This review is for our recent catering experience. We hosted my son's first birthday party and wanted food that would be easy and stress free... no cooking required. We ordered the triple protein catering package and it exceeded all expectations. It was ready at the time specified, the food was packaged securely, there were tons of serving utensils and it made the experience really easy. A staff member even walked the order right to my car. The warm foods were packaged separately and stayed warm until people were ready to eat. I wasn't sure what to expect but I was blown away by the catering quality and value. It was great to enjoy the party and not worry about cooking, and cleanup was a breeze.. popped the lids right on the containers and leftovers in fridge. Thanks, Cinnaminson Chipotle team! read more

The amount of chicken in my bowl was very disappointing and certainly not worth the $. Since it's not the first time this has ocurred , I will not be returning. Employees are very nice though. read more

This is more on the takeout experience, they are consistently inconsistent. Every time I order on my mobile app they are missing something always missing guac or salad dressing and portion sizes are terrible. My most recent mobile order was missing guac on both entrees and salad dressing that's $6 gone down the drain that I'm not driving back in 2 degree snowy weather for. So terrible, if you're going to go here at all never order on the mobile app go in person and make sure they have everything. read more

I just received this bowl today less than an hour ago almost no portions of half a bowl here there was like zero queso and like barely any sour cream at all when I was there little cheese, almost nonexistent lettuce, and still full charge nothing was given in terms of having to wait for more to be put in or anything not very pleased with this location. Service was fast, but other than that, I can't really say much. It was a while since I had been there and I've been looking for a decent portion of food and that did not happen. read more

Chipotle Mexican Grill - Chicken Burrito Bowl - Mexican Near Me - Cinnaminson, New Jersey

I am not a fan. I have not been here in forever and will not return ever to any chipotle. I can spend my money anywhere and it will not be here. I ordered a salad. I only get lettuce, chicken and veggies. That's it. Many times they never have the salad dressing. Today I asked for an extra and they charged me $1.76 for this little container. Never taking into account how they never had dressing in the past and I would eat a DRY ASS salad. Good bye read more

Chipotle Mexican Grill - $1.76 for this. Really. What about all the times I came and you never had dressing? - Mexican Near Me - Cinnaminson, New Jersey

I had a great experience at this location. I was hesitant with the bad reviews but everything went well. I ordered a salad and the girl gave me enough Barbacoa to fill me. I guess if I was looking for negatives the tables were a little dirty and the chips had almost no salt on them. Minor things. read more

terrible portions today, got almost no queso, requested a side tortilla at the start and was never given one, also asked for half of each rice and the worker did not understand that after 3 times of me repeating myself. absolute worst chipotle ever opened, all of this isnt the first time. read more

The energy at this location is so off. They really lack good customer service. No one is friendly, no one is smiling, and that enough makes me not want to go back. I show grace to people, but I just felt rushed, and not appreciated. Hopefully they can improve this. read more

Always dirty, food spilled all over counter, customer service is horrible. I ordered a veggie burrito, that comes with guac, they said they were out of guac at the time and they didn't offer me any discount or compensation. I had to pay full price for an item that didn't come with all its ingredients read more

Chipotle Mexican Grill - Disgusting - Mexican Near Me - Cinnaminson, New Jersey

I reviewed this before but I forgot to add something. Every chipotle sucks, but this might be the worst of them all. If you're looking for something like this but better, I would totally recommend Pancheros. Quesadillas are online only, terrible business and bad service. The portion sizes are criminal for the price. Even the employees are miserable there and I can see why. Avoid this place at all costs. Pancheros in Mount Laurel is kind of a hike from here but it's worth it. You'll find fresh food there, and they mix their burritos. If you buy food from Chipotle, you're just asking to be robbed in plain daylight, and you're putting yourself through hell just by going to the one in Cinnaminson. Take all the other one star reviews as a warning sign and save yourself some time. read more

The customer service is HORRIBLE. And let me tell you why. My grand baby felt embarrassed because they wouldn't explain what the food is and they kept giving dirty looks. Also, the other employee Cara was being rude to my grand baby because she wanted gauc and then Cara kept saying that's extra in a rude way! AND NOT TO MENTION they didn't even melt the cheese in the quesadilla and only gave her one tiny one!!! Smh!! read more

This location is the worst! My last three orders have been horrible! The first one I picked up a big order, they gave me one item and when I asked for the rat she said they gave it away, didn't even go looking she knew it and tried to let me leave with 1/5th of my order. Then was in no rush to fix it I was late for work. The second time they lost all orders placed to be picked up by 11:30. I can understand it was not the employees fault, but there was no apology or even stopping the employees to start making the back orders, we were fit in where they could. So once again late for work. The third and last time I order here, I placed an order for a salad. They just gave me lettuce chicken and grilled veggies. They completely missed the salsa, the sour cream, the cheese and the vinaigrette.... over half the order!!! I don't know if they need new management or better training, but I'm done with this location I can't keep wasting my time and money here. read more

Chipotle Mexican Grill - Missing half my order - Mexican Near Me - Cinnaminson, New Jersey

