" Will be a 20 minute wait because there's only 2 waiters on the floor today." First thing we heard as we walked through the door. Not a good sign at 12:45PM, lunch hour - and only a handful of tables. Should be a posted sign saying there's a big time difference between being seated and actually being waited on! Sorry to say, but I think Chili's is on the way out. Many of their other places are slow as hell! Food is reasonably good here. But the service is so slow, you could watch a movie while you wait. Hey! Maybe they could add that to the little obnoxious screen gizmo on the table. About ready to leave when Gus, our waiter, finally came by. What a difference a great server can make to chill out the chaos! If you want to eat here, ask to sit in his section. Not sure we'll be back. read more

We tried to go eat here tonight. We were a party of 12 and showed up at 5:30. The restaurant wasn't busy at all, but we were turned away. The hostess told us that due to parties that had made reservations for later they couldn't seat us. The parties weren't there and wouldn't be until later. We also would have made a reservation but were not allowed to based on there being no wait. We went to a different establishment instead and will unlikely return to chili's due to being turned away at the door very rudely by the hostess. read more

Overall I had a good time the food was chili's food but what made up for it was the staff our waitress today was great I haven't had a waitress like her for a while with attention to detail and attentiveness. read more

Called to place a Togo order for chips and salsa. I didn't want my kids to wait in the car as previous visits I had waited over 10 minutes for chips and salsa. I drove all the way from Bloomington while being on hold for over 10 minutes and nobody ever picked up the phone. So I had to wait an additional 10 minutes at Chili's for chips and salsa read more

Chili's is one of my favorite places and the go-to place for my wife when we don't have other plans. I will never be back to this Chili's. The waiting staff was fine, helpful and accurate. The food was not fine. I like to go to Chili's because I know the menu and what to expect. At this Chili's the portions were small including the appetizer queso. It was probably half the portion I usually see. Two in our party go steak and chicken fajitas. The steak was grisly and the chicken was rubbery. The chicken fingers my 10 year-old got were chewy and fatty. read more

Seriously can't believe this place! First of all the hostess "Red" is a joke. She spoke to my husband like he was an idiot and had the biggest attitude I've ever seen! She acted like we were inconveniencing her by asking for a table. Ended up not even eating there because I couldn't believe the hostess would be so rude to a customer. read more

We love Chili's and we used to go every week, however when we moved to Saint George we found if we wanted a good experience we needed to not even try to dine in. The to go team seems much more on top of it and we have great service that way. We tried dining in three times and each time they got our order wrong and took over half an hour to get any appetizers or food. read more

I've gone to plenty of Chili's restaurants and am a big fan of the boneless wings and chicken tortilla soup. With many other restaurants options in close proximity, I encouraged my partner to join me in dining here on a Sunday evening. Even though the restaurant was still open, we thought it would be easier to be sat in the bar area considering we still had 40 minutes to order and finish our food in a timely considerate manner. Upon walking in and being told to casually seat ourselves, the lack of cleanliness from tables that appear to have been abandoned led us to a cornered table. (Drinks spilt on the floor with no cautionary sign to prevent slipping, tables that hadn't been wiped off). We ordered drinks from the bar menu and were looking to do a couple of the $3 well drinks, we opted for well tequila. We are told they are out of well tequila. We decided on well whiskey, whelp.. they were out of that too.. We then ordered our food.. buffalo boneless for myself. And the chicken tortilla soup.. well guess what, they were out of the chicken tortilla soup as well! What a joke at this point.. The wings come out, dry as a bone.. no buffalo sauce?? My partner had gotten traditional wings. He asked for blue cheese.. the food runner, said we are out of that and didn't even suggest another dipping substitute.. At this point, we were so underwhelmed and disappointed in our experience with the choice to come to this location... We ask for our receipt, and upon looking at it, realize we have been charged more than what we ordered.. Our waiter, who was the bartender, when I asked to just understand what the charges were, defensively said he already knew he had charged extra and forgot to get his manager to take it off. No apologies whatsoever, just extremely annoyed. He came back with the receipt adjusted. My partner then went to ask where the portion to sign the document to tip was (since he only brought back the merchant copy) but was rudely interrupted with it being the "right copy" now implying that we should no longer be complying so why are we still talking?.. My partner had to interject and say ,"Yes, I know this is the right copy, but where is the copy I sign?" I mean, doesn't this guy want a tip, and doesn't this establishment require a signature for a credit card payment or? Everything was wrong here, and we would have gladly spent more. I looked up this location using the yelp app prior and can now personally sympathize and attest to the accuracy of its low ratings. read more

Came in with a party of 8. Seven out of eight meals came out cold and tasted terrible. We were served chips and salsa and the chips were a basket full of tiny little crumbs the size of my pinky nail. My cousin literally asked the waitress if she could please microwave his pasta for him. The waitress would walk by our table and completely ignore us and if we requested anything, such as water, it would take About 15 Minutes to receive it. It wasn't even busy. I probably won't ever return to this Chilis location again. Everyone at the table was displeased. read more

