoing them, this is probably not the best facility to choose for something as compliance-critical as Live Scan fingerprinting. That said, I am giving 2 stars because the staff did take the time to speak with me, and despite my frustration (I have very little tolerance for incompetence and lack of accountability), they did remain professional during the conversation.

Easy! Thank you Anthony. Your help was well received…read more Went in to have some paperwork notarized for my 95 year old mother in-law and you can imagine all the things that could go wrong. Her age, hearing, eyesight, mobility and language are just some of the things that are always taken into consideration when getting things like this done. Anthony took care of business with a respectable humor and grace for a young man. His kindness was not lost on us. The easiest notary appointment ever with grandma. Last word...perfect.

Lady working there is always very helpful and friendly. I can always find what I need.read more

Always meets my needs! The young ladies at the counter are always the best! I was in need of a last…read moreminute printing job, and they had me in and out quick!

I just have one question. Why do you people work there when you clearly don't give a $hit about the…read morejob you do? Three times now, I've received a delivery notice that the package was "delivered," yet I've seen no package. No package in the mailbox, no keys to open the lock box, nothing at my front door. Now I have to "hope" one of my neighbors will be kind enough to do the job "YOU" should have done in the first place. Worst, if they don't, then I have to reorder and spend more money on something that should have been delivered in the first place. This isn't the first, second, or third time; it seems to be a habit with USPS these days, particularly the USPS in Riverbank. Their lack of competence is costing me double & triple what I spend. Imagine if this were someone's medication or an extensive check from a financial institution. If I could, I would fire the entire office for incompetence. I will be researching on where to log official complaints.

great & quick service the people working there are very nice and welcoming every time never had a…read morebad experience

The staff here is the best…read more They go the extra step to insure you get the best shipping for your money, with the missing element in most stores; the human touch. Liz, Royce, and the whole operation is just a pleasure to work with.

I come here often to mail things to my son. They're always so friendly and helpful. My son lives…read moreout of the country and everything needs to go through a custom check, which can be very time-consuming. I've had a different employee every time and each time the worker was friendly and patient.