It's Sat 11/19 6:00 PM. Ordered chicken burrito bowl for my daughter. The guy forgot to put the chicken as shown in the photo, so I went back right away and the store manager keeps asking me did you order chicken? I said yes i paid for chicken burrito bowl but there's no chicken. She was so hesistant to give me the chicken,instead of apologizing she keeps asking questions doubting about my concern. Please see the photos! read more

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I'm okay is August 27, 2020 and myself and six youth are driving through from Rutgers. We stopped to have lunch at Chipotle's. It's a total of eight of us together. After ordering my food #135 I asked Joann the hostess for a cup for water. She kindly gave me a cup. After providing me with the cup she headed over to be sure that I was not filling my cup with Lemonade. I politely let her know I was aware of how to use the water feature and I assured her it was water in my cup. Than I proceeded to ask her for two additional chairs that I have seen with my own eyes in the corner. She replied they don't have any. I asked again, than replied what are those in the corner? She replied we don't have any. So now three of us has to go back to the Van and eat. Unfortunately I decided to enter and take pictures of the chairs displayed in the corner. No, I am upset and made a decision to do a Yelp review. Finally the manager came out to explain why we couldn't set together or why they couldn't bring out more chairs? Okay, I totally understand CDC guidelines but Chipotle has their own guidelines for COVID-19 Family, Groups less than 10 can not eat together on their property. Nevertheless, although the server who served me was respectful and kind. My host Joann and the Manager needs to keep protocols by asking all customers to salt and six feet back on the red circles from the next customer. A guideline I heard neither one of them speak upon. The best things about this experience is I will never be back to this Chipotle. You have lost eight customers. Thank you in advance. read more

Chipotle Mexican Grill - Chairs Staff said they did not have. - Mexican Near Me - Cinnaminson, New Jersey

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Covid-19 pick up They didn't include the chips for the kids meals or the drinks. I went back to pick up both of them. The chips were unseasoned and the drinks were room temperature (chocolate milk & apple juice). The cheese on my kids quesadillas wasn't even melted. We chose this location instead of our usual, Mt Laurel, because we were trying to avoid this type of service (which has been the norm at Mt Laurel). However, my husbands and I's salads were pretty good. read more

I like this location! But their queso is so thick and clumpy ew. Is it supposed to be that thick?

portion sizes have become so small it's no longer worth the bother. I really use to love Chipotle for the taste and value. No longer a good value read more

This location is super dirty, they give you burn food super disappointed.wasted my money read more

Chipotle Mexican Grill - Chicken, cilantro lime burn rice - Mexican Near Me - Cinnaminson, New Jersey

Worker using visibly dirty soiled towel to wipe off utensils as she checks the food temperature by dipping utensil in the food. The ENTIRE towel was soiled...completely brown...it was suppose to be a white towel. I spoke up about and she proceeds to tell me it's completely sanitized and that she's a manager and has been there 2 years and wouldn't do anything against the board of health. Meanwhile the towel is visible soiled. She got cleaner (less soiled towel) and continue testing the temp. She said to me "see it's the food on the towel". I said I get that but you can't use the same towel all day. It looks bad from here. Everything looked good here but that was a huge let down and I hope they're more cautious of all the utensils and towels they're using. At some point a change needs to occur and a clean replaced. SMDH! read more

They all talked in a low tone of voice and charged us for adult cheese quesadillas after we ordered two kids cheese quesadillas and gave us that size and didn't realize until we where gone read more

This place is the worst. I always have to wait 30 to 45 minutes for your order. Manager that was on duty was very belligerent. I would definitely not recommend this place. If there were negative stars I would give it a -5 read more

I love eating here!!! Most of the workers are lazy but that guy Alexis is always on top of things. He's the fastest on the line and always so kind. That man needs a raise ASAP!!! read more

How is it possible to not have cilantro lime rice?? That's the staple to the dish. I was kinda disappointed that my dish was a little bland. I asked them for lime, and they gave me one, but overall, bad experience. Not just that, but I waited in line for like 10 mins until someone acknowledged me. read more

Chipotle Mexican Grill - Mexican Near Me - Cinnaminson, New Jersey

Associate Joanny Alvarez, from cinnaminson. She was really rude giving us an attitude. Also when she put chicken she put so little. I asked if she can give alittle bit more. She stated "it will be extra" with an attitude. I then told her that rude which she did not bother listening. I asked for her name for corporate. She stated " I don't give a fuck, my name is over there". I really liked that place until I meant her. Other customers were also complaining about her. This needs to take action and be resolved quickly. She represents chipotle bad. read more

I will give this location a one star because of the one representative that helped make my bowl tasty, as for the remaining of the staff they could use a better approach at satisfying the customers as well as each time I go I'm charged a different price but I get the same thing! The manager (short girl) is HORRIBLE! I tried contacting corporate however the number they have on the business cards is for the store in which you NEVER can get through it just rings, if this location wasn't so close to my home I would NEVER spend my money here! It's dirty food is on the floor, they're sometimes always short of food! Just HORRIBLE! I'm saying it again the manager is the Worse! Do not recommend the cinnaminson location AT ALL! read more

