Thank you to the manager Don tonight (6/9/24) for being such a saint! We placed an order through the chilis app for delivery. The dasher assigned marked it as delivered and stole our food (I had it marked as hand it to me). I called Chilis and the manager was so quick to try to get us a refund, but I asked if the food can just be remade and we can pick it up. He said of course and was so apologetic when it wasn't even it fault. Sent my partner to pick up the food and he tried to give him some gift cards, my partner declined and he gave us a free molten cake. He didn't have to do any of this but decided to go above and beyond to make the moment right. He completely made our night. Thank you so much! read more

Went last night .. crowded... but seated right away and drinks and chips and salsa right to table ... order taken right away and food came hot and fresh .., some ordered 3/10.00 meals. They said soup cup got hella small. Then had to ask for refills towards end of meal but waitress was nice and made it to go for a few of us. So one of wanted a slice of the new peanut butter cup pie slice to go ...since it was advertised as new on one of the cardboard displays on table ...pushing Merry 6.00 Margarita.... Well they didn't put price on the pie pic ....lol for a reason ...... it's 10.00..... hahaha...should have went and got dessert at Sonic across the freeway!!!!! Crazy thing it's in my fridge this morning and hasn't been touched ...so curious what a 10.00 slice of pie tastes like lol ... but not mine I would take a pic but again not mine!!!! And yes I'll be back to chilis ...it's a thing for a bunch of us when together cause of the different options as well as the staples (chips and salsa) read more

Not sure why this Chili's has 2.6 stars ... everything about our visit was great! We were seated right away. Caden was our server, as he introduced himself, and our chips and salsa were on our table before he finished taking our order! He brought our beverages immediately and the food was exact to our order. We also had a visit from the manager making sure all was good. We were super impressed and rating it 5 stars! Keep up the good work Chili's! read more

Service is an always good and fast. Food is amazing at this location! And the drinks are strong! I love coming here because I know the good experiences are always consistent! read more

See all

The service was the winner here. The prices are a little high and might be a little wait time. The people were very nice considering how people are nowadays. The food comes out piping hot and the vibe was fairly decent read more

Burger, Burger, Burger! The burger selections have really stepped up at Chilies. My wife is a salad lover and Chilies meets her very high standards. I am a burger guy and love how you can customize your burger to meet your favorite sandwich goals. The service is always top notch! The decor is standard Chilies but always clean. read more

I don't even come to Chili's for just the food anymore, the environment and the vibes are worth the visit! I always ask for Ishmael to be our server because he is the kindest, most amazing server I've met hands down at any restaurant! I will definitely be coming back! read more

Chili's - Fajita Trio - Tex-Mex Near Me - Tracy, California

See all

ISMAEL IS THE BEST SERVER AT CHILI'S IN TRACY,CA. He was so accommodating and his customer service skills are through the roof. He deserves a raise for his astonishing work and attention to detail. I would come back to Chili's Tracy,CA just to visit Ismael, not even to eat the delicious food. I'm going to recommend this location and Ismael, (the server) to all of my shawty's. I would rate this experience an infinity/10. Broke my scale, for real. read more

Chili's - Tex-Mex Near Me - Tracy, California

Super great food & restaurant! We go here all the time and always great food & service! Love the street corn on the cob! It's delicious!!!

Wow!! What a great experience!! Grad night party of 7. There was a mix up in our reservation time and the manager Arlene stepped in and had us seated almost immediately. Everyone from host and hostess to waitress and servers were super friendly even though they were slammed!!! And as busy as they were, Just as we were being seated I went to the restroom and upon my short return our server Jackie was already taking our drink and appetizer orders. Jackie was awesome! She was super sweet and friendly and checked on us appropriately. All the food was fresh, hot and delicious. Arlene the manager came back over to check on us toward the end to make sure all was well and congratulate my son on his graduation. Overall 10/10 experience. There are similar style restaurants in town and none hold a candle to the service, food and overall dining experience we had. Thanks again to Chili's and their amazing staff in Tracyfor making our special night a great experience!!! read more

