I was in town for business and ate here on 4/11/17. Unlike so many of the other reviews, I didn't see anything to really complain about. It was pretty slow that evening and my party of two were seated immediately. We were put right behind the front desk, but it wasn't really distracting and we actually had really good service because of it. Our food came out promptly, was delicious and they refilled our drinks without having to say anything! I haven't been to a Chili's in a while, but if this was any indication, maybe I should come back more often. read more

Bartender was great... manned the bar, hostess stand, AND tables in the main dining area!!! Everything else was sub-par. The ribeye (1st and 2nd attempt) was poorly executed - overcooked, then undercooked (Waffle House quality for Chili's price... and I love Waffle House... at 3 am and for $5.99 versus $16.99). Service crew yelled across the restaurant to communicate orders. Manager came out while in a phone call (didn't even remove the earphones and clearly said "Hold on for a minute, so I can greet these customers."). Sorry, but I work too hard to waste my redeemed gift cards in this location... credit card to earn a couple more points and I'll save the eCard for a Chili's in an airport... read more

Out of all the restaurants on this strip I cost chili's because there were no cars in the parking lot. Walked and was told there would be a 15 minute wait. Umh OK. Go to the restroom and on they way see 8 tables unoccupied with food and dishes needing to be cleared. Umh ok. Get to the restroom and both paper towel rollers are empty,floor soaked and tissue wet and everywhere. On the way back to the front I see about 6 waiters/waitress standing B.S. ing with who else the Manager. I'm now eating right across the street at TGIF. Sad. read more

Sat in the Bar area big mistake the bartender is cocky and the chips I ordered were so greasy I sent the them back and the second batch wasn't much better not to mention the salsa was so running it was like water. The Mgr on duty came over and didn't offer up much of an explanation at all. Very poorly run. This is not like other Chilis far cry don't waste you time or money at this location read more

If I could rate this less than one star I would. We ordered the two for $25 deal. We ordered Texas cheese fries for our app. and a steak and cajun chicken pasta for our entrees and the skillet cookie for dessert. The fries were probably the hottest thing we had all night, but that couldn't save the fries from cheese that looked like it had set out for two weeks before being put into a microwave. Then the entrées came out the steak was over cooked (she ordered medium rare) and my pasta came out cold and chewy so the server got us a new steak going which ended up being raw and cold definitely not a warm pink center. After all that we were looking forward to the cookie, so we could get the heck out of this place but our hopes were quickly dashed when we cut into the cookie and it was also undercooked as well! I'm probably go home and get sick from food poisoning read more

Typical Chili's. This location is always busy but they do a good job of turning tables over quickly. Food is average. Service is usually great. The nice thing about a chain like Chili's is you always know what you are going to get: food preparation, decor, everything is exactly the same. However, if you are visiting Columbus and looking for a local culinary adventure, there are plenty of restaurants I'd go to before this one. read more

Had excellent service at this Chili's. The food was what you would expect from Chili's. I would recommend this location. It's ran right.

I will not be going back here. I witnessed managers yelling and cussing in front of customers. It's a public restaurant! Some people have kids and do not want to hear this language especially coming from the management. What does that say about the place? You decide. read more

Wow went there last night and not only was the service the worst I've probably ever had but the food was disgusting! If I could give it a zero I would. read more

The employees that work here are some of the most incompetent people I have ever had to deal with. We called ahead and they told us our table would be ready when we got here in 20 mins. When we arrived they told us there would be an additional 40-55 min wait. After waiting for 30 mins and asking what the new wait was they told us it would be an additional 30-40 mins. The restaurant was half full. There were several large tables that were empty and no one was sitting at. The waiting area was packed and they weren't sitting anyone. The employees and manager at this location have no idea what they are doing. We will bring our business somewhere else from now on. read more

Something for everyone at a reasonable price. The new chili's rewards app makes it fast to earn free food. 2 for $20 mrals are a good deal.

I hate the use of he ziosk. The kids will nag nonstop to play. Food overall was bland and tasteless. We had to wait 20 minutes for drink refills. The food was lukewarm and my tacos were horrible. There was a bone or a very hard piece of meat in the middle. I thought I chipped my tooth. read more

Awful! The place was half empty. Took a little bit to get served. Had chips and salsa for appetizer. It was inedible! Over-salted, some chips not cooked others too greasy, and salsa was watery. Worst appetizer ever and how in the world can you mess up chips and salsa? Returned it and waitress didn't offer anything else in exchange. Overall food okay, service okay, but we were charged for the appetizer we didn't eat. No apology and the manager never came to find out what happened. Will not go back! Miss the days when these chain restaurants use to be good (service and food), no surprise they're going out of business. read more

