They are amazing. I bought a 2003 Mitsubishi SUV that was in good condition considering its age and received a totally fair price. The dealer was professional and made the entire process hassle free. I definitely recommend. read more

Andy and the team was excellent in helping me get a new car! Being without a car while Working and going to school in Chico has made it difficult for me to see my dad who's sick back at home (Stockton). Andy helped me find the perfect vehicle and negotiated a lower price to be able to help me out. I am so thankful I'm finally able to go home in a reliable vehicle! read more

I definitely would not recommend buying from this business. They completely ripped me off. I bought a truck there for $11,000. They had told me they had just inspected it and everything was fine. Less than 15 miles after purchase the truck wouldn't go into gear and separately it started pouring fuel out the bottom of the truck. It cost me $4000 to fix the transmission and $550 to fix the fuel leak. These guys wouldn't do anything to help in return. They were very rude on the phone and hung up on me. Horrible company do not buy from them! read more

Terrible place! Bought a car from them. The next day the engine light went on. We called them & they said it wasn't their problem. Had the hardest time getting the smog passed. Isn't that against the law in California to sale a car that can't pass smog. We had to go to different shops before it passed. Time to turn these people in! read more

Big rave to Andy, he has The best prices in town And helped me get my first car! A really nice guy, very understanding and the financing was the Best part! read more

Purchased a car in April. Car was broke down by May. Called owner, said he doesn't touch cars he sells. It's now August, tags expired last month, no registration received. Called to ask what was going on, said he needed to call his "DMV lady", never heard from him again. After $400 in repairs in May, $200 in June, car is back in the shop and it's unregistered. read more

We had a really good experience with Andy. Due to unforeseen circumstances, we were in a rush to get my son a car for college, and Andy gave a us a great deal and got the whole transaction done in about an hour. We've only had the car a few days but my son loves it and says it's in very good shape. Thanks guys! read more

Andy is a great guy. I purchased a BMW X3 from him. And Its a perfect dream machine as I had always imagined. Andy helped me throughout the process with addressing my concerns to helping me with tips to keep the car in good shape. I would recommend buying a car from Northstate Auto Brokers read more

I had a great experience buying from Andy. He actually talked me out of buying a more expensive car for my 16 year old teenage daughter. He shared his own stories of raising a teenage driver and gave me the reality of the situation. My daughter is happy with the purchase and her new found freedom. Andy and his crew went through and fixed all the little things we found wrong and made sure it was mechanically sound before sending my daughter out on the road. I would recommend any parents looking to get their kid their first car to stop by and see Andy first. He let me test drive as many cars as I wanted, was patient, informative and willing to negotiate. read more

DON'T GET A Car FROM Northstate Auto Brokers, Inc. 2 days after purchasing vehicle was on the side of the road with my two-year-old granddaughter whole car overheating (so I thought it turns out it was just a bolt leaking on the engine that's why the car didn't actually get hot it was just leaking radiator fluid on the engine to cause a smoke) check engine light on a cording to the mechanic it's the water pump the knock sensor and the O2 sensor all need to be replaced and he says it looks like they tried some temporary fixes so they definitely knew that it wasn't going to hold The boat where it's leaking radiator fluid from the water pump on to the engine making it steam they taped it so yeah they definitely knew and pulled one over on me oh also the minute I called them and told them he said oh you could put it in the shop but you have to pay for it and I said I just bought the car from you it's literally not even 2 days old and his reply was take him to court so you guys been warned he sells lemons be aware and he claims to help camp fire victims he did a whole spill on how he would take this car across country he stands by his work if I have any problems let him know he's always there for camp fire victims he's one of them so he knows yeah he aware very smooth guy as far as talking he'll definitely will take advantage of you be very aware!!!!!!! read more

Great experience went in needing a car same day they helped me through everything. Sent us to a good place to get a loan for the vehicle. They stayed open late just to accommodate our need. Will buy another car from them in the future. Car is in excellent condition no issues have had it for over a week now!!!! Keep up the great work guys!!!! read more

I went in looking for a good car for my commute to work & Ashley was a great help finding exactly what I needed! My mom and I had talked with her before and when we showed up she already had multiple cars in mind that would suit my needs and be close to or within our budget. They gave us a great deal & since my car came with only one key & a fob that wasn't working they ordered me two new keys & fobs! They went above and beyond what I expected! Overall, great experience as a first time car buyer! read more

