Not sure why all the hate on this place. Been here twice (granted once was just carry out so disregarding that) and this last time we ate inside and not only was the service FANTASTIC, the food was great as well. It was hot, tasty and didn't take forever. Our server was friendly, on top of her game and so sweet and patient to my hard of hearing family member. Loved her! Will go there again no problem. read more

Symmes Chilis is the best. Our family has been going to this location since I was in school in 1996. I now take my family to this location - so for 25 years this has been our Chilis of choice. We live about 20 minutes away but we still order from this one, and it has been an absolute staple during the pandemic. When you can order 6 meals- with customizations + appetizers and the order is 100% correct and delish - you keep going back. Tonight was no exception. We ordered via the app and pick up was in exactly 30 minutes. We ordered: ~Bacon burger - perfectly pink with crisp bacon- customized topings. ~Chicken Fajitas - packed neatly with extra wraps and a separated container for all the fajita goodies (pico, sour cream, cheese and guac. ~Ribs and Fries with corn. ~Avocado bacon grilled chicken sandwich with fries and a salad. ~Margarita chicken - fork tender - with double rice and extra pico. ~Southwest Chicken ' Eggrolls' with avocado ranch. ~Chips and Salsa. Chips and Guac. Chips and Skillet Queso. Fried pickles and Several drinks + dessert. (If you haven't had the salsa.. it's addictive - order extra!) There were 8 of us tonight and we had such a mix of things with additions-customizations and everything was correct and well packaged. All brought right out to our car. A rarity to be quite honest and very much appreciated that time was put into it to make sure such a large order was correct. It is those kinds of things that keep us coming back. The friendly staff, the ease of ordering on the app and the carside delivery - We appreciate. Thank you for another great meal! read more

Service was slow, and the food was bland, we got the Nashville mozzarella sticks and they had no sauce, Cajun pasta was bland, tenders sucked, and the Mac and cheese was just horrible. read more

I was not greeted with "Welcome to Chili's" upon arrival or at any point during my visit. And it was my birthday. Our server was great though. read more

I had a very pleasant experience at Chili's last night. We came in on a Friday night around 8:30 and the place was fairly empty so we were seated immediately. Our server, Garrett, was with us very shortly and brought out waters. He was extremely friendly and very attentive. I ordered the Carne Asada and it was so good. For the price, experience, and quality, I highly recommend Chilis. read more

The food and the service was really good! I love going to Chili's! I got the fajita trio, very yummy!

me and my boyfriend went to Chili's earlier tonight around 7:30 ish pm today on 9/21/2024 and as much as I have always loved this place, I don't think I could ever go back.. or at least not to the Montgomery location. dont get me wrong, our waitress was great, but my poor boyfriend ended up getting food poisoning from the "smash burger". Literally just within 5 minutes of him eating it, he instantly started breaking out in a sweaty hot flash, got chills all over his body, started feeling nauseous and he just looked absolutely miserable. We've been together almost 2 years now and I have NEVER seen him like that before , not once. He got so sick so quickly he literally threw up in the parking lot several times. Not to mention, on the way home, which was an hour long drive, we had to pull over so he could throw up more times than I could even count. I have never , EVER seen someone get so sick like that. Our waitress was great and provided great service to us but the burger he ate was contaminated and whoever was responsible for that deserves to be fired And should be no where near the food industry. We will never come back to this location. He literally threw up for hours on end. It is just absolutely heart breaking to see your loved one like that. I am beyond angry with whoever was responsible for this and I genuinely hope and pray they get fired. read more

let me just tell you guys about this place. come into eat and order our food and 3 different people got their food before us. then one of our steaks comes out well done when it was supposed to be medium. then made us pay for both steaks after it was remade. never got refills. horrible service read more

the service and food is always amazing. been to this location a few times now. the manager realized they brought my son the wrong food but he was already eating it and didn't know. the manager left him the right food as well. read more

surprisingly good chilis. we went on easter so no one was there but service was still nice. food was fine, its chilis so its good but its chain restaurant food. servings are huge which is nice. read more

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Short staffed and slow service. Restaurant not clean. Food was below average-lots of frozen food heated up.