My first time at Chili's in tracy was a negative experience. Until Don, the manager, told me he would fix my order. Don was so helpful, understanding, and professional. I want to thank you for having such a good manager. The other manager did not want to fix anything. The salad I had, I'll pass on that next time. read more

I've been here many times but never in my life have I and my party been so disrespected before at a restaurant (and we also work in the food industry). Our server was nice at first, and after we ordered drinks proceeded to ID us(which was fine and completely normal for a restaurant) well I guess she thought we were underage and had the bartender/manager ID us and question our birthdate, quality of the ID, last names and who our DD was going to be (which was also fine). A few moments go by and this was when it got weird and really disrespectful. We could overhear the staff talking about the situation and they all just kept looking at us and locking eyes making us feel really uncomfortable and unwelcome there. The manager/bartender went to another table, talked to them, and then the 3 all looked straight at us, and continued to stare every so often. Overall really disappointed and ruined our night after having a fun time out before hand read more

Just had dinner here and was very fortunate to be served by Jake. What a nice young man. Thank you Jake for the great service, your wonderful attitude and your great smile!! We will definitely be back soon. Keep up the great work!! read more

Eric is the best! All the bartenders and staff are always on top of everything and always make locals and regulars feel at home. It's my go too when I just wanna escape from a long day of work or spend time with friends/babies/ zone out, etc. highly recommend chilis in Union landing! read more

Host & service was great as well as the staff. Food was good except the ribs. It tasted like it's been sitting all day. It was very dry and somewhat burnt. No flavor and very boney I was really displeased with them. Sorry will not be ordering it or recommending it to any one. read more

I love the food it was the best but the service isn't always the best the ambiance is also really nice and over its a good restaurant

Always an excellent experience with Maria as our server. Very friendly always attentive without being overbearing. Always make sure we are content and happy. Never leaves me with my water empty always making sure we have everything we need with a big smile. read more

our server Maddy was extremely pleasant and very friendly.She went Above and Beyond and recomended side dishes that went well with our steak dinner. read more

Went to eat yesterday around 3pm and we remembered chili's used to be one of our favorites but not yesterday. We sat by the bar and ordered fajitas a salad and pizza for the kids. Fajitas were bland (no flavor) salad wasn't up to par and pizza sucked. Kids didn't even eat it. Flour tortillas were also burned. When I asked waiter for new tortillas and showed her burnt ones she seemed bothered and made a face. So not only food sucked but so did waitress. We r not going back till they fix the food quality and service. read more

Pretty great chilis like all chilis. Great ambiance, great bar food, I got the salmon, it was really good. And they never go lightly on drinks! Great place to catch a game and late dinner read more

Horrible food and tasteless. I ordered buffalo chicken strips and they gave me Mc. Nuggets with NO celery sticks and only gave me one ranch and put the buffalo sauce in a ramekin. Look at the picture. These people don't care about your order or you. I had to drive back to get it done the right way. Buffalo strips should be dipped in buffalo sauce with celery sticks and ranch dressing on the side. When I picked this order up it was cold. I had to drive all the way across town to have it made the right way! When you order this item, make sure they make it the right way! Don't just let them give you dried chicken bites, make sure your chicken is glazed with buffalo sauce and you get celery sticks with ranch! You're paying for this meal so they should get it right. Check your order before leaving please. They will get it wrong. read more

Chili's - a tray of fried chicken and dipping sauces - Tex-Mex Near Me - Tracy, California

Tired of the negative reviews the whole world is short staffed please be patient- Our server Willam kicked butt today with a packed restaurant. Kept checking on us as he walked by & his backups too. That's all I ask is acknowledge us & then the best burger I had came out wow .. read more

