We had been out doing some shopping on Saturday and decided to stop into Chili's for a quick dinner. It was around 5:00 pm and they were already crowded! We were seated promptly and greeted by our waitress very quickly. As stated, it was very busy on the bar side and restaurant side, but things were running very smoothly, always a nice atmosphere, very relaxed. I ordered their big smash burger, as always, it was amazing!!!! Everything was served very promptly and served hot!!!! This is "hands down" one of the best places to have a burger and fries, especially for the price! Chips and salsa are always a great starter and so delicious!!!! read more

Chili's - Big Smasher Burger - American Near Me - Hanover, Pennsylvania

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It's been awhile since we last dined here. Still the Best Deal in Town ! 3 for me for only $10.99 Why waste money at McDonald's when you get a killer smash burger, fries and soda that is freshly prepared .... Outstanding service and food !! read more

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I went in to get to go for my birthday, and the staff was so amazingly friendly. The food is always so good here but I don't go as much as I'd like too. I've had so many nice experiences here. I like that all the tvs play different things. Over all the atmosphere at this chilis is outstanding. read more

Chili's - Peanut Butter Pie made with REESES - American Near Me - Hanover, Pennsylvania

The chicken fajitas are such an amazing dish and the service was wonderful! And we always get a second round of chips and salsa for the family because the salsa is so tasty and fresh! read more

Chili's - American Near Me - Hanover, Pennsylvania

So here it is. The grandkids absolutely love this place. They also only eat boxed and prepared foods. I think the food is seriously salty or something to give it flavor. Im not used to eating out very often but i liked it the first time because the salsa was good but the next time i wondered what happened. Its not terrible and most importantly the kids love it. Oh. The fried mozzarella is the best. read more

Food is always good. Service and ambience great. We have never been disappointed with the food or the service.

Food was amazing and the waiter came around multiple times to check up on my mother and I. The mood was fun since they always have music playing in sports something on the TV read more

First time eating here in years and I got the Alex burger and it was delicious 10/10. The patty literally melted in my mouth and was so good. Food was ready to be picked up on time and staff was friendly. Will come back again for food! read more

WOW!!! This place is amazing. I have never had better service anywhere I've been. All the staff is so friendly and always checking to see if my family and I ever need anything. A young gentleman who was tall with darker curly hair and was wearing a hat (couldn't catch his name).. but held opened the door for my husband and I and was such a delight!! Recommended a bunch of great food that was delicioussss! Sara was such a sweetheart and funny too. Everyone was amazing and they all do a great job! read more

Of all of the Chili's locations I've been to, this one may be my favorite. The service is always top notch (although maybe a little slow on days they're extra busy and/or short staffed). The food always comes out hot, fresh, and very tasty. The amount of food you get for the money makes most things here a good value. I've tried several different burgers here and have enjoyed all of them. Their rewards program also keeps me coming back more frequently, with things like free chips, which are always a great starter. Eventually I'll get into the desserts if I don't fill up on my main course first. read more

Quality and selection has diminished, place needs renovation. Bathroom was disgusting. Corn chips all broken small pieces.Salsa was like water. Wanted dry rub ribs, they are discontinued. Thought they would have learned their lesson the last time they did that. Ordered and paid for a ribeye and got a sirloin, instant mash potatoes, no baked potatoes available and salad was forgotten, came out after main meal served. Ordered fajitas and toppings came on a small plate and sure didn't work out well trying to use a fork to get them in the fajitas, instead of small containers as in the past. Additionally, bar tender was busy and shouldn't be waiting on tables and relaying on others to deliver food. Even though the other waitresses were not busy, they didn't rectify any of the issues. All for the mere price of near $70 with only a 1-tea and 1-water for drinks. They need to stick to their burgers and become a hamburger joint. I'll vote with my feet and won't be back! read more

Went this past week. It is a fast food chain that has continuously went down hill. Guessing their cooks are smokers based on the salt levels of the food being pushed out. Food is absolutely terrible. Ordered the chips and salsa and seemed like they took an old order from another table and gave it to us as the chips were barely a half order and cold. Waitress hated her job and seemed like we were bothering her when asking for a fresh/hot chips. After 20 min had to ask for our other app that they forgot about. Wife's steak and potatoes were so heavily salted that they were inedible. Traditional wings were so rubbery that I couldn't eat more than 2. By far the worst wings I've ever had anywhere. I will forever now use these wings as a basis of 0 out of 10 when I rank any other wings. Shame because the sauces were decent. Had to flag down other waiters and waitress for refills of drinks because our server never came back. Pool But she was more than happy to stand around and see about the bill with tip at the end of the meal. We will never return. read more

Was closed and doors were locked at 8 pm on Friday night in the summer. Totally crazy.

