I bought my 2013 VW Passat at the of February 2020. It was marked "As Is". Though I don't remember…read morewho sold me the car, he was not pushy or hovering. I have done the basic maintenance on it and had one major repair in March 2025. The only major work I've had done was an oil leak that is common for this car. There were minor issues that would have required going to a VW dealer Repair, like resetting the computer. They helped me to get good financing close to what my credit union was offering, but just a little bit better. I just paid it off and it still runs beautifully. When I use the key fob to lock/unlock the doors, it doesn't make the noise that most cars do. I actually like it just the way it is. Thank you for the good deal.

BUYER BEWARE. Sells Lemons and broken cars. I bought my…read moreHonda CRV from here and it has given me nothing but problems, I ended up having to pour thousands of dollars into fixing it after buying it. Overpriced and untrustworthy. Do NOT come here or buy anything here. No matter how nice his deals sounds.

If you like waiting, this is the place to come. Two-hour wait to drop off the car for service and…read morewait for the shuttle. Once the car's simple service was completed and ready to goI waited 20 minutes for them to bring it up from the back. But not before asking for the second time. Somehow, they've forgotten, even though I had just been there and signed off on the paperwork for pick up. And how long did it take to replace a broken side mirror and a splatter guard, you ask? Over two weeks. I kid you not. Pack a lunch and possibly an overnight bag if you're having service done here. Giving them an extra star for their polite attitude.

return to re-sign paperwork **three separate times**, and now they're requesting a fourth visit…read more What makes this worse is the constant shifting story. One week I receive a call saying they "found more rebates," followed by another call the next week claiming they found even *more*. The numbers never add up, the explanations don't make sense, and the entire process feels like smoke and mirrors. I finally told them to keep the supposed $7-per-month savings from these "new incentives" rather than waste another trip signing yet more documents. If you're looking to purchase or lease a vehicle, I strongly recommend avoiding **Whitmeier**. Their finance department has been completely unprofessional and disorganized. Do yourself a favor and make the drive to **Sacramento**--you'll save time, frustration, and likely have a far better overall experience.

I live next door to Once & Done. I was forced to listen to the owner blasting music at an insane…read morevolume for hours and hours, when no one else was even there on his property. The windows on his disgusting, shabby building are broken as well, so sound is not filtered like most normal people's establishments. It was 6:00 in the evening on a weekday. For most normal, decent people that means being tired. Wanting to have the basic decency of a peaceful home in a hard world. I pay my rent, I don't bother people. I am not doing anything to harm anyone. I just want basic respect that I give to others. I walked over and at a polite physical distance, I politely told him I live next door to him and that he can do whatever he wants but could he maybe just listen to his music at a more normal volume. He was belligerent to me, screaming at me and bragging about what a nice person he is and telling me that I am not nice because I am demanding him (which I literally did not do since that's not what the word actually means). He started whipping his towel in the air at me and screaming to get off his property and told me that I must be lazy since I'm sleeping at this hour. I told him politely and calmly that I wasn't sleeping. Unbeknownst to him, I was actually physically unwell and trying to rest in my home that I pay rent for. The owner of this business is obviously someone who does not care about community, does not care about basic common courtesy, does have basic communication skills, and doesn't feel that he owes basic human respect to his neighbors who live where he conducts his business. Judging on the other negative reviews on this page, this person clearly has a reputation for this kind of behavior. It's embarrassing for grown adults to behave this way. It only goes to show how the education system has completely failed children who grow into nasty adults like this. And it's a display of the bully culture of this country just getting worse and worse. People used to have community. Not so much anymore, because of grown men like this who lack basic values and who act like disrespectful teenagers. Bullies like this don't realize that they wouldn't have a business if it weren't for other people. And that very, very simple acts of kindness actually bring you in customers. He didn't have to be belligerent. He could have simply been polite. But, he's the type of individual who makes crude assumptions about random people. I wouldn't do business with someone of such sordid nature.

When a cash paying customer calls and asks about the status of their dmv, paperwork and title, you…read moredo not yell scream, call them idiots, tell them you are tired of dealing with idiots like them and hang up on them. Aggressive, unprofessional and acts like somebody hopped up on some kind of drug. Stay far, far away from this shyster.Who will completely ignore you?The minute the ink on the paperwork is dry. Still have not received the car fax that I asked for. We'll not be contacting him again.We'll be contacting an attorney.