We waited in line to be seated, and was never approached by a hostess to let us know it might be a minute. Same story once we sat down. A waitress came 15-20 mins later to ask us what we wanted to drink, 5 mins later a DIFFERENT waitress asked us what we wanted to drink and we told her we were ready to order. 5 mins after that, someone new brought us our drinks. 20 mins later and we still didn't have our food, ANOTHER waitress asked if we needed our drinks filled. It took about 30 minutes before we got our food. We had ordered an appetizer and soup. The 4 waitresses that approached us were real friendly..... just really unorganized and slow!!!!!!! read more

On Jan. 9, 2015 my husband wanted to go to our local Chili's. I was totally against it. I had they worse service about 6 years ago & NEVER went back. My husband assured me the place had changed management, so we took a chance. Our waiting time was not too bad. Our waitress was right on top of things. Very friendly & helpful. We all enjoyed our meals & our son enjoyed playing games while we waited for our food. We will go back ~ The reason for 4 stars, we were seated by window, but could see right the waiting station and the floor was a mess. Really something you don't want to see while eating. read more

I normally enjoy coming to chilis but last few experiences have sucked! I just left this location and I came in with my bff and sister in law. We sat in the lounge thinking we'd get better service, but we were way wrong. Our waitresses were sweet until the end. They didn't really check up on us too often and when check out came my card didn't work so my sister paid for me and they never came back to bring our change. And they also never asked if we wanted boxes because they didn't check on us and didn't give us a chance to ask for anything. We finally got up and walked around the store to find them and ask for our needs met. And they were super snotty and rolled there eyes. The waitress behind the bar was my waitress the last time I came in. Super sad that this experience blowed. read more

We were waiting for over an hour to be seated, and there was still over a 45 minute additional wait and nobody bothered to update anyone. My husband went in to ask about how long it'd be, and the hostess was really disrespectful and rude. Definitely not going here again. read more

The place was filthy! Half way into our chips and salsa the waitress came and took them away saying they had been "handled" and she was ordering fresh ones for us...... We ordered shrimp and chicken fajitas for our main course and we got steak and chicken. We tried to eat what was brought to us but you couldn't cut the steak with a knife. When we did get the shrimp and chicken it was flavorless. By this time I had lost my appetite, and won't be back for these reasons but also as their was little apology. read more

This is such a good restaurant i have never had a bad experience, we ordered it to go and it was ready right when we got there and it was still hot!! 10/10 would recommend going!!! read more

We showed up and couldn't be seated without a long wait (in an open bar) because only two waitstaff showed up to work on a Saturday night.

Haven't been to chili's in awhile and was very disappointed with the new menu that eliminated several items that were my go to's. No need to go back now. I usually order the prime rib tacos. They were heavenly. Now the menu does not offer any steak option for tacos. So it was chicken tacos or chicken enchiladas. I went with the chicken enchiladas. I'm not a sour cream fan so ask them to leave off the sour cream. I didn't realize that request would mean the enchiladas would be served dry. No sauce at all inside or outside. They were terrible. read more

I was in town for the weekend with my husband and yougest son visiting family went to chilis for dinner our server was amazing so kind and friendly dont remember his name but he was tall and skinny thank you so much for the great time read more

I've been to this Chili's 3 separate times & each time the staff were very friendly, (Gus & Aspen today) food was plentiful & all tasted good. I've had nothing but positive experiences at this particular Chili's. read more

Hour and a half since we checked in(we were told a 20 minute wait.. was 40-45) still haven't gotten our food. Maybe these guys are short handed maybe the dramatized Cornoavirus has impacted them, regardless.. this has been a miserable experience and we have not even received our food yet.. read more

We spent a week in Saint George and stopped here for dinner. Our server was named Matt, and he was fantastic. Never once were we lacking for a refill, and we were taken care of through our entire visit. The food was good and tasted like it should. Best service we have received in Saint George for our entire week. read more

I called in my order due to the virus and I come to pick it up (says ready in 36 minutes) I have now been here for an hour and the girl has come out 3 times asking what was your order name again and I've counted 8 people that have showed up got their food and left now... I'm still here hungry and annoyed now I know to go literally anywhere else for to go orders read more

When we arrived, we were the only ones at the hostess stand. We waited about 10 + mins to even be spoken to by a staff member, and saw numerous people leave due to the long wait and unattended hostess stand. Once we did finally get seated, we were seated by the kitchen where the music playing back there was very loud and it was music saying things like "booze and hoes." At a family restaurant. don't mind that they want to play music, you should be able to have fun at work, but this was just reaching obnoxious levels. We waited another 15 mins to receive our appetizer, which was chips and salsa, and by the time we finally got our food we had to pack it up to go and eat it elsewhere. It took us maybe 15 mins just to get to go boxes. We were rarely spoken to by our server and no one checked on us for refills. We actually didn't receive a single refill. I understand times are hard right now with staffing, however, there is no excuse for the long wait time just to be seated with a mostly empty restaurant. I would say the service I received today was among the worst I've ever had at a restaurant, if not THE worst read more

