Service is awesome, drinks are exceptional. Only downfall is the chicken, it tastes too rubbery. Other then that, place is great.

Not impressed with our service they brought my mom a burger when she ordered the ribs and by the time they corrected it every1 else was finished eating already we usually come for birthdays this time was our grammas bday needless to say this was very disappointing read more

It was OK. They need WiFi though. Our server was really good and fast in the bar area.

Always great service and food. We go there all the time as food choices are limited in Carson City. This Chili's is definitely special and of course we had a problem now and then but they are so fast to correct it and exceed my families expectations. read more

Dinner with the in law's, tried something new. The service was poor. We stood waiting to be seated for 5 mins before any one even acknowledged us. There was no line and they were noy busy. And was told to seat our selves where ever. We sat down and our server passed us 8 times (yes I actually counted) before she even said hello. Didn't bring menus, had to snag those off another table. Finally the waitress comes by our table and we had to repeat our order 3 times before she got it right. Took forever to get our food, which was good, table was not cleared, we ended up putting our empty glasses and plates on a near by table. Poor service, but the food was good. read more

Dawn at the bar is an asset to the restaurant. She's genuinely a great person to be around!

Worst service in town, bar none! Food? Meh, it's Chilis, you know what you're gonna get. Ok, first, if you come in after 8 pm, they'll beg you to go into the bar. Resist at all costs - the table service in the bar is mega-slow and uninvolved. But they want to let their dining room staff go as quickly as possible. The flickering tv's in the barn are really irritating as well. And what makes a flatbread take 20 minutes to come out, after salads are finished? When there is literally no one else in the place? That i keep falling for this place despite repeated bad experiences probably says a lot about my age and failing memory. Do yourself a favor, try someplace, any place else. read more

Most of their food is good but I'm really bothered by the fact that the fajitas sides are so tiny. Only enough for one fajita, in my opinion! Also, their nachos are ridiculous! Be prepared because they give very few chips. That's not nachos!!! Come on Chilis, at least make it worthwhile please?! I love all the people there and yes, Dawn IS awesome! separately I would give her and others that work there 5 full stars! Points would go up for Chilis to 5 stars if they would just put fajitas and nachos back to how they used to serve them! read more

"Sean magic man" was my server. My first impression was he is an asshole. After he came back several times delivering food, drinks, etc. He is a very easy going guy! Very friendly and had no issues with him, highly reccomend. read more

Job well done the waitress Mary and Ron was really good at giving us options on what we should have to eat the service was excellent highly recommend this restaurant will be back thankyou!! read more

Really disappointed in the service overall here at the Carson chili's as soon as we were seated we all started to shiver they have the all air on low and it's colder inside then outside. Waitress wanted to literally argue with us over or order then brought us the wrong meal. Then laughed angrily at us when we brought it to her attention. Rude staff ruins it for everyone. read more

One of my favorites places when I go visit Carson Nv. The food is great!! And the service is wonderful !!!! .....Thank you Lili for make every time a awesome experience . read more

It's chili's. it's not great...but it's not bad either. This one in particular has been solid. For a chain it's hard to top their margaritas...I stress for a chain. read more

Chili's has the best margaritas ever. My husband and I are on a mission to find good margaritas, and this place delivers every time. We order the Presidente. It comes in a blue shaker. I don't know what their mix is, but I recommend you go try!! So, so so hard to find good ones. Keep up the good work, Chili's, and DON'T change your mix! The food there is good, too! read more

I have to say I have been here many times before and it hasn't been as bad. Tonight wife and I went to dinner and she was in the mood for fajitas. She ordered the dinner fajitas with chicken and beef and I ordered a 10oz sirloin medium rare. When we got our order the fajitas looked like the lunch portion and the steak was waayyy over cooked. When we asked the server to talk to the manager it took a good 5 min for anyone to finally show up, only to be told the meal would be comp for the issues. I don't go out to eat so I can get a free meal, I go out to get good food. I might not go back after the experience the wife and I had. Hopefully they get there act together, especially since Applebee's is so much closer. read more

My mother and I went to Chili's on Tuesday Aug 28 for lunch. She had the hamburger lunch special and I had the grilled chicken avocado sandwich lunch special. We both got sick. Severe diarrhea accompanied with gut and stomach pains. We will definitely not be back! read more

I come to chili's from time to time, and the service is always outstanding! They are very attentive to your needs. I absolutely love their soups, my favorite is the loaded potatoe soup. I truely recommended this place. read more

My husband and I stopped in to have a quick bite to eat and had the worst service ever. We sat in the bar area, waited for ever to order then once our food was ready the brunette with a bun was super rude tossing our food in front of us. read more

