I bought my 2013 VW Passat at the of February 2020. It was marked "As Is". Though I don't remember…read morewho sold me the car, he was not pushy or hovering. I have done the basic maintenance on it and had one major repair in March 2025. The only major work I've had done was an oil leak that is common for this car. There were minor issues that would have required going to a VW dealer Repair, like resetting the computer. They helped me to get good financing close to what my credit union was offering, but just a little bit better. I just paid it off and it still runs beautifully. When I use the key fob to lock/unlock the doors, it doesn't make the noise that most cars do. I actually like it just the way it is. Thank you for the good deal.

BUYER BEWARE. Sells Lemons and broken cars. I bought my…read moreHonda CRV from here and it has given me nothing but problems, I ended up having to pour thousands of dollars into fixing it after buying it. Overpriced and untrustworthy. Do NOT come here or buy anything here. No matter how nice his deals sounds.

So my mother was speraticaly trying to buy a car with not so great credit and I was working so I…read morekinda thought you know the usual car salesman stuff. After I got off work I went in to see the car and deal in place and wow. They took great care of my mom and got her into a Honda Pilot even though she wanted something more rugged. I saw the deal and they worked with her on rebates discounts and credit. They got her in and out quick. Couple hours and honestly thats pretty good for buying a car. I loved the Pilot so much I came back 3days later and even though I had just leased a new vehicle they worked with me and we were able to get me into the top of the line Pilot for less than what I had signed up for with my Tundra. I am now saving in gas and on my monthly and couldn't be happier. The man the myth the legend is Ray (He is the big guy with the beard). If you want a great deal and someone down to earth who will do everything to make it happen for you, make sure you ask for him when you get there. He will take care of you.

I initially had a great experience with Henry and Cesar, they sold me a great car.. however when I…read moregot to my car it only had 80 miles to E.. we tried to come back and have them fill it up because they said they would, but another person there was very rude and outright refused to put at least half a tank. While I do understand that they do not HAVE TO do it, they told us they would be doing that. And to top it off, they did not provide us with a spare key.

I live next door to Once & Done. I was forced to listen to the owner blasting music at an insane…read morevolume for hours and hours, when no one else was even there on his property. The windows on his disgusting, shabby building are broken as well, so sound is not filtered like most normal people's establishments. It was 6:00 in the evening on a weekday. For most normal, decent people that means being tired. Wanting to have the basic decency of a peaceful home in a hard world. I pay my rent, I don't bother people. I am not doing anything to harm anyone. I just want basic respect that I give to others. I walked over and at a polite physical distance, I politely told him I live next door to him and that he can do whatever he wants but could he maybe just listen to his music at a more normal volume. He was belligerent to me, screaming at me and bragging about what a nice person he is and telling me that I am not nice because I am demanding him (which I literally did not do since that's not what the word actually means). He started whipping his towel in the air at me and screaming to get off his property and told me that I must be lazy since I'm sleeping at this hour. I told him politely and calmly that I wasn't sleeping. Unbeknownst to him, I was actually physically unwell and trying to rest in my home that I pay rent for. The owner of this business is obviously someone who does not care about community, does not care about basic common courtesy, does have basic communication skills, and doesn't feel that he owes basic human respect to his neighbors who live where he conducts his business. Judging on the other negative reviews on this page, this person clearly has a reputation for this kind of behavior. It's embarrassing for grown adults to behave this way. It only goes to show how the education system has completely failed children who grow into nasty adults like this. And it's a display of the bully culture of this country just getting worse and worse. People used to have community. Not so much anymore, because of grown men like this who lack basic values and who act like disrespectful teenagers. Bullies like this don't realize that they wouldn't have a business if it weren't for other people. And that very, very simple acts of kindness actually bring you in customers. He didn't have to be belligerent. He could have simply been polite. But, he's the type of individual who makes crude assumptions about random people. I wouldn't do business with someone of such sordid nature.

When a cash paying customer calls and asks about the status of their dmv, paperwork and title, you…read moredo not yell scream, call them idiots, tell them you are tired of dealing with idiots like them and hang up on them. Aggressive, unprofessional and acts like somebody hopped up on some kind of drug. Stay far, far away from this shyster.Who will completely ignore you?The minute the ink on the paperwork is dry. Still have not received the car fax that I asked for. We'll not be contacting him again.We'll be contacting an attorney.

Finding an automotive repair shop that's both honest and affordable isn't easy, but this shop truly…read morestands out. From the moment I walked in, I was treated with respect and given clear, honest information about what my vehicle needed. They never tried to upsell unnecessary repairs and took the time to explain everything. Their prices were more than fair, the work was completed on time, and my vehicle runs better than ever. It's refreshing to find a business that values integrity, quality workmanship, and outstanding customer service. If you're looking for a trustworthy mechanic who does excellent work at a reasonable price, I highly recommend this shop. They've earned a customer for life! Omar is fantastic!

