Kristin went above & beyond for us!! She was so sweet and took care of everything we needed while also following all covid rules & a positive attitude. We appreciated her efforts SO much and it made game day so nice for the guys. Drinks & food were great & the staff was very accommodating! Thank you so much guys!! read more

Chili's - Bar area & an ice cold beer!! - Tex-Mex Near Me - Tracy, California

Always rude..food is bad..missing items..poorly mismanaged..I keep giving chances and they keep failing

We went there Saturday afternoon the waitress took forever then when came took our order again took long the beer was cold thank goodness the food. Well I won't go back after she brought our food we didn't see again while she was busy taking to the bartender I had ask another hostess for our check some people think it's great but not so. poor service read more

Best service ever. At a moments notice they set up a party of 30 for the kimball high school freshman volleyball team end of season party.

This is one of my favorite Chili's, they are always so friendly and love hanging out ( well before COVID) I'm just hoping we get to get to do it again. Love Maria and Diego. Super sweet and always ready to help. read more

Chili's - Margarita - Tex-Mex Near Me - Tracy, California

Chili's is usually good but they dropped the ball tonight. I ordered corn on the cob to go with my shrimp tacos and the corn was burnt. They tried to cover it up with butter. The fries were cold the chips had no salt and my son's burger was dry. read more

Chili's - Ordered corn on the cob to go with my shrimp tacos. It's burnt and they tried to cover it up in butter. - Tex-Mex Near Me - Tracy, California

I love my chili's. My family and I go often but these last few times, especially last night the bar side was extremely loud & crazy! It was a Sunday night & I just felt it was too outta hand. We will definitely not be going as often if I can't enjoy my dinner with my kids & feel safe. We don't sit on the bar side but when you can hear them partying from the other side of the restaurant It's getting too crazy for me read more

Bad service wouldn't recommend. The restaurant was no even busy the employees sitting around eating and the rest wouldn't even acknowledge waited and waited to be seated and they never did so I just walked out. read more

Parking is easy , got seated right away, service friendly and great , I always like their Caribbean salad with grilled shrimp here. I don't know why the bad reviews. read more

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My Sister and I always come to this location due to their fantastic bartender Eva. She makes the best drinks and is always friendly and welcoming. Then you add some chips, salsa and guacamole in that mix, now It'sa party. They have some great app's to choose from. Thank You for such a good experience when we go out. This is why we are return customers. The service, drinks and food. Love and l read more

Chili's - Tex-Mex Near Me - Tracy, California

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Ordered curbside pick up it was quick yes very disappointed because I ordered the southwest shrimp Caesar salad and I got home and I had chicken not shrimp. and just lettuce and corn I had nothing like the picture or what the menu said I was getting. I called them at the restaurant now they told me to come back and I said no I can't come back and they didn't offer me any thing to rectify to make it better I will not be coming back .look at the pictures of what I got versus what I should've gotten. Yes I paid for shrimp which is more expensive than chicken very disappointed. The lettuce look wilted and old and I don't even think I received a cup of lettuce read more

Chili's - What I should have received - Tex-Mex Near Me - Tracy, California

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Came here for dinner with the family. The fajitas were hot, my El Niño margarita was strong, and our server Ashley was super attentive and accommodating. She kindly sat us at a booth in an area that was closed so that my entire family would fit. Service was great! The kids actually finished their food (grilled cheese for the girls and mini burgers for the boy). Great selections for the kids. My fajitas were delicious. I chose the fajita trio (shrimp, steak, chicken). It was a lot of food! Each of the meat selections were cooked perfectly and tasted great. My husband enjoyed his burger but his drink, Coconut State of Mind, was amazing! It was a little empty in the restaurant when we arrived but it started filling up by the time we were getting ready to leave. We will definitely be back, it was a great atmosphere for the kids. read more

Chili's - Tex-Mex Near Me - Tracy, California

It's the holidays so we thought we would go out and support local Tracy. Our server was Matt, a polite, professional and engaging young man. He was on point. The kitten failed our table, miserably. My husbands steak was ordered well and came out medium. We sent it back and it came out well with cold and hard sides. Listen, when a plate is sent back correct the mistake and send the plate out with fresh sides. Don't be lazy. If you wouldn't eat it, don't expect your customers to either. This effects return business and at times the server's gratuity. I asked for no black beans, extra rice and no Pico or salsa. I got black beans, half the rice, pico in the black beans and salsa on the plate. Read the ticket, care about the customers patronizing your business. This makes it really hard to return to Tracy Chili's. I can go to the Livermore Chili's and get better service from the kitchen there. Matt did a great job and we tipped him well because he earned it despite an inept kitchen. A manager never one visited our table. The table behind and next to us returned their meals too, maybe a pattern here tonight. Sadly. read more

could've done better making it myself! This is so unacceptable! This was what I got when I ordered takeout. Hardly any food and arrived cold! Not even warm but cold! Bad over all! Never again! read more

