Went to eat took 45 minutes to get drinks thank they forgot to put bourbon in it. Took over and hour to get a burger. I thank they are very short staffed or something, will not be back. read more

If it weren't for the server, this review would be much worse. My co-workers (3) and I went to Chili's for lunch and opted to order items off of their new leaner menu. Well after waiting nearly 30 minutes for our food, we received the wrong food. Our food didn't come with some of pictured menu items, like a salad with Romain and fetta or the grilled avocados. We did get a side salad of iceberg lettuce delivered later and then a few slices of avocado. Because everything was so late coming to the table, it wasn't worth sending anything back as we had to return to our work. Before leaving, I asked to speak to the manager. He comes from the kitchen, but instead of offering an apology for the slow and incorrect food, he responds "that's what happens when people don't come to work". Really?! is that appropriate? I wasn't mad until that moment. Again, if it weren't for the server who did an excellent job at engaging us, despite having difficulties, I'd rate this place piss poor. Thank you Kita for being professional and courteous. read more

This had to be the worst experience of dining out in a while. First off. We ordered an appetizer of fried pickles. For $5 and some change u get a handful of them! (Que the sarcasm ) What a steal of a deal!!! They were floating in the grease they were fried in. The coating came off of every single one of them. Not appealing in the least! Not only that, it was a ridiculous price for the quantity of pickles. You can normally go to ANY restaurant and get 4-5 times the amount for that price. Secondly, I ordered fajitas which normally comes to the table either sizzling or blazing hot right? That didn't happen. Everyone's food at the table was lukewarm and or cold. I could actually touch the cast iron dish with my bare hands. Her coworker had to help her bring food out so that alone tells me that it was sitting there waiting. IJS. My chicken didn't even look charred enough to even be called grilled. We call them to come get all of our plates and the server had the nerve to argue me down and say that they just took it off the grill. No sweetie. Not when the flour tortillas are stuck to the paper, shredding and crumbling apart from sitting there too long. She then CONTINUED to argue me down. I give them 2 stars because they at least went warm the food and it was edible. Will I go back?? Naw. I'm good. Chili's management need to check these waitresses. As a matter of fact my waitresses name was Fallon. I hope that someone from this Chili's, #647 sees this. read more

Went to Chilis as it was across from my hotel and other Chilis I have eaten at were pretty standard with quality service. This Chilis was just the opposite. The service was remarkably poor and I should have listened to my instinct to leave. Ordered a medium burger that came well done and burned on the edges on a stale bun. The onion rings were overcooked, I suspect cooked twice. To top it off, they were out of ketchup. How can a restaurant known for burgers and fries be out of ketchup? Never again. https://www.tripadvisor.com/ShowUserReviews-g40223-d463958-r487823278-Chili_s_Grill_Bar-Houma_Louisiana.html# read more

The food is always good at chilis... No matter what city it seems. But in this city.. If you can tolerate their staff socializing instead of cleaning the tables off so the customers waiting can be seated then it's a decent place to eat. I believe her name was Mandy that spent more time socializing than working. read more

Horrible experience. There were 4 tables seated when we showed up. They said there was a 20-25 minute wait, so we got on the wait list. Nearly 35 minutes later our table was ready. We were told there were only 2 servers. Ok, well by that time there were 3 other tables. Took quite some time just for them to come get our drink order. Hubby had time to go to the bathroom and so did I and still waited. The couple behind us waited for over an hour for sandwiches. We finally ordered, by this time there were only 2 tables left. Several parties came in and were told there would be a 40-45 minute wait. THERE WERE ONLY 2 TABLES. When they brought our food, the waitress dropped my husband's tortillas on the floor. She picked them up and said at least they were wrapped. The tortillas were ice cold. He did NOT enjoy his meal at all. The waitress made sure to mention that she was pregnant and joked with the other waitress that she gets what she wants because she's pregnant. There were 4 staff members standing near the entrance talking and joking all while turning people away with the 40-45 minute wait for a table. If I could give it a 0 rating, I would. read more

I love Chili's but, It's always a 50/50 chance that the food will be good... Well tonight it was NOT! My soup was cold... Chicken was raw... And burger bites were over cooked! Not pleasant at all! Disappointed! read more

Horrible food, terrible service, awful drinks whats to like about this place? My drink tasted like plastic with no alcohol in it. The waitress snatched it away never replaced it and charged me for it. Our food was cold and tasted bad. Stay away from this place unless you like indigestion. read more

Great food. Terrible service . Waitress was a bit ditzy and barely serviced us or anyone else for that matter. The table next us had children who needed a booster seat. We told her shouldn't they have one to keep from jumping all over the place , she told us "they didn't ask for one" and still refuse to bring them one. She also kept forgetting to bring us things, like spinach dip and no chips! Careless and dumb . Great food however read more

