Omgee!! What a nightmare!! What kind of managers come at you with "WhAt dO yOu WaNt Me tO Do aBoUt It?" when they have horribly messed up your order. Or that the young girl doing the ToGo touches the wrapped corn and sets it back down on your unwrapped food after touching her face, her hair and her phone to see if your fries are really missing from the clear plastic container... I swear to the good lord above to help the food industry workers!! I know you don't have to have super special training for these jobs, but common sense is a must!! Glad I had that much knowledge when I worked in food!! read more

Me and my family love this restaurant. We used to go here very often knowing it's kinda close to our household. -Service- The service here is honestly some of the best I've seen. They all work very hard here. We used to go here is much that the server we normally get knows what we get to drink and eat. I love that he knows us and he treats us like friends. -Food- All there food here is decently priced and pretty good. I love the triple dipper with Big mouth bites, and the cheddar bites. It cost about 12 dollars and you get a lot of food. We have had a few mistakes in the kitchen and sometimes it comes out weird/wrong, but they always make it up. -Wait Times- This chili's is located in a very busy area, in a mall. The amount of people that go in this place is always handled very well and quickly. I rarely see a wait at the front door, the bar is open seating and there is pretty much always a open table. - Other - The bar has TVs that you can see lots of games. We love to watch the football games at chili's. Place is pretty nicely decorated, and some creative things inside. Overall 5/5 if your looking for something to eat come here for a quick bite!! read more

Went for a late dinner (9:30) on a Saturday night. The place was pretty empty, which would make us think the service would be great. However, when we walked in to be seated no one was in the front to greet us and seat us. The bartender just looked at us and quickly shuffled away to make herself look busy. We waited for a few minutes before we were seated, which wasn't horrible but still surprising giving the emptiness of the restaurant. Once we were seated our waiter took our orders and got our drinks quickly. I have no complaints about the food, everything hit the spot especially the appetizers! We also had delays in drink refills which can be slightly frustrating. All in all my review has more to do with the service than the food. read more

Chili's - 6oz sirloin with grilled avocado - Bars Near Me - Aurora, Colorado

We had a server that was new, it was his first day alone actually. We were pleasantly surprised at how attentive and efficient he was. He helped me with the payment at the table device. The food was hot and fresh-- love their queso! read more

We showed up on Friday night, about 6.45pm and it was kinda busy, one guy at the door, trying to do it all and then another guy finally came by to help him out. I say kinda busy because the tables were rotating quickly and by 7.30pm there were quite a few empty. We waited probably 10 minutes just to check in, then another 15 or so to be seated. Our server was nice but the food came out surprisingly slow. We had onion petals to start. Then I had steak and shrimp fajitas and my hubby had ribs. All the food was tasty, can't complain about that. Kicking ourselves that we accidentally left the rest of the ribs we boxed on the table. read more

This place was absolutely ridiculous. We went here with the understanding that there are social distancing mandates right now. We also understood that we would need to split up our party into two groups/tables. What we did NOT realize is that the manager Dan Santiago would NOT let us speak to our children at the other table! ONE TIME ONLY my 10 year old daughter brought our 5 year old to our table for help ordering her food because the menus are only digital and have to be seen from our cell phones. HOW THE HELL ARE OUR CHILDREN SUPPOSE TO ORDER FOOD WHEN THEY HAVE A HARD TIME UNDERSTANDING THE MENUS FROM OUR PHONES! The manager Dan Santiago told us we were NOT allowed to speak to our children at the other table AT ALL!! They DO NOT provide menu's!! This was absolutely ridiculous!! This was carrying this covid 19 thing way to far! Whatever to all the mandates right now BUT telling the parents they are not allowed to help their children with their food order!?!? UNACCEPTABLE!! ALSO, he could not have been more of an ass about it if he tried! Totally one of those guys that clearly has to exercise his authority strongly at work to compensate for failure in other aspects of his life. Seriously! Telling parents NOT to talk to their children after ONE QUESTION ONLY, what an ass! The restaurant was near empty as well so it's not like anyone was being disturbed at all. You can take this covid thing as far as you want, you can follow all the mandates you want, but you totally cross the line when you try to keep me from my child!! This covid 19 is NOT an excuse to be an ass and separate parents from children!! If that's how Chili's is going to do business then either WARN parents in advance OR STAY CLOSED!! Right across the parking lot is On The Border! They are nice HAVE MENUS and are very friendly and helpful when it comes to ordering FYI!! read more

