We returned for dinner and Chili's again they didn't fail. The service is usually great unless it's really busy. The restaurant was busy but service was still good. Our waitress was very attentive. We ordered chips and queso. We also receive salsa. I love Chili's chips very light, thin, and crispy. The salsa is good. The queso was good- warm with cheese, refried beans, and a little spicy. I ordered 1/2 rack of BBQ ribs, fries, and corn on the cob. My favorite is the street corn. The ribs was very good. Most of the ribs were soft, moist, and tasty. My bf ordered his favorite. Chicken wings and house green salad with balsamic dressing. I brought the other half of my half rack and enjoyed it for lunch. I'm sure we'll be back! read more

See all

Chayton is a good bartender. Alexis is a wonderful host. I don't know who made my steak today at 430pm on this Tuesday May 25th but thank you to the cooks. Everything was a five star experience. Nothing was wrong. read more

Chili's - Tex-Mex Near Me - Mililani, Hawaii

Chilis is a hit or miss most times. I feel over the years this location got so much better. The wait time wasn't that long and texts you when your table is ready. Went in as a party of 4, but then a couple more people joined us. They accommodated us with no complaints and were very understanding. The manager was great helped out the servers/hostesses by wiping tables and chairs. Sat us at a bigger table when more people joined. One of our guests ordered an appetizer but the eggrolls wasn't as crispy as the other appetizer. The server and manager corrected it immediately. They were very attentive and checked on us frequently. As a server I was very impressed with that. The manager always touched our table and helped refilled our beverages. I wish I got his name but he was a tall Caucasian man, he needs a raise he's an awesome manager. Will be back again! read more

Not bad! If you check in, you get a free chips and salsa. We added guac cause who doesn't love guacamole?! It was very chunky, which I like. The chips were really salty by the way. However, our server was amazing! I can't remember his name, maybe Jason? He was a bald local looking guy. He was very attentive to our table. He let us sample the chili before bringing out a cup for us since he warned it could be salty. He was right. The chili was superrr salty. I appreciate the heads up cause we would've been very disappointed had we actually ordered it. The chips plus the chili was overkill on salt. We got a sunrise margarita and a Tito's punch to wash it down. Both were very fruity and sweet. They have a similar taste. I'd get them both again for sure! The kitchen was also VERY slow. Took over half an hour for our food to come out. They also didn't make all of our food. We got the smokehouse combo of ribs, sausage, and brisket quesadilla. They left out the sausage initially, but we got it by the end of our meal. It came with garlic toast, corn on the cob, and fries. The ribs were very tender with a great barbecue sauce on top. The other items were pretty good too, but nothing remarkable. The steak, shrimp, and chicken fajitas were also good. We got the combo of three proteins. It comes with guac, sour cream, cheese, Mexican rice, and black beans to go with your tortillas. They give four tortillas - more would've been better. You need at least 6 honestly. It was a lot of food altogether so we had plenty of leftovers. I'd come back for the service most definitely. Parking is easy in the shopping center lot. Try it out! read more

See all

A couple of Wednesdays ago (12/12/18) around 6pm we went to Chili's Mililani kind of spur of the moment for my brother's birthday and because I was flying back to Maui on Thursday. We didn't have a reservation but they were very accommodating and we didn't have to wait that long. We had a party of 7 that turned into 10 and we still didn't have a problem. For starters we ordered the free skillet queso and chips that you get when you check in with Yelp and ordered a couple of orders of their triple dippers. My dad and my brother had their chicken fried steak, my mom and sister in law had their ribs, I had their ranchero chicken tacos, my older brother and sister in law ordered fried pickles, an order of their triple dipper also and they ordered a couple of other things but I can't quite remember. My Grandma wasn't very hungry so she just munched on all of the many appetizers that we had lol. For drinks, I had my usual presidente margarita. I love their margaritas. We all ordered various beverages and everything was great. We have been going to this Chilis for years since it opened, maybe not as often as we want, but we do enjoy it when we go especially as a family. There is a lot of parking because it shares its parking with the Town Center of Mililani and customer service is always great. Check it out. read more

