CUSTOMER SERVICE! Employee name: Chris date of order: 7/9/2026 time ordered: 11:29a pick up order at 11:38a When I entered the establishment and walked up to the register counter, Chris walked to the order counter and didn't acknowledge me. I waited, thinking oh he's changing gloves or something. NOPE another customer walked in (male) and Chris greeted him and proceeded to take his order, make his bowl and check him out. ALL WHILE STILL NOT ACKNOWLEDGING ME! I was left Stunned. I understand if it's busy to get caught up when customers come in but when I entered the establishment only 1 customer was there and he was already consuming his meal. We have been long time consumers of Chi'Lantro but we will not be doing any business at this establishment until this issue is resolved. read more

Walking a the parking garage to Wahoo's, we spotted this place. It sounded familiar and I wanted to try it, but the fish tacos were calling, so we split three tacos and then restaurant-hopped back here to try a B'bimbap bowl. There was a place up in Hurst the hubs enjoyed called Burning Rice, and we wanted to see how this compared. Overall the bowl was really good. They don't do the crispy rice in the stone bowl thing; the rice was just normal steamed rice. But I ate way more than my share! Everything in that bowl was pretty tasty. The hubs thought black beans were an odd choice, but I'm good with the extra fiber. I also realized I am a sucker for the sweet Gangnam sauce they put over everything. What I really can't get over though is the steak--there is no way steak at that price point should be that tender! I was expecting the kind you chew hard and it gets stuck in your teeth but no, every bite was tender and flavorful. I would 100% eat here again and 100% order that same bowl. Veggie dumplings were just okay, and I really hate miso and that was the main flavor in the dumpling dipping sauce. I'll skip that next time. This location may do a booming biz at lunchtimes but was pretty lonely at dinner. We didn't see anyone else dine in while we were there. The seating area needed some attention; there was food on the tables and floor and a big spill in the corner. They've also stacked a bunch of Igloo coolers against the wall in the back. Oh, and there were two different playlists playing at the same time, which is a cardinal sin in my book! So we walked in and I was pretty sure we had made a mistake by being there, but the food won me over! read more

Chi'Lantro - The interior - Korean Near Me - Austin, Texas

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Great quick bite from the trail. We ordered the Kpop Chicken, Kimchi Fries, and Braised Korean BBQ Bowl. Everything was delicious but hte Braised Korean BBQ Bowl was sooo good! Typical fast food joint where you line up and take your seat atmosphere. They gave our food very quickly. read more

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Rating: 4.3/5 [delivery] We ordered two Create Your Own Bowls ($12.10) and added extra protein to each one. The bowls were packed all the way to the lid, so the portions were definitely generous. We had leftovers and didn't feel heavy after our meal so it's a convenient healthy option. - Braised Korean BBQ Pork: Tasted like pulled pork so we weren't huge fans. - Spicy Chicken: Not as good as the fried chicken options. It's like poached chicken tossed in a spicy sauce. Wish the sauce was caramelized so it can coat the chicken better. - Bang Bang Chicken: Fried boneless chicken bites coated in their zesty Bang Bang sauce. It was okay. I wouldn't have known it was fried and couldn't really tell what the flavor was until I read the description. - K'Pop Chicken: Fried boneless chicken bites in the Gangnam sauce. This was the best of the three chicken proteins we tried thanks to their Gangnam sauce. - Base - Brown Rice: Great texture, not hard. - Base - Jasmine Rice: Really good. The white rice tasted like it was lightly seasoned or flavored. - Base - Japchae Noodles: Delicious, well cooked with great texture and flavor. - Base - Fries: Not a great base option. The fries got soggy. - Cold Toppings: All the veggies were fresh so you really cannot go wrong. I especially loved the esquites and caramelized kimchi. Recommend skipping the tortilla strips for takeout or delivery since they can get soggy. - Sauce: The carrot ginger dressing was surprisingly really good and even had little bits in it. I was not a fan of the magic sauce since it tasted like a spicy mayo aioli that was not spicy. read more