Came to get lunch special 2 tacos (shrimp). The avocado looked a week old. I did get 10% off. Avoid this chilies. read more

Chili's - Tried to disguise the old avocado. - Bars Near Me - Aurora, Colorado

Zero stars!!! TERRIBLE SERVICE FOOD WAS COLD WAITED 45 minuets for our COLD food!?! Our server was no where to be found and the worst ever and management...what management?? *****DO NOT GO TO THIS CHILI'S!!!!!***** read more

Chili's is Chili's so there's not a lot you can say about it. Typically I get food to go, and they're pretty fast at making take-out, and it usually doesn't take too long to pay once you get there. The food has always been good, though they often forget sides that are asked for (particularly anytime I ask for a side of BBQ sauce for some reason). Overall good though, I'll be back for more. read more

When you review chain restaurants like Chili's, Applebees, or ANY chain restaurant for that matter, you have to take it for what it is. I ordered using their mobile application. I saved some money using the mobile app GREAT! They had a special parking space close to the pick up door GREAT! My order was ready when they said it would be ready GREAT! When I got to my destination and was ready to eat, it tasted just like it would if I would have stayed to eat, GREAT! If you decide to go to this Chili's on a weekend, be prepared, this.place.gets.packed. That being said, they must be doing SOMETHING right. So, I would take the reviews that bash this place with a grain of salt. One thing that you are going to get from chain restaurants for the most part is consistency. The only thing they really need to pay attention to is special order details, customer experience, etc. Get a grip peeps... read more

A solid 3 Stars. We like to go here for beers, appetizers and trivia. A great way to spend a rainy afternoon and a just a little down time. We never eat dinner or lunch here but love to play the trivia games. Service in the bar area has always been fast and friendly. read more

Great service here, very busy on Saturday night. We were told the wait time was 25 minutes so we sat at an open table at the bar, they didn't give us this as an option but we just decided to sit to wait since all the benches were filled. A waitress ended up coming by and telling us she would be happy to serve us so we ended up not waiting at all! I got one of the new smothered burritos with rib meat, very good! I also ordered a white Russian, very strong so that was good. the endless chips and salsa was a plus. our waitress working the bar area (I forgot her name) made the experience better, she was quick and helpful. read more

We have been coming to Chili's for a while. We stopped coming, then came back again to give it another try. It's been great. We went to dinner on Saturday and I was VERY IMPRESSED with the service, the staff and the food. Our server and her support staff was so nice and helpful. I asked to speak to the manager to let him know about our experience. He came over promptly. Very nice gentleman. Well done Chili's, well done. read more

I think Chili's owes me a stars. No prices on the menus. And chili's is not quite the caliber of restaurant to remove prices. The burger I received was not worth what I paid for. Won't be back. Manger was hood guy but Chili's... not so much. Try there web site. And they shut down any feedback. Why return to this restaurant when there are so many other options? read more

Had the 2 for 25 meal... Chicken fajitas and Burger.... chips and guac for app. Cheesecake for dessert. Everything was great. We sat in bar area, very attentive guy serving us.. cannot remember his name... we tipped well.. Good meal and reasonably priced.. we will be back. read more

Second time I walked into here and smelled like Albertsons. A mix of hot garbage and really bad fish. I miss the smell of fresh steaming.fajitas. Awful! read more

The kitchen need more working people, taking forever to make a order, you need to get a better manager to handle this. Not just let the customer waiting and waiting. read more