I second the scam claim for this place. We were recommended to bring our vehicles here by a…read morecoworker and were so disappointed and now we are also broke. My husbands truck wouldn't smog and they charged him hundreds for things most places don't charge for like different system flushing and fluid checks to trouble shoot. They returned his truck back and still couldn't get it to smog and had no idea what was wrong with it. I think he spent over a grand having it there for a week just to get it back no better then we left it. We took it to another place in town who informed us we had gotten ripped off and it didn't really look like they did anything, how embarrassing. Now we have to wait and try again when we have the extra money... until then he has a truck he can't drive, that won't smog, and is racking up fees while we wait to renew the registration.

I recently had my truck smogged here and my experience could not have been better. The guy that met…read moreme at the counter was a really nice guy and it wasn't until later that I found out he is the owner. The process was really simple & I was in and out in less than an hour. Will 100% go here again.

I was drawn to Chico VW by the care that was shown for me personally. My inquiry about financing…read morewas the start of a beautiful relationship. The owner, Mark, made it his mission to find me the lowest possible payments, even when it looked impossible for me to buy or lease. And just like Rocky Balboa, he was a champion in making my dream come true. I hadn't read the website description about his dedication to customers or his goals of providing an enjoyable experience, but this is how he came through. I was treated like family by all of his staff, including Brandon, Taylor, and Hailey. They patiently provided a seamless, enjoyable experience, focusing on my immediate needs, making sure I had all my questions answered. Chico VW provided excellence and stellar customer service. You won't find another dealership like this.

Not impressed. Love the car I got from them. But that was…read morein APRIL and it is now OCTOBER and they have not figured out how to get my vehicle title or registration to me. I don't even know if my car is in my name yet. The vehicle's registration ended in July and it is now 3 months past and I could easily begin to get pulled over now for lack of sticker. This team has been slow - and nice - but slow and doesn't seem super adept at their job.

If you value your time, money, and basic respect, do yourself a favor and stay far away from this…read moredealership. If I could give this place zero stars, I would. A dishonest business that preys on naive elderly people to get every penny out of them! FOUR months of no title or plates even though I paid for my car in full. You've been warned.

Dave Coito gave me a great experience. He's not your normal boring dealership man. Instead he's a…read moreman with personality and jokes. He made my experience easy, fun and very affordable if you go here I recommend working with Dave Coito. Ps a true brother in Christ:)

Have had excellent service here since 2006! They have friendly staff, prompt service and quality…read morecare!

Absolutely shit customer service…read more I asked for a pre inspection report for a pre owned 2008 Toyota matrix, apparently that's not something that can be emailed or sent photos of. I was told I'd have to drive to the dealer in person to request this?? What are we living in the stone ages... other dealerships have zero issue with this request but this dealer on the other hand can't be bothered. Apparently they are the best rated Toyota dealer in all of CA.. or do that's what Jodie claimed.. laughable considering the yelp and google ratings for this dealer. Take your business elsewhere, this place is not for the people! Check my photos, I'm providing receipts

My service advisor: Dan (Daniel) Simmons…read more I brought my truck in for a basic oil change and tire rotation, and the experience was disappointing from start to finish at Wittmeier Chevrolet. Scheduling was a hassle -- the online system requires you to submit your info for a call‑back, but no one ever called. I tried twice over a 4 day period before giving up and calling in, only to sit on hold for 15 minutes. When I arrived, the service staff watched me pull in but didn't come out. I had to go inside and wait another 10-15 minutes just to get fully checked in. A simple oil change and tire rotation took nearly two hours. The waiting area is tiny and not suitable for anyone who needs to work while they wait. After the service, I found full handprints on all four fenders from the tire rotation -- and those spots are now scratched into the paint. No one mentioned it, and no apology was offered. When I completed Chevy's review request and didn't give perfect scores, the service advisor emailed me to complain that my honest feedback "costs the dealership thousands of dollars," instead of addressing the damage done to my vehicle. This was not a professional or customer‑focused experience. P.s. right before jumping into my vehicle and leaving after the service the advisor did come out as basically told me to give him all 10's if I get a review request from Chevy. If I do it's like a "I scratch his back he will scratch mine" type of deal where he will give me service discounts or coupons. However I would not take my truck back there after this experience. Hence the lower review rating. Advice: get better at taking care of customers offering quality service instead of trying to fake it.

I had an oil change done and a small recall repaired. The…read moreservice took about 3 1/2 hours while I waited. The staff was friendly and professional, and the waiting area was comfortable. I would return for future service.