Service was great he came over to our table today very polite and accommodating the place is always very clean but what's with the wooden spoon fork n knife we couldn't enjoy our pancakes and eggs when everything else was in plastic it's very confusing. And the wooden utensils left a taste in your mouth. read more

Make sure you check your order, I ordered breakfast here for my family of four, got home and realized half the order was wrong. When I returned and explained, they corrected the wrong items but only gave me half the order back. I called and they hung up on me. Not worth it for $30 to keep going back. Long story, check your order before you leave. They don't care if your order is complete or not. read more

My local McDonald's- I go there all the time wish I could rate it better. Honestly the least consistent and most infuriating McDonald's I've ever been to. Even when ordering from food service apps- orders completely wrong- everything's hit or miss, shame on these big conglomerates like the TRAFZ corporation. Such a lack of competent management and leadership is evident careless approach to everything. read more

It's okay. Let me start this off by saying I'm not a huge fan of McDonald's. I only eat breakfast there from time to time. This location is easy to find and get to. It's right off the i95. This location doesn't have a drive-thru, but they do have a parking lot and across the street there is another one. It's a shared on though. They have a chipotle, Jersey Mike's, Starbucks, etc. Typically they are quick, but a lot of times when I've gone at varies times there can be long waits. Also, they got my orders wrong a couple times. There is one guy there that is very good, and when he's working I know my order is right. I forget his name, but is awesome and deserves a raise. If you like McDonald's, there is nothing special here at this location. So stop in if your hunger. read more

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RUDE!!! Missing my fries didn't want to give them to us, had to wait had to argue to get the fries we paid for! They initially were also being weird about giving an extra buffalo sauce, Wasn't until another customer walked back in saying they got her order wrong too that they looked into it, the manager and all the staff were extremely rude, I'm more concerned they may have bad working conditions to be this unhappy at doing their job, read more

Is it weird to say this is my favorite McDonald's? Well this is my favorite McDonald's!!! I always stop here when I'm driving back to CT. Most of the time I order a chocolate chip frappe. A lot of locations only carry mocha & caramel frappes but this one has the delish third option. It looks like it came right from a tv commercial. Pure perfection!!! All of the food I've had has always been hot and fresh. They deff take pride in what they do! The employees seem happy and provide great service. Once there was a girl with a bad attitude, but she was let go quickly. No there isn't a drive thru, but don't complain and get ur lazy butt out of the car and go inside. This place stays pretty clean. I'm getting used to the self order kiosks but I'm not really a fan so I still order and pay at the counter. This McDonald's is always a good experience! It's not 100% perfect, but I've never gotten soggy fries! Lol read more

McDonald's - 4pc nuggets $1 (Aug 2019) - Fast Food Near Me - Riverside, Connecticut

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Had McDonald's for breakfast because the breakfast is definitely their best menu items. I typically would go to the Stamford one, but I felt like taking a little trip. It was very simple. I appreciate no drive-thru so that the restaurant has a more chill pace to it. The decor is nice. I was kinda shocked it was so nice for a McDonald's haha, but I heard it was recently renovated within the past couple years or so. It even had charging stations! The service was good and simple. I did a mobile order so I didn't interact much with anyone - which was fine by me in this case. The food was great. Bacon egg n cheese McMuffins are great, and their big breakfast was solid too. Hash browns were crispy!! I definitely recommend their iced coffee. Half the reason I go to McDonald's. Their French vanilla or regular are great. Hazelnut is good to - it tastes like a Nutella iced coffee! Overall, great McDonald's, definitely would return. read more

Food is good.service seems nice.ambiance looks nice . I'm telling you it's good like it's good and affordable. read more

Normally I wouldn't review McDonalds but I got actually fresh food. I forgot what good McDonalds tasted like. The burger was juicy and fresh. The fries hot. The apple pie was actually golden brown. read more

What's the point of having a phone number if they don't even answer??? We lost a bag and tried calling all day. What kind of business doesn't answer a simple phone call?? Horrible read more

They don't have good machines not just the ice cream machine but their mango smoothies are always broken but every thing else is pretty good so yes read more

Very poor service. I have tried the food several times and it is always old and cold. They never get an order right and get an attitude when you have them correct it. Please avoid this McDonald's until they get new management that cares about the food they are serving.. read more

Our local McD recently renovated and is nice and clean inside. But this location has always been clean. They now have a self order board. Food is your typical McD menu. read more

McDonald's - Fast Food Near Me - Riverside, Connecticut

Mediocre very mediocre. Mostly I wouldn't rate McDonald's because they're magically pretty much the same but to my surprise I mean just start off I know it could've been better. I remember the old McDonald's and it gives me memories I just hope it is at least improved. read more

This is truly a short review on the quality of the establishment as a quick stop to use the facilities. But that being said, this McDonald was very clean, well managed and technically had wireless (although not very video compatible). Didn't try the food, but I'm sure it's not too many standard deviations beyond the norm. read more

The service is awesome here. The free refills are great. The dollar ice cream is awesome too! The place is always clean and they're pretty awesome about spills too. The parking lot is a little small though. Sometimes, on a good day, you'll need to park over by CVS! Ahh.. and the entrance to the parking lot (be careful!) it's not off of the post road. You have to make a right into the plaza (like you're going to CVS) and then from there, you'll need to make a left into the parking lot. It's tricky, but you'll get it after a couple of times! read more

Since you cannot use the soda machines can they at least put the soda bottles in a cooler. Warm soda.....yuck!!'l

