the staff here are so kind. they work so hard. shoutout to Julian. He is a really nice kid. read more

Probably the worst Chipotle I've ever been to. The service was slow, the employees had no urgency and did not speak English, and the place was filthy. Garbages were full, none of the tables were clean, and the line was out the door. Please hire a manager that knows what they're doing. What I just experienced was unacceptable, even by Chipotle's declining standards in 2026. read more

It takes way too long for Mobile pickup the whole point is to order ahead of the line so how is the line getting their food faster than me when I ordered like 30 min before they even came in the workers really lack communication they need to do better. read more

I keep giving this chipotle chances and im not sure why but this was the last time. Everytimeeeee i order from here to pick up or have delivered, i am missing something!!! It sucks to pay for something and not receive it. Never again. read more

Chipotle Mexican Grill - Missing guac - Mexican Near Me - Riverside, Connecticut

Concerning hygiene. The place was filthy when I went this past Saturday. Food splattered all over the kitchen. Clearly short staffed and staff was trying their best but need more people and better oversight. Walked out because was terrified to eat anything made in that kitchen. Each of the hot food metal bins was very low and drying out, queso was low and had random other food in it as most did. The grill where meats are made was covered, (on the top surface that actually comes in contact with the food) with a black plastic cover. Cooking food in this makeshift plastic is not good for anyones health, it emits bpa, phtalates, microplastics and a slew of other problematic things. Clearly not how this press grill was meant to operate because the plastic is clipped on. See picture. I hope someone high up in management sees this and makes changes. Or the health department shuts it down. People are inevitably going to get sick. read more

Places is absolutely disgusting. Walked out. Never going back. The workers were laughing and ignoring customers. The beans looked like they were there for a year. Crusted over and gross. Unhealthy looking. Place was filthy. read more

I work at Charter Communications right up 95 and frequent this location several times a month. Today, I ordered a chicken burrito to go and when I went to pay, they WOULD NOT take my $12 cash. The cashier only repeatedly said "card", "card", "card only". We were recently the victim of fraud and are awaiting the new credit cards to arrive. The only other card in my wallet is my debit card (visa) which I only use to withdraw cash from the bank this time of year. Since other customers were waiting I finally gave my card but why did this happen? Cash is legal tender in the United States. Not to even mention many businesses are actually charging their customers a fee for using their credit cards. Pay attention to your bill. I cannot recommend this location at this time. read more

Chipotle Mexican Grill - Mexican Near Me - Riverside, Connecticut

This Chipotle is DIRTY. Given it multiple chances and officially never coming back. Gross and disappointing. Update: I provided feedback about my order via the general link below--will update again if I actually get some help. read more

I had a bad experience at this Chipotle about 4 years ago and swore never to return. This evening my daughter wanted a burrito and asked for Chipotle; I told her that I'd sworn off of Chipotle after my meal here a few years ago, and she convinced me to give it another try saying she loved it, they're great, she has had a good experience there etc. - that was a mistake. Disengaged and inattentive staff, truly ridiculous portioning (maybe half a cup of protein on our carne asada "specials"), sloppily rolled burritos, and randomly putting things on the bowls and burritos after asking and then not listening to our topping requests. I'm not sure if all Chipotle locations are this bad but I don't plan to find out. read more

Not the worst Chipotle I've been to but certainly not the best. Shotgun review: - Convenient location* - Ice machine out of order - Pleasant employees - Generous portion sizes - Women's bathroom locked, code didn't work - Totally filthy inside** *Located right off 95. We stopped for gas & saw this Chipotle so decided to stop. Easy off & back on again. **Slimy tables, trash on the floor, trash on the tables, chairs strewn everywhere. The employees were working hard & very busy, even at an off hour. This leads me to believe that it's an *understaffed & underpaid* issue. read more

This particular Chipotle is the WORST I've experienced ever. Always has lines out of the door, always under staffed and extremely long waits. I feel terrible for the 3 employees who are here today manning this entire place. terrible managemenr and a disservwce to this staff. I pray they pay them a bonus but I know they won't. I'm sure even these folks won't be here long before being burned out. just a terribly managed establishment for at a minimum 6-8 months I've been coming read more

I used to order pickup from this Chipotle location, but every time we ordered, the food has been salted to death. Despite the mediocre food, I still see swaths people, usually kids, lined up to order. The only reason I can fathom this is the case is that they're the only "non-McDonald's" option for miles at this hour...but not anymore since Mr. Falafel opened! I don't have anything against Chipotle, but this location just isn't good. Seriously if it's late and you need food, go next door to Mr. Falafel. It's way better and the guys are nice. Stop going here! read more