A zero is what I give them. From the lack of training from the server to the management. Walk in and walk t for 20 minutes in a dinner room with 6 tables. Told I can get a drink to go only at the carry out station to be told no they can't sell it. Manager (mark) had no idea how to void a ticket after payment. Just horrible and dirty. Absolutely will trash. Improperly trained and lack of information. Stinks from the head down read more

Cheese bites, delicious. All day Sunday= happy hour prices. $3 curds and $4 select drinks. Curds come in an okay sized portion with awesome Cajun seasoning. They may be the only ones around that add the seasoning. Nice touch. Beverages, way overpriced. $8 for a Rum Runner type drink with Strawberry Purée. Barely any alcohol at all. Tastes good but never again will I pay that amount for what I received. Friends ordered food, it looked good but took forever to come out. The place was a total mess and the bathrooms were gross. Needed cleaned and stocked. Too expensive and dirty for my taste. read more

Chili's - Watermelon Cooler, Blue Moon, Crown and Coke, Rum Runner with strawberry purée (forget the name). Over priced. - Bars Near Me - Cincinnati, Ohio

My son and I just ate here this afternoon. Got the 3 meat Fajita place and shared as it was plenty for us. The food was good and came on the sizzling plate and the layer of onions and peppers on the plate were hot also...it was just the meat on top that was not. Wasn't too bad but it was a disappointment. Got home and my wife and boy had not eaten so i ordered two chicken fajita's for pick up. Got home and the tortilla's were COLD. I mean like they had been taken out of the refrigerator...not like they had "cooled down". COLD. Very disappointing and unnecessary for a restaurant that, I assume, wants to present quality. read more

Chili's is bussin, had a wonderful Valentines Day lunch. Server rocked. Had a great time. Would def recommend

Some of the worst food ive had. Ribs cooked hrs too long had the consistency of beef jerky. Sausage stone cold. Bbq sauce horrible taste like ketchup. None of it was made fresh except the corn and maybe the fries. read more

No need for words. The picture speaks volumes. Lol I mean- I know advertising is deceiving literally everywhere you go but this is a joke. read more

Chili's - No need for words, the picture speaks volumes. Lol - Bars Near Me - Cincinnati, Ohio

Never have eaten at Chili's much. Just not one close enough to me to make it worth going to. But we had a gift card so we ventured out. The service rocked. Let me put that out there first. So polite and so accommodating! But the food was underwhelming for sure. Nothing special about it at all. Especially the queso; tasted like Hormel Chili. Hubby got the chicken fingers; again. Nothing popped out about them. Pretty bland. Based on the food, there is nothing to bring me back to this spot. Now if the food matched the quality of service, I'd be back asap!! read more

Chili's - Bars Near Me - Cincinnati, Ohio

Okay.. I'm really surprised. Quality used to be bad but now is a different story. I don't know who the manager is that made all these changes in quality and service, but I they are a godsend. The food looks HEAVENLY! Plating, ingredients, seasonings ON POINT. The alcohol? TOO STRONG FOR $5 'Ritas. The price??? Very reasonable especially for the big portions that they give their lava cake with caramel drizzle and vanilla ice cream had my eyes rolling to the back of my head read more

Went to Chili's for dinner and the food was decent. The thing that bothered me was how dirty the restaurant was. The windows you could barely see out of. I don't understand how the manager keeps his or her job. The service was very good and the food was okay but I don't like going to a dirty place. read more

Service and food has really increased recently. They are on their A game. We've been here twice this month and it's super fresh and nice staff. Ribs, salmon,burgers all have been fantastic read more

Stoked for the food but the hostess is very rude & completely unprofessional! She will throw menus down on the table and when you don't want to sit in the lounging area she'll tell you how she feels about it through poor body language. Waitress's are very nice & helpful! read more

This review is for a carry-out order made through the Chili's app. I was in no mood to cook tonight, but our infant was also in no mood to go out. So we decided on ordering in. For some reason, I had decided I wanted Chili's. I did what most millennial's do these days and found the app for the restaurant so that I could place my order without interacting with anyone. After my husband and I had picked and customized our meals, I entered all my info for payment into the app and as I went to submit the order, the app crashed. Strike one. So I redid the whole order and submitted it, and the app notified me that my order would be ready at 6:52. So we planned accordingly and arrived at the restaurant at 6:57. Except our food still wasn't ready. We ended up having to wait an extra 15 minutes after arrival (20 minutes more than the originally stated pickup time) to get our food. Strike two. When we got it home and opened everything up, the order was correct, however, my $12 salad was woefully lacking in grilled chicken. It wasn't even half as much chicken as the overindulgent menu pictures would lead you to believe. Strike three. All I wanted was a tasty and filling salad and this was not that. We rarely eat at chili's and I feel like whenever we do, we are promptly reminded why we don't. Wouldn't recommend, will try to remember not to come back! read more

