This location is in the plaza so thank fully there is a lot of parking. It's a decent sized location inside. Staff is relatively friendly. I've had burritos, bowls, tacos from this location and they have been good. My only compliant is that the food is never hot. Even when I always come pick it up. Outside of that, I would recommend this location and will come back. read more

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DO. NOT. GO. HERE. ABSOLUTELY DISGUSTING ESTABLISHMENT AND THERE WAS A BUG IN MY FOOD. Food all over the counter, water all over the ground, garbages overflowing, no forks even when asked (they are completely out of forks), fridge was empty with no sodas left, ordered chips & gauc, no chips left. No water cups left. Walked in on an employee in the bathroom just standing there talking on his phone. Don't ask me why after seeing all this I chose to STILL order, but I did. Got in the car to open the top to my bowl and there was a BUG in it. This place is an absolute health hazard and should be shut down immediately. Went here on 6/24 at 8:00pm. Managers should review camera footage just to see how disturbing this place looked at that time. I am furious. DISGUSTING. read more

Chipotle Mexican Grill - Bug in food. - Fast Food Near Me - Stamford, Connecticut

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Went 6/27 around 8pm and wish I never did. The place is disgusting. Food smeared all over the counters. The workers were very checked out and they were out of salsas, sour cream and guac. This place is a joke compared to other chipotle establishments that I've been to. asked for a water bottle and instead the cashier threw a fountain cup into the bag gave me an eye roll. read more

Was going to leave a review, but seeing the overall 1.5 stars, others have already summed up the experience. Plenty of workers, but none seem to care about their jobs. Many items were not available. I'm not sure if the one worker was mute, but only showed that there was no barbacua by tapping on the empty bin. Are you out? She tapped again. Ok.... Message received. Zero ice, messy beverage station, and while I applaud Chipotle's open kitchen, this one should be viewable. It was filthy. Buyer beware. read more

Very disappointing experience. I arrived about 6 minutes before closing time and saw the employee serving the customer in front of me. However, when it was my turn, I was told they were closing and refused service. What made it even more frustrating was that another customer who came after me was still served. It appeared that the employees knew him personally, which made the situation feel unfair and unprofessional. If your posted closing time says you're open until a certain hour, customers who arrive before that time should be treated equally and given the same opportunity to order. This experience left a very bad impression, and I will not be returning. read more

I entered with hunger and left with a story. The line moved, the bowl was built--layers of hope rising like a small, edible monument--yet even then, something felt off. The white rice, that soft and familiar comfort, was nowhere to be found, replaced instead by its grainy, unwelcome cousin. No fork to carry the meal, no straw to soften the burn, and the tortilla I'd imagined sat somewhere in the void, forgotten. Still, I ate. And later, my stomach told its own dramatic tale--an unforgiving, thunderous protest that turned the evening into something unforgettable for all the wrong reasons. A storm with no warning, no mercy. And as if the universe wished to complete its cruel joke, even the final refuge offered no solace--no toilet paper, no small dignity in the aftermath. This visit was less a meal and more a saga. I came for comfort and left with chaos, a reminder that sometimes it's not just what's missing from your bowl--but what's missing when you need it most. read more

This is the worst chipotle I've ever been to. There are no portions to be given by the employees. They ask how your day is like they care and then they give embarrassingly low portions. I've never been to a worse chipotle. There were no napkins, no sauces, and no one was there. I wonder why. The ambiance was empty because no one wants to buy chipotle at this establishment. Also the food tastes off read more

Chipotle Mexican Grill - Embarrassingly low portions - Fast Food Near Me - Stamford, Connecticut

HORRIBLE! If I could write 0 points I would've definitely do that. I truly regret having food from this location. it's been by far my worst experience in a restaurant ever. I can't comprehend why this location still exists. they barely had food available. we at 9:40pm to have dinner and they supposed to close at 11:00 pm but all was already packed and closed like they're were leaving soon. I don't understand how difficult could be for someone to be a little kind when we asked them for a service, I know they're not obligated to smile or be polite. but the rudeness here is out of place and leave this great food chain in a really bad experience. read more

