Wow. What is happening to the Chili's around here!?? Servers seem like they are on drugs. Food (chili) served cold. It's like they really don't care anymore. Now I'll have to drive out to Northville for a decent Chili's meal. This one and the one in Livonia are terrible. Great job today Chili's!! Our server was excellent, very friendly and attentive. The food was awesome and all orders correct!!! Thx Brendon!!!! read more

autum displayed amazing customer service for An order that I was having a Problem with it was great to have someone make the process of ordering very efficient! read more

Terrible service had to get the server multiple times to refill drinks, atmosphere was terrible. Won't go back

My wife and I ordered water and for me, my water tasted a little off so I asked for a bottled water, we also ordered chips and salsa for appetizers. My wife ordered the ancho salmon and I ordered the avocado steak. As we were talking our food eventually came out and I realized that we didn't get our chips and salsa so I made sure we wouldn't be charged for it. After taking a few bites of my steak I realized was a plain steak, no avocados were added, didn't feel like complaining about my missing avocados or pesto sauce. My wife loved her salmon. read more

I order the ANCHO Salmon and it cooked very well. 15.89. Friend order "Mix and Match Fajitas" and got shrimp and steak fajitas with side salad bowl. 16.79 The steal is delisious done well. THe service is really good and waiter is on top of things and check on us often to make sure we don't need anything else. The Deep EDDY strawberry lemon juice is very good and sweat, I love it. 7.39 $ I love here！ read more

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Food was ok nothing special. My Cajun chicken pasta dish was warm but not hot. It had good flavor though. We had a new server but he tried and did well. It's basic American food. The beer and margarita were good. read more

Wow everything was bad, from the host forgetting to call us to the food that was cold and just bad

Dined with a group of friends. A lot of options to choose from. The price range wasn't too bad, almost similar to your regular food chains. Ordered chicken wings, grilled chicken quesadilla, mexican bowl, grilled steak. The food portions were plenty. Everything was good, not as bad as the reviews were. The waiters were friendly, not over you all the time but made sure to get all you need. The Jalapeno dip that came with quesadilla was very delicious. I recommend to try that when you stop by. Overall its a decent place to dine in. read more

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HORRIBLE! Ordered the app trio...got SW egg rolls n honey chipotle boneless wings. Showed up curbside..waited n waited..no show..went in finally..got the food..was disgusting..everything was cold..chicken like eating cardboard with a terrible sauce..no taste of chipotle..cold mushy burnt eggrolls..all thrown together so that horrible sauce mixed all over the egg rolls..uff..never going back here again..DISGUSTING! read more

Came in for lunch and was served uncooked shrimp. Now I have nothing to eat thanks to the lazy cooks in the back and have to wait up to 7 days for a refund read more

Oh Chili's, you are always so hit or miss, but mostly miss. I don't really like to come here, the only reason I did was because my sisters school was having a fundraiser. I ended up doing the 3 for $10 because it was cheaper than just getting my entree alone (margarita grilled chicken). It was just ok - nothing to rave about. I also got a $5 margarita which was pretty good. At the end I was craving something sweet and was deciding between the cookie or the molten chocolate cake; out waitress said the molten chocolate cake was her favorite so we obviously had to go with that. It was just alright, kinda disappointing. Overall all the staff were super nice, just super slow too. We were there for about 2 hours total which I think is a little ridiculous. The food is nothing special. I don't plan to come back, unless there is another event that brings me in. read more

Chili's - Molten chocolate cake - American Near Me - Canton, Michigan

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If I could give 0 stars I would....went their today with a co worker no host at the stand sat at the bar it was filthy like a basketball team just left trash and plates and tortilla chips everywhere, counter top was sticky... Took about 10 mins in before the "bartender" came out to order drinks..... it was very unlike any chillis I've been to ever it felt like a random bar in the middle of nowhere and not the restaurant I enjoy....we ordered drinks and they were just ok.....we left......I came home and cooked.....0 outta 10 would not recommend read more

I waited 40 minutes AFTER my Togo order was supposed to be ready for pickup for my food to be done. There were tons of people standing around waiting and upset that their food wasn't ready. Workers were arguing and walking out saying they can't deal with this shit and going to smoke. I seen a worker get herself food and walk out with it. I've called and asked several times to get the manager and general managers information to contact them and they refused to give me it just continue to put me on hold and not answer again. I will never visit chilis again they should be shut down. read more

