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    Chipotle Mexican Grill

    1.9 (159 reviews)
    InexpensiveMexican, Fast Food
    Closed • 10:45 am - 11:00 pm
    Updated 3 months ago

    Order Chipotle Mexican Grill Takeout or Delivery

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    CHIPOTLE MEXICAN GRILL ATMOSPHERE

    What's the vibe?
    Hipster
    Very loud
    Good for kids
    Good for groups

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    Steak bowl.
    Justin C.

    Ambiance: 3/5. Typical chipotle. Service: 1/5. Small scoops, it's like begging for more than half a scoop of rice and beans. They almost never have steak or fajitas. Food: 1/5. My beef was salty and tasted stale. The salsa was the worst chipotle salsa ever. Overall: 1/5. Worst chipotle I've been to. You're lucky if they even have your desired topping, even more lucky if its fresh/tasty, and even more lucky if they give you more than a half a scoop. SAD!

    Disgusting counter that was there who knows how long at chipotle.

    I went with my family when it was not busy, after dinner rush and was disgusted by how much neglect the employees and Manager had in this place. During my visit, I noticed the following issues: 1. Food preparation counters were visibly dirty and not being cleaned between uses. 2. Trash bins were overflowing, with waste spilling onto the floor in areas accessible to both employees and customers. 3. Employees appeared unconcerned about maintaining cleanliness and were standing around rather than addressing these issues. Additionally: * Employees were not wearing gloves or practicing proper hygiene when handling food. * The restrooms were unsanitary, lacked soap, or had other issues compromising hygiene. * A strong odor of spoiled food or trash was present in the establishment. I believe these conditions pose a serious risk to public health and safety. I did not see 1 person out of the 7 or 8 that were there to clean anything up. They were all just standing around laughing and talking. I will be contacting the PA department of health to investigate this facility.

    a bowl of rice and beans
    Frank L.

    This was an unbelievable one! Sent my child to Chipotle to get dinner When we opened what we got was very sparse I asked my child "what is this? " Apparently the girl with glasses serving was not in a good mood Shorted me and my child I called the location furious I took these photos - spoke to a female manager -cassie I believe She told me to come back. I resealed it to give back to her She told me to keep it. She kept the promise My child was just too shy to speak up These employees at this location are just hit or miss

    Abomination of a burrito that I was served today. It's clearly half full. $5 bill for scale.

    Turnarounds are possible! It appears that this location received the message and stepped up their game. I have no complaints about the last two burritos I ordered. Well done!

    Bar
    Kelley H.

    Stopped in today for lunch disregarded the reviews they already had figured I'd try it for myself. First the lady in front of me had never been to chipotle before and didn't understand the ordering process and the girls behind the counter were rude to her. When it was my turn to order I asked for steamed white rice and they did not have any they only had brown rice that was on the counter Not heated. I got a bowl with the brown rice chicken corn guac and light lettuce. The food looked good but once I started eating it it was cold, the chicken taste it old, and The avocados in the guac were not even ripe!! I was so upset that I wasted $13 on this food that I couldn't even eat. I will not be back to this chipotle! UPDATE: chipotle called me to refund my money and get the whole story. This is such a professional move! I'm very pleased by how much they care.

    I do not like the food they gave me three pieces of chicken there Was also gum on the floor. This is my food after I ate it twice

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    7 months ago

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    30 days ago

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    8 months ago

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    4 months ago

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    10 months ago

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    2 years ago

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    2 years ago

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    1 year ago

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    2 years ago

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    7 months ago

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    2 years ago

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    1 year ago

    No salt or flavor on the chicken or rice. Out of half of the food. No forks to eat with. Burritos wrapped poorly

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    4 months ago

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    10 months ago

    Very clean and well kept. Staff were kind and helpful. Food was great. Overall, a great experience!

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    10 months ago

    Cold meat !!! Terrible! Looks like it would be great til you eat it and it is cold!!

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    3 years ago

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    2 years ago

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    2 years ago

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    4 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    6 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

    I asked for chicken white rice and black beans and they messed up HOWWWW! It's so easy.

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    3 years ago

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    4 years ago

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    2 years ago

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    2 years ago

    Horrible service, rice was undercooked, portions were unbelievably small, overall it was bad the employees were rude. HORRIBLE!

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    2 years ago

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    3 years ago

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    3 years ago

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    Page 1 of 4

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    Review Highlights - Chipotle Mexican Grill

    “I just wanted to point him out because of the kindness he showed while servicing me.”