Chili's - Mango Chile chicken - Tex-Mex Near Me - Tracy, California

This is a late review because I was actually waiting to see if the manager would do what he said he would do, but he didn't so here it is.... Few weeks ago ordered for pick up. We arrived on time and of course food was not ready. Once we got home I started to hand everyone's food. Come to surprise it was missing a drink, a side order, and a dessert. Called the store spoke to the manager. I wanted a refund for those items but he seem to not understand. He wanted me to go back and pick up the items. We weren't near I wanted a refund. But instead he wanted my address so he could send me a gift card and I was ok with that. He handed the phone to an associate to write my name and address and it's been three weeks plus still no gift card. For the Manager reading this I still want my gift card. Here is my Order # 2147077118 look it up!!! read more

This place literally sucks so bad. We ordered online and decided to do curbside to pick our food up. You'd think with an online order they would be able to read the order correctly, wrong. The kids menu ordered was the burger slider. It wasn't even built like a mini slider. The buns and meat were literally spread around in the container. Another order we had was the honey chipotle chicken crispers and for dip we put honey mustard and an extra side, they gave us ranch. We asked for no green onion in our mashed potatoes and they still put it. Barely any meat in the quesadilla plate and there was an EMPTY sauce container in it. Clearly they were rushing our order. We had 3 drinks and they stacked them and put them in a plastic bag because they didn't have a cup holder. Because the drinks were stacked one of the drinks was spilling so the drink wasn't even full. Our pick up Order time was between 9:57pm-10:07pm. We are staying at the hotel right across the street since we are from out of town. We got there at 10pm and our food wasn't ready yet but when we got back to the hotel the food was cold?! Make it make sense. Clearly the employees here are incompetent. If i could rate this with zero stars I would. I do not recommend coming here at all. read more

Updating review. Sadly this Chili's has gone downhill. Just warning people, maybe you should go elsewhere. Food took 40 mins and was not very good when we received our meals. Also the queso dip I ordered for an appetizer was only 1/3 full, did they run out of food?.. I realize restaurants are struggling, I was thinking maybe there's only one cook trying to make everyone's meals. Not sure what the problem is. The place really only deserves two stars, but I'm giving three because the employees are nice and they're working their asses off. read more

I ordered curbside and when I went to go eat my food half my chips were stale, my steak was well done when I asked for medium, and they didn't give us silverware and napkins when I had asked for them. read more

I ordered a mushroom Swiss burger, well done with no onions. The burger was raw in middle, onions were diced and all over burger. No one came by and asked how our food came out. This chilis was good years ago but they can't seem to get their act together after Covid. I will never be back. read more

I frequented this chilis often. Started off great. Slowly became a sh¡t show. Long wait times, food orders are incorrect and stale fries. It tasted like they tried to refry them and gave me more than the usual potion to compensate the grossness. Ordered burgers well done, no pink, they come out pink anyway. Enough is enough, I won't patronize this establishment anymore. Shame, I ate here 1-2 times per week. read more

My review is in regards to the wings I purchased recently. The carrot sticks looked more like sweet potato fries. When I asked our server for celery sticks she informed us they were all out. The top layer of the ranch was alll thick like it had been cooking under a light for 20 minutes. read more

Chili's - Tex-Mex Near Me - Tracy, California

Really slow, grossly under staffed. Quality has sliped. Way too.many choices to make time here.

We went to chili's last night has really bad experience, we called them And asked them about the wait time, they said oh we have no wait time at this time, min we get there like right after 3 min the person in front no hello no hi, told them party of 6 and she oh we have wait time like 45 min, omg I got so much upset. Because they told us over the phone no wait time, and worst part was the person telling me that oh so what you wanna do. Wait or but. I told my family let's guys. No good customer service I spoke with their manager I also told him since he's a manager he needs to look out for these kind of things. Calling me after three hours and I did not even pick up there call. read more

Had a great experience the other night here at Chili's, Stopped for a quick little meal before I was heading home. Ordered the 2 for $25 and some drinks, did not have to wait long for my food. My server was Crystal she was amazing very friendly and came back to my table several times to make sure everything was good. read more

