Be careful of this Chili's. On Memorial Day, ordered take-out. When arrived to pick up and pay, noticed was charged for wrong order. When informed cashier, she called for manager and he, I thought gave me credit for incorrect amount. He told me it should so up on credit card in two or three days. It never showed. Had to file dispute with credit card account. Chili's to this day has never responded to credit card company. Fortunately, by using credit card, I received the credit. If I had used debit, I don't know how this would have played out. BE CAREFUL! VERY DISHONEST! read more

Service here is always hit or miss. Today (1-11-20) during lunch was a miss. Didnt catch her name but she had our table and the bar. Ordered out food and everything was good. My daughter ordered a rootbeer to drink which comes in a bottle. I dont let her drink from it so we asked for a cup with ice and she also knows she only gets one soda and the rootbeer doesnt have free refills anyways. I didnt see the server take away all the glasses to refill them but she did and brought them back to the table and started to refill my daughter rootbeer while I had a mouth full. I raised my hand up and was able to say I didnt want a refill one that and that I wasnt paying for another one. The server got a nasty attitude and says I wasnt going to charge you for it, but then stops filling it and walks away with the bottle.... 1. How the hell was i suppose to know as there are no free refills on the rootbeer. 2. You didnt even ask if she wanted a refill ( it was still half full) After that, the server never came back to our table. I had a water which needed refilled, and she walked past us with the water pitcher filled the two tables behind us with water then walks around the other side of the bar; as to avoid us. My husband had to get up and go ask for a box. Ridiculous service from this lady!!!! read more

Horrible service waitress never came back to take our order paid for drinks and appetizer and left. All the waiters and waitresses were too busy chatting with someone's daughter that was eating with someone. Were completely ignoring everyone else. Will be a long time before I go back to this location. read more

Came to chill's for my brothers birthday dinner and everything was great we had our drinks and appetizers my wife wanted a margarita and the servers trainer was really rude to us and the server don't come here!!! read more

So let's start off with the smokehouse plate that I ordered. The plate came out and the corn was over cooked and greasy but the jalapeño sausage was the savior of the dish. The brisket on the other hand was disgusting. It was cold, hard, mostly fat, and sliced thin with the grain. This gave the meat the texture of beef jerky and it was reminiscent of chipped beef on toast, sh** on a shingle. In fact I would have preferred chipped beef because at least the sauce would have given it some flavor. The atmosphere was good and the waiter was outstanding. Our waiter, Juan, was Johnny on the spot with everything. Too bad we came here to eat because the food overshadowed the service. I wouldn't recommend this place. read more

Chili's - Bars Near Me - Tulare, California

I have to admit that this was one my better Chili's experiences. Maybe because there is more of a focus on improved service or we just had an outstanding server. Also...we ordered the deep fried pickles as an appetizer and they were quite good. They were also brought to the table quite quickly. My main course was the Ancho Salmon and-it was nicely prepared with good flavor. I'm curious yo see if this was a one time deal or if they have truly turned a corner. read more

Chili's - Sam Adams Lager - Bars Near Me - Tulare, California

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This Chili's is the Best! I drive all the way to Tulare just for their customer service and lively atmosphere!! My food is always made correct and fresh. It is clear the managers hold their employees to high expectations and are very helpful and friendly. A manager named Briana, walked around and greeted a few tables to ensure they had everything they needed!!! Definitely recommend this establishment. read more

Keep trying it...always disappointed. To go order: 1. Order made wrong 2. Crispy chicken crispers looked snd tasted like the frozen dino chicken nuggets I buy my son. 3. No one comes out to the curb side pickup. Sat there for 10 minutes, along with 5 other cars, finally went in and the 2 girls working to go area were just chatting and ignoring the waiting car pickups. 4. Taste....I get it, you go to chili's for quick food and drink but damn...at least try to make it taste good. read more

Had a great server and the new smokehouse combo is the best. Better than drive through same price too. read more

Chili's - Smokehouse combo so yummy. Corn is the best but the ribs OMG sooo good! - Bars Near Me - Tulare, California

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I've eaten here twice, to go and dine-in and both times gotten sick and had diarrhea. This place is filthy inside and the food tastes off. This place should be shut down. read more

My wife and daughter visited this place on 9-17-21 for lunch during the Tulare fair as my daughter was there for FFA anyway later that evening my wife was looking for my credit card it was apparent it was missing before calling to cancel my card she called chili's around 6:30pm to see if it was left there after explaining the situation to a rude ass hostess she was rudely told that she would have to call her back later they were very very busy witch was bull shit !! I'm not going to say any names they know who they are it is now 9-18-21 around 12noon and we have yet to get a response!! Had card canceled after talking with a so called manager sad sad sad customer service!!! CHILIS U NEED TO BETTER TRAIN YOUR MANAGEMENT AND STAFF !!!!!! Not even going to talk about the poor quality of the food! How the hell can u call that a salad poor poor experience read more