This 'reasturant' is disgusting, if the areas the customers use are that filthy I can only imagine the horror of the areas we can't see. Daughter ate there last night (despite me saying how gross it is on more than one occasion ) and 1 hour later was violently sick. She has since felt fine but can't help thinking it's food poisoning. Will not be returning any time soon. read more

This was my first time eating chipotle since I got nastyyyy food poisoning from a NYC location 2 years ago and this experience's gonna keep me away for good. Never in my 26 years of life have I seen an establish this comically disgusting. Trash everywhere and I mean EVERYWHERE - mountains of trash on the trash cans, trash all over the floor and on the counters. There was food scraps on every single surface and the place was riddled with food stains from what can only be described as a cafeteria food fight level of grime. The lemonade station was spilling into a large puddle on the ground and employees were walking by completely unbothered. I woulda walked my ass straight out the door on sight but unfortunately had ordered my quesadilla on the app for pickup. My order was also so wrong that I can only assume this chipotle is playing a fatass joke on people. Got a good laugh but I'm scared for tomorrow if you know what I mean read more

Bad service No ice Always low on food Garbage often overflowing They should shut down and start over! read more

Both Brianna and Jadah were very helpful. We were handed very large portions and were given exceptional service given our difficult orders. We also were using gift cards during checkout which added to the hectic-ness of our order but they handled it very well. Very happy with the service at this location. Service was quick and delightful. read more

Don't go to this location. They are ridiculously rude. I placed an order for pick-up, i got to the location on time and waited 15 minutes. I finally went to the cashier and asked where my order was, and they told me someone else already picked up and shrugged their shoulders. I said what do you mean someone picked up my order, because my wife and I didn't. The guy at the register, said "don't come after me, we are two adults". I said what do you mean come after you, I'm just asking where my food is because I've been waiting for 15 minutes. This company has gone completely down the drain. I wont be going to this location or any other location again. read more

Dirty ALWAYS Sluggish workers bordering on rude Do NOT go if you're in a hurry Multiple visits Always the same Done Never again As I'm waiting in a long line two employees on phone on break Who's managing ? read more

First ever yelp review simply because this location is so awful. I keep trying to give them more chances but out of the half dozen times I've gone, every single time they've been out of multiple ingredients or pickup orders are 10-15 minutes late. Rude staff and overall bad vibe. Too bad because it's the closest chipotle to my house. I'd avoid it if I were you. EDIT: customer support got back to my negative review in less time than it took for me to get my food read more

This is my first ever yelp restaurant review. This place is awful. I had a pick up order. No one was in the store and I asked if it was ready and they said to wait. I waited as people started to come in- probably 20 in total ordering. I waited til no one was in line and asked again. They were chatting at the register and gave me a dirty look and said to wait. Eventually one of the people chatting went to the back and said they would make my order back there. Worried they spit in my food. Worst chipotle I've ever been too. read more

They make great bowls. We loved the chicken and guac. Fantastic service. Would recommend

I'm not one to complain, but this feels warranted when the list went on.. Came to chipotle tonight at 7:30pm and very disappointed for the following reasons 1. Out of guacamole at 7:30 and the store closes at 10pm. I had a veggie bowl with no meat and it comes with guacamole but since they were out of the guacamole I asked for queso as a substitute and they charged me for it. 2. Out of chips as well. 3. Out of soda in every line except root beer and the teas are all empty 4. Out of forks 5. The counters and floor is dirty 6. Their is dust covering the piece of artwork hanging on the wall as you enter that is very visible if you look up 7. The garbage is overflowing 8. The lid to my veggie bowl they didn't put on the whole way 9. One of the bathrooms is out of order Sadly my friend and I waited in line 20 minutes to then experience this.. read more

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This is the worst Chipotle I have ever been to. Food less meat/chicken and very obvious when you dig in. The drinking station is messy, no ice, most of the drinks are all watery. And to put an icing on the cake, staff are rude, in app order pickup is inaccurate and never on time. What a disgraceful piece of place. read more