The decision to post this review was not an easy one. I have purchased other vehicles from North State Auto Brokers and have had a relatively good experience. This one, however, is very different. I purchased a 2003 Honda CRV from them and had to wait to take possession of the car to have the air conditioner compressor changed out and new tires installed. Long story short, the car lot did not correctly repair the a/c setting it up to breakdown again after the purchase. When they changed out the compressor, they did not flush the system leaving the pieces of the failed compressor in the system, which worked their way into the new compressor causing it to break down again. The repair estimate from two shops is $1,500. I tried to get the car lot to at least help get it fixed and I was told "You are on your own." I threatened to sue but due to the time frame, etc. was not able to do so. Now, I have colon cancer and have to drive a very hot car during the summer to my oncology and surgical appointments at UC Davis in Sacramento. I am very disappointed in this car lot will never use or recommend them again. read more

i am from chico been hear 64 years i bought a 2005 gmc 4 door 4x4 nice looking can .as soon as i got the car on saturday2/1/22 i made it about 50 miles tops and check engine light come on i went back he said maby fuel cap. he took it off put it back on and checked code again it was all good.like shit all he did was clear the code so the check engine light would go off it did but after fifty miles on the car again the light come on again. well afte they clear the code and tell you it is fixed he is a lieing thief that whole crew dowe there is. these cars are all cleared righth when you but them and you drive off happy bull shit. i have three shops hear in town that will tell you that is all they do is clean them up and clear the code and you buy the the junk cars or trucks. like the old homeless man that would set out front for his 4000 dollors they riped him and left him straned again. i am going too get them under investgation as soon as i can bbb knows now also. hell me and his dad used too drink beers together back in the day. the kid hear is a jerk rip off and i will seen them closed down and he will loose that little code clearing machine he has. read more

This place is very dishonest and will sell you a vehicle knowing it is a lemon. We called and tried multiple times to have our problem fixed. Bought vehicle on June and still have not received my pink slip and never got my tags and now have been pulled over and fined due to their negligence. Do not buy from Andy, you will regret it. read more

Do not buy from them!!!! We test drove 3 cars and the check engine light came on. All three! Decided to buy a 2010 Subaru Lagacy for $7,800. Drove off the lot didn't even make it home, less then 3 miles, and the light comes on. We took it back "we cant touch it once its sold" come to find out they sold us a car with a blown head!!! Went back to make it right. Decide on a trade and test drove the majority of the lot. Decided on a Buick Rainer. I had it for one day and the light came on. It's a gas leak! Andy, the man that sold it to us will not return my calls He is a fake, a liar and a fraud. I am beyond disappointed and angry. Being a single mom and a fire victim who works for hospice I needed a reliable car. Andy knew this and took advantage of me. I spent all of my savings on this car, Andy knew this! They will sale you a car KNOWING it is junk! I am only posting this to make sure they don't take advantage of anyone else. read more

I had a bad experience here and I think they were very unprofessional. The older gentlemen I met was very rude and sarcastic. It made me feel very uncomfortable. Is this how they do business? Make fun of customers and their views? I've been to several used dealerships around town and they are usually very nice and considerate. Maybe the guy had a prejudice towards young people, I don't know. I won't be back. read more

Seemed helpful at first but really they are just trying to make a quick buck on everyone. They will only do the absolute minimum to not be hated. But they prey on college kids with a budget who will never buy another car in Chico anyway. I was interested in a car and was told that I'd have to pay more because the guy wanted to keep it longer so he could drive it. They would say things like "I won't make any money here, all the money is in flipping civics" Just speaking about the customer as if they're prey in general. Not going back... read more

Andy and Denise spent more time then they needed in order to provide us with step by step information on everything we needed to do. They helped us figure out a lot of things that we were unclear on, or didn't even know was an issue. They were very personable and I would recommend anyone looking to buy a car to give them a visit. read more

Just purchased my second vehicle from these guys! I have been well taken care of! Had an issue with the first one. Even though it was bought "as is", the issue was repaired. Just purchased a Denali! I am in love! Like new inside and out! Runs like a dream! Thank you Andy and gang for taking such good care of my needs. read more