Everyone is short on workers these days. We get it. But then don't quote times you can't possibly meet. Every single time I pick up from here it's ages over the quotes time. Today there's no one there, the middle of the afternoon. We are already 15 minutes over the quoted time. They tell me we are just waiting on chips. 15 minutes later "sorry it'll just be another 10 minutes." I tend to offer grace and be patient in these circumstances but it's just every time to such extremes. I've waited an hour past time. Every other restaurant is figuring it out--even if it's warning people. Why can't this Chili's?? read more

I paid $50 for an order and the order consisted of the wrong item I ordered a chili as a side I got baked potatoes soup instead with bacon in it I can't eat bacon I also ordered the loaded fries and I got them hard as a rock and hard chicken in my Cajun chicken pasta on top of that I couldn't do nothing about it on their app I can't go back to my order or nothing I really like chilis but this never happed to me till now read more

As far as chain restaurants go, this is one of my favorites. They consistently serve good food and drinks. The prices are pretty good, and I love their three for ten dollars. You also get free chips and salsa for every visit if you are signed up for their rewards programs. I love their bacon ranch chicken quesadilla, but on my most recent visit, I decided to get the chicken mango dish off their guiltless menu, and I was not disappointed. We will be back soon. read more

Honestly, this review can go for any Chili's location. I don't remember the last time I ate at any Chili's, but it was right after Christmas Eve evening Mass and my parents and I were starving for any restaurant still open the night before Christmas. I ordered the shrimp fajitas, which tasted so bland that I ended up munching on parts of my parents' food, which was average-tasting at best. read more

They couldn't sit us, because we were 8 pple. Really 4 adults and 4 kids. Literally the dumbest thing. Walking out, 4 sets of pple walked in. And they say them. Never coming back. Makes no sense. Wish I could put 0 stars. read more

They are one of the few restaurants still following COVID guidelines, which is great for me and my family. We've been to only a handful of locations and other places are as open as Mardi Gras. Here, the staff are still wearing masks, they are still spacing people at a good distance and the food is still great. I'm trying my best not to downgrade for the location (I HATE FORD RD TRAFFIC). read more

Good food, awesome specials you can't go wrong with the 3 for 10 or 2 for 25. Great selection of both food and drinks. Service is good but they often seem to be short staffed and table service can be delayed and not as prompt. read more

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We went to Chili's on Wednesday night to celebrate my daughters birthday. Only 1 sever and 2 cooks. Was told it might be 1 hour wait but only 20 or so. Nick W was awesome. Fast, attentive, and made the best of a less than ideal situation. Thank you Nick and Chili's staff. read more

This place is straight trash the GM is a straight bitch the last few times I've came the service was horrible server just leaves dirty dishes on the table even though we stacked them I've had to get up to get my own condiments are server looked blown out and dirty the worst part is they didn't comp anything even though the food took forever don't go back Karissa needs to be let go she supposed to be professional and she walks around in stretch pants and a T shirt and refused to run our food wow what a skank read more

Horrible! This is the last time my family will ever go there. The last three times have been terrible and we keep giving them another shot, but this is it. We got carry out and they didn't even include the sauce that comes with the chicken crispers. The corn on the cob looked like it had been sitting in water for days. The chicken crispers breading was raw in some spots. I hope this place shuts down so we can get a good restaurant in its place. It wasn't even busy for this nonsense. read more

I had a gift card to use and the bacon burger was so good, perfectly cooked. My server Angel was so great! Attentive, kind, the best service I have had in so long. Chili's, I hope you know what a great worker you have on the team! read more

Got carry out and my burger was well undercooked! When I called to ask for it to be remade I was hung up on twice and am on hold for the 3rd time for over 20 minutes. I'm so uo read more

Chili's - American Near Me - Canton, Michigan

Went to lunch at Chili's on Ford Road in Canton yesterday. The food was awful! I got a chicken Mexican bowl. The chicken was rubbery and the bowl had no flavor. My mom got ribs and upgraded to some corn as a side. She says the corn was mushy and hardly ate. Two meals and a tip $60. I will never return. read more

Semaj had great customer service, explained my menu questions very well and food was out with in 15 minutes