Ok, first of all, my fiance and I visit Chili's on a regular basis, and are on a first name basis with just about all the waitstaff. Sadly, on 07/16, my fiance and I witnessed something absolutely appalling; which is why we gave the restaurant 2 stars. My fiance and I arrived at Chilis for dinner one night and were seated at the table directly behind one of the servers who was there with her friends and family; off the clock of course. Our waitresses were the same person. She took the employees order first, along with her party. Then took our order. She brought out our drinks as well as the employees party's drinks. Then we waited. My fiance's and my food came out after about twenty-five minutes. The employees party were still waiting for theirs. We figured, they are a rather large party, so their food is probably being tended to by one cook, so it may take a few minutes longer. Forty-five minutes later, the employees party still didn't have their food, though their drinks have been refilled a total of three times so far. My fiance and I order dessert, the pan cookie, which takes about five to ten minutes to make. Ten minutes later, our desert comes out, but their food does not. By this time, the employee is furious and embarrassed, as well as our waitress, as they are good friends. The employee asks for the manager on duty that night, Joey, to come out and talk to her. He promptly tells her, in ear shot of the whole restaurant mind you, that they were just WAY too busy back there to be worrying about her parties order; there were only three other SMALL parties in the dining room besides my fiance and I, and her party. And only two couples sitting in the lounge; kind of a typical Tuesday night for them. Anyway, he then proceeds to tell her that he doesn't care if she's a paying customer, its the fact that she works there, is the reason why her party has to wait, be cause they are "too busy" in the kitchen right now, to worry about their order. She's an employee, so she has to wait. So, we sit there for another thirty-five to forty-five minutes, just talking and waiting to see if the employee and her party even get their food. Finally, an hour and a half, after my fiance and I ARRIVED at the restaurant, the employee and her party are served their food; which was cold and gross at that point. It is for this reason, why I gave the restaurant 2 stars, it is because the one night manager, Joey, treats his employees like dirt. The fact remains is she was a PAYING customer, not an ON THE CLOCK EMPLOYEE, and should be given the same respect and service as you would any other customer; regardless of if she works there or not. We have been back once more since Tuesday night, and received the same courteous and prompt service as we always get; however, ever since Tuesday night; Joey the manager will not; look us in the eye, come to our table to check on the quality of the food and/or service, and absolutely refuses to come speak to us when we request an audience with him. Chilis has since lost their BEST bartender/waiter due to Joey's tyrannical attitude and all of the waitresses and waiters walk on pins, needles, and egg shells just to stay out of his line of fire and save their jobs. It is an unpleasant work environment for the Chilis employees when Joey is around, which becomes an unpleasant dining experience for regulars like my fiance and I, when we see our friends nervous and on edge like that. It's uncalled for, absolutely ridiculous, and needs to have attention brought to the issue promptly. So I urge you, if you ever dine at the Carson City Chilis in the future, please give your waitperson some slack and credit; they are run like cattle through there when Joey is around, and he is the one holding a red hot branding iron to their backsides. Food = 5 stars Atmosphere = 5 stars (especially since the remodel!) Service = 5 stars read more

I am not sure what happened to the quality of food here? Went her to support a school give back night. I ordered the chicken and shrimp fajitas. The shrimp and chicken had the oddest texture. It was gross. No grill marks or even sear marks from it being cooked. The shrimp seemed microwaved and the chicken was like the presliced stuff with the fake grill marks (but mine didn't have any marks) that you buy in the meat aisle at the grocery store. The tortillas were even hard. My beans were cold even though all the plates were burning hot??? I was starving and dealt with it. I didn't finish it though. The server was nice and kept coming back and let us know when our food was coming, etc. we were charged $2.00 for the game though. We didn't know you got a charge for playing with the table top tablet. The fee sign was gone on our table and countless other tables. THe server laughed instead of taking the fee off. It's not about the $2 bucks, but the principle of it. If something costs money, you better make sure the customers are aware of it. read more

This is a great place to eat. Qualities always awesome. And the service is great. I never have a complaint when I eat here.

i love the food here but too pricey for the serving you get.. we paid $100 something dollars for 4meals.. baby back ribs didnt have much meat and small. read more

Very disappointed. My "lighter side" grilled chicken salad was dripping with dressing and the chicken was rubbery. Didn't even have grill marks on both side. My sister's shrimp, which was ordered well done, was not at all well done. Whoever was in the kitchen last night blew it. Are the chefs timed on how fast they can pump out food? It will be long time before I go again, if at all. That being said Mary, our waitress, was very good. read more