Horrible. I absolutely hate coming to this chipotle but it's the closest one to my house. They skimp on food, you never know if you can order via the app or in person, sometimes it's randomly closed. Just, bad. read more

As per usual, out of the 8 employees here, 2 are actually working and the rest are looking busy. The line is about 12 people deep, the soda machine is about out of all the sodas, I was told out of the whole store they didn't have any "sauce laying around" to give me. The customer service is sub par at this location. read more

I do like chipotle for the most part. The ingredients are fresh and you get a decent burrito. This location has closed down indoor ordering and dining while almost all other stores are open. Safety aside. The burritos I receive from this location are 1/2 the size when ordered mobile for pickup. I guess they are too scared to screw you over when you're face to face. read more

No bueno. Left out my chips and only gave me queso. What am I suppose to do with just cheese. Then told me too reach customer service , customer service never gave me a refund. read more

The absolutely worst chipotle I have ever been to. I waited 15 minutes in line since there's one worker doing the in store orders to find out that this location has completely ran out of sour cream. The worker smirked and thought it was funny as if it wasn't a complete inconvenience since I wasn't ordering my bowl without sour cream. Maybe this sounds dramatic however I've had bad experiences here time and time again. Do yourself a favor and drive the extra 15 minutes to a different location. I will never come here again. Ignorant, dirty, and overall the worst experience more times than I can count. Only reason I've gave so many chances is because of how close the location is. read more

I'll never eat here again. The staff seemed nice but pressure washing floors during business hours IN THE KITCHEN while preparing food is unacceptable. And wouldn't kill them to take out the trash as opposed to it overflowing while bagging the food. I never want to see anyone lose there job but the cleaning protocol for the kitchen needs to be changed to AFTER hours! Mind you they do not have indoor dining either so this mess is all them! If it wasn't for my pregnant wife at home craving it t I would have turned right around. Disappointing all around. read more

I'm surprised they're open. if i was a regional manager and walked into this place, it would be bad. they shut down the inside ordering when i went there, ran out of many ingredients around 2pm and they just made the online orders anyway without the ingredients they didn't have. then when customers asked for a refund they couldn't give the refund and told us we had to travel to another store for a refund. The store is supposed to call when they don't have an ingredient. Imagine a burrito without any sour cream or a salad bowl without their dressing. one lady in particular was bad. i don't know her name but you'll know it when you see her. she looks scary and her attitude sure is. SMDH read more

I'm happy to have this Chipotle in my hometown, and my experiences have been mostly positive. They sometimes have a huge crowd around peak lunch or dinner times. The line will be so long that I'll opt for another nearby option, instead. The handful of times I have had lunch or dinner (always to-go), I've been happy with my service and meal. read more

Absolutely horrible staff and service. Location has a sign on the door stating that masks are only required for non-vaccinated customers, and not if you are fully vaccinated. Staff completely clueless and argumentative despite me informing them I'm vaccinated. Refused service until i left line to get a mask, then even after i complied, proceeded to argue with me when i asked why the sign was even posted. Even worse the staffs ignorance to their own sign and decision to argue with a customer prompted a faux wannabe tough guy in the dining room to try and start an altercation. read more

I will never go back to this chipotle. They say 3x is a charm. Waits are long. High employee turnover which leads to terrible customer service. Didn't have salad dressing this time around. Like chipotle a lot but will never enter this one again. read more

That guy alexis always getting orders right I heard he's the best worker they have, raise is needed 17 and hour sounds accurate.

I came to chipotle around a little bit before 9:30, 30 minutes before closing and they had their doors locked. There were a couple of people still inside ordering. Disappointed as it states they are open until 10pm. read more

This location just opened near my job, and I was über excited since it meant there was no need to travel to Cherry Hill or Moorestown. The day I saw the "Now Open" sign was the day I knew I had to have it for lunch. A coworker and I both ordered through the app, and decided to pick up. Bad idea! The location is a tad smaller than most Chipotle Restaurants which if fine since we weren't dining in; however, the person they had working the carry out area was pretty confused. I almost felt bad for her. Maybe it was first day jitters, I don't know. What I do know is that when we walked in were asked the names on the orders and the names were provided. Only one order was given and when the employee was asked about the second order they proceeded to say, "Oh this one just came through"... meaning it wasn't ready yet. It definitely didn't JUST come through because we saw the ticket on the table the entire time, lol. When we arrived back to the office upon taking the bowls out we noticed that they were extremely light. My colleague opened her bowl, and it was literally half full! Mind you, she also ordered double chicken! Apparently double chicken is 7/8 cubes of chicken lol. I'm sure I'll be back to visit, but they've got to work out their kinks first. read more

I went at 9:30pm, called & the machine said they were open & taking online and in store orders . Drove 30 mins there for them to say they were not making burritos or tacos... You could order a bowl that was it.... I mean I understand like 9:50 or even 9:45 but 9:30... like that's a little ridiculous if you ask me store lost 5 costumers on this order so we went to five guys a couple shops down. They closed at 10pm and a lady walked in at 9:55... they took her order. Moral of the story go to five guys. read more

The 2 star review made me question things.. BUT the food was delicious and ready by the time I picked it up!