I usually enjoy Chipotle, but this location was a mess. When I went in, the line wasn't long, but it moved SO slowly because the worker making the bowls was busy chatting with their coworker instead of paying attention to the food. They weren't listening when I gave my order, and they kept messing up the toppings -- I had to repeat myself multiple times. To make it worse, they were sloppy with how they sorted the food. Ingredients were spilling into each other on the line, and it didn't look clean or organized at all. It felt like they just didn't care. I get that things get busy, but there should still be basic attention to hygiene and customer service. Definitely not the standard chipotle. I don't know the person but it was a guy next to the cashier Jackie. read more

I am positively stunned that Chipotle feels this is even remotely ok. This, my friends, is their version of a quesadilla. For $11.15 (not including tax), this heap of something looks nothing like any quesadilla I've ever seen. It was burned, ripped, molded into some random shape, and even had some torched parchment paper in there for effect I guess. Unbelievable. This is the first (and last!) time I'll ever visit this Chipotle. I only wish I could have captured my own expression when I opened the container and found THIS. It seriously looks like it was scooped out of the garbage and for all I know it was. $ down the drain because that's right where it was tossed. I'm not risking food poisoning. read more

Chipotle Mexican Grill - $11.15 quesadilla- you can't make this up! - Mexican Near Me - Riverside, Connecticut

It's absolutely disgusting! Garbage overflowing and food all over table's. There is nobody in there so no excuse for not cleaning up!! Just gross. read more

Dunno about all the negative reviews for delivery orders but went in person to this spot once for lunch. Quick service and it's the first time in a long time I felt Chipotle didn't try to skimp or give me the bare minimum of food. Really enjoyed my carnitas bowl here. read more

Chipotle Mexican Grill - Mexican Near Me - Riverside, Connecticut

Absolutely never going back there again. Ordered a chicken burrito bowl the kids working were not interested in helping my husband and I and then within hours we both were in the bathroom for hours. Definitely got food poisoning. read more

Service worse than you could imagine. Total disrespect. The staff really gives the impression that you are "disturbing" them when trying to order food. The entire front of house staff should be fired. Clearly have no idea what an honest days work is. Oh and my online order for pickup took 20 minutes past the time it was suppose to be ready but the staff said the order was ready early. Nothing like waiting around for no reason. I would assume they are trying to boost their numbers. IF THEY CUT ALL THESE CORNERS INFRONT OF US, WHO KNOWS WHAT THEYRE DOING IN THE KITCHEN. I will never eat here again. read more

On top of being the dirtiest Chipotle in America the service is among the worst I've ever experienced. The staff is annoyed that you came. Annoyed that you're ordering food and generally miserable. On top of this I don't think I've ever been and been able to get everything I wanted. They are out of tortilla chips by 6pm everynight. If you order ahead it may or not be there when you arrive. In my experience they don't actually start making it until I arrive. On multiple occasions I've ordered ahead and they were out of something I ordered. But rather than say anything they just staple the to go bag and let you leave having paid for something you didn't get. If you're out of chips and salsa or guacamole, just tell me before I leave. I don't even need a refund. You can just use those extra dollars paid for the Chipotle food poisoning legal defense fund. But I'd like to know that I'm not getting the chips I was looking forward to. In terms of cleanliness you're better off eating in the public restroom of the Stamford train station while the homeless people shower in the sink. read more

Workers do not speak English. I should up to order and they were out of both beans, chicken, and honey chicken. Lady didn't know what tacos were. Absolutely horrible management and business. read more

I never been in a place so dirty. I was trying to take a seat, but all the tables are a mess.

Probably one of the worst chipotles I've ever been to. Consistently slow and late, mobile orders are on average 30 minutes delayed in my experience. It's also usually dirty read more

Super fast and efficient! Clean, and friendly. I would recommend coming here due to those comments.

I placed my order on line, waited for a long time before driving to pick it up and it still wasn't ready. Had to wait about 10 minutes in Chipotle for it to be ready. Strike 1 I paid cash for my dinner and waited for my change. I waited, I waited and then the guy working the register says with a bit of attitude "we don't do change here." - Are you kidding me?!?! Don't accept cash if you aren't "doing change". That was Strikes 2 and 3 Ridiculous and never going back. read more

If you're in purgatory delivering food, the worst thing that can happen to you is having to make a delivery from Chipotle. Their system doesn't care about the drivers, and anything can end up costing you at least an hour of your shift. Besides, I don't know how people accept eating out of a paper container with the food all mixed together like it's in a prison. read more

This is your typical Chipotle, nothing too special. Service is a bit slow every time and the employees are a hit or miss when it comes to friendliness/understanding the order. The food itself is good and always consistent in flavor. Sometimes they don't have chips or certain proteins in stock. Overall, this location is a hit or miss. Last time I visited (a few years ago) was a 2 star rating (which is why I stopped going for a long time) and today's visit was a 4 star rating. It all depends on the day, I guess. read more