I ate lunch here this week and I had the absolute WORST meal l think I have ever had in a restaurant. I ordered a "new queso fresco salad" which was a handful of greens with a little cheese and a splat of dressing. It tasted ok but was visually very unappetizing. I ordered carnitas tacos which also came with French fries. They were NOT carnitas, it was more like shredded pork. The meat was so SALTY that it was inedible. Finally, the fries were limp and cold. If I had not been with my friend, I would have walked out. This food was terrible and it is a disgrace that a restaurant would even have the nerve to serve it. I for one will never step foot in a Chili's again. read more

The management and staff are great. Very friendly. We really enjoy eating at our local Chili's. We eat there at least once a week with some friends. Have come to know several of the staff by name, and they know our names. Makes the dining experience extra special. It's like having lunch with a bunch of friends. read more

11am just after it opens ... eat at bar... good service, good beer. Would recommend the Kona beers, Avacado burger and rack of ribs(dry rub). ENJOY. read more

My father, grandmother, daughter, and I ate at Chili's for a father's day/birthday lunch. The computers were slow, so the orders took a while, but the food was absolutely amazing once it arrived. My daughter received the wrong order, but the waitress fixed the order quickly and politely. At the end of our meal, an older couple was seated behind us and were extremely rude and disrespectful to my 2 year old daughter and my grandmother, calling my daughter a "filthy brat" and eventually leading my grandmother to tears. The Chili's staff was extremely considerate and friendly towards my family and the manager gave coupons to my grandmother as we were leaving. I am highly impressed with the service at this restaurant and will definitely be coming back. The restaurant industry needs more amazing employees like the ones at the Carson City, NV Chili's location. read more

Hubby and I had their 2 for $35.00 special. Can't be beat! Chips, salsa and guacamole for appetizer, half a rack of ribs with fries for dinner, molten chocolate cake for dessert and 2 president margaritas....out for under $45 including tip? I will be back!! read more

I like the Variety and the Food at Chili's. However this location has consistently some of the worst service I have received in the Reno/Tahoe area. On the last 4 occasions i have been here I'm greeted and sat by the hostess and told the server will be right with me. It always takes a long time for them to get to the table. Once they do and I receive my food I never see my server again. I usually pay cash and have to flag someone down to get change as that's one thing the ziosk can't do. I feel the servers there expect you to do everything on the ziosk, basically do their job for them. The last time i went, which was on fathers day, i was greeted and sat. There was only 1 table other than us. We waited for a long time for a server to come and no one ever did, although i heard several laughing in the service area. At least one server walked past our table and one manager and we were never acknowledged. Another table was sat and after a couple minutes were asked for their drink order. At this point we decided to leave and the hostess just said sorry on the way out. read more

We visited the Carson City Chilis at 7PM on Sunday night. The service was decent. My husband had the chicken pasilla and I had avocado steak both on the 'lighter side'. We were satisfied when we left for home until about 3 in the AM when my husband ended up in the bathroom several times. When food is handled poorly and this happens we NEVER patronize that restaurant again. read more

Service was always excellent.......food above average but the people make this location stand out!!

They talk you into a big beer and they put 3 sips of head on the top. I hate corporate company chains.

Be careful paying cash for your bill and stay away from the waitress named Liliana. She got away with a $140.00 in Cash. Said we didn't pay and I have witnesses that I laid $140.00 on the table plus another $10.00 from my friends so that was a total of $150.00. My friends didn't want to deal with the police so they put another $117.00 on their credit card. I I wanted them to call the police because even though my family and friends may have had drinks , I didn't and was very aware of what was going on and was the designated driver. I even called the police myself and will be filing a report with them. I am 56 years old and have raised 4 children and worked in the medical fields. I have never in all my life ever not pay a bill at a restaurant. I was embarrassed and humiliated. I have written to the corporate office about this as well as the Better Business Bureau. I will never go to Chilis and I will make sure I facebook, email, instagram everyone from friends, family and associates to my experience with Chilis in Carson City, NV and to never go there, That waitress should be fired and whomever else was in on it.!!!!!!!!!!!! read more

My husband and I ate at the chilie's on 395 hwy in Carson city Saturday afternoon on January 30,2016. What a mistake! No one was there to seat us, a gal then walked up with no name tag or any indication that she was an employee. We had started to seat ourselves. She was messy and spaced out looking, and more interested in visiting with a guy in a booth. The bar side where we sat had dirty tables the hour we were there. The place was nearly empty, and our table was not cleaned, we blew the crumbs off as we sat talking we should just leave. We should have! The young man who took our drink order was arrogant and only gave me a wine list offer, I had to ask for a house wine. We ordered burgers, and waited 30 minutes plus. Really, the place was empty! The service was terrible, the place dirty, and now we know why it was empty. We will not go again. This is a disgrace to the name Chili', we travel and always prefer the consistency, well this location is an exception. Debra and Dave. read more