We had dinner here tonight and it was really good. I got chicken and steak fajitas which were really good. The meat had great flavor and the meat was tender and good. My husband got ribs, brisket, and corn on the cob. The corn on the cob was delicious done perfectly! The rib meat was falling off the bone and had great flavor to it. The brisket was cooked really good too! Our service was really good, our waiter was on top of things and checked on us often to make sure we didn't need anything else. Then I left my cell phone at the table and didn't know until I got home. When I came to the restaurant the manager had it in a safe place for me. I am so grateful they got it and kept it safe until I got there to pick it back up! We will definitely be back to try other dishes and get more corn on the cob! Thank you for a great meal! I just regret that I forgot to take pictures of our food. read more

I order take out and got a Cajun chicken alfordo with extra alfordo I got it with no chicken and no alfordo or even extra on the side a little Cajun it was horrible. Now when I have it when I dine in always good but that don't mean be lazy when it's take out I know to never order take out again. read more

Went here for dinner recently and the staff and waitress were nice but then things started to get a little uncomfortable. A friend and I probably only took about 15 to eat our food and we sat and had conversation. The waitress came over a few times to ask if we needed anything we said no. Then she offers us carry out boxes we got some, paid and continued to talk. We probably weren't in the restaurant for even an hour at this point. Our waitress came over again like do you need anything? And we quickly started to realize she basically was telling us to leave. She once again walked past looking over as well as another waitress. Then what looked to be the manager came over to ask how the food was and kind of smiled and lingered by the table... very uncomfortable experience as I wanted to just have dinner and catch up with a friend but we felt very rushed out of the restaurant. read more

I have a rule about Chilis. There are two things I consistently like there, chips and salsa and a southwest eggroll appetizer, both are horrid for my arteries but actually consistently tasty. The fajitas are bland but the safest bet dinner wise. Ok I also like the cheap ass margarita I will fess up. Everything else in here is really iffy. Sorry if that offends the Chili's fans of the world. My non foodie husband, of course, adores it here so we have stopped in here on odd occasions. We went once a couple of months ago with some friends of his who also love it. It took them over a month to actually put through the charge on his personal debit card, silly man should have used our joint account or real credit card as he never puts much into his personal account. Yeah ummm bounce city. It is ridiculous. A subpar dinner's bill somehow managed to bounce three other things. Nice. Called them and they insisted that no way this could have happened as they do the stuff daily, so I offered to show them the printout as well as the reciept as I am one who saves them. They told me tales about how people have said the charges go through before they even get home...yeah well my husband's did not and personally that is all I am talking about. They kept both of us on the phone combined for fifteen minutes. They insisted they would investigate and get back to us. Did they? Of course not. Lame. Did we ever get anything in return for their huge mistake that cost us plenty to straighten out? Hell no. The upside? I will not have to come here anymore :). Hey I was nice, I gave them a chance to work it out, obviously at this point they have no intentions of doing so, I felt other people should be warned. I would avoid using a debit card in here, frankly I would just avoid eating here read more

Well I agree with Liz W. That the fajitas are the safer bet here! We had the "2 for $20" dinner items. We both had the fajitas! Now I made my hubby switch with me because he honestly couldn't have cared a less if he eats chicken or the pork fajitas! I was going to have the chicken ones until I saw them & they look as if they'd come out if a cookie cutter! They were all molded the same size & they were rubbery! My husband had gotten the pork and it just looked a bit better so I ate his and still only ate one fajita! My friends got the "something something chicken with rice"! Well they've now changed the rice from a great tasting "Spanish"type to a "mushy gushy" type! They did not like the new rice and the waiter actually asked us!! We had the toffee brownie with ice cream for dessert and we shared it! It was pretty good but sooo sickening sweet that I'm not sure I'd ever get that again either! What saved the day was our great waiter "Dave"! Having him wait on us was the hi-light of our visit to Chilli's in Canton Michigan tonight!! Oh and I didn't want to miss adding that we asked to sit on the bright and sunny side of the restaurant. The host told us "No!" I gave it 3 stars for all around food & experience...but if I could I would give our waiter, Dave, "5" stars! He was conscientious and quite awesome!! read more