We've visited this location twice. The first time we figured there was a fluke with the service and decided to give them a second chance yesterday. We arrived and quickly got our drinks (opposite of our first experiences) and put in our order. The wait for food was nearly 45 minutes for burger bites and a pasta. When the food arrived, it was clear that the waiter placed the wrong type of burger for my husband. The waiter apologized and rushed the original order. I started eating my pasta and found a hair in it. The burger arrived and it was extremely sloppy. The waiter then took 15 mins to get our bill to us. There was no additional apology or anything. This Chili's is so far behind any other location we've visited. We will not return! read more

Me and my boyfriend are in chili's at least 4 times a month. We always order off the 2 for 20 menu and we always receive great service. We usually request Eddie as our server and he is beyond amazing. We always get our food in a timely manner and it is always hot and delicious. Eddie is very attentive and is happy to request his favorites as well as let you know if he himself doesn't like something. He is also very friendly and just amazing at his job. The place is always clean when we go in, including the bathrooms which are always stocked when we go to use them. Over all its always a great visit and we leave full and happy. read more

The service is slow! Seated promptly; that was the best part. Seems as there was only one cook working. Took at least 10 minutes for server to come to table. Then right before he took the food order, he left and said he would be right back! Entirely too long from the time I was seated to the time food arrived. I don't blame the server. I blame the management. Need to study other successful restaurants and see what they are doing. Service should not be subpar every time you dine there. read more

We love Chili's, but we will not be back to this location. We have gotten several to-go orders in the past few months and they have never been ready even close to the scheduled time, but we loved the food enough to keep going. However, we will absolutely not be going back after our latest experience. We waited 45 minutes past when our to-go order was supposed to be ready, and the incompetent and rude girl you always have running the to-go orders waited 45 minutes to tell us they somehow never had our food ticket. She tried to take our order and said she would put a new one in for us. Considering we had already waited 45 minutes, I told her we would just go somewhere else. She ignores what I said, continues to try to jot down our order, and then goes inside. We leave like we said we were going to, and Chili's still has the nerve to charge our card for the food order they supposedly never had. read more

My husband and I eat here all the time. Food is amazing but the service sucks!!!! They need to fix or they might lose customers.

You know what to expect for food when it comes to Chili's and its usually pretty good. However, the service leaves a lot to be desired. Waiter was extremely unattentive and only saw him to place an order, and for the bill. We had to ask other waiters for re-fills. And its not like we went on an off night with limited staff, this was a Sat night at around 7 PM, and it was not busy at all. Very poor management. read more

Since Chili's revamped their menu this place is pretty good. The family and I have been here twice recently and the food was very good and tasted wonderful. The only reason I wouldn't give this place 5 starts is the service was a little slow both times we were here. I do love the new table side kiosks that allow you to pay and order drinks from your table without waiting for the waiter or waitress. read more

We made reservations for 20 at Fridays across the street. When we arrived they told us the had a reservation for 20 but did not have a name. They knew we were waiting and continued to sit other parties while we waited. After 20 minutes we were told it would be at least another 90 minutes before they could seat us. We asked for the manager who told us they didn't accept reservations and offered no apologies for the mess they caused. While the rest if my party waited I went across the street to Chili's. Within 10 minutes my party was seated and that included waiting for tables to be cleared. The hostesses, Celeste and Ashley were AWESOME at pulling the team together to accommodate us and can I just say RICH WAS AN AWESOME SERVER!!!! Every order was brought out correctly. He kept our glasses filled and kept checking to make sure we were alright. This was my granddaughters 17th birthday dinner with her family and friends and while we thought Friday's had totally made a mess of it, Chili's made it a great memory for her and the rest of us. This crew is not always easy to please but the Chili's team made it successful and I truely want to say THANK YOU!!!! read more

I took my mom here for an early Mother's Day dinner. I don't think I will be coming back. We all ordered fajitas. Two of them arrived and by the time we were done eating those, the third finally showed up. I saw my waitress maybe three times in the hour and a half we were there. She was friendly but there is no real excuse for the lack of service. This was the third attempt to eat here since I moved here and I'm frustrated. read more

Decided to go to chili's because we were in the mood for fajitas. We started out with an appetizer of chips and salsa with chili and cheese dip. The dishes were all dirty and had left over food from prior patrons. My wife ordered fajitas and they were bleeding when she got them so we sent them back. They finally came back and we finished the meal despite the nasty dishes. I had pulled out my card to pay when a pile of dishes came raining down on my head and broke over my head and landed in my lap. The waiter decided to load the dishes up on a large platter above my head on the partition separator. He decided to try to pick them up with one hand while looking in another direction talking to someone. My five year old daughter and myself ended up totally covered in chili, salsa, and the rest of our food to include the nasty fajitas. They offered me $5 coupons to make up for it. I will never eat here again. Nasty and incompetent workers. read more

Don't get the table side guacamole they put pickled jalapeños and call them roasted! YUCK!

the wait time at this location is terrible. 40 minutes to pickups a to go order and nothing offered for my inconvenience. don't go here read more