The food was alright. My chicken was a little rubbery tasting. The service was great!! Our waitress was Maddie and she was awesome! Very thoughtful and personable. read more

Found the tortillas had flour instead of traditional corn tortillas. The waiter dropped them off & never returned. The manager strolled by later and asked if I enjoyed lunch. I explained the problem and she acted as if it was mine, walking backwards and away as she spoke. Totally dissatisfied. read more

St george Chilis is one of the most mis managed restaraunt in St George. Weve teied takeout and dine in and both were a lousy expirience. Dont bother wasting your time or money here read more

I came in and it took me forever to get seated. My food came out cold.. The chips and salsa were great as usual. It took awhile to get refills on drinks. The waiters were all talking and laughing like they had all the time in the world but they did not serve us well. I would not go back. read more

We love chilis but tonight it was horrible The kitchen the restrooms are very disgusting The macaroni and cheese was cold The waiters wasn't friendly It s the second time we came in this chilis go away in another restaurant!! read more

We went to get food to go, the female that worked at the counter for To Go orders seemed annoyed that we walked in to order our food to go. She was rude and told us our 2 items would be 42.00. She was wrong it was 22.00. Then we asked for to go cutlery and she said they were out! I told her that was a problem because we're were staying at a hotel. She said she couldn't get us any so I found a nice server and told her, she went and got us some. Then she didn't give my husband any condiments for his burger and she didn't give me salad dressing. She was the worst server I've encountered in a long time!!! We had to drive back to get my salad dressing and I asked to speak to the manager who did nothing to resolve my problem....besides get my dressing. The only good thing was the bartender was sweet and the girl that got my cutlery. This was on June 27th. I've been in the food and beverage industry for over 30 years, I cant believe they have such a bad employee working with customers and handling their food. Also manager there was definitely not helpful. Food was horrible and I would never go back here again. read more

The hostess was an older lady with glasses who was not nice at all to us or other customers... We asked to move because we were seated right in the middle of a traffic area by the bar and right where the door would open and cold wind would blow in, she rudely said we were not a priority because we were already seated and would not move us. I am usually very understanding at restaurants because I too work at a very busy restaurant but I would never talk to customers like that or refuse to move them when they asked. The server however was very very sweet and polite we appreciated her. read more

This Chili's may very well be a portal to the underworld. The staff is unfriendly. I was with my young siblings (who can't drink, mind you) and was treated like a 2nd class citizen compared to the 2 ladies on the table next to me who we're pounding margaritas like it was the end of the world. Also, the food was the most marginal I've had at any Chili's. Everything was overcooked, even the burnt Southwestern egg rolls. HOW DO YOU RUIN SOUTHWESTERN EGGROLLS?!?! Well unfortunately they did. You couldn't pay me enough to come back to this Chili's again. read more

Ay ay ay, muy delicioso! The soothing feeling of chicken snappers sliding down my throat reminds me of happier, gentler times growing up in the cornfields of Ohio. The service was really good. What can you say... it's Chili's and you're in Utah. read more

New look. New menu. Delicious and great. Even the waitress was excited about the changes, and did a great job! Food was tremendous. Had they table side guac. And the smoked wings, Mmmm... read more

Great service! The server was very attentive and on top of everything. The food was exactly as described. It's not very often that the food actually looks like the picture in the menu but I got that here! read more

I come to this Chili's every time me and my family pass through St George. We have literally been coming here for years and the staff has always been friendly, and the food amazing. I can't believe there are even any bad reviews on here. Great Chilis, I'd highly reccomend!! read more

Wow guys. My husbans and I basically laughed when they brought us our salads with our combos. No one seemed to see the problem, but since we complained we got 50% off........not worth getting the kids out of their car seats for a roatrip break..... read more

Staff was very quick and friendly, but the food was BAD. I got the the triple dipper with egg rolls, Cheeseburger Sliders, and Buffalo Wings. The Buffalo wings were burnt to a crisp, and the sliders were raw inside. I didn't notice right away, I hope I don't get sick. read more

Just plain nasty. Heat lamp crusted and dried out food. Too much salt- overall just gross. We won't be back.

Wow. I only ate here because a customer gave me a gift card for Chili's. I feel like I should call my customer and apologize for wasting their money. We spent over an hour and a half in that place and all we ordered were 2 drinks a burger and an order of nachos. This Chili's is so bad I won't eat at another Chili's. I should have known better from all the stellar reviews this location has... read more

Other than the chips, they keep changing the menu. I like the place but it is not as good as they used to be. Twice had the ribeye and I hate to say it but it was the worst ribeyes I have ever had. It seems like a restaurant that won't be around for very long. read more