I love chili's, this one not so much!!! The service when we went was horrible. My son wanted to go there for his 10th birthday last night. My son and his sister order off the 2 for $25 menu, his sister ordered the chicken fajitas. Apparently they have add a spicy southwest sauce to it and it made it way too spicy for my 10 year old daughter. We told the waiter that she was unable to eat it as it was way to spicy (and she Likes spicy food) and no where on the 2 for $25 menu did it say or apply that it was spicy or over spicy. They did offer to replace it but not before the manager made her cry because he made her feel like it was her fault (not cool). Then I understand that it takes time to cook a new plate, but we got our dessert before we got a new meal for her, that we just ended up getting boxed up to go. The server left all the empty glasses and plates (even the fried pickles from the appetizer) on the table, I had to get up and move them to the empty table next to us so we could eat the cake. They knew it was my sons birthday and never offered to sing to him or let us know that they couldn't maybe sue to the covid19 rules, I'm not sure like I said because of no Communication from the server. When the manager come to the table the one and only time, he made my daughter cry like I said, asking her why she didn't she say couldn't have spicy food, when I spoke up and informed him shes likes spicy food but this was Beyond just a little spicy and the menu said nothing about it being overly hot. I asked him if he was sure it wasn't cooked wrong, after that he said he will not charge us for the plate and walked away. My family and I love chili's, thats why my son asked to go for his birthday. YOU Think they would treat there future customers better then making them cry when she did nothing wrong and make a special night for my son a little special but that was to much to ask for this location. Lost a long time chili's customer and future customers to this location. read more

I always get ribeye, it's done medium rare, always to my liking! Never done to go, but dine in is nice if your patient.

Chili's has been one of our go-to's during the pandemic, once or twice a month. Normally I would cut them some slack, but not this time. While the food tasted decent, they are having an issue with quality control and portion size. We had a total of 3 adult meals and 3 kids meals. Two of the adult meals were ok, but an order with no onions on the fajitas? (See photo). ALL 3 kids meals had less than a handful of fries each. Our chips and salsa turned into chips, no salsa delivered. I would not complain if this was their free offer, but I paid for it. Not what I am used to from this restaurant, might have to look for a new go to. read more

Chili's - I ordered no onions on the fajitas??? - Bars Near Me - Aurora, Colorado

No good beers on tap or bottle. Tried to order a vodka drink they couldn't do, no suggestions from server, who said, 'Uh huh," when I thanked her for the beer I finally chose. We ordered a plate to share & server seemed irritated... We ordered guac, and a combo: a tostada & chicken chile ench, received a taco instead of tostada.... Blah, this is why I don't eat here! read more

Chili's - The soft taco... Hmmm - Bars Near Me - Aurora, Colorado

Staffing seems chaotic here. We honestly get better service when eating in the bar. The dining room servers were seriously overworked at 6 pm on a Thursday evening. Food is just ok. Nothing special but nothing horrible. The joint was hopping for a Thursday night. Solidly A-OK. read more

My wife, her family of twleve, and I, went to the Southlands Mall Chili's. The $5 Margs sparked our interest. We also ordered mostly the "2 for $25". I unfortunately ordered the ribs and everyone else mainly got the mexican chicken breast. When my wife and brother in-in-law got their food, it was cold and had to be sent back to be re-warmed. And the manager did not ask about any one else food experience when he quickly brought the chicken back. If he was interested I would have told him: I believe I had leftover ribs from Valentine's Day the day before! What little meat on the mealy tasteless ribs there where where dried out and crusty. If it weren't for the bit of BBQ Sause it wouldn't have any flavor at all. Now I remember why I don't like going there. read more

I forget how much I hate these places and make the mistake of going back every 5 or 10 years and yesterday was the day. The atmosphere is loud and obnoxious and has TVs to distract you from the people who are important. I don't know if I always get the wrong thing or what, but I think I've only once ever had a tasty meal there once that I thought was worth the money. We were there for lunch and I ordered the chicken fajita lunch. I got a cheese enchalada soup that was only ok. It had a heavy cheese flavor that dominated it and there was no spice to it at all. The chicken fajitas were AWFUL. There was no spice in the cooked chicken. The onions had a BAD flavor to them, heavy of smoke and just not right at all. The green peppers were under-cooked. The plate with the other ingredients had no beans and not nearly enough pico. The waiter was a nice young boy who took good care of us, but the atmosphere and food quality really disappointed me. Chili's, I'll probably be back... in like 10 years! read more

