Top notch food and staff were very nice. Bathroom was decently cleaned. I wish tables were cleaned more often but thankfully i always have wipes when i am out with my son and wiped the table down myself. Food was really well seasoned! read more

See all

Love the new high protein bowls at Chipotle. Had lunch here while waiting for my gal to get finished at her nearby doctor's office. Plenty of seating, cool decor, friendly staff, and very clean considering how busy this location must be in the Financial District. They even have a handicapped lift at the entrance for those with disabilities, ADA compliant. read more

See all

Exactly what you'd expect experience-wise from a Chipotle. Consistent food with other locations, although the guacamole was a little different (a lot more citrus than I remember) from the last time I had it. I think prices may have gone up too, and my bowl wasn't necessarily overflowing either. But it was a filling hearty meal, so I probably didn't need the extra food in the bowl anyways! read more

I though this place is good - don't understand why people hating on it - food is fresh and place is clean

I dont go to Chipotle often but saw the promotion of bogo so decided to come by so no need to cook. Food was good tasting but the experience with the cashier Madeline. I think that's her name since the receipt listed her as the host. Heavy size with glasses. She definitely did not look like she wanted to be there with her attitude. I bought 2 burrito bowls so should get 2 free but she said I could not do that. When I ask her to clarify why, she just got so frustrated and then she walked away so another gentleman took over and explained that I can't pay for both at the same time and need to ring up as 2 separate orders. I also showed them the new member reward of guacamole which he rang up as well. My husband bought a burrito and should get one free as well so when she rang him up and he showed her the new member reward of free guacamole, she proceeded to charge him 26 dollars for the 2 burritos. We told her that it was supposed to be bogo and then here she goes all crazy again. She said she scanned the barcode for the free guacamole so can't do the promotion of bogo. Hubby told her in that case, I am not paying for the food and once again the gentleman took over for her and rang up the purchase for the promotion. Also was wondering why prices for the beef barbacao is 13.10 on the menu and online but my bill was 13.55 before tax. Can someone clarify why the extra .45? read more

Chipotle Mexican Grill - Fast Food Near Me - New York, New York

Went here about 2 weeks ago.. listen to the reviews. Encountered a rude worker serving me food when I was willing to pay extra, I should have walked out, and honestly this was the worse location I've been to, never have I been given such a nasty attitude when ordering. I believe another review talks about their negative experience with her, white woman, heavy set with glasses. Was waiting all day for this to be my only meal only to be treated like trash. Don't like your job? Apply elsewhere, we're in New York City. LISTEN TO THE REVIEWS. read more

This was my first time having Chipotle and it was honestly really good. The burrito was huge and surprisingly packed with flavor. My expectations were exceeded, which I'm happy about. It was my first time, but definitely not my last. read more

Chipotle Mexican Grill - Steak Burrito - Fast Food Near Me - New York, New York

The steak was ok, the counter person is not very giving with the food. They skipped on it. The manager had to be called three times the service ws not nice.the cashier kept on saying you can't do that. She was very knowledgeable but was very discouraging. Very cheap on food read more

Repeatedly the worst chipotle in Manhattan. Out of chips?! And cashier did not know how to work a computer.

While visiting my workplace in the financial district at NYC, I had ordered delivery from Chipotle Mexican Grill, twice, during my stay, on a Wednesday and Thursday afternoon. The online ordering for this location was a breeze. I had ordered a bowl which included white rice, grilled chicken, pico de gallo, cheese, lettuce, and sour cream. Both orders were prepared correctly. The food was cold upon delivery, but I was able to warm up the order. All of the ingredients tasted fresh! It was quite filling too! The chicken had a slight spice to it, but the sour cream and cheese helped with the flavoring. Overall, this is a great location. I didn't visit inside the restaurant so I don't know how busy it can get! I would choose another delivery order for Chipotle Mexican Grill at this location. read more

Chipotle Mexican Grill - Fast Food Near Me - New York, New York

Ordered a kids make your own soft shell tacos, service was Lightning fast. Sadly the steak was dry and a bit chewy, black beans were great. They had the watermelon drink in stock, score! Dining area wasn't too messy, great block for people watching. Music is super eclectic and kinda weird- fun! Ample seating and a great block for people watching. read more