Chili's - watch your step at this chili's. we have told 3 servers. no one will clean it up - Bars Near Me - Columbus, Georgia

I have just gotten home from Chili's. Went in for a to go order of luncheon steak fajitas. However they have chicken and shrimp luncheon fajitas but no steak. I had already had my mouth set on steak fajitas so I ordered them off the regular menu. The cost was astronomical ($16.99].so I justified the cost by thinking I can get two meals out of this order. So I get home and wanted to refrigerate this meal as I was going to eat it this evening. This is my main complaint...the sour cream, cheese, pico condiment and guacamole were in ridiculously small ramekins that I would be lucky to divide the toppings much beyond one. Very very disappointed. They should at least give you two of every condiment listed above or a larger ramekin for each. $17.00 is already a hard pill to swallow and then getting home to find out I will be able to have 1 to 1-1/2 fajitas with the amount they give you. Not worth my time or money. Won't visit again. read more

This location is dirty. The floors are dirty and also the kitchen area. It wasn't busy on a Saturday for lunch and it still took a while to be seated. Once seated, we noticed a roach crawling along the wall. Took too long for my husband to get his entree so we told the waitress to take it off the bill. Doesn't look like we'll be returning to this chilis read more

I stopped in TO Go section today to order a couple of salads for a meeting. A sign at register said to "see bartender to place order". I proceeded to bar, sat down with menu that I found at entrance. THREE employees were in bar area. I was not greeted or asked if I needed anything. Two employees walked out and the other was on the phone explaining to someone how " she left him". Very unprofessional and apparently they do not need any business. Good to know. Fridays greeted me enthusiastically and took care of me instantly. read more

We went Thursday evening, around 6ish as a party of four, wasn't too busy when we arrived in fact the one or two tables in the section where we sat were finishing up. The server took our drink orders and brought them back and didn't ask about an appetizer which both couples in our group wanted.. finally came to take our orders and we ordered our apps..after a LONG wait my boyfriend said wow hope they don't bring our appetizers with our food.. we started a game of "LIFE" on the game tablet on the tables (which I was going to pay the 1.99 for but it ended up being split to 1.00 on both party's tickets) ANYWAY we were just about done with that entire game when food finally arrived.. except mine.. my chicken tenders had been burnt and the server kinda laughed it off no biggie to me really whatever, when he did bring my food the chicken tenders were way over bearing with pepper it was pretty bad I barely ate them when the tickets came they were badly mixed up between both partys, only one of the guys drank and we had his beers on our ticket and honestly I don't know how because my boyfriend is always carded NO ONE ever believes he is 22, so how did he get the beers mixed up? lol I was confused long story short I'm hard to disappoint and I'm not picky at all, but I ate 1 and a half chicken tenders and spent way more time than I would of originallt planned in the restaurant, everyone in our section that was seated after us was server WELL BEOFORE us and one table which arrived after us was even leaving before we we even close to being done read more

The service was excellent. The food was brought out in a timely manner. While the portions, at first glance, seemed small. But upon digging in, oh yeah, needed to-go boxes. The waitress, Jasmine, was impressive. The option to pay with the Ziosk was an awesome idea. read more

Came in at 11:00 on a Friday and you could tell everyone was pissed off that we were there. The servers were pretending we weren't standing at the door then someone finally came over and sat us. We waited at least 5 minutes for someone to come to our table. Then the chicken crushers and fries came out disgusting like they had been sitting in the fry basket in the back. Never going back. read more

A group of my friends and I arrived at Chili's around 7:30pm on Tuesday the 24th of January were immediately seated and our waitresses arrived, service was awesome. We had a slight accident when the food was brought to the table, One of our party members accidently had sour cream and guacamole dropped in his lap. the employee that dropped it was very quick to apologize and bring him the items need to assist in his clean up as well as bring out a new tray of sour cream and guacamole. on top of the excellent actions of the employees the manager came over and checked on our part to ensure everything was ok. at which time they did offer the member of our party a free dessert which he accepted and enjoyed. WE will definitely be returning to Chili's because of the great food, excellent employees, and with hopes to see my friend once again covered in dressings(the funniest thing of the whole evening, even he agrees). read more

well this was our second stop for the night... First place was so disappointing... Arrived at Chilis and within a minute our server was taking care of us. Food was great as always and the service was awesome. Thank you Erin for the great service. We have dined here several times and will return.... read more

Chili's is a great place for laid-back fun and delicious food. It's also good to know that they give back to our community in various ways. I like to come in with a friend for some chips & queso, a few cold Coca-Colas, and a Chicken Fajita Pita, and then finish things off by sharing a Chocolate Molten Lava Cake for dessert. Yum! read more

Do not buy the e-gift card online. They authorized my card twice, but told me the transaction did not go through. When I called them to have the funds released, they refused to complete the form my bank requested. They are still have a hold on the funds, times two, and I do not have a gift card. read more