I called and ordered a molten lava cake and the woman asked for my name and my phone number and told me it would be ready within 10-15 minutes so I waited and went up there and when I went inside they said they have no Record of my order and that it would take another 15 minutes which didn't make much sense to me since there was hardly anyone in the restaurant but I waited and when I got the cake it was still frozen and they didn't say sorry about them not having it ready the first time and kind of just rushed me out I will not be back there I hope that not all chilies are this unreliable and this is not the first time I've been disappointed with them I was just trying to give them another chance read more

Went to chilis last Saturday night for a spontaneous date night. We ordered the 2 for $35 combo deal with an appetizer, 2 entrees, dessert and patron presidente margaritas. First off, we were not given napkins or silverware when we were seated. Then, we got our appetizer after our entree. Our drinks were served right before then. I ordered a bacon cheeseburger medium. This was the greasiest burger I've ever had in my life!!! I used 3 napkins to sop up the grease. I then waited another 10 minutes for a knife to cut my burger in half because the little brown bag we were given as "silver ware" was just a fork. Besides being greasy.. I was not asked how I wanted it dressed so some weird sauce was on there. Bottom line: I would have been satisfied with an order of Texas cheese fries and draft beer. The end read more

Service over here is horrible. It took them 20 minutes to just get our drink order. We were ready to give our food order but she said let her go get the drinks first. Then took another 10 minutes to come back. It was not busy at all in there for it to be that long of a wait. About another 30 minutes we finally got our food and our order was way screwed up. We will never return back here read more

Awful experience for my husband and I last Monday. We are from Newport news, va and have always loved Chili's and their food and service. Our food was awful at this Chili's and service was basic. My husband had a smoked chicken quesadilla and the chicken was overdone, tortilla dry, and some pieces had mostly onion and little chicken. I had a Chipotle fresh mex bowl and they didn't have all the ingredients (no black beans or tortilla crips) and the chicken was completely bland, overcooked and tasted like rubber. I ordered the buy one get on free margarita and they brought both drinks out to me at once. I understand making sure everyone gets their drinks, but I want a fresh cold drink, not a watered down beverage. We were so disappointed and will not be going back. read more

definitely dont know how to cook steak . im triggered . i ordered medium and i might as well have met the cow itself . read more

Chili's - American Near Me - Houma, Louisiana

High prices, low quality, poor service, cold food, poor attitudes. Too many eateries in the area to tolerate this kind of poor experience.

Food is good for a chain. But service here is always terrible. Just need to care a little more.

Meh. I'm not a big fan of most chain restaurants, but had a special to use my Plenti card and was going to get so many extra points for a $30 or more purchase. Since I was alone, I got an appetizer... some wings. They weren't very saucy, and two of the wings looked like nuggets. (???) When eating them, I realized that it was two wings that were broken in half,,, and by half I don't mean a drummette and mid section, I mean the mid section was broken into two halves. I'm no PETA captain, but I'm not really into having my food abused before it is cooked. Then what's odd, is the two broken pieces didn't match up, so it wasn't even from the same wing. I realize this is a suppler issue and not Chili's per se, but it seems the cook could have seen that this quarter sized, round shaped "wing" wasn't a wing. Yet, both pieces were counted as a full wing as far as my order was concerned. I ordered the fajitas. They were ok, nothing great... nothing terrible. I DID have to ask the server to please quit coming by my table and asking me if "Everything was ok?" EACH AND EVERY TIME SHE WALKED PASS MY TABLE! Not that I was counting, but I figure she asked that question around 10-15 times before I asked to please stop. If I needed anything I would let her know. I'm all for good service, but no need to ask if every sip of tea was ok. Then I got the bill, and the little wireless kiosk at the table is the most useless garbage that has ever been installed at a restaurant. The ONLY reason I think it is there is to put video ads on (THATS what I want while I'm eating) and there was a trivia game you could play for $1.99. Seriously? Anyway, I couldn't get the kiosk to accept my Plenti card, the server had to help me. After about 2 minutes of this, she said "There you go. It's in." Then I swipe my payment, etc. Well, since the extra points was the only reason I went there, it turns out I never got my points credited. She had no idea how to operate this contraption either. So, the purpose of the wireless kiosk is to sell you trivia games, show you ads for more food, and to keep the server from having to go swipe your card and bring you your receipt. I'm GLAD I saved Chili's some manhour time, but the kiosk at the table is about as helpful as tits on a bull. Scratch that... I assume bull tits could be fried and at least not be broken into half sized pieces. I wont be going back. The only reason I give it 2 stars is the fajitas were hot. read more