This place has not changed. Slow service. Food was hot but my sandwich was burnt and very dry. Plus they missed up my toppings. About two hours to get in and out. And there was no wait to get in. Server was very friendly. read more

Chili's - Dinning area - American Near Me - Hanover, Pennsylvania

Worst food I've had in a long time. Quesadillas were horrible-- half the size, one piece of chicken on top of the quesadillas , hardly anything inside, way too many fees, employees showed up late to open, tabl s not wiped off. They should close! read more

Great place to eat Amazing apps. And food. Great selection for drinks and dessert brownies are to die for read more

When the bartender is running like crazy and the 4 hostesses can't be bothered to sweep up a broken glass a customer dropped. The long term staff are amazing, but no support. 3 stars cuz the cooks are good and waitstaff is best in town. Hostesses and Management. 0 stars read more

Chili's - American Near Me - Hanover, Pennsylvania

Management: Don't write "wait in your car for a Chili's employee to bring the customer's order to you, enter in the app what parking spot number you're in" on Doordash instructions if you don't actually do that. Change your instructions, or else the food will just have more time to get cold, and it wastes everyone's time. Customer support says you didn't answer your phone to rectify this, and the hostess didn't seem to care. So if you order Doordash from this Chili's, expect your order to take longer than normal because they write false instructions in the app. Your order will sit on their shelf while the Doordasher follows instructions to stay in their car, apparently by management's choice. read more

We've given this place a few tries because we always get great, friendly and fast service but the food is always mediocre at best. They do offer plenty of interesting drink options. read more

Chili's - Watered down salsa - American Near Me - Hanover, Pennsylvania

Got to go!! Steak was raw, quesadilla hardly had any meat or bacon on it, salsa was liquid!!!! My husband had to drive 20 mins each way to get a cooked meal. read more

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I got the Honey Chipotle Chicken things ( sorry I forget what there called) and waffles they were so much better than expected the cleaniness was very good and the staff was Great and very friendly read more

Chili's - Honey Chipotle Chicken and Waffles - American Near Me - Hanover, Pennsylvania

Ate their twice in the past few weeks. The 1st time was for lunch on the weekend. Food was really good and the service was fast. The 2nd time was dinner on a Saturday night food was really good but the service was slightly slower. It wasn't packed so I think they may have been slightly understaffed. Would still plan to return as the food is always consistent at Chili's! read more

Very disappointed in our visit to Chili's yesterday. Around 5 PM we came in for dinner. We were placed in a corner booth that seated all six of us well however the window shade on both sides were in operable. We were blinded by the sun and literally could not see each other and it was so hard it made sitting there extremely uncomfortable. This however what is the most minor issue we had with this visit. After ordering our meals and receiving our orders three of them were incorrect. Now, we don't blame the waitress. She was very nice. They must be grossly understaffed. Three of the six meals we ordered were messed up. One order was for a half rack of ribs. A half rack should consist of 6 to 7 ribs. this pig came out with only 4. The Cajun chicken pasta meal came out ice cold. In the deluxe fajita meal came out without the deluxe. It was supposed to be three meats, it was only chicken. While we waited for the orders to be corrected we were told by the waitress that the ribs only come with three or four ribs in the half rack? Really? The deluxe fajitas were replaced and the ice cold Cajun chicken pasta was replaced. However by the time we got these meals replaced our family was done eating. Not exactly the trip we planned. I'm hoping the manager reaches out and offer some type of correction for this very poor experience. If he does I may change my rating from one star? By the way, no compensation was offered for any of the orders that were messed up. read more

Service was bad had to chase down our server to get drinks and napkins. Never came back on his own to check on us. Used to be a good place before COVID read more

came here twice with a friend, and it was pretty good! the first time was great, everything was perfect. i got the cajun pasta, but switched out the protein with broccoli. the second time they put chicken on top by mistake, but got it fixed very quickly! good staff and food! read more

0/10 service. our waiter walked up to my boyfriend and asked how old he was. the waiter then said okay the girls in the back wanted to know. he then proceeded to hand him a note with two girls instagram handles on the note. so disrespectful when we were just trying to have a peaceful meal read more