Chi'Lantro - Create your own bowls - Korean Near Me - Austin, Texas

Our first visit to Chi'Lantro was pretty good. It took a minute to browse the menu. Our server Levi was very helpful and let us sample items off the bar. I went with tofu since they didn't have any other vegetarian or pescatarian items. It was good! I went with the noodle bowl but with rice instead of noodles. Unfortunately the rice was overcooked and hard. All of the other ingredients were fresh. The bowl was ok, but even with the sauce it felt dry. I will order something different next time. The fries were great and my fiances wrap was HUGE and lasted 2 meals. We will go back again especially now that I understand that I can make my own bowl. Friendly service and comfortable space to eat at for a fast casual restaurant. read more

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Super fresh and delicious. I go almost every week because the portions are awesome and the food is amazing. All my friends are hooked on it now too read more

I love this place! Great customer service, everyone is so friendly and helpful. They have a Curated By Rice Bowl Experts menu. I love it! Makes it easier for me instead of trying to figure out what to choose. I got the KPOP Chicken Bowl and it hits the spot every time,, consists jasmine rice, carrot, Monterey jack cheese, cilantro, green leaf lettuce and cabbage mix, pickled veggies, onion, red cabbage, sesame seeds, and spicy ranch. The portions are just right for the price. Sorry I didn't get a pic of the bowl to share. I devoured it, I guess I'll need to come back again. Ladies if your dinning in they have purse hooks under all the tables . Next time I will take pics I promise! Came back and I have pics this time! read more

Chi'Lantro - K'Pop Chicken Bowl - Korean Near Me - Austin, Texas

been in austin for 2 years and have always wanted to check out this place but just never got around to it. Came here 30 minutes before they closed and the staff was incredibly welcoming and was patient with me. I got a salad bowl with carnitas and it was a big bowl! They gave me so much meat i was stuffed. Angel even brought over chips and salsa because be heard it was my first time there! I WILL be back!! Great location, amazing staff, good food! Zero complaints! read more

Chi'Lantro - Korean Near Me - Austin, Texas

My friends and I wanted to grab a quick bite to eat while in Austin and decided to try the very popular Chi'Lantro. I remember when they were just starting up as a food truck and now they have brick and mortars all over Austin. This location is located in a strip. We had no problem finding parking. We ordered at the counter and got a large table to accommodate all of us. I ordered Korean Fried Chicken wings and shared some Kimchi Fries. The wings were big in size and fried to perfection. I don't know for a fact if they double fry, but they were nice and crispy even though being tossed in their delicious sauce. The kimchi fries were outstanding as well. It too was a large portion, topped with kimchi, cheese, onion, cilantro, different sauces, and Korean BBQ steak. I'm picky when it comes to kimchi, but I liked theirs. Our large group got a little bit of everything and everyone enjoyed what they got. I would definitely hit up one of their spots again if I'm craving some nice Korean fusion food! read more

My buddy Mike & I came here earlier this Saturday afternoon around 1pm to grab a to go lunch after walking the lake. There was no line when we walked inside, and the inside of the restaurant was both clean and very well kept. As for the food, it was solid. Definitely recommend their soy glazed chicken (although they have other protein options as well), and they have several other add ins to choose from as well such as eggs, corn, black beans, kimchi, chilantro, shredded carrots, etc. If you haven't been to chilantro, this spot is definitely worth trying! read more

Chi'Lantro - Soy glazed chicken, egg, corn, rice, chilantro - Korean Near Me - Austin, Texas

Great go-to option nearby with lots of veggies customizable. Great sauces and protein options as well.

Chi'Lantro use to be a food truck. You can tell it lost some of that creative energy & charm since moving into an established brick and mortar. Not bad if you are looking for a quick bite (taste more of a chain than an authentic food experience) . The portions are generous and the service was excellent. Definitely better than Chipotle. read more

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I honestly love this place. It's model after fast casual restaurants but it has a Korean twist (obviously). Their selection is always fresh, reasonably priced, flavorful, and portions are massive. I highly recommend this place for a no frills weeknight spot read more

Chi'Lantro - Bulgogi Bowl - Korean Near Me - Austin, Texas

Hate to write this review but the noodles in my bowl today were completely inedible due to the amount of salt in it... I have never tasted anything this salty, it seems as if someone dropped a jar of salt in it by accident... I ordered a vegetarian bowl and the noodles were 2/3 of the content which I had to throw out - such a waste of money and food. I'm also pregnant and craving salty food so the fact that this was so salty I couldn't even swallow it says a lot. Would have been an unhealthy amount of sodium to consume. Super bummed and now starving :( read more