I love eating at Chili's. Ever since I joined the Chili's email alerts I've been receiving coupons that I have really been taking advantage of. I really loved the one that brought the 3 for $20 back I can't wait to use it. Every time I go there no matter what time I go I always enjoy myself. Keep up the good work. And let's not take about the 2 for 1 drinks I can't get enough. read more

i just spent my last gift card at chilis. now i dont have anything to make me go back. it used to be one of our go to places. not any more. the food has been going down hill. in fact one of our last visits my husband wanted a steak and the waitress strait up told him to order it cooked less than he normally likes it because they have a tendency to burn them. another one we went and the hostess was quite hostile. we had 2 kids with us, she asked if we wanted to sit in the bar. we looked but all they had was high tops open with high chairs those obviously dont work so we said no thank you and asked for a regular dinning area. she very rudely said fine but you have to wait all our servers just sat tables so they need about 10 min to greet those tables and get appetizers in, wait here and walked away. we didnt wait we left. the last visit made me completely done though. i ordered to go to use my gift card because i was in a hurry. i got their,went in the to go door, there was a lacy there she walked away with out greeting me. she was going through a to go food container and she had another in her hand. the manager walked to the back where i was standing on the opposite side. you could also see the food line where i was standing. he told them this line needs to be cleaned i know people are about to be getting off get it done before then. the girl who ignored me for the past 5 minutes says oh, i know i get off in 10min. im waiting on my food then going. so shes still on the clock just not serving me. finally another few minutes another waitress who was actually working came out with a tables food asked me if i had been served i told her no, she said she would be right with me. she came back took my name and got my food. guess what my food was in the container the server opened then closed because it wasnt hers, the same server who was still on the clock. it took all of 2 seconds for my card to be slid, and say have a nice day. why couldnt i have gotten prompt service when i walked in especially since my food was sitting there. get it together. slow service, cold food, and rude staff no need to have that experience again read more

I am pretty sure I will get social security before my meal gets here...I'm 43.....it is taking sooooooo long. It took too long to get drinks and take our order. We did get our appetizer in good time. We got the triple dippers. The fried pickles were very greasy and soggy. The fried cheese was good and the onion rings were ehhh ok. I ordered a bowl of chicken tortilla soup and while it was a full bowl...it was not hot and was average tasting. During the meal we were left with empty glasses too long. The waitress was nice, just took a long time. read more

I went here with a coupon, and the waitress and bartender- (male) gave me attitude, and the bartender came outside to see what my car looked like gave it a mean look (I do got a sport car) and see if I had anybody else with me in the car, but the waitress said it like ''o why are they doing this to us'' after I handed out the coupon to this other waitress so she didn't even take my order and yet she saids that wtf? like doing what? whats wrong with having a coupon I never went to chili's in my life till now with the coupon and I never will again not in Louisiana that's for sure cuz im from Chicago and in Illinois/Chicago people there treat customers nice with respect and don't ? if they have coupons very horrible experience on top of all that the food was greasy! Didn't even taste that good. I also had to wait about 20min 10 min till somebody came and took my order another 10min or 15min till I got my food and I was the 1st 1 there in the whole restaurant and yet I have to wait all this time wtf? while I see like 5ppl who work there doing nothing just chatting like im not even there when they should be getting my food...later my friend came in later also with a coupon sat a separate table and im about done with the pita bread (he had my car keys) so I ask him to give me my car keys the nasty bitch waitress that had a fit about me having a coupon was taking an order next to my friend and when he passes me my keys she walk by me and calls me a skank loud enough were I could hear it but wispiery were other customers cant. So ya never going to this chili's again. If they don't like there job they shouldn't be working there instead of being such meanness to customers. read more

This place is the worst, after sitting in the bar area for 10 min without being acknowledged I got up and left. They don't even deserve 1 star. read more

I just recently eaten at this establishment with my family. Everything was decently delicious but however the queso came in a small small pan and it was good but for it to come in a small pan and it was $12 I thought that was ridiculous but I still ordered anyways cause it was delicious now we ordered first my mothers ribs weren't really tender as you can make requests and everything the food was really tough some of the onions didn't feel like they were fresh when I ask for extra sauce on my food they was so little I was like if that's the definition of extra sauce I'd hate to see what it looks like without any now FOUR things in total were ordered We indeed look at the prices and thought hey it should be okay BUT For it all to come down to $108 was ridiculous I didn't get to see the tax but if we were to go to Applebee's and order FOUR things it would just be up to 60$ i'm not one to complain about the price of a meal but at that time I thought that was overkill but we paid it anyways and we gave the waitress a 14$ tip for her amazing service overall experience was OK but the waitress made it better I don't think I would eat here again. read more

Great Food, Most have eaten at chilis. Though its best to go at night, everytime that i have gone for lunch, i wasnt satisfied. The food was either not hot, took too long to come out, or both. You can even just come in and eat some chips and salsa. maybe get a beer, they have them buy one get one. Overall its a great place to eat...one of my favorites. read more

Horrible as it has been for the last 5 years. Called to place a to go order today. Placed on hold for over ten minutes listening to music. After the forth song, called back and asked for manager. Placed order. While picking up phone rang and the employee that answered let out a loud "sigh" noise about this customer calling. Paid full price and did not offer to get me anything else nor apologize. Forgot napkins as always. Go somewhere else cause its worst dining in!!!! read more