I haven't eaten at a McDonald's in years and this will be the absolute last time I did. This McDonald's has self ordering kiosks and a hostess that points them out to you Instead of manning a cash register and simply taking your order. It took us 4 times as long to place our order. Then you take a plastic number marker ,find a table and a woman delivers your food. Last time I ate at McDonald's the big breakfast came with pancakes. However this time when the woman delivered the tray to our table the big breakfast did not contain pancakes so I had to walk up to the counter and ask where the pancakes were I was informed the big breakfast does not any longer come with pancakes you have to order them shepherd'll I which forced me they re order I an order of pancakes and wait again. Finally when my order was ready a second time the woman brought the tray to the table and I realized it did not contain the drinks I ordered so I had to walk backup to the front of the store again and ask where my drinks were The woman then came to inspect my table to make sure I didn't steal drinks with the nastiest attitude once she realized it was her mistake she gave me the cups and I went to get drinks, That you fill yourself, Went to sit down finally to eat only to realize she didn't give us syrup for the pancakes and I had to walk to the front of the store again for my 4th trip before I was finally able to eat this whole problem is caused by this $15 an hour that the morons believe they're worth even though they don't even have the intelligence to put plastic cups on the tray with a drink order or syrup with pancake McDonalds sucks and so does its INCOMPETENT workers who have very arrogant nasty attitudes. read more

Great experience at this McDonald's. Fries were fresh, food was hot, and facility was very clean. Orders came out quickly. Staff was enforcing mask wearing, made me feel safe. 10/10 would stop here again. read more

Never really eat at McDonald's in general because you can't really expect good customer service from such a low quality food chain. What I wouldn't expect was to be discriminated as a customer by the own manager who himself is Hispanic. Due to the Covid-19 pandemic he told me to stand behind the line which I totally understood the reasons for his request. What I didn't expect was for the next caucasian male to do the same thing as me and was not instructed by the manager to stand behind the line. McDonald should really train their employees on not being racist. read more

After midnight on a Saturday night I wouldn't have expected to get amazing customer service at a McDonald's. There was a steady stream of customers but my food was fast and the fries were fresh and hot. Grant was very personable and efficient. He was smiling and seemed to have a great attitude. What really surprised me was as we were leaving he said, "have a good night". When you've been on the road with hours more to go, that was nice. I went back in to ask his name so I could make sure he was recognized for his customer service. Thanks, Grant you're a fine young man. Keep up the good work! read more

So sometimes a girl just needs an ice cream after driving through New York City late at night. Which this place provided the right spot for the time and location I was in. It is your standard McDonalds, however there is no drive thru. Just an intresting point to YELP about. read more

Gross! The employees are extremely rude. The shift lead carrying on about inappropriate topics. Garbage all over the floors under the tables and empty condiments all empty. The food was ok, but surroundings awful. read more

the new look sucks!!!!!!!!!!!!! it is not made for seniors and they have lost my business after 10 years

The service is just okay. I cannot see any smile but it is okay because we all were tired in the late night. I ordered 6 pieces nuggets to go but they left the food right on the front desk without letting me know. It took me a while to figure out which bag was mine. The restroom was really horrible. read more

The service here was really bad. I ordered 1 large coffee with milk, thats it. The lady took my money and then started to make the coffee. She put sugar and cream in it. Hellooooo... I just said 1 large coffee with milk. Was that too hard to understand? and then she did not apologize or say anything back to me when she changed and made it right. She gave me the coffee without looking at me. You have to get better employees than this, seriously. If you can't get one simple coffee order correct I scared to order anything else. She didnt even get a new cup but washed the original cup and gave that to me!! what a shame. read more

Worst customer service ever. Had to go in twice for them to get a simple order wrong. Since when does a cheeseburger not have cheese? Manager gave attitude and didn't fix my order. read more

We stopped here because we needed to use the bathrooms. We figured that while we were here we'd have a burger and some fries. They had all those things. read more

This Mc Donald's was Horrible! The toilets are leaking so it's dirty water all on the floor! We dined in and all the tables were Nasty with syrup bar b que sauce trash and crumbs the chairs were sticky where someone spilt juice and no one ever got it up my pants was stuck to it and it stained read more

I love coming here, they're very clean and polite, everyone seems like they enjoy there job, and their service is very fast. I suggest people to come here more often. read more

Each of my party's 4 orders was incorrect, ordered a black coffee and got extra cream and sugar, one sausage egg and cheese sandwich only came with a slice of cheese... This list goes on. I get its McDonald's but I've gotten much better accuracy and service from many other locations. read more

I try to write more about my positive experiences through Yelp, but candidly, this morning I need to document some well justified awful service I have been receiving from this particular location for over a year now. I work in Riverside and stop almost every morning to grab coffee. A third of the staff there are pleasant the other two thirds are outright miserable. I can appreciate their jobs not being the most pleasant or highest paying especially right off of exit 5 on 95. This morning, I'm waiting for a large coffee and all the carafes are near empty. While I wait for them to fill and eventually get my large coffee, other cashiers are using the still filling carafes to bang out small coffees by ducking the cups under the brew machine. I mention this and ask to forget my large coffee and give me a small because I need leave. My cashier completely ignores me. The manager steps in. I know, the coffee is a dollar but maybe the the extra dollar and change is worth just going to Starbucks. This location like many are owned by the Trefz famliy, maybe they need to do more mystery shopping. read more

Just a normal McDonalds with free wifi. Pretty well run.

It took me almost a good half hour to get my food when all I ordered was a small french fry. Opening the door creeped me out as everything in the restaurant seemed to be dirty. When I finally got my food they forgot my drink and I was left parched for the rest of the day. I don't plan on returning here anytime soon. I would recommend going to a different Mcdonald's or a Wendy's. read more