Solid location. I wish I had a lot more to say. It's clean, with plenty of seating, the food is good, and the staff is friendly. There's nothing about this spot that stands out, good or bad. And that's not a negative, that's really just a testament to Chi'Lantro's consistency for good food and quality service. I got a small tofu ssam last time I was here and took no time in devouring it while sitting at one of the tall tables with some friends. This is a pretty good spot for groups as the workers that day kept the line moving. Great for the mixed diet friend group as I was the only vegetarian and another member couldn't have fried food and she ordered herself a nice rice bowl. Someone else got kimchi fries. No complaints to be found among us. read more

I can't say this was a favorite for me. I wanted to try the Asia Qdoba which apparently Chi lantro has similarities to the Qdoba! I really should have gotten educated on the Asia flavors because I made a rice bowl and I can't say I was really pleased with my selections I just threw things together. I tried to ask questions but they had customers waiting so I proceeded. I bought 4 rice bowls and paid about $50! It was too much in my opinion. I don't think I'll return. read more

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Everyone who's been in the Austin area has told me to check out Chi'Lantro. I'm so glad I did! It's a great Asian fusion place that has huge potions. A single bowl can last me 2 meals. I was a little disappointed by this location thought because they didn't add any flavor or marinade to the tofu in my bowl, so it was pretty bland. I also didn't get many noodles in the bowl so it wasn't as filling as I'd like it to be. I still would come back again though or go to another location. read more

Friendly, fast service, delicious food and clean environment! Thank you!! :) Will definitely be coming back! read more

Chi'Lantro - Korean Near Me - Austin, Texas

Came in on a Sunday afternoon with no problem finding street parking. Greeted by friendly staff, clean causal ambience and healthier menu option. We created 2 make your own style bowls. Can't go wrong with half noodles and half salad. All the meats were flavorful. Went with the steak and tofu. I would recommend getting sauce on the side. The food is good, I would come back but more importantly the staff and service was top notch! Kudos to the Sunday crew! read more

Chi'Lantro - Create Your Own Bowl - Korean Near Me - Austin, Texas

Love this spot. Had yummy kimchi fries. I had a coupon, but they skipped applying it and refunded me and redid the order. More training needed, only one of the reps knew how to process the refund. The restaurant is really loud as well. Hopefully next time no issues applying my coupon. Everyone was new once, so not too bothered. read more

Chi'Lantro - The Original Kimchi Fries - Korean Near Me - Austin, Texas

Chilantro in Austin seamlessly merges Korean and Mexican cuisines, delivering mouthwatering dishes like their famous Kimchi Fries and Korean BBQ rice bowls. The atmosphere is vibrant, service top-notch, and options abound for vegetarians and vegans. Should definitely try if you are in Austin. read more

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I love this place! Delicious food and friendly staff every time we visit. Can't miss the spicy fries!

Pleasantly surprised! I created my own bowl and had it delivered- everything was tasty and fresh! I like the concept of an Asian/Mexican fusion mix- very creative and delicious! I'll definitely come back to order the fries, which I've heard are amazing! read more

Really cool concept, love the customizability of this place! I got the build your own salad, to be honest would not recommend - it's the same price to get noodles or rice and that's much more filling. I got the tofu option which was delicious! Sweet but not overwhelming. The kimchi was also very tasty! Also would recommend the magic sauce! Overall, kind of pricey but I do want to come again to try the kimchi fries. read more

Chi'Lantro - Korean Near Me - Austin, Texas

This is my favorite Chi'Lantro location, even though I live in Pflugerville. Why? The staff is friendly and helpful, offering suggestions on what to add to our bowl and wanted to make sure we wanted Kimchi. The location is tucked away in a shady, up and coming area off of Riverside and plenty of parking. read more

Chi'Lantro - Inside area - Korean Near Me - Austin, Texas

The food is always super fresh and delicious! The restaurant is super clean and the atmosphere is wonderful. The service is always top notch and all of the workers are very friendly. Angel goes above and beyond to provide exceptional customer service. read more

Chi'Lantro - Soy Glazed Chicken Bowl - Korean Near Me - Austin, Texas

Super delish! Hope they can come to Cali! We loved the K'pop chicken bowl. Great fresh and flavorful dish! read more