Dining in, we've always had great experiences. However, the same cannot be said about their take out service. This was the first time I ordered online. Everything on their website was easy to navigate and select until reviewing my final bill. The total given from the cart didn't add up correctly so I called to confirm my total and bring the discrepancy to their attention. I spoke to a woman, and explained the situation, so they were aware there website is giving wrong information. Her solution was to come in and speak to the manager. "Wait, what??? You want me to come in and explain everything that I just told you to your manager???" "Look, I just thought you should know your website is giving wrong information." My husband goes in to pickup our food and is next in line. The girl at the pickup line is having a nice conversation with the person in front about getting her hair done. Wait, what??? I think I prefer to dining in. read more

Chili's - I'm no mathematician, but their total doesn't seem to add up. - Tex-Mex Near Me - Mililani, Hawaii

Food so so..the 2 stars was for the terrible service by our waiter..he looked like he just didn't want to be there .. wish we had waitress who looked happy. We wondered why, even for a weekend, it was pretty slow..maybe they had the same waiter. read more

Don't know how much longer this place can stay in business, seriously. This is what happens when corporate food goes from semi-homely to really ugly in a few years. When me and my husband visited last week, the place was packed with men and women from the US Army. They had some kind of large party here. Maybe that's how they can stay in business...from parties and groups of people who have no clue that Chili's is slowly deteriorating year after year. My husband ordered a Southwestern BLT sandwich ($10.99) and got HALF a sandwich...yes, no kidding...half. Take a look at my picture if you don't believe me. We were quite shocked....HALF A SANDWICH???? Are you kidding? This is a joke, right? Did they serve the OTHER HALF to someone else at another table? I ordered shrimp fajita (I think it was $13.00) and had to share one of the three small fajitas with my husband, because I felt bad for his HALF A SANDWICH. The shrimp were small to be expected, somewhat tasty. The rice was really weirdly flavored. I usually love rice of all kinds but this was just plain odd. It had a weird peach flavor to it. I didn't eat it all...they didn't give much anyway. The dish they served it in was very shallow anyway. Fail. read more

See all

I'm actually surprised that it wasn't as bad as I was expecting it to be. We were seated and able to order right away. Apparently, you get free chips and salsa or a free drink every single time you visit when you sign into your Chili's reward thing. (Idk. This was my first time to Chili's in like years, so I signed up for that thing and just found out.) The chips were fcking HUGE HUGE HUGE. I ordered the triple combo fajita, and that thing was fcking MASSIVE, too. There were literally like 10+ shrimps, a steak, and a chicken breast on the skillet with like an entire grilled onion, half a grilled bell pepper, a cup of black beans, guacamole, half a cup of cheese, sour cream, pico de gallo, 5 tortillas, and rice. I can't believe this is supposed to be for ONE person. This. Is. America! Anyway, the chicken was surprisingly tender, juicy, and flavorful. The rest of the meat was just okay. I walked out of there with more than half of my meal packed for the next day's lunch AND the server gave me a huge pillow of chips to take home. I might have to make another visit there if I'm seriously starving. Damn. read more

Chili's - Triple Dipper - Tex-Mex Near Me - Mililani, Hawaii

See all

Chili's has multiple locations around the island. This location is no different from the others. Some changes if you haven't been there in a while: - They have done away with the coloring menu for kids and have replaced the coloring with a tablet with games - new menu items! Constantly changing items keeps you wanting to try more stuff. - there is a yelp check in for free queso and chips!! Use it! Chili's is a consistently good place for all occasions. This used to be my kids' favorite place because they love the special drinks they can ord3r with the kids menu. They are now too old for that. Customer service: customer service is pretty good. They take reservations for parties over 10 and even so, I don't remember waiting for more than 30 minutes for a table. The last time we went, our waitress checked on us a lot and came to refilled our waters. The only b time there was a gap was because staff were singing happy birthday to a nearby party. I got to give them credit because they put up with all my customizations. I'm sure they wish I'd just ask for a regular item lol. Thanks Chili's for making it easy to stay on track with my diet :) Food: food is the usual American fare. They have burgers, chicken, pasta dishes. For those wanting a lighter meal, there are salads and appetizers that are great for sharing. Overall, it's a great place to meet your girls for drinks, watch the game or enjoy a meal with the family. read more