Chipotle Mexican Grill - CAP - Fast Food Near Me - Stamford, Connecticut

Horrible experience honestly! I left pissed off knowing that i spent my money here! Portions are bullshit, staff is rude, and very bad service. read more

Awful tonight. Server was using sour cream that was very watery. All three of us felt ill at home after eating there. Should have said something so regret that, but those working need to recognize when something doesn't appear the best. Be mindful of what servers are using when there! read more

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Wish I could give less than 1 star!!! They need to just close this one down. They honestly NEVER get the order right, ever!! it's truly ridiculous and absurd!!! i will never order from herr again. I have given them way too many chances to figure it out and it's only getting worse. read more

I placed an order to be picked up and I waited 30 minutes past the pick up time. The order was also missing toppings.

Cursed chipotle. There is something way off about this location. The food is never fresh, the service is always poor, and the consistency is bizarre (wrong proportions, like getting a double serving of sour cream and a half serving of protein). Was really excited when it opened because I'm a chipotle regular when it's close to me or when I'm in my office (would be normal for me to go 1x a week), but at this place, I only go to every few months in the hopes that it changed. It hasn't. read more

I have been to Chipotle in other locations many times before, but first time writing a review for this one. While ordering, I found the employees not very friendly and generally disinterested in working or assisting customers unless it was their assigned role. The food looked old and dry. The establishment was very dirty and none of the employees seemed to care about cleaning up at all. read more

Chipotle Mexican Grill - Fast Food Near Me - Stamford, Connecticut

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The restaurant is dirty poor customer service and they always make your food incorrectly never going back. I saw the manager tell the work not to put a lot of beans on mine but I could barley taste anything good job at losing customers! read more

Never really had a problem until tonight. I was about to begin ordering the food, so I asked for a bowl and asked for white rice. The amount of rice given was an insult considering it was 9:00 pm and almost closing with plenty of rice left over. Before I even blew my top, I said forget about it and walked away. 2 restaurants I walked away from tonight because my hard 10 hr a day money was worth more than the crap I was getting today. Went home with no food and infuriated. I came here after going to a taco place that didn't care about me as a customer I chose to walk out and go to Chipotle only to find my self even more aggravated to begin with. Ambience was messy and just getting ready to close vibe. I'm done. read more

This location used to be decent but it has gone way downhill. I ordered online for home delivery. We waited over an hour only to have the wrong order delivered. We contacted the door dash driver and he said this was the order he was given. I drove to the high ridge location to return the wrong food and to get my order right. The place was a mess. The 2 guys behind the counter were clueless and the manager couldn't care less. The place was out of a bunch of ingredients. Worst $60 dollars I've ever spent in my life. It will be a very long time before I go back if ever. read more

Wooooow. I have to say one of the worst experiences I had . Gentleman ( more like non gentleman) helping me at the counter was very rude, could care less , sarcastic, very unprofessional. Basically the worst customer service .... NO CUSTOMER SERVICE, topped with bullying and laughing at my basic questions about toppings . Great . I hope that management of this franchised location takes a closer look. This location it's a disgrace to brand and name . I like Chipotle , but thanks to this experience, I will not be back at any other location . read more

Every time I order they mess it up and there are missing items. It's unbelievable how they can so consistently not be able to compete an order correctly. They must have zombies working here. Avoid this disaster. read more

where is my sour cream and hot sauce???? i placed an online order for my quesadilla because god forbid you ask for it in the store nooooo can't do that!!! my sour cream snd hot sauce are missing like can u get the order right for once???? nope!!!! worst chipotle ever i hope it closes!!!! read more

I hesitate to leave a bad review because I don't want this location to go out of business, but just improve. I was super excited when this location opened because it's very convenient for me, but every time I go I've been disappointed. I've had undercooked rice where it was crunchy, stale chips, an order of 5 different burritos that weren't labeled so we all had to dissect it before eating... Today, I'm finally leaving a review. There were signs for a new garlic guajillo steak everywhere so I thought I would try it, but I was informed they didn't have it. I wanted to order chips and guac, but there were no chips. That's like McDonald's running out of French fries! I got home and my burrito had exploded. I tried to contain the tear with the foil wrap, but by the time I was half way through I had to resort to eating with a spoon. And then there was something so hard that I spat it out. It appeared to be a bit of the core of corn on the cob. Poor quality control. I don't know Chipotle, you have to get your act together. The great thing about big American chains is that you know you're going to get the same thing no matter where you go. I've had my fair share of Chipotle and it was always solid. Until now. :( read more