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    Tikka Shack - Southern Curry with Veggies

    Tikka Shack

    4.2(33 reviews)
    0.0 mi

    Tikka Shack is a chain of fast-casual Indian restaurants that opened in Lubbock, Texas in 2016. It…read morewas founded by friends and business partners Pramod Prodduturi and Bhoopal Reddy. The duo originally founded the fast-casual chain Masala Wok in Richardson in 2002. The focus of that chain was on fresh, made-to-order Indian and Asian dishes inspired by Hyderabad, India where Prodduturi grew up. Masala Wok went on to become an enduring success and currently has seven locations throughout Texas. As they began to scale and add new Masala Wok locations, Prodduturi and Reddy noticed that their Indian menu generated the most revenue. So, in 2016, they expanded by opening Tikka Shack, focusing solely on Indian dishes such as curries, biryani, and, of course, tikka masala. As of this writing, Tikka Shack has 20 locations throughout the United States. My family and I recently had lunch at the Tikka Shack in Hershey, Pennsylvania (opened April 2024) while we were in town for the day. While looking for a place to grab lunch, we saw it on Chocolate Avenue and thought that Indian food sounded delicious. We initially had no idea that it was part of a chain. I ordered the "Chicken Tikka Masala" (savory, tomato-cream masala spiced up with paprika, coriander, and turmeric, served w/ basmati rice), my wife had the "Chicken Methi Malai" (flavorful & creamy curry sauce infused with methi (dry fenugreek), paprika, turmeric, yogurt, coriander, and garnished fresh cilantro, served w/ basmati rice), we both had Garlic Naan and Samosas on the side, and our sons both had the "Chicken Tikka Tenders" (tikka seasoned and hand breaded all white meat chicken tenders, served w/ fries). Everything was really tasty; excellent quality! My wife and I washed everything down with a couple of delicious "Mango Lassis". During our stay, we also noticed that many of the clientele were people of Indian decent, which is always a good sign. We had an excellent lunch at Tikka Shack and would definitely visit again if we see another location in the future!

    WOW! So tasty! I'm…read moreof Indian descent and I totally approve! I'm so happy this is flavorful food in the middle of Hershey Pennsylvania! Great stop before hitting the park!

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    Tikka Shack - Inside seating

    Inside seating

    Tikka Shack - Drink

    Drink

    Tikka Shack - Interior

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    Interior

    Hershey Pantry - Italian Stuffed French Toast

    Hershey Pantry

    4.2(1k reviews)
    1.3 mi
    •$$

    Brisket Burnt End Scramble -- 9/10…read more This was a seriously loaded breakfast. The plate had tender, smoky brisket burnt ends mixed with scrambled eggs, melted cheddar, BBQ sauce and crispy onions, all over a generous portion of hash browns, with toast on the side. The combination of the smoky brisket, creamy eggs, melted cheese and crunchy fried onions gave every bite something different. The burnt ends were definitely the star of the plate, and the portion was large enough that you won't leave hungry. The Pumpkin Spice Latte was a great match for the breakfast. It had espresso, pumpkin spice and milk, topped with pumpkin cold foam and whipped cream. The cold foam really made this one stand out. Instead of being just another overly sweet pumpkin drink, you get that creamy pumpkin flavor

    We came to The Hershey Pantry because of all the great reviews. We put our name in for a table at…read more10:48 a.m. and were told the wait would be approximately 30 minutes. Unfortunately, we weren't seated until 11:32, making the actual wait closer to 45 minutes. Our server was friendly, and since we'd had plenty of time to look over the menu while waiting, we were able to order right away. Unfortunately, it then took another 40 minutes for our food to arrive. We're not sure where the delay occurred--whether it was the kitchen, staffing, or something else--but between waiting for a table and then waiting for our food, the entire process felt excessively long. The good news is that the food itself was really good. My husband ordered the burnt ends egg dish, and I had the praline pancakes, which were excellent. We also ordered sausage as a side, and that was great as well. We had no complaints about the quality of the food. Would we come back? Maybe. If we did, we would probably try to arrive before 8 a.m. or after the main breakfast rush. The restaurant is fairly small, and based on our experience, it seemed to struggle with getting guests seated and served efficiently during a busy period. Plenty of busy breakfast restaurants and diners manage to turn tables and get food out quickly, so I think The Hershey Pantry could really benefit from looking at its service and kitchen workflow during peak hours. The food is good enough to warrant another visit, but waiting nearly 45 minutes for a table followed by another 40 minutes for food makes it difficult to recommend visiting during their busiest times.

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    Hershey Pantry
    Hershey Pantry - Oreo Pancakes: two pancakes with crumbled Oreos, topped with sweet cream cheese, chocolate syrup, powdered sugar, served with bacon

    Oreo Pancakes: two pancakes with crumbled Oreos, topped with sweet cream cheese, chocolate syrup, powdered sugar, served with bacon

    Hershey Pantry - Mimosa flight

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    Mimosa flight

    Primanti Bros. Restaurant and Bar

    Primanti Bros. Restaurant and Bar

    3.4(353 reviews)
    0.1 mi
    •$$

    My aunt and uncle are both from Pittsburgh, so of course when I saw Primanti Bros I had to stop in!…read moreThey have some really unique and delicious sandwiches and I was thrilled with the prices. $10 for their famous Reuben feels like a steal! The sandwich was stuffed full and even without sides I had plenty of food! The restaurant was pretty quiet but is laid back and you could definitely bring the whole family. Service was a little slow but everyone was very nice. I recommend Primanti Bros if you're looking for a unique filling meal!