Great service, great food and great people. Bathroom is clean. Food is cooked well and shout out to Sam he was our waiter and was very nice. The restaurant was delicious! read more

The food was ok. It's Chili's. Our kids worship this place and we all know it's all for the kids. The service was thumbs way down. Our waiter ran around like a chicken with his head cut off but there were like four full tables in the restaurant. Everyone eating here looks pissed. We sat by the kitchen and halfway through our meal a bowl of salsa comes flying out and shatters about a foot from my husband's head. Wish I was kidding. Not sure what's going on in there but I'm scared. PS- nobody has cleaned up the salsa yet. PPS - Can't get our bill to save our life. read more

Good food and good service! You can't go wrong with Chili's, everything is so good. I always order the table side quacaamole and love it! Our waitress was nice and helpful. She was on point with drinks and food. I highly recommend this place, so stop in! I sure am glad I did! read more

Ate here last night. I got food poisoning. Don't recommend eating here. I feel horribly sick. The chicken crispers was pink I sent it back & got crispy crispers. read more

This is the second time I have been here and have been disappointed. We were seated immediately, which was good and the hostess was very nice. Our server was over right away and took our drink order. Our drinks came right away and we ordered the sampler with sliders, cheese curds, and buffalo chicken tenders. My strawberry lemonade was extremely weak; each time the server brought another, which took a while each time, they were weaker and weaker until they were slightly pink. The appetizer came within a reasonable amount of time. The cheese curds and sliders were good. The Buffalo chicken tenders were small, but good. Overall I didn't feel like it was a good portioned amount for what it cost. My entree of loaded baked potato soup with a side of mac and cheese and my girlfriend's buffalo chicken sandwich arrived quite a while after our appetizer. The soup and mac and cheese were great, no complaints. The Buffalo chicken had almost no sauce on it. The sandwich was good, the chicken juicy, but without sauce it was very bland. The fries.......were cold! I couldn't believe it. Overall two stars for the slow service and below par food. Chili's, I know you are better than this..... read more

This review is for the Southlands location in Aurora, CO. The food was good, however I tried the new chicken enchiladas and wasn't too impressed. It was a lot of good, but the flavor was a little more bland than what I prefer. Our waitress was MIA for most of the meal and seemed to forget we were her table. I don't like that the new table systems allow kids to play games. My son grabbed it up and started playing before I even knew what was happening. It comes at a charge of .99 and doesn't have to have parent approval. I prefer to keep games away during times we eat and just enjoy family time. read more

I was all for stopping by to get dinner with the family. Ordered the fried pickles for an appetizer it was like eating flour paste covered soggy pickles with whole peppercorns thrown in to insure you break a cap or a tooth. Told the waitress about she says "oh well the menu will change in a month or two". 30 minutes goes by "were so busy I'll check on your food". So we wait... The restaurant is half full mind you. My food comes out ice cold it had been setting in the window for quite awhile. At this point I'm torqued. Her response we had to wait for the rest of your food to be prepared.. so a quesadilla takes longer than a steak???? I will never eat here again period. STAY AWAY read more

I tried to order on a Sunday at 830 pm and 9 pm for delivery through DoorDash. And every time Chili's denied the order when they are open till 10 pm. Mmm. If I could deny, services with my business and what is convenient for me I'd be out of business. Chili's we have ordered from before big honestly they aree sub parr. We've had missing items, undercooked, and wrong ordered too many times to count at this location. read more

Worst meal ever. My steak was raw. They put it back on the grill twice and it was STILL raw, plus then too tough to eat. Never eating at Chili's ever again. read more

