On 05/04/2026 at the York, PA location off of Route 30, I placed a take-out order (check#45404) at…read morethe bar (1) full rack ribs and (1) BC Wrapper. The restaurant was fairly busy for a Monday at 1:15PM, so to my surprise my order came out pretty quickly. My order was bagged and tied together, so I cloud not check my order without ripping the entire plastic bag. There were two standard to-go containers inside the bag, NOT the standard long full-length container a full rack is served in when placing a to-go order. I order the full rack of ribs to-go all the time at Cheddars, and they are served in the long full-rack box.
When I got home and to my surprise I was given two separate rib halves. Neither were the same size, (both were upper ends), not an entire complete rack of ribs. Looking at the ribs, each upper end was different in size, and each had a different appearance and texture. I tasted each half-rack, and yes hey came from different racks as each had a different taste, dried-out texture, and not even luke-warm to the touch. These ribs were not freshly made that day. I'm positive these rib halves were old ribs, at least a day or more old, and somewhat reheated, barely.
I live 2-miles from Cheddar's, I's a straight shot, 5-minute drive at best. The food should not be cold driving that distance.
I used to go to Cheddar's all the time, but quit going there about six-plus months ago because the food quality was going downhill, but decided to give it another try, I WAS WRONG...
The BC Wrappers were editable, barely warm, but just thrown together, not neatly wrapped and fell apart trying to get one out of the box. In-total I wasted $37.00 on this meal at Cheddar's in York, PA. The ribs were thrown away, and the BC Wrapper was half-eaten.
Seriously, the kitchen staff working Monday, May 5, 2026, has NO pride in the quality of food being served out of that kitchen. They should fire them all!
Heather the bartender was outstanding, she is not the issue: your kitchen staff is...