See all

Mi Amore was our waitress again, I remember her from our previous visit many months ago. She has the most contagious smile, and such a cheerful personality, yet very professional. She tends to our table just enough that she isn't being too disruptive. Mi Amore has to be my favorite waitress. My son got the cheddar bites, which came with a dipping sauce served in a deep basket, he mentioned it tasted more like mozzarella sticks than cheddar, and ate half of it, which was a large amount. Mister got the loaded potato soup in a cup, which he enjoyed. I was hungry for dessert, and got my favorite chocolate molten cake (which I split with mister). The chocolate molten cake is served with vanilla ice cream and is basically a spongy like chocolate cake drizzled with chocolate sauce. Although we split the cake, we still couldn't eat all of it. read more

See all

Yes! Another great night at Chili's! I actually haven't updated my original review since 2011 so this is a good time to do it. Sat on the bar side at a "regular table" which may have been a good idea cause I'm not the most graceful on high stools.. Haha. When I checked in via the Yelp app I got a special offer for free chips and queso! Yummy! I was planning to use my coupon from the email for my choice of appetizer so it was nice to use my check in offer! After a VERY brief scan of the menu I opted for the first thing that popped out at me, the avocado bacon chicken sandwich on a pretzel bun. The bun was toasted and crunch with juicy grilled chicken topped with lettuce, tomato, bacon and avocado. It was delish! I loved that the sandwich wasn't overly drippy. As a matter of fact, there was no drippage at all! It came with fries...nice. As much as I wanted to, I could not finish the whole thing and brought home half of the sandwich and a few fries. Our server, Josie, was very fast and checked up on us a couple times throughout the dinner. On a whim we added dessert at the last minute. We decided to get the molten chocolate peanut butter cup dessert... Not sure what the real name of ot is bit it was a marble molten cake (I think it included peanut butter?) with ice cream and topped with crushed chocolate peanut butter cup pieces. I'm not the biggest fan of this candy but this dessert was scrumptious!! See photo! So glad I came back to dine as it's been a while. Plus no liquor for me even though the tropical sunrise was tempting, I haven't had a drink in a really long time. Maybe on another occasion..we shall see. read more

Chili's - Dessert! - Tex-Mex Near Me - Mililani, Hawaii

See all

I always have a hard time deciding on what to eat here. Everything looks so appetizing. Usually I'll settle on the appetizer trio so I can try different things. Sliders, chicken, southwest eggrolls are always winners. Their fajitas are also good. Pasta is so filling and can get a little spicy. The mex bowls are pretty good too. Their non-alcoholic drink offering is pretty extensive as well. Lemonades, iced teas, fountain drinks are all bottomless. Just be careful as they can fill you up before you get your meal. Service is usually pretty good. Sometimes they can be stretched thin, but overall they are very attentive. read more

Didn't have to wait long for a table, food was amazing. The waitress was pretty kind as well. Although, we did experience a couple issues. The first issue was the waitress did not check on us every now and then while we had our meal. She only came to us to take our orders and to show us our total after we finished our food. I would understand if the restaurant was short staffed but at the same time it wouldn't make sense to not check on us if we need a drink refill or whatever. The waitress did apologize for taking a while to check on us. If the restaurant is short staffed, I do apologize for coming out strong and don't want to cause any more burden, but for a restaurant such as chili's, we did expect at least a decent service. But to us, it looked like a come and go type of service. Second, we were a bit confused as to why our chips and salsa was not free. We did look at the menu on our phones and it showed that chips and salsa are complimentary with our food. When we looked at our total, we got charged $6 for chips and salsa. Overall, everything from the quality of the food to the short wait time was great. Just needed to work on the service. read more

I had lunch here with two friends. One of them paid for it all. Which was great, cuz the food tastes better when it's free. I had their double cheeseburger with fries. It took awhile because they were short handed and the waitress was working her butt off. And I give her credit she was on top of it all. I wish I can remember her name. Anyways, the burger was good and cooked the way I like it. Crispy around the edges and tender in the middle. I had to break in two because they serve up a huge burger. I could have used more fries but the portions was just right. If I had more fries, I think I would have popped. Next time I will try their Chili. read more