Stopped bye for lunch and ordered the ribeye and literally came out to me boiled smelt like dirty water and looked gray. Top it off it was cold to the touch aswell as the shrimp, the sad part is the place was empty anyway the manager came out and just told up to pay for the drinks and fired pickles then when she came back she seen me writing a review and offered to give us a gift card I refused and went on about my day - read more

Hands down had the best service and food ever from here. Stopped by for dinner and a date and had the best time! We ordered the new special, where you can choose an appetizer, a main dish and dessert! The best deal ever and so was my food! Beer was sooooo crisp, and cool..made me love Bud Light again! Can't wait to come back and enjoy another meal! read more

Chili's - Bacon, Bacon Burger..worth every bite! - Bars Near Me - Tulare, California

We just ordered appetizers, a shot and a couple of tall beers each. Everything was good. But our server Gerardo was great. He always had a smile. Constantly checking on us and making sure we had everything we needed. Thank you Gerardo for the awesome service. Will definitely be back. read more

It's was great service and Coustmer service we had With Cristy .she welcome us she helped a with the menu great experience with them read more

Chili's - Good burgers - Bars Near Me - Tulare, California

I frequent Chilis twice a week. I went in for lunch on 12/31/2021. The waitress/bartender was so rude. She interrupted a conversation I was having with my friend. It has been 20 mins and she still has not helped us with an order of any kind. When I asked to speak to a manager she laughed at me. She insulted me. I was finally able to speak to a manager who then suggested I sit somewhere else and that she would comp my meal. I told her I didn't come here for a free meal. I mean seriously customer service is hard to come by these days let alone being treated like garbage and paying for someone to treat me that way. It's so sad I really liked that place I now feel like I cannot even go in there anymore. read more

I've always liked this place because of the food. Always had a good selection of finger foods to choose from. I got a Bloody Mary though and it was a little to salty and I couldn't even taste the vodka. All in all....I would come back, I just probably wouldn't get another Bloody Mary.... read more

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Most disgusting meal ive ever been served.. expired milk given to my child. Both my wife's and son's chicken was under cooked. Would give zero stars if possible. Costumers beware of this place.. read more

My Husband and I were driving from Palm Springs to a destination outside of Sacramento (small town of Woodland) and had been on the road since about 8:00 AM. When we pulled in, mid afternoon, we were really tired. Between traffic and construction, it was not and easy trip. We were greeted with a smile from the Host and seated in Brittany's section. She is a great waitress and also a good representative for your company. Her smile and friendly tone of voice helped us to start unwinding. My Chicken enchilada soup was great and I did ask for seconds. My husband had chili, a little greasy he said, but he also had seconds. When Tom expressed his concern about the grease in the Chili, Brittany apologized and said she would dip the next bowl herself. She really went out of her way. I should point out that my husband has participated in chili making contests, so he is very fussy about his chili. When we were ready to leave, Brittany thanked us for coming in and we thanked her for helping us to relax. By the way, the house salad was great-it was fresh and tasty (I'm fussy about my salad). read more

Just went there yesterday it was a little busy but not too crazy busy but anyways they had messed up on our food orders our appetizers we noticed weren't cook all The way, then waitress also mentions that there was a new cook as well then come home and my two kids start feeling sick throwing up it was horrible. We've never had this experience but we won't be going back for a very long time now. read more

We came to chili's to celebrate my sons birthday. Our server was wonderful. Paul was very friendly and attentive. Food was served promptly and everything was delicious. Great service overall. 6/26/19. Time 6:30pm read more

Waiting in the front to try and get seated for 15 minutes before anyone bothered to even come up to take our order to see if we needed to be set and then they tell us it's 45 minutes and the restaurant is empty waste your time somewhere else wouldn't bother with this horrible chilies if I could I'd give negative stars. -5. Awful and rude I'm I like Chillis not anymore lot my business. read more

The only reason at all this is getting four stars and not five is because of the parking. I had a to go order today and could not find any parking in the to go spots. I looked in the cars and they were not occupied. So I gave the benefit of the doubt and thought maybe everyone is just inside grabbing their food. When I got in nobody is in the lobby picking up there food. I'm the only person. So I ask the owner or manager to please watch the parking. You have signs posted giving everyone the opportunity not to park there and their car will be towed parking there when not utilizing it correctly. Have their cars towed and I honestly believe if you do that a few times people will only utilize these parking spots for they're intended purpose. Other than that rant, I have nothing negative to say. I've eaten in and eaten to go and every time is very pleasant going in there. You have the best employees. They are very kind and attentive. I appreciate that. Very hard workers and so polite. They need more credit for that! And the food is always good as well. read more

Got there a few minutes after opening. No one came to seat us. The server looked at us but did not acknowledge us at all. Thought the Visalia Chilli's was bad but wanted to try Tulare. Won't be back again. Apple Annie's it is. read more

Chili's is average. It's hard to mess up a chicken caesar salad, so they passed that test. Service was slow, even when we stopped in after 1pm. read more