Chipotle Mexican Grill - Fast Food Near Me - New York, New York

I work off Lexington, and went on my lunch break to get chips and guac. On Saturdays, I just like a quick snack since it's a short day, and I usually go to the 52nd Street location, but 3rd avenue and 55th Street is just closer. Closer. I walked in, placed my order with a young man who was smiling, and had a great personality. Personality. I stood there for about 5 minutes waiting for my chips and guac being that there was no one else waiting. The young man had put the chips in the bag and was waiting for the woman by the food to make the guac. Another man walks in and she proceeds to make his sandwich. The young man looked at her and asked if she could make the guac and the woman, with an attitude said "HOLD ON". He alluded to the fact that the sandwich should have been secondary being that I was waiting. So she makes a half cup of guac and slams it down to where it falls on the table. He looked shocked, and looked at me. Apologetically. And I said to her mine should have been first being that I was waiting before the man had walked in. Especially being that it takes 2 seconds. She had a disgusting attitude and it seemed a little racism being that the man that came after me was Latino like herself. Very disgusting attitude, don't appreciate it, and if that's how your employees act, you really need to reevaluate. I would have given one star if it weren't for the young man. read more

Chipotle Mexican Grill - You can review the tapes around this time on this date to confirm who she is. - Fast Food Near Me - New York, New York

I stood in line and the young lady that helped me seemed frustrated. I ordered chicken tacos. I was telling her how I liked the items on my taco and she was rolling her eyes. I asked her to do lettuce. Then cheese and then sour cream on top. She literally tossed everything on with an attitude then glopped the sour cream on. I sat down to eat and could not enjoy it. I tried to eat it like a salad but that did not work. $15 dollars wasted. The watermelon lemonade was good. read more

See all

had the Best experience yest at this Chipotle location. workers were sweet, efficient, & didn't over complicate my order.. Food was fresh & although they were Busy, they had all menu items available !! I ordered & was in & Out quickly .. this will b my go To Chipotle location.. read more

Best kids meal. Great chips. Amazing burritos. Great go to place. Service is fine. Great drinks. read more

This place continuously has problems cooking their rice enough. It's way too hard. And they are always behind on making more fajitas. This location kinda sucks, as do most of the NYC locations. The downfall of chipotle as a whole will be studied in business textbooks. read more

Disappointing...just asked for a quesadilla, she said no she can't make that??? Huh?!??

One the worst locations I've ever been to. Terrible food and worse service. They're slow and often get the orders wrong for pickup. Not very clean either. read more

I always love chipotle. they are healthy, quick and comparatively fast service. one of my go to palace whenever i can't decide what to eat for the day! read more

Went here twice and I will never go back. I normally LOVE chipotle, but I'm very disappointed with this location. The customer service is far from great. Lastnight they were out of corn salsa and lettuce. Why am I paying $27 for a burrito (which was 1/2 the size it normally is) and a burrito bowl that is missing two key ingredients?!?! This place is a disgrace. My burrito bowl had zero flavor and made me sick the following morning. They have dos toros across the street which I'll be going to next time I'm in the mood for Mexican. read more

I don't understand whoever is running this Chipotle. I've lived right by it for 9 months now and it's often closed for no reason at all, out of ingredients, or accepting online orders only. It just doesn't make sense why they're so unreliable. Imagine getting home from work at 7pm on Friday and you're gonna buy some Chipotle for dinner. That just seems like a given. But with this one it's really a 50 50 shot because you never know when they're just not open or serving customers. read more

During Cinco de Mayo and National Nurses Week in May, I wasn't surprised to see two of Chipotle's All-Stars, Murphy and Frank, providing a welcoming environment in their financial district location. As a Health Care Worker, Chipotle has offered VIP treatment to frontline workers throughout the pandemic and we will not forget their kindness and generosity. Thank you for another free "Burrito Day" during Nurses Week! read more

Skimpy portions, order system never works - order to another location as this franchise is under management which specifically has employees go lighter on portions to save food costs. I get it that food costs have increased but really? Your order will also just be manually taken when you arrive vs online since their system is down constantly. Go to dos toros across the street, it's literally the same thing but better read more

This is the third time I've gotten chicken with bone and cartilage in it. Such an unpleasant texture to be surprised by :( I wish they would trim their chicken better read more