It is chilis so if you have been here then you know what to expect. I usually order the appetizer sampler and Ive been to this location twice so I can say that it depends on the day whether or not you will enjoy it. I say this because the first time I came here my food was lukewarm almost cold and it was just not great but the second time it was hot and everything tasted good. Other than the food the staff can be a hit or miss also, the first time the waitress was really nice and the second time another waitress had an attitude towards my friend who asked her about the yelp check in offer. I would def go back if Im in the mood for chilis. read more

Chili's - Tex-Mex Near Me - Mililani, Hawaii

See all

The food is really good. I mean, probably the best tasting food at any Chili's on the island. So, why the 3 stars? 1. For starters its not a "cozy" Chili's...it's the "BRIGHTEST" Chili's I've ever been in. And I have been in Chili's all over the mainland and the world. Quite honestly the lighting gives me a headache. I can start to feel sick from the lighting before the food ever comes. I get the same sensation every time we go, so I figure its time to mention. 2. Plus, we always order the bottomless chips & salsa...they always rock. This is the ONLY Chili's we have ever gone to where they charge you to take home a bag of chips & salsa. So, the minute you ask to take home a bag it doesn't matter if they have only brought you one bowl or 10...they become bottomless and will cost MORE if you want to take some home. We love Chili's anywhere, but heed to warning on the two above items when you go. read more

Chili's - Flat Bread, Quesadillas, Potato Skins and Chips & Salsa - Tex-Mex Near Me - Mililani, Hawaii

Like mild food poisoning? If you do and raw hamburgers, and nasty sides are your jam this is the place for you. Ate here last night. Staff was great, doesn't makeup for the bathroom scene that followed. You have been warned. read more

Great way to start the weekend! One of the few places I know that have fried cheese curds! Ordered the pupu platter with cheese curds, fried onion petals and sliders. For drinks we started with a strawberry and original blended margarita. The strawberry is my favorite, rimmed with sugar! Waitress was really friendly and worked really hard. By the time we left the bar was full with customers. Yet she still was attentive and courteous! read more

Chili's - Blended Margaritas - Tex-Mex Near Me - Mililani, Hawaii

See all

My wife and I got our food delivered from here and mostly everything was good. However, My brisket quesadillas were burnt black, and they don't offer the Nashville hot chicken tenders in Hawaii. I have never eaten in the restaurant, but quality control needs to step up for food being delivered. If you need to refire something, you better do it! read more

It's nice to catch up with ol'friends and coworkers at this joint. We'll usually have lunch and a few drinks. And if the drinks are strong enough, we'll walk around Mililani Town Center to kill the buzz. We are usually seated right away and if I or my friend comes first, we are still able to grab a table if all of our guests aren't here yet. Sometimes we'll bring our kiddos and pay a few extra bucks for them to play games on the iPad that is provided. Also, you can split your bill using the iPad and pay that way. I haven't had terrible service here because I'll usually remember.. read more

Fantastic service and your typical chili's good. I loved our server so much. He always made sure our table was taken care of and he even gave us extra stuff to make our dinning even better. read more

Chili's - Tex-Mex Near Me - Mililani, Hawaii

Sort of home alone dinner. Puppy helped with the ribeye. Very delicious except for the queso, which was very salty. But no biggie because it was free. read more

Chili's - Ribeye steak - Tex-Mex Near Me - Mililani, Hawaii

Covid review: Chilis has one of the better systems set up for their clients who want to dine in. You go to the front, tell them how many people are in your party and they send you a text with an estimated time. They text you when they're ready to seat you. They space everyone our 6 feet apart and are constantly cleaning in restaurant. I believe one person is designated to that their entire shift. I could be wrong, but it looked that way to me. They give you menus, unlike other places where you just scan the code to see the menu. We ordered our food. It was super good, I haven't had chilis in a while. When you're done there's directional arrows on the floor in which you exit (not through the front door). read more