This location is very hit or miss. Some times it can be very crowded too. I ordered a chicken burrito with queso and chips and kids steak taco meal for my daughter. It didn't taste like anything (needed seasoning or something) and the way they packaged my queso the whole thing spilled all throughout the bag and it was cold. Recommendations: do pick up via mobile or Chipotle.com and check your bag before you leave. The main thing that is good about this location is it right off of the i95 exit 5 next door to the McDonalds and there is ample parking in the plaza and other shops and stores around. Not sure if I'll be back to this location or just drive up to Norwalk that tends to be a bit better. read more

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The Chipotle Mexican Grill at 1207 High Ridge Road in Stamford isn't clean. Floors-- scattered with napkin and other litter. Tables--sticky and covered with goo from previous diners. Trash cans--so full you can't use them. Basically, this place is to avoid. read more

Slow and rude workers. ordered ahead, showed up on time and still waited 20 minutes. Got an attitude when my order was missing drinks. Place is dirty, Health inspectors should take a peak at this gem. read more

I'd give this place 3 stars but I guess this location just has really lazy employees who are illiterate and cannot read. I order through DoorDash and it's either (like I said) the employees are illiterate imbeciles, or there are people there who know me personally and PURPOSELY mess my food order up EVERY. SINGLE. TIME. I order. Regardless... I'm 2 orders away from personally walking in there and launching my bowl in their faces because 2 times you mess up in a row? Ok... 3? Mmm ok... 12? Nope, now you're bugging out. Usually I wouldn't care but this has happened to me over 10 times now in the past 2 months. read more

This Riverside location really has terrible service. I'm sorry, but even when I go to eat at a place like this rather than a sit down restaurant, I expect decent service. I'd rather not go into complete detail about the individual employees and rather focus on how ownership and management seem to care so little about the service this establishment provides. The food is.... Fine, I guess it is Chipotle after all. read more

By far the worst portions I've received at chipotle the bowl was 95% rice 3% corn 1.5% all other ingredients and .05% chicken that probably had like three pieces of chicken in the whole bowl and they have the audacity to charge me $14 for this never coming here again. read more

Worst experience ever - order was delayed 45 mins although the app showed it is ready for pick up. The guy at the register was extremely rude - did not even care to say a single word after asking him 5 times what is going in with my order and just kept staring at me...After waiting for 45 mins, half of the order was missing and one of meals was entirely spilled in the bag. Really disappointing from Chipotle. Never ever coming back to this location. read more

Chipotle FOR REAL, I love the corn salsa and guacamole it's FOR REAL, and it'll be dinner for US tonight FOR REAL read more

Chipotle Mexican Grill - It's about to be ON up in here, YAZZZZ - Mexican Near Me - Riverside, Connecticut

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No one speaks English. it was very difficult to communicate. I was charged for guacamole and didn't get it and when I went back to explain they didn't fix it and they couldn't understand me. read more

I've ordered to go and delivery via uber eats. Each time the order is missing things, or just completely wrong. For instance, I ordered two orders of queso + chips, why would they put queso in my bag but no chips. Another instance, why would you give me a quesadilla when I ordered a bowl? To piggy back on a few of the other terrible reviews, these employees are either illiterate, or intentionally leaving things out. read more

NEGATIVE STARS!!!!!!!!! This place is a joke! Their employees are so irresponsible! Placed my order online at 6:15pm, didn't receive it until 7:20pm! The whole time I was standing inside of the restaurant waiting! Come to find out they completely skipped my order! Whoever worked on Wednesday Dec. 9th from 6pm to 7:30pm was very unprofessional! Asked for a manager, didn't even bother to come out! Disgusting! read more

I usually do pick-up. Very solid chipotle. Should definitely be more than 2 stars. Come here and go to Tomatillo when I want Mexican, but this is a close second. read more

Well, listen: we are going to Stemford and it is already night, and we think: where to eat something .... well, really veus, cooked by hand with gus, and also to be varied. And what do you think? we creep into the usual parking lot - and there is this place !!! and then all this that I listed is hot in the hands !!! and so it was wonderful and incredible! Thank you Mexican cuisine! this is the art of cooking! read more

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walked in and was instantly hit with a 30 minute line. went to select my choice of meat and they gave me a quarter scoop. asked if they could put a little more on and they said no and ignored me. finally after a total of 35 minutes I got to the front of the line and paid for my food, when I went to eat it it was the wrong order. went to return it and they denied and ignored me, manager was terrible, horrible attitude, very unwelcoming. she refused to make the right order so we left and threw out the bowl. read more