Chili's - Tex-Mex Near Me - Tracy, California

See all

I was a long fan of Chili's nationwide. They have a menu for every taste. However this experience was so very bad, I will never choose Chilis again. We were seated right away. Hungry and thirsty we tried to request water from our hostess, she ignored us. For 15 minutes we waited. I watched a couple behind us get seated. I flagged down the person bussing tables and requested water. I'm diabetic and dehydrated. They said only. I'll tell your server. Our server Matthew was busy singing to another table. I tried to catch his attention. No luck. He returned to our section. And promptly turned attentions to the voile seated after us. He apologized for no one telling him he had customers but for goodness sake you had to walk by us to get to the customers there a much shorter time. The mango chicken was some flavorless slab of processed chicken served with corn kernel size niblets of teensy tiny hint of almost mango. Waiter never checked in with us, had to wait 13 minutes for sugar for coffee. Never asked if our food was good. We left early. The food gave us both gastric issues, taking turns jockeying for restroom competition read more

I don't know where to start on this review I order potato soup it came out cold I had to fly a waiter down to send that back then I ordered strawberry lemonade and go this in the picture below the clear one that looks like water is what I got first it also tasted like water once I complained of the lemonade tasting like water they gave me the one on the left Horrible service and food! read more

Chili's - Tex-Mex Near Me - Tracy, California

We ordered food for the family and got it to go. It was pretty sad had about a whopping 8 fries with my chicken sandwich. The kids Mac and Cheese was missing and the portions overall was very little. The amazing part they checked of the check list so nicely but ketchup and utensil's, Mac and cheese also missing. You better of going to Black Bear next door and avoid disappointment all together. read more

Chili's - Tex-Mex Near Me - Tracy, California

See all

My family and I have been going here since 2019 when we moved to Tracy, and I just realized I never reviewed it. We go there probably once every 2 months when we just want to get out the house, or don't feel like cooking. We choose chili's because it's one of the only places that has never let us down. It's consistent every time we go, and it's actually the only location we can say that about. We know that when we come here we are able to find SOMETHING on the menu that we will be satisfied with. I've never left unhappy about my food, and everyone we come in contact with is pleasant. Fast service, good food, and my family looks forward to our visit every time! read more

I love the fries they have at this location. They are always so hot and super salty just the way I like to enjoy them on a hot day or a cold day. The milkshakes they have at this spot are really good also The hosted that helped us was do nice and so kind. She did so much to ensure we had a really good reservation and for that we are always happy read more

Always rude..food is bad..missing items..poorly mismanaged..I keep giving chances and they keep failing

This was my 1st time going to Chili's in this area and I must say that our experience was GREAT and FANTASTIC. It was my nieces 18th Birthday and her first choice was closed, so Chili's it is. Made phone call to others to say change of plan is Chili's. The staff was professional, patient and friendly. The person that stood out was our server Tyson. He displayed professionalism, he was patient, accommodating and thorough. At the end of our meal, I had to let Tyson know that we appreciated his service and professionalism. Our food orders were perfect and delicious. He came out with the crew to sing happy birthday to my niece. I will definitely return and those fried pickles . Thank you for helping us celebrate her. read more

Best service ever! Not only we're we a party of 20 but today is my sister & nephew (her son of course) birthday! They share the same birthday and my nephew is now 21! We ordered food & got our dinner in moments! All correct! Oh btw there were 7 little kids too. Sooooo accommodatingsuper friendly and we got extra sauces sodas appetizers instantly. ALL of the servers were really super sweet and Tyson the food runner was incredibly nice! We were pretty much in & out which is great since we met half way drive 2 hours in traffic to meet up on a Wednesday & go home lol. read more

FURIOUS! Come in for dinner and a father has his child (maybe 3) sitting at the bar w/him while he drinks. He's paying little attention to this child as his cell phone is more important. Since ehen were children allowed to sit at the bar???? I was told before we had to sit at a table due to my son. Several managers are walking by and doing nothing about it! Infuriates me to NO end! WON'T RETURN!!!! read more