Chili's is a classic example of a decent restaurant that has gone down hill. The food is mediocre, with typically the only safe bet being fajitas. The burgers are super dry with little to no flavor. Appetizers are simply ok, with quest that is as thick as mud and tortilla chips that you can see grease drop off of. Service is the same as the food - mediocre. Waiting 20 minutes for a beer to come from the bar is obnoxious to say the least. They seem to be falling into the same downward spiral as Applebee's did over a decade ago. read more

We hadn't eaten at a Chili's in years. The nearest location is about 40 minutes away from our house and we simply never had the chance to go. We recently had some business on that side of town and decided to stop in for lunch. It was sad to see how much it has declined. For starters, the waitress seemed like she simply didn't want to be there. She never brought us our appetizer, but she did at least take $5 off of our bill to make up for it. I ordered a frozen margarita. It came out with a thick layer white frost on top as if it had been poured into the glass and then sat in a freezer for a couple of hours, and it was pretty flavorless. For my meal I ordered the full rack of ribs. They arrived dry and tough. I had to use a fork to pry the meat from the bone. My wife ordered the crispers (chicken tenders) and they too were awful. They were crispy on the outside but had a weird mushy layer between the breading and the chicken. The only good thing we could find about our meals were the fries. They were actually very good. But I don't see us eating here again any time soon. read more

I used to come to the Chili's all the time but it's been at least a couple years since I've been here. It's always been good here. The service is good, the restaurant's nice and clean, and the food is up to par with all of the other Chili's locations. This last time that we went was on a Friday night we were able to be seated right away. Our server was great. I went with my go to Chili's meal which is the Buffalo Ranch Chicken sandwich. It's always really really good. The chicken is crisp and the sauce is nice and tangy, the ranch puts just the right amount of coolness to the heat. And, as usual, we started out with the endless chips and salsa because they're just always amazing. They make the chips fresh every day and you can tell. But yeah, overall a very solid Chili's, very solid location, and a really good experience. read more

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I've ordered many times with no problem but recently I ordered and the door dash delivery driver tried to extort me for more or a tip. And today, I had a text that it was delivered. No go. Never got it. Called them and they referred me to door dash. Called them and got the run around. Will no longer order from Chilis. and will no longer order from anyone that uses door dash. I used to deliver door dash.. wtf. No more chilies. After calling chillies and doordash.. no refund or food. I'm so disappointed with this. Will never order from them again. Or anyone using doordash. read more

If only I'd read the reviews before visiting this terrible place. I was very excited when I looked at the menu and saw all the great deals they have to offer. The food is cheap. The servers don't care. Our server would only say, "is there anything else I can do for you?" We ordered the $10 special, three course. #1 Salad or nachos and chips.#2entree. #3 mini molten lava cake. I asked if I could change my side. He said, " it only comes with what is on the picture." So fries for everyone. We asked for salads to be just romaine lettuce. The server said yes. Salads arrived in a tiny bowl, if you stir it too hard it will all be on the table since it's about three bites. They were a mix with iceberg included. I told the server we asked for romaine. He says ok and comes back with iceberg only salads. I asked again and informed him that I was now receiving iceberg only lettuce. He then said that's the only two choices. So I asked to receive the first choice again. At that point I was given a bowl of lettuce with a huge clump of iceberg and a couple pieces of green surrounding it with no toppings on it, just a bowl of lettuce. The salsa and chips were brought out by a woman who spilled the chips all around our table on the floor and onto our table just saying sorry and walks away. There's nothing but crumbs there we couldn't even eat the spicy ketchup salsa.The ribs are tough and sauceless. The fries were cold and hallow. We asked for bbq and fresh fries. They were hot and came in a cute little crate. The seasoning is randomly scattered here and there on the fries. The molten lava cake was good. It's a mini, so it's about fist size. I don't recommend this place at all no matter how good the prices are. The pace needs a true cleaning.It just looks dirty everywhere. read more

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terrible service and difficult to understand staff answering the phone. It's Just Wings virtual location is housed here and advertised curbside pickup was not available despite website directing me to such. The wings were undercooked and the potatoes were soggy and oily. First and last experience with virtual Its Just wings Harper point. read more

Where should I start. I never thought I would feel ripped off while buying a 3 for $11. Ordered chicken crispers, got some sort of weird alien fish. Friend I was with? Honestly if what he got is chicken then I'm Pope Francis the 3rd. I would bet money that it was dog meat rather than chicken. I would give this a zero, but that's not possible. So I'm giving it a 1. *The people serving us were wonderful tho* read more