I second the scam claim for this place. We were recommended to bring our vehicles here by a…read morecoworker and were so disappointed and now we are also broke. My husbands truck wouldn't smog and they charged him hundreds for things most places don't charge for like different system flushing and fluid checks to trouble shoot. They returned his truck back and still couldn't get it to smog and had no idea what was wrong with it. I think he spent over a grand having it there for a week just to get it back no better then we left it. We took it to another place in town who informed us we had gotten ripped off and it didn't really look like they did anything, how embarrassing. Now we have to wait and try again when we have the extra money... until then he has a truck he can't drive, that won't smog, and is racking up fees while we wait to renew the registration.

I was drawn to Chico VW by the care that was shown for me personally. My inquiry about financing…read morewas the start of a beautiful relationship. The owner, Mark, made it his mission to find me the lowest possible payments, even when it looked impossible for me to buy or lease. And just like Rocky Balboa, he was a champion in making my dream come true. I hadn't read the website description about his dedication to customers or his goals of providing an enjoyable experience, but this is how he came through. I was treated like family by all of his staff, including Brandon, Taylor, and Hailey. They patiently provided a seamless, enjoyable experience, focusing on my immediate needs, making sure I had all my questions answered. Chico VW provided excellence and stellar customer service. You won't find another dealership like this.

Not impressed. Love the car I got from them. But that was…read morein APRIL and it is now OCTOBER and they have not figured out how to get my vehicle title or registration to me. I don't even know if my car is in my name yet. The vehicle's registration ended in July and it is now 3 months past and I could easily begin to get pulled over now for lack of sticker. This team has been slow - and nice - but slow and doesn't seem super adept at their job.

I didn't end up buying a car from them, but Joe Arrigoni was very helpful and transparent with…read morepricing and fees. Would have been more than happy to buy a car from this dealership.

If you value your time, money, and basic respect, do yourself a favor and stay far away from this…read moredealership. If I could give this place zero stars, I would. A dishonest business that preys on naive elderly people to get every penny out of them! FOUR months of no title or plates even though I paid for my car in full. You've been warned.

Absolutely shit customer service…read more I asked for a pre inspection report for a pre owned 2008 Toyota matrix, apparently that's not something that can be emailed or sent photos of. I was told I'd have to drive to the dealer in person to request this?? What are we living in the stone ages... other dealerships have zero issue with this request but this dealer on the other hand can't be bothered. Apparently they are the best rated Toyota dealer in all of CA.. or do that's what Jodie claimed.. laughable considering the yelp and google ratings for this dealer. Take your business elsewhere, this place is not for the people! Check my photos, I'm providing receipts

Have had excellent service here since 2006! They have friendly staff, prompt service and quality…read morecare!

Let's hope this turns out better than it starts. It's my third time at Wittmeier for service and…read moreI've got little patience for their poor service. My Chevy Volt ( yes I'm a little embarrassed to drive the Volt in the land of "Big" trucks) has the engine light on (charge system needs service). So I make an appointment for drop off at 1:30, show up at 1:30, service advisor makes me wait, parking lot guy tells my son to move his car (my ride home) over to the parking lot out in the rain. After the advisor gets around to helping me they promise a response by end of the day. So at 5 I call the advisor and he says they could not get to it today. Promises by 10 tomorrow. Let's see what happens, and yes I have little faith in Wittmeier. Day 2- no call back by 10, I called them and the service manager said he had no information. Then he said they need to do a recall update regarding low power due to cell. The message on dash said to check the high voltage charging system. They seem different to me. He also said he'd call back in 10 minutes but here we are 45 minutes later and... End of day 2 - car is fixed, poor communication by the service manager so patience and persistence were my friend. The was no cost out of my pocket but in the end the dealer did loose more than Dan can understand. This seems petty but I expect more and last time my Suburban was at Wittmeier they did such a poor job mgmt had to rectify the situation. A while ago I worked for a company that believed every customer should be reference able. That stuck with me and I choose that over just ok.

We've been on a road trip and our car ran out of charge. It wouldn't charge so we had to wait until…read moreMonday to get it serviced. We called first thing when they opened and we towed it over within 30 min of us calling them. Jesse was our tech. We got ZERO updates all day. No "we started working on your car" No "sorry, it's delayed" nothing We gave them all day but it started to get closer to closing time and no one had called us so we called for an update, they said they would call with one, never did. Called again 30 min before closing because again, no update, we're living out of a hotel and have work tomorrow that we were planning to drive 8 hours overnight to make it to our shifts. Lady who answered the phone had attitude and told us Jesse left for the day and some one would call us back. No one did. 10 minutes before they close I get a text that "a tech is still working on your vehicle" I ask if we will be able to pick it up and they only replied with "no" No explanation, no update, no ANYTHING!