Chi'Lantro - Kpop chicken bowl - Korean Near Me - Austin, Texas

Was pretty disappointed with my experience this time around. Firstly because I arrived and I asked if my wings were gluten free and I'm not sure that they were because it was never confirmed. I asked for no sauce because I was told the sauce definitely had gluten. The portions were very skimpy and I was almost charged extra for a normal size portion. read more

Chi'Lantro!!! I'd heard about it for a long time and how amazing the Kimchi Fries were! Their growth is a testament to the large following they have in the Austin arena. With the cold weather and stiff wind Wednesday and Day 3 of the dreaded common cold---my granddaughter and I decided one of the brick and mortar locations would be best. It was a toss up between the S. Lamar location and this location-both near her place. The "Shore Location" as this is called is a beautiful property-lots of glass and metal -huge , tall windows-tall condos and apartments surround the area-easy access to bus route and campus. Since I'd heard the fries were legendary I had to try them...we agreed to split an order and each decided we wanted our own bowl-and to order a ToGo for the grandson as this was girl time. Hannah advised me to "follow the instructions on the menu board" and I'd be fine. We ordered the fries-and were asked to choose a protein so opted for beef. Then -I was up-choice of rice, noodle, lettuce, taco (2) or burrito. I opted for noodle and a pretty Asian designed bowl was given a healthy dose of fine, sweet potato noodles. Next-choice of protein-beef, spicy chicken *my choice. soy glazed chicken, glazed tofu, add fried egg? (Yes) add Queso (no-not this time)-on to fresh chopped veggie /herb selections-me? Everything but Cilantro...kimchi-yes and half a fresh avacado (no guacamole due to cilantro)-sauces-I believe there were at least 6 options-I chose the Magic Sauce(it was ranked 2 flames). Hannah managed her and her brothers bowl-. I ordered us beverages when I saw the fountain was Maine Root offerings including Ginger Beer (I've never found on a beverage fountain anywhere!) I had a very short lived heart attack when I saw the size of the "fries" that we had gotten for an appetizer. It easily could've been shared by two people as a main course or three or more for an appetizer. Once I got over my shock and paid our bill I couldn't wait to get back to a table and start chowing down. The fries were crispy and fresh even though nearly buried under a mountain of beef and other toppings and of coarse Kimchi. OMG Really delicious! It was hard to focus on our conversation and try different areas of my bowl and an occasional "have to have a couple more fries" moment! Hannah and I both enjoyed the Ginger Beer too. The cost was moderate-we took the leftover fries home along with the grandsons takeout and Hannah and I both had half our dishes left for lunch tomorrow as well. It was really great to enjoy discussing her upcoming teaching assignment in S Korea and have an intro to some great Korean food at the same time. I'll definitely return! read more

Chi'Lantro - Korean Near Me - Austin, Texas

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Chi'Lantro's started in Austin as a wholesome foodtruck and has since grown into a variety of establishments across town. This review is exclusively for the brick and mortar location in East Riverside which features a pick-your-dish type setup similar to Chipotle albeit with Korean options as opposed to burritos. The ingredients are usually fresh and the service is quick and seamless. The main issues here tend to focus on the (surprisingly) short amount of base they give you (rice or noodles) and the meats being overly salty. About half the time I come here it's a delightful meal (4 stars) while the other half I can't finish the food because it's too salty (2 stars). I'm an avid fan of Korean food and am typically used to very strong flavors, but the overwhelming salt in some of their dishes can be quite a turnoff. Definitely try some of the sauces as well if you're a first-timer to make sure your order doesn't overwhelm you. read more

Chi'Lantro - Rice with almost everything + kimchi sauce (extremely salty) - Korean Near Me - Austin, Texas

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I had a great first trip here. Sad to say the second trip was awful. The women making my food was very rude. They were out of chicken and didn't offer any type of compensation. The cashier tried to double charge me. And they also forgot to put my sauce in the bag for the to go order. It's sucks because the food is hella good. Just the service is trash. read more

This was a little different. I had a couple tacos, but added kimchi. That's a different mix, but good. The people working were really friendly and helpful. Everyone in our group was happy with their meal. read more