People on Yelp always seem to hate on Chili's, I am not one of them. I have been to only a few Chili's locations in my lifetime and have never had a bad experience, in fact, I can say they have all been good. Stopped at thiis location today after an extremely competative golf session (at Sportway in Westland - awesome place BTW) and thought it was awesome. We were immediately seated and were served drinks in a blink of an eye. MENU - Menu was perfect. Great specials, easy to read, options for every type of eater. Anyone who comes here will be pleased. Servers - Our server was training a new waitress. She was on the ball. Great waitress! I know training can be a hassle, but our lady was on the ball.....not a surprise that they had a great server training a newbie. They made sure we were happy, our tables were cleared, and our unlimited chips appetizer and drinks were filled at all times. Entertainment - You don't go to Chili's for Entertainment.....but possibly you can, they had TVs all over with a variety of programming, also a table electronic game people can play (but I didn't because the food was so tasty and the beers were yummy and cold. Food - Deciding upon the cajun shrimp pasta, smothered burrito special, and enchiladas was a hard choice. I took the Cajun Shrimp Pasta. After ordering I was thinking, man, why did I order that, but then when it came, I was like, damn! I'm glad I ordered this. I ate the whole thing, yum. It wasn't as spicy as I would hope for Cajun, but it did fill me up and it did taste good. The free entree bread was a thick slice of crispy buttered Texas Toast, unfortunately, it wasn't garlic bread like you'ld get with most pasta dishes elsewhere, but hey, it's Chili's....still ate the whole thing. Only thing that kinda bummed me out was that this entree didn't come with a salad. That's fine, I can live with that, but yeah, no pre-game salad. It's fine. Overall - I was very happy with my experience, service and staff rocked, food was yummy, place was clean and it was a happy time. At the end of the day, many restaurants make changes. Unlike Applebee's Menu Changes, Chili's actually worked and worked really well. Love what they have done, and I love this location. They have good food and a good staff. Congrats - Fistbumps for all :D PS - Them bottomless chips though! read more

Don't order online because their system is down quite frequently. Also don't dine in because their service is terrible. Spoke to a bartender and a manager about my order and got 0 apologies. I was there at 1:20 pm for my 1:30 curbside pickup and they basically put in the order when I got inside at 1:35 looking for my order. I left the restaurant with my food at 1:48. Very disappointed with the whole situation. A simple sorry would have made it a little better. OH and they didn't give me the salsa. Go figures. read more

Chili's - No salsa - American Near Me - Canton, Michigan

I had a curbside pick up order. I got there just on time. They told me I needed to wait 10 more minutes to cook my steak. There were at least 5 cars came and left while I was waiting. I ended up waiting in the car extra 40 minutes from the expected pick up time. The lady said sorry and quickly went back inside. I was in hurry to take the meals to my family who had to go to work. The meals we got were definitely getting cold and one of the orders did not get fries and got a wrong sauce. So disappointed and frustrated. read more

The bar area smells of a horrible stench. The service is atrocious. The bar keep is busy so he can't really give customers good service. The food is very bad. A salad always comes soggy or the lettuce is not fresh. The cheeseburgers are obviously, frozen-first because the taste is non existent. The hostess has no clue and the managers are just dumb! Do not go there! Food belongs in the garbage! Service is poor! Clientele...yikes! read more

I can appreciate that they were short staffed and appreciated the manager coming out to explain However the hostess was straight up rude,unprofessional and surly. She continued to be less than honest- even after the manager said it would be an additional 40 minutes before we got food after we were seated the hostess continued telling new guests there was only a 30 minute wait. We left not because of delay but her attitude. It would have been better to explain the situation and perhaps offer gift certificates redeemable on a usually slow night. read more

honestly I don't know how this place is still in business. The food is terribly prepared and the service is awful. You're lucky if the food you order is what you get. Never, never, never order curbside pickup. Save yourself the frustration of overpaying for a horrible meal and service and drive past this place. read more

Absolutely the most mismanaged restaurant in Canton. Have tried to eat there multiple times and the shortest wait was 30 minutes at 2:00 in the afternoon. They only have 1/2 the restaurant open. I'm willing to wait because of social distancing but no other place in canton is this bad. I'm happy to take my business elsewhere. read more

Me and my friend went to this location yesterday. It was apparent from the multiple signage in the restaurant that they are short staffed due to the pandemic. I completely understand this and feel their pain as I also have worked in the food service industry although not during this time. Our server was a young man who definitely seemed to be overwhelmed, although the issue arises with how he handled our situation. Immediately upon being sat he was very jumpy and told us right away that he is tired and ready to go. It came off as a little bit stand off-ish and I felt like he was trying to guilt trip us because of his situation. Throughout the entire dinner he kept saying how he was short staffed and tired, and this is understandable like I said, but I think it was untimely unprofessional. Food was mediocre and not prepared in any way like what I've seen at other Chili's locations. Drinks were actually good, the Patron strawberry margarita was to die for. read more