I tried again. I don't know why, I guess I'm too faithful in the brand, but cmon people. You still can't get this right? I told myself, just go in and watch them make it. But, I love ordering from an app, so I placed an online order. No guacamole, wrong meat, added lettuce even though I didn't order it. I swear these people can't read. And it's still disgusting inside - food everywhere, cool stations a total disaster. Disgusting and disappointing. I won't try again. read more

This is probably the worst Chipotle, will never go back. I take my kids theee they spend 20.00 on a meal and left hungry. Time for management to take some steps to address customer concerns. rather than using a spokn which is subjective, look at Chopt they use a measuring cup for each toping. ther is nothing subjective about this, fill the scoop and that's the portion. Your servers use a spoon that the individual controls how much goes in to meal'. read more

The waiting took to long and the food is pretty good and fresh it's clean and smells good.

The vibe at this Chipotle is absolutely cursed. The staff move like they just popped a perc 30 and look like they sell them too. No music was playing when we were there, so the only sound was us chewing and breathing and a chorus of pissed off soccer moms asking the employees why their take out order was taking an hour and a half. The fajita veggies were straight up raw onions and green peppers. They were out of forks. There was no white rice. The tables were dirty. The toilet was clogged and looked like someone was thrashing around in there. If I die and go to purgatory, I imagine it wouldn't be far from this random Chipotle in Connecticut. The way is shut. It was built by those who are dead and the dead keep it. The way is shut. read more

It's worth going to the Greenwich Chipotle over this one. It's always messy. There are flies hovering over the food in the containers. The staff clearly don't like their jobs. Always give you half the portions you paid for, and they're always out of food by midday. It's a mystery how this location is still running. If they changed the entire staff team and got new management, maybe hire a deep cleaning service it would last. Absolute disgust. read more

This location should be ashamed. It's 6:30 and no veggies - Really! This establishment closes at 10pm. You shouldn't be running out of food at that time. But they don't run out of veggies or anything else for the on-line orders, do they?????? I saw all the hot food going to the online order section and when I asked the person making my bowl, to go and get the veggies from that section, he refused. And was RUDE. This is not the first time this happened to me and my family. We won't go back. Five Guys is next store. They have plenty of food there with extra extras fries. I only gave them a star bc I had to, but this chipotle doesn't even deserve that. read more

Like other reviewers, I ask myself why keep going back? I've enjoyed the chain's food for years all across the country but this location on High Ridge Rd. in Stamford is the absolute worst Chipotle. Food items are often sold out or not available, food is cold and not prepared well, restaurant is unkempt and service is spotty and indifferent. This location needs to be managed in a different manner from top to bottom. It's only been about two years since opening in one half of the old Cosi space but it's time to start all over from scratch. Sad and disappointing. read more

How do you spell unemployable? S.H.A.N.I.A. That's the name of the employee who was walking around the kitchen service space wearing AirPods and declaring to the world, "I don't give a f***", this evening. It started when my husband and I walked in at 9:40 p.m., 20 minutes before closing time. Much of the "deck" was empty and, specifically, the following were unavailable because they had not been replenished: tortillas, green salsa, guacamole, every protein except chicken and barbacoa, grilled vegetables, and salad dressing. The kitchen was a disaster with food remnants everywhere. We ordered what was available and were given at least 30% less than normal Chipotle servings. Then, we were told that we could not eat in because, although the restaurant is open until 10:00, "the lobby closes at 9:00", according to the manager. Enter Shania. Who waltzed into the kitchen from a back room with her air pods, declaring repeatedly, "I don't give a f***." That much is clear. read more