So I don't know what's going on here but there is an entirely new crew at the service desk. Ashley…read morehelped me today and was nice and helpful. I appreciated Ashley's help. Brought my car here for its regular service as I have been doing since I bought the car in 2021. My service took about 1.5hrs. I appreciated how nice Ashley was in handling my requests. Prices for service seem to have risen since some of my previous visits but since my service received today was super I will be back to this dealership to get friendly service. Four stars due to the entire new staff...will need to see how they handle my next visit.

They have limited availability and the ONLY person who could help works Thursdays and Fridays and…read more2.5hours on Wednesdays only.

-if I could give them a negative star I would. This is the last time I will bring my car in…read more Don't bother making an appointment - you know where they ask you if you are waiting? - what a joke. Sitting here for almost two hours now for a simple oil change. Save yourself the frustration and go somewhere else. Bye Chico Hyundai you suck

Saiid Ray is hands‑down the best sales consultant I've ever worked with! He's personable,…read moreprofessional, and refreshingly down‑to‑earth. He turned what could've been a stressful car‑buying experience into something easy, comfortable, and even fun thanks to his great sense of humor.He took the time to answer every question without ever talking down to me, and his kindness and expertise made me feel completely supported. I'd recommend him to anyone and would gladly work with him again!

Everything. The greetings are always with a smile, bathrooms are clean, business inside and out are…read moreclean for having such a small lot. What I like most is the viewing TV so I can watch them work on my vehicle. And that shop floor cleaner is the best since Kelloggs became part of the healthy food source. I've been to other Nissan dealers and this is the cleanest by far. Seems they take pride in the jobs they do. Absolute plus. So yes, I will drive over an hour to Chico Nissan even though I have two way closer.

5 Stars for Nando / 1 Star for Management & Finance Tactics…read moreI want to make one thing clear upfront: Nando was top-tier. He was professional, communicative, and did everything right to make the buying experience painless. Even when the process got difficult, Nando didn't flinch when it came to going to bat for me to get the deal done. If you shop here, ask for Nando directly--he is the only reason this purchase crossed the finish line. Unfortunately, desk management and the finance office were a completely different story. It became obvious very quickly that walking in as an educated consumer who did their homework, brought a direct pre-approval, and refused hidden fees hit a serious nerve--cutting into their planned back-end profits and triggering unnecessary roadblocks. Undisclosed "VAG Theft Code" & Line-Item Scrutiny: Management attempted to sneak a "VAG theft code" fee onto the contract--an add-on that was completely absent from any online pricing or vehicle listings. A vital reminder to all buyers: Review every single line item on your deal sheet before signing anything. Under FTC rules regarding deceptive pricing and hidden junk fees, mandatory add-ons excluded from advertised prices violate federal standards. Under California law and the Car Buyer's Bill of Rights, dealers cannot force dealer-installed accessories, etching, or theft products as mandatory conditions of sale. You have the absolute right to decline them. Desk Delays & Manufactured "Red Flags": Standing my ground to get the theft fee removed and refusing to use their in-house lender clearly disrupted their profit margins. Suddenly, desk management stalled for hours claiming they were "running into red flags"--dragging what should have been a straightforward transaction until nearly 7:00 PM simply because direct financing eliminated their ability to shop my credit and mark up loan terms. Finance Office APR Games & Disrespect (Nick Millhouse): Sitting down with Nick Millhouse in finance, I was presented with an interest rate marked up well above my verified pre-approved terms. The moment I held up my pre-approval confirmation on my phone and prepared to walk out, he stepped away and returned minutes later with the correct rate honored. That was immediately followed by a heavy-handed push for an overpriced "wrap" warranty, along with dismissive remarks when I declined. Next-Day Administrative Breakdown & Dismissive Attitude: The disorganization followed into the next day. Contract copies were never emailed as promised. When I stopped in the following afternoon during school pickup to retrieve my documentation and agreed-upon cash-back check, the check still was not cut. Rather than taking accountability, Nick was completely dismissive, treating the delay and the expectation for me to make multiple trips back to the store as "no big deal." Forcing a paying customer to repeatedly chase down their own funds and standard paperwork is unacceptable. Nando deserves all the credit in the world for standing by his customer and earned every bit of 5 stars. But management and finance--specifically Nick Millhouse--need to understand that informed buyers will review every line item, know their consumer rights, and will not tolerate showroom delays, hidden add-ons, or total disregard for a customer's time.

They are amazing. I bought a 2003 Mitsubishi SUV that was in good condition considering its age and…read morereceived a totally fair price. The dealer was professional and made the entire process hassle free. I definitely recommend.

Andy and the team was excellent in helping me get a new car! Being without a car while Working and…read moregoing to school in Chico has made it difficult for me to see my dad who's sick back at home (Stockton). Andy helped me find the perfect vehicle and negotiated a lower price to be able to help me out. I am so thankful I'm finally able to go home in a reliable vehicle!

I had a great experience with this dealer, especially working with Bernie. I would highly recommend…read morethem whether you're looking to purchase a car or consign one for sale. I live a couple of hours away, but Bernie was very accommodating with my schedule and made the whole process easy. I purchased a classic car from them, and everything Bernie described was exactly as represented -- honestly, the car exceeded my expectations. I'm extremely happy with both the deal and the overall experience. Thanks again, Bernie!

These guys are great. They posted an f150 king ranch over the weekend. I called them first thing…read moreMonday morning and let them know I would come down and pay cash during the week. I live in Auburn, CA and work in Sacramento. I wasn't sure what day I would be able to get down there. Tod knew I was serious about purchasing the vehicle and held it for me on my word. I was up there, check in hand, three days later. I could not be happier with the truck or the service I received at New Autos Inc. if they have a vehicle you are interested in, give them a call. You will not be disappointed.

I am really grateful to have found this place! I have a 2013 Honda Civic and my AC had been having…read moreissues. So I brought my Honda in and the staff at LE automotive fixed it right up at a great price including explaining step by step what was wrong. In the past I've had other places over charge me or tell me I've needed additional things done that I didn't really need done, well, this time that did not happen. Will be coming back for all my future Honda needs!

Family friendly, honest, fair and reasonable pricing for services…read more I brought my Nissan Xterra XE 4WD in for an oil change, brake and suspension inspection. I was experiencing braking issues and lots of road bouncing ride issues. Issues found were that shocks front and back, upper and lower control arms, and axles and swings links were extremely worn and damaged. They fixed and replaced and did a spectacular job. I highly recommend them for all your vehicles needs.

The staff at EM is very friendly and knowledgeable. Their prices are fair and the work is done…read morepromptly. I would recommend this Company to anyone in need of qualified BMW Mechanic.

Everything always goes so well here! By far the best mechanic/auto shop I've ever had!…read more Thank you EMS!!!

After having a bad experience with a different shop, A&T took great care of my car for me. They…read moreprovided me quick, honest, and great service. Once I need more work done on my car, I will be coming back.

There aren't enough characters to write how great this shop is. They have helped countless times…read moreand always found ways to save me money. There is a reason why they book up fast. Don't waste your time/money at other shops. Just go there and they will fix it right the first time! Highly recommend!