Chilis has been one of my families go to spots for years now at least over 8 years . We have constantly been going for their different selections of food ! It's a great family environment . Although I have encountered many bad experiences with my food being incorrect . I have always had to substitute and change things on my dinner options because of allergies and many times it had been wrong.. The wait staff is very generous though.. The change of the menu is for the worst.. Many of the favorite menu items have been taken off .. Potato skins, Philly cheesesteak, chicken Cesar pita .. Those were some of the many delicious items that have been removed . The new items on the menu are just getting greasy and unhealthy .. Not attractive menu options .. However they have some good items but feel it's still lacking many options .. Like why is there no veggie burger ? read more

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The past two times we have been to this location it has been incredibly slow. Right now we have been seated for an hour and have not even received our food yet. read more

After waiting 50 minutes on a 40 minute wait, was told that they were unsure of when they could seat us do to the servers being overwhelmed. However, they had still been seating smaller parties that arrived after us. Also, the previous time we did a Togo order, the portions were very skimpy and the food was overdone. Quality and service has gone extremely downhill in the last couple months. read more

When we first approached the restaurant the managers were holding the doors to greet their customers. I thought this was a nice welcome mat. We arrived at our table and the waitress was very nice. The wait staff was very punctual for service. We received our drinks quickly. We placed our food order as it also arrived very quickly. We ordered an nachos and asked for extra guacamole. Unfortunately the kitchen only placed a dab on the plate. So I told the waitress and she adjusted the bill because I was charged for the second add on guacamole. In closing our visit was satisfying.I plan on returning to Chili's Southlands. Good job Chili's !! read more

Chili's - Bars Near Me - Aurora, Colorado

I am sitting here with my family on Mother's Day. I understand that the restaurant is busy but we have been sitting here for an hour and our waitress hasn't checked on us more than once. Other tables who came in after us got food before us. When we attempted to get an update from the waitress about how much longer the food would be, she simply stated "It's been busy" and walked away. She didn't even notice everyone's empty glasses. We had to get a second waitress to get the attention of the manager. When the manager came out, he tersely asked "Do you want your food or not?". He was upset that he was called from the kitchen to address our complaint. After multiple excuses as to the poor service, he eventually apologized as he walked away from the table. I tried to explain that the delay itself wasn't the issue, it was the lack of communication. Needless to say this experience has left a lot to be desired, and this is coming from a Chili's regular. Update: We just overheard our waitress, who has still yet to come back and check on us, tell another table that our request for a manager is what caused the delay. Apparently now, Chili's shames customers for asking to speak for a manager. Not only is that statement incorrect, it further shows the lack of professionalism. The manager took care of the food portion of the bill, which was appreciated. Ultimately, we had no issue paying for the food. I just wished the whole situation had been handled better. read more

Don't bother! The to go aspect is a complete joke. If you choose this option please check your entire order carefully before you leave. What you may have typed in online is definitely not what you'll receive. The last 3 to go orders I have ordered for family has been wrong. Just tonight, food was 20 minutes past wait time. Thanks for the extra scoop of ice cream after I already paid for extra scoops. 2 people came back in missing items from their orders while I was waiting. The queso fresco salad is missing the queso and had the wrong dressing. The burger had sauce when it wasn't supposed to, and was cold. Our side of lettuce for the burger had the other veggies-which we are allergic to- simply pulled back out. How do I know? The tomato seeds on the lettuce gave it away. Chili's- you suck. Your customer service took a nosedive a long time ago which is why we stopped coming in. Now I don't even trust picking it up after a long day. read more

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This particular location has been going downhill for a long time. The food is not terrible but the service is another story. Tonight I was in there with my family and after we were seated we were completely ignored. We waited for 20 minutes and nobody ever came to check on us. Not even a pop by to tell us they were slammed and would be with us soon. It was a Saturday, but it wasn't terribly busy. We had little kids with us so we couldn't turn this into an all night dinner. We just got up and walked out. And no one said a word to us the hostess made eye contact but said nothing. I've tried to give these guys the benefit of the doubt but enough is enough. We won't be back. read more