First time at this location and it. Was. Awful! First, it took a solid 15 minutes for anyone to come help at the to-go counter. Then I'm all but rushed out. I'm guessing it's so I didn't notice my food. The pasta BARELY filled the box, and my "appetizer" salad was in a sides container. So it was an infant's salad. read more

Chili's - This is supposed to be my "Appetizer" for my 3 for $10 deal. - Bars Near Me - Cincinnati, Ohio

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We got excellent service from Kari/Carrie and the entire crew. They made celebrating a birthday really special. The food was a good value and tasted great. It came out quickly...but good quality. We just moved here and we are so thankful to be able to go to a restaurant and experience something "normal" again. Thank you read more

So the commercials for 10.99 fajita's drew me in and all I can say is I am so glad I found this place. The best night to come here if you have kids is Tuesday. My wife and I will get the Steak Fajitas then the boys get a free meal each what an awesome value. Then we wrap it up with the Lava cake which the boys really love. The food is really good but the service is a little slow for some reason. It could be too many tables for the wait staff or they just may be slow. The place is still worth it. Tip: Go buy a gift card at Sam's Club and save even more money! $100 gift card for 85.98. Pro's: -fajita's are so tasty with more meat in than in the past -kids eat free on Tuesday -great value Cons: -service slow read more

I'm a little worried for this Chili's. The building is falling apart on the outside and inside. The whole exterior is rotting wood. One window had such a rotted frame they taped cardboard over it. There was a broken table with an x taped over it. Booths are all ripped up. The food and service was fine but the place was nearly empty Sunday lunch. Only 1 other table was in use. In this condition most people would not want to come back. This place needs a remodel ASAP. It looks like they've given up. read more

Food was not good. The chili tasted like someone dumped an entire bottle of chili seasoning in it. I have never tasted anything like it. It was absolutely disgusting. The other food we ordered was ok but nothing I would ever want to eat again. The appearance of the restaurant was dirty. I would not recommend this restaurant or at least this location. read more

Alright so first things first, I love Chili's. I've been to every Chili's in the tri-state area and many outside of the tri-state area. This Chili's is a great Chili's! I came in with the family and got the whole deal. We got apps, entrees and deserts and every course was delicious! I asked to speak to the manager but our server said they were too busy at the time to come to the table but all I wanted to say was "thanks for the tasty treats!". Wonderful service and food! I loved the spice and the flavor. I wanted to try the new nachos but figured we had all had enough and left a big tip for the server instead of getting the nachos to go. Can't wait to come back! Love this Chilis! read more

I love Chili's, but this location is usually hit or miss. I usually go at lunch and the service kinda sucks! The food has been good and accurate but the time for a server to either take your order or check up on you is usually a struggle. Basic sit down restaurant seating, etc. read more

SOOOOOO MUUUUCH FOOD! kids meal - mac n cheese, pineapple, corn kids meal -cheeseburger sliders, fries adult platter - chicken crispers, loaded mashed potatoes, corn on cob adult - bottomless soup n salad (mine) salsa & chips dessert - huge chocolate molten lava cake (i didn't eat any) all for $30 not including tip! gotta love KIDS EAT FREE Tuesdays at Chili's. i had the chicken enchilada soup twice, the southwestern chicken soup, house salad, and fresco salad. they were all delicious. you can never go wrong with the chicken crispers. may not be healthy, but my wife LOVES them. my kids polished off all of their food. server was great. lots of refills, even on the kids chocolate milks. only issue we had was they forgot our utensils, but not a biggie. read more

We ordered a take out 3 for $10 last night. All three of us got the chips and salsa for our appetizer. We also used a free chips and salsa that we had on my account for signing up. Hubby assumed all was there when he paid for everything. I called back and they put the manager on. She tried to say that it was not on the screen. Didn't apologize. I told her it was on my emailed receipt and my paper receipt and that hubby had to drive back to get them. She still insisted that it was not on the screen. No apologizes. She did say she would fix it this time. When hubby got them, they had given him a smaller portion of the salsa than what the other three were. Not sure we will be back if they go to such lengths to keep someone from getting the chips and salsa. read more

Decent food. Very tasty but a bit too oily/ greasy. Good promotion of $20 for 2 entrees and appetizers. The Memphis dry rub is amazing but quality has been inconsistent. read more

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