I checked in for a party of 4 and I was told that the wait would be 30 mins. I was upset that the hostess did not tell us the wait time could be extended as I viewed it on the app. We ended up being seated about an hour and 5 minutes later. The only reason we decided to wait was because of a promo we wanted to use. Immediately after we got seated we already knew what we wanted to drink and eat. The promo that we wanted to use was Chili's Birthday Special: $3.13 Presidente Margarita on 3-13. The waitress who took our order told us she hasn't been informed about that deal. I showed her the ad on my phone & it showed what Chili location we were at. She wanted to double double check with the manager. Shortly what seemed to be a manager or another higher up came to our table. This is what pissed me off. Instead of being apologetic about if or there was an misunderstanding or misprint. He came to our table and literally said "So that birthday deal you want, No! Cannot, we only did it last year" and walked away. How rude and unprofessional is that? You know he could've lied or sugar coated the mess up and just said, last year they honored it, but due to covid and the need for sales, they're still charging the presidente margaritas at the regular price. I wouldn't argue about that. But with his stink attitude, I could not WAIT to Yelp this place. All of us was just disappointed. If we knew this special wasn't applicable we wouldn't have waited the hour and 5 minutes that was supposed to be 30 min wait. I am pretty sure we weren't the only ones who came with this promo. They should've put up a sign saying so. 2 stars for good tasting margarita of the month. ZERO stars for being unprofessional read more

Chili's - This was the ad in the Chili's website and it was the location we dined in at. Mililani, Hawaii - Tex-Mex Near Me - Mililani, Hawaii

Made a take out order because the online checkout wasn't working right... called this location and the staff were apologetic and friendly while being informed about the online ordering application. The staff remained friendly throughout the ordering process and was very helpful. Upon arriving to the store location, the staff working the door was also nice and helpful. The curbside service was very prompt and very nice. read more

We'r love chili's!! Its our go to whenever we want something yummy!! Food is great and dessert is even better!! read more

Chili's - Spinach queso and cheese dip with chips!! Yaaaas!!!! So delish!! - Tex-Mex Near Me - Mililani, Hawaii

I ordered through the Chilis website for pickup. When we got there, we waited for 5-10 minutes for an employee to greet us. Me and my cousin got our orders for about another 10 minutes of waiting and we're both given a receipt to sign and to add gratuity or not. My cousin left a tip and I did not because there really was no service at all so I didn't feel that it would be right to leave a tip. I handed the worker the receipt and pen and said thank you for the food, to which she snatches the pen and paper out of my hand and gives me no verbal reply. Me and my cousin were walking out the door and my cousin says, "What's wrong with her?" The worker overheard him and replied, "I don't care!" as we're walking out the door. We go home to open our food and our orders are somewhat wrong with misplaced items. I ordered the smokehouse combo with chicken tenders and added two sauces and a side of mushrooms. I didn't get them. read more

First off when we arrived we were greeted by the biggest happiest smile from the host Naone! You can tell he loves his job and it set the tone for the night. Food is always consistent here. We've never been disappointed no matter what we order. This time I had leftover fajitas so I guess the commercial was correct!!! More for your money. But I still won't share... read more

Chili's - Tex-Mex Near Me - Mililani, Hawaii

We sat at the bar. The bartender was not the best. I ordered the boneless buffalo wings. They gave me the bones. I ordered a beer as well. He didn't make it. And mind you, he didn't have much people at the bar. He made my friends drinks. They had cocktails. And I ordered my beer the same time they ordered. Then I ordered the classic steak with shrimp. My steak came out with NO SHRIMP. And I was charged for it. And he barely checked on us too. Horrible lame service. Save your money to eat else where. read more

I'm just here for the molten lava cake ! Best thing I ever had! I usually opt to take it home and go buy myself some vanilla ice cream for extras because they aren't extremely friendly on the scoop size. But if your eating in-- ask for the extra scoop, you don't regret it. read more

Why are these green on the inside now? I've been ordering from this location for years. Tonight was the first time I was severely disappointed, they taste really off so I tore them all in half and they're all mushy, greenish brown. Different supplier? read more

Chili's - Southwest egg rolls, trio platter - Tex-Mex Near Me - Mililani, Hawaii

See all

This is probably my favorite place within the area! Why? Environment, customer service, quality selection and favoring. Pluses / Minuses + parking + customer service + environment + noise levels + crowd: especially during sports seasons + quality of food * our hostess Miamor was absolute wonderful and is the primary reason for a 5 Star Rating ~ aka: 5star service read more

The staff were able to provide green salad instead of mashed potato with my meal. Loved the citrus dressing. Fast service