Ok. Is it just me or are they skimping?! This is exactly how my kids meal came out today at lunch. Not touched not even one fry taken yet. The chicken crispers were supposed to be the soft kind. That's ok we could of dealt with the crispy had they not been overcooked. It was like chewing rubber. read more

Chili's - This is EXACTLY how it came out to us. - Tex-Mex Near Me - Tracy, California

We went there Saturday afternoon the waitress took forever then when came took our order again took long the beer was cold thank goodness the food. Well I won't go back after she brought our food we didn't see again while she was busy taking to the bartender I had ask another hostess for our check some people think it's great but not so. poor service read more

Re: Tracy, Ca location on Grantline Rd. as of May 2019. Acceptable wait time to be seated for a table for 2. Overall experience met my expectations for a chain restaurant. Fajitas were good. Southwestern egg rolls are our favorite. Reason why it gets only 4 out of 5 stars from me is because personally I find the parking to be difficult. Especially handicapped accessible parking. The entrance faces the street and parking is to the side or back, not in front. I understand this is not something Chili's employees can directly control but personally it makes an impression. Otherwise acceptable service, food and dining experience for a chain restaurant. read more

See all

Got excellent service on Friday night, today, from Austin. He nailed it from start to finish. Kids food was hot & fresh. Drinks & chips out quickly. He checked on us a few times and made sure we were pleased with the food. I got the 3 meat combo, basically Monterey chicken which was good, they never should've removed it from the menu. Jalapeño sausage, & brisket. Brisket was really low quality piece of meat. Pretty much my only knock on today's experience. I wasn't going to send it back as I don't think it was cooks fault, just bad quality piece of brisket at the end of the day. read more

Pathetic is the best word to sum up our order. Texas fries. Ha. Garbage. Cold and stale testing fries. Bacon bits were spongey. Didn't finish them. Mexican Street corn - Ok Garbage plate called the Ultimate Smokehouse Combo. Brisket Quesadilla - Limp tortilla, one piece didn't even have any brisket in it. Brisket order - was ok, but shredded, so that gives you an idea of the quality. Slathered with BBQ sauce which is too sweet for me. Another sponge in the box was the pieces of Texas toast. Salty and if you can imagine, bread sitting in a bowl of water texture. There it is. Black beans - more like beans In toilet water. More liquid than beans. Mango Habanero chicken strips. I've had better frozen ones from Costco. Wife ribs order was fine. Kid didn't finish his cold stale fries or his chicken strips, which btw, look NOTHING like the menu pictures. For 60+bux, McDonalds would have been a better choice for a quality mean. Do better than me. Avoid this place. Goodbye for good Chili's. You've sucked for a long time, but finally crossing you off the list of places to ever eat again. All of them, not just this one. read more

I ordered takeout. I requested a vegetarian entree and they suggested the fajitas which they said were made of mushrooms. I asked him if the rice had any chicken stock in it and they kindly checked with the chef. I waited in my car and they brought the food out to my car. They were very kind. Unfortunately when I got home and opened it, I found that there was chicken as you can see in the photo in the dish. They get an A for effort for trying to accommodate a vegetarian request though they get an F for a failed attempt. read more

Chili's - Chicken in the vegetarian plate that I ordered. - Tex-Mex Near Me - Tracy, California

Kristin went above & beyond for us!! She was so sweet and took care of everything we needed while also following all covid rules & a positive attitude. We appreciated her efforts SO much and it made game day so nice for the guys. Drinks & food were great & the staff was very accommodating! Thank you so much guys!! read more

Chili's - Bar area & an ice cold beer!! - Tex-Mex Near Me - Tracy, California

Best service ever. At a moments notice they set up a party of 30 for the kimball high school freshman volleyball team end of season party.

Bad service wouldn't recommend. The restaurant was no even busy the employees sitting around eating and the rest wouldn't even acknowledge waited and waited to be seated and they never did so I just walked out. read more