I recently ordered at Chillies Restaurant and unfortunately had a disappointing experience. Despite placing a specific order, my meal arrived completely incorrect. The mix-up resulted in a frustrating ordering experience, as I had been looking forward to enjoying the dish I had originally ordered. There was bad service and had hung up on me when I called. The whole restaurant was a major letdown. The manager Michelle kept on calling me a liar and continued arguing about the order and hung up on me. Very disappointing. read more

Chili's has steadily gone downhill. Today we had a group of seven people for dinner and It took an hour to get our food. When it arrived the food ranged from cold to warm at best. Spoke with the manager and requested our order be remade to go. He apologized and stated he was training a new staff. He offered to remake our food but said it would be another hour, or he would comp everything and we could leave. We chose to leave. read more

Leaving review in lieu of parent... Order was for pickup Cons They forgot the desserts we ordered They were also missing drinks and kids side dishes They did not include the sauces for some of the dishes No silverware included They wanted us to go back to pick up food they forgot to include. We are located roughly 20 mins away mind you. Could not refund us for the food they did not include. This is unbelievable service. read more

Shitty service. I stood by the bar for a couple of minutes until one of the waiters noticed me. He signaled to the bartender that I'm there to pick up my order because she obviously wasn't paying attention. She gives my food and I noticed my pazookie (YUM) was missing and I asked her about it. "Oh..well, nobody rang up anything about a pazookie". I told her that I even asked the guy over the phone what kind of pazookies they had?? She just had a blank stare and repeated the same thing again. Who cares if I made a mistake or someone else. Where's the "oh I'm sorry, don't worry. I'll have one out for you in no time". Customer service is lacking big time here. Oh and look at that big old piece of cheese in my taco. Not one, not two...but three big pieces. Thanks Chilis! Waste of my money and time. read more

Chili's - Tex-Mex Near Me - Tracy, California

Happily surprised with this Chili's service. Unfortunately, service at restaurants in Tracy is not always the best, but Hannah was very attentive and took ownership for her tables. If you have been to a Chili's the food is not a 5 star restaurant but it is good. And if you want to sit in the bar and enjoy some bar food and football games it is a good place to go (Lots of TVs with multiple games). We ordered some appetizers and drinks. I love that it is always Happy Hour when football is on! The Blueberry Pineapple Margarita was delicious, quite large and only $6 on the happy hour menu. We ordered a triple dipper sampler. Everything was good, but the wings were unfortunately cold. We told Hannah and she apologized and offered to bring us new ones. I felt she handled it very professionally. I know things like this happen so I am not going to drop my review a bunch of stars because of it. Plus the restaurant handled it very well, manager came out to apologize, the new wings were hot and scrumptious and they took the wings off our bill. I would definitely go back to this location again if I am in the mood for some bottomless chips and salsa, fried food, good drinks and football happy hour! My personal favorites are the avocado egg rolls and their salsa! A must get every time! read more

Great service and hardworkers. We appreciate all you do. Thank you for our yummy dinner to go! read more

Chili's - Tex-Mex Near Me - Tracy, California

How can this chili's be empty at 6pm I wondered and then it was answered 1. Bitchy bandana wearing bartender with attitude after kindly asking if she could change one of the TVs to the Mets Cubs game which was already in the second inning. Why would I even have to ask you have 8 TVs and not a single one on playoff baseball is a big wtf dummy 2. Happy hours wings = cold and dry 3. Texas cheese fries = cold and soggy 4. Not a manager in site , get your S together and get crackin not hiding out somewhere text messaging 5. 2 bacon cheeseburgers 30 mins to come out in a empty restaurant Positives Moved to a table beer was cold Great waitress (short black girl really nice and attentive) read more

Chili's - 6:20 PM empty one less option when this place shuts down - Tex-Mex Near Me - Tracy, California

My family and I are 50/50 on dining in and ordering carryout. This time, we opted to order carryout. My sister and her husband opted to go with their usual. For her, it was one of the quesadillas, and for him one of the enchiladas. I tend to alternate between enchiladas, nachos, and a burger. this time I decided to try something different. I decided to try the loaded baked potato soup (yum!) and the 6 oz. Classic Sirloin with Grilled Avocado. My dish SMELLED amazing. It's really hard to go wrong with garlic or tomatoes. The combination verges on perfection. It tasted pretty good too. The streak was cooked to rare perfection, exactly as ordered. It was also the perfect size. I ate 1/2 then and had some for my breakfast omelet the next day. The veggies tasted as good as they looked (and smelled).. My soup, which was packaged in a very thoughtful way for easy reheating, was delicious. The combo of potato, bacon, and green onion was homey and delicious. At the rate they disappeared, the enchilada and quesadilla were both equally good. Service at the window was good. the food was being packaged when I arrived, so the wait was short. We still needed to zap things at home to get the right temperature, but that's a small price to pay for the convenience. Chili's gets packed on weekends, so carryout can be a good option if you aren't in a ?let's hang out with a lot of people in a boisterous atmosphere" kind of mood. read more