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The food is great. The customer service here is HORRIBLE. The women working the front don't know how to separate work and act professional when customers are present. First walked, they are laughing and playing. We waited for a bit, and afterward said can we go ahead and order? They are still playing around. We asked for 2 orders of Kimchi Fries and they kept laughing and playing and not paying attention to what we were requesting. Proceeds to add ingredients, that we did not want, a complete disaster. As we got to the end, they are still playing and ignoring us. Gave us 1 order when we asked for TWO orders. We repeated that we asked for TWO orders. They laughed right in our face and said you want two orders? HeeHee Hee, At this point, we are annoyed and decided to leave. We asked for a refund of the 1 order of fries. They continued to acted clueless on why we were complaining and they don't know why we want a refund and says to the other person to get the manager. The manager came and gave us a refund and we left. These women are extremely rude. I get having fun at work, but not everyone cares for your fun. We just want to get in and get out and when your "fun" is causing you not to do your job right it's annoying. Yes, we left the food and got a refund! The customer service made me feel uneasy and annoyed. read more

Love love Chi Lantro BUT this location is by far the worse for delivery. I order delivery far more than I'd care to admit and ever single time I order delivery from this location an item, meal or drink is missing. I called the store tonight after having driven in from AZ so quite tired I schedule. Ordered our meals so it would be there shortly after our arrival. I ordered hours I advance. Upon delivery all sauce was missing g from each order. Not ideal but obvi not the worst. Though eating their rice bowl with no sauce makes it a giant bowl of rice basically. But I called just to give them a heads up. Was super nice just a hey just an fyi for other peoples to go orders so they get their items etc. mid sentence the worker just puts me on hold. Sends me to hold music. Then comes back on and says sorry about the sauce and then just silence. It was just a very weird interaction. Now had I been a total B then ya put me on . Hold but ya so anyway. Love the food. I'll just stop ordering g deliver from this location read more

Mexican and Korean fusion, and you make your own meal (bowl, burrito, fires, etc.) in a line like subway or chipotle. Even though it's a little pricey (you pay extra for the protein you want) you get more food then you expect, I had to take half of it home. Crazy enough it was just as good or even better a few hours later. The noodles are sooo good, but the tofu was a bit spongey, and the steak was underwhelming, but the pork is pretty nice. Not bad for a quick lunch. read more

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My girl friends and I were visiting Austin for a bachelorette party, and we wanted to hit up Chi-Lantro because we had heard about their Kimchi Fries and their unique take on fast casual Korean food. It's important to know that all Chi'Lantro locations are CASHLESS. The staff at this location was super friendly and answered all of our questions since it was our first time visiting. My friends and I shared the Kimchi Fries. It is a basket of fries loaded with toppings like caramelized kimchi, cheese, cilantro, onions, "magic sauce" and Sriracha. These are super rich and spicy, but sooo good! This is an Austin original dish, and a MUST EAT! We also split an order of Korean Fried Chicken Wings, which are doused in sweet and spicy Gangnam sauce. The skin could be crispier, but they are a good appetizer. I did love the spicy ranch dipping sauce though. I poured it over my custom noodle bowl as well. My entree was a Noodle Bowl with spicy pork as my protein. Bowls come with a sweet potato noodle base, and you can choose what protein and all the toppings that you want. Everything tasted fresh, and you can watch your food made exactly as you request. I enjoyed my food at Chi'Lantro, and I'm glad we got to taste the famous Kimchi Fries in Austin! read more

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Chipotle!!... I mean Chi'lantro.... this place is basically a korean fusion version of Chipotle, but there's nothing really wrong with that. The kimchi fries and KFC are probably the way to go here, as none of my party really enjoyed the noodle/salad/rice bowls we ended up with. I can't say that I'd go back here, but I am definitely spoiled with having a lot of amazing asian food choices in California. read more

I had the kimchi fries, they were nothing special. The kimchi was cold. Service was excellent considering we were the only ones in the restaurant. My partner asked for a spicy burrito and they gave him 0 spice. Super pricey, but decent overall. read more

It was good Lots of different options to choose from & add on. this is like a Texas chipotle decently priced. a go to lunch spot for the weekday try this if you like veggie bowls read more

Ordered Kim Chi Fried with spicy Korean bbq steak. Perfection. staff was super friendly and the order came out in great time. Wonderful experience at this new location. read more

Chi'Lantro - Kim Chi fries with BBQ steak. About $12 total. Delicious - Korean Near Me - Austin, Texas