I'm not too big into the chain restaurants, but in spite of that I do seem to find myself at Chili's pretty often. It's a go-to place in Hanover for great drinks and a good atmosphere. I always try to sit on the bar side, even better if I can get a seat at the bar itself. The bartenders that are always there are Paul and Matt, and their service is top notch. Tonight I ordered a Mango Patron margarita and a Strawberry-mango Presidente margarita. Both were delicious. The food is pretty good, but it's nothing to write home about. The table side guacamole is good, and made fresh right in front of you. Be prepared for a wait if you go on a Friday or Saturday night. It's always busy. Tonight, around 6:45 we told there would be a 45-55 minute wait. Luckily we spotted some open seats at the bar and took those instead. Call ahead seating is always an option as well. read more

Chili's - This Mango Patrón margarita was excellent. I love the shakers they're served in, and wish I could buy one. - American Near Me - Hanover, Pennsylvania

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I am NOT a fan of chain restaurants. But this Chili's managed to get my attention. I've been there 4 times in the last month after my first visit proved hot fresh made-to-order and tasty food was possible. I have come to expect quick and friendly acknowledgment when I enter an establishment. This Chili's succeeds. I do not expect to be rushed into deciding or having microwaved or heatlamp food that was made earlier in the day. This Chili's succeeds. I appreciate the well-timed follow-up visits by the floor manager that are courteous and non-intrusive. I like that the server offers to refiill drinks without me having to ask first. I even like how the pay-at-your-table option removes the need to flag down your server when you're finished. Another Chili's success. Congratulations Hanover Chili's. Continue as you are (great management, great staff, great food!) and you'll have a customer for life. read more

Placed an order through door dash for a Chipotle Chicken bowl...no modifications or anything. Received rice and chicken...that's it. Called Chili's to let them know about the problem and was told to call door dash...no help at all. Door dash won't correct the problem...only offer to reimburse $4 from the order...no offer to correct the mistake. I won't be using door dash again and will think twice about going back to Chili's. read more

It's hard to rate a chain, because in Maine, the chili's was always top notch in quality and service. The chili's in Hanover has messed up my meal literally every single time I've gone. They also don't have the same options and prices we've gotten at other locations. So you get a worse meal and almost double the cost. I don't know whose fault it was that my meals always came wrong--a lazy server or a distracted kitchen worker, but I was surprised the third or fourth time going when my meal was wrong yet again. It's a chain. Maybe it will improve. ‍ read more

Chili's is always convenient. The food is decent, the service is usually good, and the location is great... especially if you're on the way to RC Theaters. Someone should always order the chips and salsa to start. They're bottomless, and the salsa is very fine and appealing to even the pickiest eaters. As far as entrees are concerned they have plenty to choose from, but none of it will blow your mind. I had the chipotle chicken crispers with waffles on my last trip, and too much was happening on my tray. It wasn't bad though. If you're looking for a quick, convenient, sit down bite, this is a good choice. read more

0 stars! they burnt all our food. our texas fries had barely any cheese or jalapeños. do not go there on a saturday nigjt

We were out late and decided to order using the to go option so we didn't have to cook dinner when we got home. The food came out on time and had everything we needed in the bad. We ordered a rack of ribs with fries and the chicken penne. It was still warm we got home and the food was delicious. read more

So if your looking for a good spinach dip don't go here cause apparently the spinach is served raw and the and the little bit of cheese they serve you is put on top. I guess your suppose to heat it up when you get home. We are all in a situation that sucks but if your to lazy to heat up the food you serve then get out of the business. Terrible read more

Other than the somewhat pricey menu and the saltiest bowl of cold chili ever served without bread or crackers, the service was decent. The waiting time on the entreea was average. Food was mostly good. Although I chose to give 4 stars it's more like 3.5 but I'll give them the benefit of the doubt. read more

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Awful service awful food awful. Just can't do any worst. Awful service awful food awful prices.

Almost always have great servers here. It is a staple for us, we visit a couple times a month, and the food is always consistent. They did recent change their burgers and they are not as good as before. I've tried the new burgers 3 different times and each time I was not as impressed as I used to be before they changed them. read more

I've ordered the veggie + black bean patty fajitas a few times from this location (carry-out). This is a very impressive vegetarian (I think can be made vegan without cheese/sour cream) meal. There's peppers, onions, asparagus, tomatoes, corn, a black bean burger patty, tortillas, and rice/beans on the side. This is one of the best vegetarian meals i've seen any restaurant have and it's yummy! i would definitely recommend this to everyone. I usually get about two servings out of it read more

Just ordered via DoorDash. Ordered a burger. Chili's forgot THE BURGER PATTY. How does that even happen??

I know this is what all Chili's do, but it makes me so happy when the waitress/waiter leave the shaker with my margarita. Thank you for letting me refill my glass 2-3 more times as I gulp down your wonderful margaritas. #blessed read more