The food is great, the service is just as great. Love the team here and let me tell you Crystal is the best bartender in town. Game nights are always fun, the bar gets pretty packed and it's just a great time all around. Everyone is so friendly!! Stop by and check them out. read more

Chili's used to be one of my favorite spots!! Went tonight and the service was terrible I couldn't believe it?? I rarely get to go out and eat with my daughter and she ordered a bbq brisket burger and we asked for medium cooked patty. We waited forever as the to go order came out before our meal. My daughters burger was raw and it was late my daughter ate half and she asked for ranch for her fries and it never came out. We told the waitress and she said she would show the manager. When she came back she said the manager would come talk to us. We waited and waited and then I just paid and left. Now my daughter is gonna go home and throw up because she can't afford to get sick.what a waste of my money!! read more

Chili's - Raw Burger - Tex-Mex Near Me - Tracy, California

This is one of Chili's new restaurants with a contemporary look and feel. No tchotchke here. We've gotten over the alien feel of the touchscreen computer on the table and now see it as part of the experience instead of a gimmick. It seems to work and I like paying at the table when I'm ready. On this visit, I was disappointed that our waitress failed to sing happy birthday to our three-year-old daughter on her birthday. Why do you think we came to Chili's? If someone is there and they say it's a family member's birthday, do you think we came in for a description of how busy the waitstaff is? Amusingly the drawn out excuse and faux regret took as long as the song itself would have. My two star rating is solely retribution for my daughter's disappointment -- this is otherwise a three-star establishment. read more

Chili's - One of the new Chili's with modern decor. - Tex-Mex Near Me - Tracy, California

Showed up early because i wanted my food fresh as possible. Got home and was missing half of my order and my food wasnt fresh. I havnt been eatting out so i was bummed when i finally decided to and this happens... Disappointed. read more

I've always had great experiences when coming to this particular Chili's. We got in and out. Our server Sean was great and very attentive. Made great conversation without being corny or annoying. Our food was great and these were items that we order all of the time. The black beans and broccoli were to die for. (Don't judge me). The drinks weren't watered down. The on duty runner Vlad was also very great! He made sure our food was great when he set it at our table, Came back to check on us, and also asked follow up questions about extra food choices we may have wanted before he left us. The staff here really works as a great team and the work and service definitely shows. read more

Chili's - Tex-Mex Near Me - Tracy, California

App says 8:21. I park at 8:40. No one comes. No one answers the phone. I walk in to find a crowd of pissed off people. I say "my order was 20 min ago" about 6 different guests say "ours was due at 7:15!!" Fine. Be behind a full hour!!! But your app shouldn't tell you to come if the foods an hour later than promised!! Update - 9:02pm. STILL no food. read more

The food is good, drinks are good. Staff is friendly. But the kitchen sucks. The wait to get our food has been unreal lately especially a salad. read more

I've been to this location multiple times since it opened in Tracy a few years ago, and the food and service doesn't disappoint. I love ordering their chips and salsa whenever I go here. The chips are thin and very crispy with a hint of salt; and the salsa (I think) is the best! It's kind of runny instead of chunky, but it has so much flavor. So make sure to order chips and salsa when you go! Whenever I go here, I usually order from the 2 for $20 menu. So basically you and your friend can choose an appetizer to share and then each choose an entree from the list. The list has grown since they first opened. I usually order the sirloin steak with loaded mashed potatoes, or if I feel like being healthy, I choose the veggies as a side instead. When my family and I went here last night, I decided to try the Bacon Cheeseburger, since I was in the mood for one, and to my surprise, it was very delicious!! The bun was my favorite part, because it was fluffy, soft, crunchy around the ends, and thick & spongy -- usually buns are soggy and really thin at other places. The meat was also very juicy and the bacon was cooked crispy and not oily. I enjoyed every bite of it! I also ordered a side of fries to go with it, which was a decent amount. I'll definitely order this again whenever I go here. I think it's a must try for sure! Especially if you love burgers! read more

Chili's - I love the bun of this burger!! You can already tell that it's spongy all around and crispy on the edges. - Tex-Mex Near Me - Tracy, California

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