Andy and Denise are awesome . They went above and beyond what was expected to make my car buying experience perfect . I absolutely love my 2008 BMW 128 I . I would refer them to anyone who wants to buy a car . Sandra read more

They will sell you something even if they know it is a piece of junk. They won't tell you all that is wrong with whatever it may be. Do not trust this place! read more

I was in Chico from the Sacramento area visiting my mom, and stopped in on a whim since she lives close and I was in the market for another car... they had the exact car that I was looking for. Previously having a HORRIBLE experience at Roseville Toyota, I was not only happy to see a perfect match for my new (new to me) vehicle, but the customer service that I received was amazing. I was treated with respect, kindness, and they really took their time with me. Andy was super helpful, and Denise was very sweet and nice. Both were really accommodating, and made me feel like I was actually part of this process, a valued customer, instead of just another number. I highly recommend. Thank you! read more

I really really wanted to be happy with these guys and have a great experience. But I was seriously disappointed. I had high expectations, and I was initially lead to believe they would be satisfactorily met. We were in need of an older, higher mileage used vehicle for commuting that was more family friendly than the truck I sold to afford it. I was told that for the amount of money I had, there were about 6 things I could look at. I was really exhilarated because I was exhausted with private party dealings and had been attempted-exploited with all the smaller lots I had toured and called. These guys are local and supposedly Only sell local trade-ins and never go to auction.... It all sounded so great-- too good to be true, some might say. My husband and I quickly found the two we each liked most; for me it was an old red Jimmy, for him a silver Durango. We deliberated and thought about it for almost a week. I called on a Saturday to notify that we were interested in those vehicles and would be back on Monday, just a courtesy call to insure ample time for detailing and organization. Monday: the Durango is clean. We arrange a babysitter to do a test drive (big deal, if you have young kids you know this.) Instantly, the low fuel light comes on. Now, I've worked at a surprisingly high number of car dealerships in my day. One could say, I know how this game works. Strike one, guys. The vehicle had a major issue, all kinds of weird sounds and a STRONG pull to the right. There wasn't any paperwork for it aside from the carfax. We mutually agreed we weren't interested in pouring potentially more money into this Than we paid for it. No big deal tho. Next up, the Jimmy. Oh, the Jimmy. I'm a Chevy/GMC girl through to my core. I had such high hopes for this little red sporty son of a gun. We waited in the office while they "got it ready." Someone came and got us and said it was, however it wasn't already running and we didn't have a key.......... We waited. Good opportunity to look at it. There were some of the previous owners' belongings still in it. I kid you not. Cords, old food, hair, literally clumps of dirt. Strike 2. 3 minutes later, they bring us a key. We sit. We put key in ignition. We turn key. Car doesn't start. Nothing. Absolutely no activity whatsoever. After a fit of laughter and acceptance and realization about exactly what and WHO we were considering dealing with, we go to take key out and give it back. But the key won't come out. No amount of brute force or Mcguyver skills are going to get that key out. So we went back in the office to tell them about the Jimmy and where we parked the Durango. The man I spoke with actually said (quote)," I'm not surprised, they had to jump it to get it out there." Strike infinity. "Wtf." Seriously. They didn't even leave it running. What were we supposed to do after they turned it back off?! Come on, guys. Basically, they suck. And I'm only giving two stars because I'm a nice person and I'm still fond of the concept of what this could be. The end. read more

I bought a 2002 Jaguar XJ8 with 70,000 from these guys about 6 months ago. I got it for a great price, it was in beautiful condition, and they were highly accommodating. I would definitely go through the whole experience again. Like I said its been 6 months and the car is still running beautifully. Thank guys! read more

If I could give them zero stars, I would. Bought a car from them 2 years ago, my mom and I needed a quick vehicle to get her to doctors appointments in Reno. I have been pouring money into ever sense. There were a few yellow flags in the test drive and they answered the questions with what turned out to be blatant lies. Cleaned things up nicely, put on new tires, fixed it up enough to pass the basic inspection, but mechanically the car has been failing every 6 months or so, and mold in the upholstery appeared (would have required actually cutting into the seats to find that one). Incredibly two-faced individuals, making money off people in unfortunate circumstances. These people are the worst type and should not be able to operate a business. read more