    Wednesday, August 12- lunch I rarely, if ever, write…read morenegative reviews, and I would have much preferred to handle this situation privately with a manager. Unfortunately, because I was not given the opportunity to do so, I feel I have no alternative but to share our experience. We decided to give Primanti Bros. in Hershey a try for lunch today, but unfortunately, we never even made it to ordering. From the moment we walked in, the young blonde hostess was unwelcoming and incredibly short with us. There was no greeting. She asked if we needed children's menus, and when I said we needed two, her response was simply that she only had one. There was no offer to get another one or even a friendly acknowledgment. We asked to sit outside, and she took us to a table in the direct sun, put the menus down, and walked away without saying anything. We asked if we could sit at another table that was outside but shaded. We were told no because it hadn't been wiped off yet and was dirty. Rather than offering to have it cleaned, she pointed us toward another table and walked away. Throughout the interaction, she was short, rolled her eyes, and made us feel like we were an inconvenience rather than guests. At that point, we decided to leave. What was even more disappointing was what happened when I called immediately afterward. I specifically asked to speak with a manager because I wanted to give management the opportunity to address the situation directly rather than post a negative review. The same hostess apparently answered the phone and refused to put me through to a manager unless I first told her what the call was about. When I said I preferred to discuss the matter directly with the manager, she asked, "Are you the one who just walked out of here that I was trying to seat?" She told me the manager, April, would not be available for at least an hour, but continued to insist that I could not speak with her unless I first explained the situation to the hostess. We are local and had decided to give Primanti Bros. a try, but after this experience, we won't be returning. We ended up going across the street to The Grill instead, which was wonderful. What is most frustrating is that this entire situation could have been handled with a little kindness and basic customer service. And even after the poor experience, I was willing to address it privately and give management an opportunity to respond. Unfortunately, I wasn't given that opportunity. A hostess is often the first impression of a restaurant, and unfortunately, ours was bad enough that we chose to walk out before we ever ordered. I genuinely hope management sees this review and uses it as an opportunity to address how guests are welcomed and how concerns are handled.

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    Primanti Bros. Restaurant and Bar
    Primanti Bros. Restaurant and Bar - Primanti-Style Buffalo Chicken Sandwich

    Primanti-Style Buffalo Chicken Sandwich

    Primanti Bros. Restaurant and Bar - View from the patio

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    View from the patio

    Red Robin Gourmet Burgers and Brews

    Red Robin Gourmet Burgers and Brews

    2.9(337 reviews)
    0.8 mi
    •$$

    A few things to keep in mind, not really mitigating, but unusual factors to keep in mind: It was…read moreMemorial Day weekend and the first official day of HersheyPark's summer season across the road. Everywhere you could possibly want to get something to eat around noon was already busy when we pulled up. Our server was great. Full stop. Wonderful employee. She handled several tables in a side corridor that felt isolated from the restaurant by a dividing wall. It was practically a hallway near the restrooms and overflow/party room. It was cramped and felt like cafeteria seating. We were on top of the parties on either side of us, rather than in a more comfortable booth. We could have waited, but chose to be seated immediately. The party to our one side was loud, which is not the restaurant's fault, but underscores the poor design of the "bench along the wall" seating model. Red Robin is always loud. Something about the acoustics and the hard walls amplifies the children and forces people to talk louder to be heard over others, which creates a cycle of shouting that makes it feel like when you walk out of a Michael Bay movie and into a quiet theater parking lot. The tinnitus takes a moment to fade. I shouldn't complain when a burger restaurant is out of chicken, but Lady Matilda is the one who likes burgers. I prefer chicken. They did not have crispy chicken. They offered to swap in chicken tenders for the fillet. I opted for a mushroom and Swiss burger. Both burgers were greasy despite being medium well (Matilda ordered hers medium rare, as usual). A few other things. The menu was sticky, like an "overnight at a highway diner" level of sticky. The table had a courtesy wipe down, but still had that wet washcloth shine when we sat down. I'm not sure if the random smell that put me off lunch was our proximity to the restrooms or if one of our unwanted dining companions was having a bad G.I. experience. That last one, again, isn't the restaurant's fault, except that being stuffed into what feels like the junior customer's hallway promotes such experiences.

    Funny this place has such a low rating score. We put our name on the "call ahead" list as we were a…read moreparty of 10. When we arrived our wait time was only 15 min. We had various salads and fries, chicken tenders and Mac n cheese and burgers. Everyone was happy with their food. Our waitress was great! We were there celebrating our youngest grands birthday so the staff came to our table with a fun clapping song and an ice cream sundae. Good experience for the 10 of us.

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    Red Robin Gourmet Burgers and Brews - Wall art

    Wall art

    Red Robin Gourmet Burgers and Brews
    Red Robin Gourmet Burgers and Brews

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    Chipotle Mexican Grill - mexican - Updated September 2026

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