Food was hot but there were other issues. Hubby's food was extremely spicy. He likes Spivey, but this was too much. He only got one refill. The rest of us didn't get anything. I had chicken fajitas and the chicken was rubbery and tasted boiled. No flavor. Really disappointed. read more

Food was good, customer service sucked. I had to flag down my waitress twice for refills, an it was not very busy at all read more

WONDERFUL CUSTOMER SERVICE!!! **Huge Thank you to Rachelle Mac Dannald-General Mgr.** I had ordered a lunch order To-Go for the office and as always it was delicious!! The staff was incredibly helpful and even helped carry my items to my car. I realized (a few weeks later) that I hadn't gotten my itemized receipt (for expense report) and called to request a copy. I spoke with Rachelle Mac Dannald, General Mgr. Unfortunately they are unable to reprint itemized receipts after 7 days but she went as far as calling the Corp. office in TX. trying to help me. Rachelle went WAAAAAYYY above and beyond and was able to get me what I needed. AMAZING CUSTOMER SERVICE!!! Thank you Rachelle!! You are amazing!! read more

My husband and I went on a date here the other day and it was very pleasant.Their promotional Halloween margarita is very good,top shelf liquor and very tasty. I also had their nachos for an appetizer and I was blown away with how good they were. I was not expecting nachos to be that good,I highly suggest trying them if you haven't. Service is great,very friendly staff. read more

The last several times I've gone here the staff looks like they're hating life and they hardly speak. Today I was waiting for a table and the waiter sat a party that just walked up when my family had been waiting for 40 minutes. read more

Waiting for my online order in their waiting area that was supposed to be ready at noon. It's now 12:45 and I still don't have my food. It's a Thursday afternoon. This is getting bad. Poor staffing and management. I think I am late for work... read more

Went to Chilis to enjoy the fourth July with my good buddies. Yet when we arrived we were met with the worst service I have ever seen. The server named Isaiah was rude and threw our menus down and walked away. Then rudely responded and stormed away when we asked for an extra minute to decide what to eat. Over all poor service and he had no respect for the job he was doing. Would not eat again with that server. read more

Service was excellent but couldn't help but notice management giving her husband a big bag of food to take out the side door ..Then gave him a kiss in front of customers..Unprofessional read more

Came in for a steak with my wife. Made a 52 dollar mistake and it was terrible. I ordered two Ribeyes with loaded mash potatoes and broccoli. One was a ribeye and one was a strip steak, both were tasteless and tougher than dried out leather. Mashed potatoes were cool not hot. I put butter on the steamed broccoli and it did not melt. So disappointed in the quality, I would be ashamed if I served food that tasteless and poor quality to people I would rethink hiring actual cooks. Service was good but quality of food is lack luster to say the least. I will not be back, there are other places to go for a great steak but I think I'll just bbq my own for now. read more

Service was a little slow, but the food was good and the restaurant was clean! I recommend the Cajun chicken pasta, it's really good!

I went to this restaurant with my family and we were not greeted at all. Our server took a while to finally get to our table, when we they did our food and drinks came very quickly. We had some issues paying with the machine, but an employee (not our server) came by and helped us out. The food was good, but not excellent. read more

Normally have a good experience here BUT it took fooorrreeevvvererrtrr to get service once seated then 20 minutes to get appetizers after ordering. The Texas cheese fries were BURNT!!! Sent them back came back burnt again with our food. Mac n cheese was runny and gross. Took over 15 minutes after boxes were brought to get our bills. All in all this was NOT a good experience. Not sure if we'll be coming back. read more

We have been regular customers to this Chili's since it opened several years ago. And visited many other Chili's throughout California. Recently we noticed that the service was much better/friendlier at the Tulare Chili's. It wasn't long ago that a server actually spilled ranch dressing on us. That server just barely apologized to us for being careless. Tonight however, was a much better experience with our server Kristi. She was awesome! Tended to all of our needs, checked on us regularly and was friendly and smiling the whole time. While Kristi far exceeded our expectations, we have noticed recently all of the staff are better at customer service. I may be wrong, but it seems there may be a new general manager or at least newer. We met her tonight and were very impressed. We watched her bring out food, drinks, checking on orders and customers. Always working and always visible. I love people who lead by example and have passion for their work. It's contagious and I attribute the better service to the leadership at Tulare's Chilies. Tonight was our best experience at any Chili's, Applebee's, Black Bear, Olive Garden or Cool Hand Luke's. Ever! read more

I have been coming to Tulare monthly for work and thought in spite of the 2.5 stars I'd give them a try. Yes they deserve the 2.5 or less it starts with the hostess and gets slightly better. The hostess was too busy talking with employees to be bothered by customers. The food was ok but not memorable enough to make me forget how disrespectful the hostess was. Lots of other good options close so unless you like attitude keep moving on. read more

Service is extremely slow. Took 45 minutes to get our food. We needed to order to go food for someone, and that came faster than the sit down at a table food. On the other hand, the food was good. But the service was terrible. read more