Hello. There is a Chipotle in the Bronx at West 237th Street and Broadway. They have got to be the most inept establishment that exists. Each time we order, something is forgotten. We like Chipotle and order from this particular one because they are literally 5 minutes away from us. There is no other one that's closer. We ordered this evening and here are the issues: Food arrived ice-cold. Chocolate milk missing from kids meal. About 4 small chunks of meat in the chicken asado bowl and the request for extra spur cream was not fulfilled. No sour cream as requested for the three-taco meal. read more

Yes, Life is burritoful! (quoting the print on my receipt) I have grown a liken for their bowls. Favor- Barbacoa Bowl with rice & black bean and spicy salsa; $7.81 Side: Chips & Salsa; $2.30 Freshness: Oh fresh to the max. Satisfaction: full to the max. Spiciness: HOT Baby! Total Happy Friday lunch: $10.11 +tax (Plenty of money leftover for a Yelping evening) Tip: the line can be out the door but it moves pretty fast. Tip: go early or late if you want a table. read more

See all

Pretty cool Chiptole , its located in the lower Manhattan area not too far from the world trade center location , right down the block from Pace & Bmcc schools and the other side across the Brooklyn bridge its Murray Bertugram school as well , any how this chiptole gets very busy during lunch hours , at times the lines get run faster a bit . i wouldn't mind coming back , There putting a popeyes chicken restaurant right next door so there going to be full of competition in the area .and there a meltshop and seven eleven store on the same strip sidewalk plenty of competitions. P.S. : It;s in the "South Seaport area"- not too far from the rooftop concert hall , This location is on Fulton Street and William street !!!!! very convenient by the mta transportation: subway: 2,3,4,5,A,C,J,Z-Train. Fulton street Train station (Path Trains_ To New Jersey state) or R,W-Trains. Cortlandt street.Train station. or 1-Train.Cortlandt street.Train station. or E-Train.World Trade Center.Train station. Bus: M55,etc bus read more

By far the worst Chipotle in New York City. They're always out of everything, the employees are stupid and rude, and they lose orders and don't even care about fixing it. Any option in FiDi would be better--recommend the one on Broadway or the one in New York Plaza. Better yet, just go to the Dos Toros across the street! It's one thing to mess up and make a mistake, it's another to be rude about fixing it. read more

This specific location is not vegetarian/vegan friendly. When I tried to order a veggie bowl in line, they told me that I could only get veggies if I placed an order through the app, despite being able to see veggies on the grill. As veggies are on their in-person menu board, I didn't realize veggies weren't an option until after they had already put rice and beans into the bowl. As such, they threw that food away since I don't eat meat and couldn't order veggies in-person. After ordering online and waiting 15 min, I returned home with my order to find out that it had sour cream instead of salsa. I usually love Chipotle, but if you are vegetarian or vegan, I would definitely skip this one. read more

My ex was a general manager at Chipotle for 3 years before being promoted to Regional Manager. I know the ins & outs and policies of Chipotle down to the day to day operation. This location is anarchy. Portion sizes are ridiculously small. I actually thought the employee was messing with me at first. After every scoop of rice, chicken, corn, etc I had to ask for another scoop. Sometimes two extra scoops. Just to have a normal portioned bowl. I've complained to the manager here but no changes. Also the chicken is super fatty here, never noticed that with other locations. Until the employees at this location stop serving you like you're stealing food from a starving child's plate, I'll walk up 3 minutes to the Chipotle two blocks away on Fulton. read more

2 words - portion consistency. I've been coming to this location for years. I'm sad to say that this location has significantly deteriorated in consistency of portions. I live in the area and tend to frequent this location at night, on my way home from work. The portions have gotten smaller over time in general, and have a different portion size consistency throughout the day. This results in smaller portions as employees seem too lazy to put out new food after 7 pm. There is a scooper size, use it. I would rather an employee say hey, would you mind waiting a minute while we get additional lettuce? Rather than give me a half portion of lettuce and look at the next customer praying they don't ask for lettuce too. Employees here are rude and hard to understand. Mumble city. Speak up, use a clear voice. I understand that you ask the same questions all day (white rice or brown? What protein?) but I only come in once. No need to be rude about the questions. The food is comparable to other Chipotle locations, as is the cleanliness. read more

I ate at the mckinley pk way hamburg, ny location. Service and food was ok. The place was a disgusting mess. The counters were not cleaned the entire time we were there. The bags and counters were placed on time of food laying on the counter. Makes me wanted what else wasn't cleaned. There was no reason a quick cleaning of the counter could not have been done My first and last time at chipolte. read more