#QuarantineCuisine ONE HOUR from the time I put in my online order to the time I drove away. The app said it would be ready in ~24 minutes. I knew it wouldn't be as this location, even when fully operational, rarely has take out orders ready on time, so I left my house AFTER the ready time. Took the 12 mins drive and I still waited 23 mins standing in the parking lot watching orders placed after mine leave before me. There's only one person working the "Curbside ToGo" door. I am grateful for these places being open during this time of quarantine but knowing that this location needs improvement in keeping their promised pick up times, only 3 stars this visit. read more

Ok.. did an online order. Shortly after I received a text message from a person claiming to be a lottery winner and wanting to share some money with me... super weird since I've never got one of those before. Then a few minutes later I received a call and thought it was SPAM. Apparently it was a worker using their personal device trying to contact me saying they were out of egg rolls but I didn't know about it until I arrived... while waiting for our order several people also ordered the same thing and were told upon arrival that they were out. We ended up just selecting bites to replace the egg rolls. We had to wait an extra 10-15 minutes till our order was complete on top of the time already water for the order to be made. Later the guy comes back with our order forgets to make our drink and starts dropping "f" BOMBS. A little offended I was about to say forget it I don't want any of this but I get it they were super busy and the kitchen looked like a hot mess..... fast forward. We get home ALL of our food is cold, tortilla for our fajitas are cold like it just came out of the fridge and hard as a rock, the triple dipper they apparently fixed came with some chicken tenders with some type of BBQ sweet sauce when we ordered boneless Buffalo wings, medium classic ribeye was well done, and to top it off there was a short curly hair sitting on top of my container... I won't assume what kind of hair it was but I'll let you use your imagination . Sooooo DISAPPOINTED, DISGUSTING , and a waste of $140 . read more

See all

Chili's is a fun dining experience for family dinners and girlfriend get togethers. Their pricing is fair for lunch and dinner, especially right now while they are offering the "3 for $15" menu of specials - beverage, side and entree for $15. The noise level is moderate to noisy. Silent TVs are placed around the dining and bar area. It's easy to hear the person you're sitting across from, but maybe not down the table from. Outdoor seating is also available and much quieter. Happy hour is 4-6PM and late night Sunday through Thursday, 8-10PM. read more

Chili's - Tex-Mex Near Me - Mililani, Hawaii

See all

Sadly, they wouldn't let us use the yelp app coupon, because it was dine in only. They're dining room is closed due to Covid stuff. Unfortunately, that answer depends on which location and who's working. Frustrating. Esp when you're planning dinner beforehand. Food good as always (they also forgot my drink this recent visit. it happens.). Maybe the coupon shouldn't exist or at least they should be consistent in the response for use or something. read more

Ordered for pickup for lunch. Went to the pick up parking area, email says my order would be ready around 12:31pm. The side door was wide open and I could see workers. They seen me sitting there but never came out to ask me if I'm waiting for an order. I had to call the store and ask about my order. They then came out 5 min later with my food. Got home (5min away) and my food was cold. My sons kids pasta was very hard noodles with no sauce on it and they forgot to give him his kids side of fries that comes with his kids meal. The only good thing was the chips and salsa sadly. My family and I always eat here (dine in), and never had problems. Just disappointed, was hoping to have a great meal take out since we're all quarantined. Probably a sign that I should stay home and make me a sandwich instead lol. read more

Chili's - Hard, dry pasta (kids meal) - Tex-Mex Near Me - Mililani, Hawaii

We love to go there for the spinach dip. Usually, we always have a great service and a great time. But last time, it was not the case. It does deserved a review. We were sitting at the table where one of us is sitting on the cushion bench and the other one on the chair. I ordered a burger and my husband ordered a big appetizer. Pretty simple eh ? The boss girl came with both our plates at the same. Dump the appetizer on the table in front of my husband. Then, my burger top bun fell over on the bench next to me. I grabbed it fast. The boss girl said " nice catch " and laughed. I'm still holding the bun in my hands, whom has touched a public bench(!!!!!!!) (germs anyone????). She put my plate on the table. Silence. She finally said " do you want to replace it? ". Is it me or this is bad customer service ? read more