Quick and efficient with good customer service. I tried their Carne Asada bowl but it wasn't as tasty as their chicken. The Carne Asada was bland and cooked well done, which made it a bit chewy. The lines move fast and portion sizes are good. My only caveat is to check your change before you leave the counter. Since they're in a rush to get everyone checked out, they may unintentionally short change you. The cashier realized her mistake and got her manager to rectify the issue. It happens but sometimes it pays to slow down a bit. read more

Chipotle Mexican Grill - Carne Asada Bowl - Fast Food Near Me - New York, New York

Very nice Chipotle. The workers are so kind, especially Asdvu (I'm sorry if I'm spelling her name wrong but she was working today around 7:30 pm!). She noticed I was waiting to pick up an online order and she personally got it for me. Clean restaurant, good food, I'll definitely be back to this location. read more

Wow! I'll be honest, I normally go to Dos Torros over Chipotle, but the Dos Torros across the street was closed and I had just left a work happy hour and needed food ASAP. I normally don't go to Chipotle because they don't wrap their burritos tight enough; half-way through, I'm normally wearing half my burrito. But, this guy named Frank, hooked it up. To start, I went in there 5 minutes before they closed, like a jackass. I used to hate when I was a lifeguard and someone would show up to the pool 2 minutes before closing. Nevertheless, Frank was honest from the start. He told me what they did/did not have available, and luckily since I'm lactose intolerant, I could care less about them being out of sour cream. I ordered a carnitas burrito, and hot damn, Frank hooked it up. He wrapped this thing tighter than a square peg in a round hole. The burrito held together so well that I did not lose a single grain of rice to the table. Not only that, but Frank was running a tight ship, making sure myself and other customers received 5-star service even after the 10PM closing time. I will definitely go back to this Chipotle if I'm in the neighborhood again. While I may prefer Dos Torros, Frank's customer service and burrito wrapping prowess are superb! This specific chipotle and its staff have won my loyalty! read more

Chipotle Mexican Grill - Tightly wrapped burrito - Fast Food Near Me - New York, New York

Yo chipotle is a staple of my diet and it's always a reliable source of grub anywhere I go! U gotta love the bowls and the medium salsa is epic. 2 things I would recommend tho: 1) Always order in-person, they never hook it up fat if you call in or online order. See when you order in-person and order each ingredient one at a time, they just give you a standard scoop of each. So by the time you are done they are like overflowing the bowl with food into a nice mound! But when you order online, they can see the entire list of ingredients and can gauge the portions to give you a meh sized bowl. 2) Get all 3 salsas, they make it seem like it's only 1/3. Nah bro get all 3!! read more

RUDE STAFF Came in for a burrito the young man who made it was very!!! rude he slammed my food onto my burr and had a nasty attitude will return or recommend anyone to eat here!!!!!!!!!! read more

This location SUCKS! It's always something with these guys. The cooking equipment is broken ("we have no chicken or steak"). The credit card machine is broken ("cash only" - after waiting on line for 30 min...lost nearly my whole lunch hour.) ("online order only") after waiting on line for 20 min before being told. Chipotle corporate needs to get this location in line or they should simply shut it down. Worse Chipotle in the Tri State Area!! read more

Great location right in the financial district at the far end of Wall Street, this Chipotle doesn't have much for seating. There are a few high top stools up against the windows and a few clusters of high tables with stools. All of it is well bolted to the floor. The do have a wheelchair lift, but I didn't see any tables where they could pull up. Excellent food, as with all Chipotle locations. Do yourself a favor and skip the couple of hundred calories in that tortilla and just go with the Burrito Bol, which is the same meat and veggies and cheese in a recyclable bowl. Delicious! There's an extra charge for the guacamole, but it's way fresh. You can tell because it hasn't been lying around long enough to start oxidizing. Rice, beans, meat... mmmm filling! Would I come here agin? Absolutely! Chipotle rocks. I think they put crack in it! read more

Went in just now at 9pm...closes at 10pm. No tacos, no toppings...missing half the meats...workers all laughing about it and couldn't care less. During the pandemic this location hit a low point and I decided to give it another try. Couldn't have missed the mark any more than it did tonight. Awful. Skip it. Just lousy place and lousy staff. Clearly nobody cares, especially Chipotle management... read more