Great experience. Had my battery checked, and a helpful worker named Kevin assisted and resolved my…read moremain issue. Very professional and helpful service overall.

Went in to AutoZone to get a headlight. Fernando helped me. He pulled up what headlight I needed,…read morewent and grabbed it and came out to my car and changed it for me. Great service!

I called to see if a part was in stock. I was put on hold. I hung up after 10 minutes and called…read moreback they would just put me on hold. I called back and asked for the employees name and title, he said nothing and put me on hold again. This place is garbage. O'Reilly's all the way .

super sweet and helpful! i recommend they take their time with you to make sure you understand…read more ask for Josh (:

Twice I've come to this location with a check engine light on in the last 4 months or so. Both…read moretimes I got Jason who was super kind and helpful and didn't make me feel stupid like most auto shops do. He made sure that I had everything I needed to feel safe. Thank you very much!

I went into the O`Reilly's on Mangrove this evening. A very nice young man named Alex helped me…read morewith purchase. I asked if he could put the windshield wipers on for me, (I am a senior citizen and that kind of thing is hard for me to do). He told me he would be happy to help me with the windshield wipers. He was very personable. He had the wipers on in no time at all. I also said that my brake fluid might be low. He gladly checked it. He was very professional and worked efficiently. I was thankful for his help. His customer service was stellar.

I live out of town and needed my headlight bulb replaced, I bought my bulb at Auto Zone and the…read morefella there said he was not going to be able to replace because it was going to be hard to get to it. So I took my happy self back to work and I glanced over saw Jay's Automotive to my right and decided what the heck I'll pull in and see if they can help me, well this very nice man went over and beyond my expectations, it took him maybe 5 minutes from start to finish. THANK YOU JAY!! I highly recommend Jay's Automotive for all your car repairs.

If you need your car serviced, Jason Jay owner of Jay's Automotive is the best. He's an honest a…read morefair mechanic. You can trust him to give you an honest opinion of your car's repairs and a fair price on the service you need. In today's market, it's what you want and need. His shop is conveniently located on orchard way across from from the bowling alley.

Brought my jeep in to have a radiator replaced. Payed $330 for a new radiator and was told I mite…read morehave a blown head gasket. Drove 2 miles to my house and the new radiator was LEAKING. I called to see if he'd make it rite, only to be told "its not my fault the radiator is leaking??. This shop is horribly ran and has NO customer service. He's a real dick. Now I'm out $330 and my jeeps the same as it was $330 later

Don took me with one day's notice. Service was fast about 3 hr…read more Gave a ride home and picked me up when he was done. Radiator works like a charm! Very happy with his service.

Luke and the staff at the Chico Pep Boys are amazing. They have gone above and beyond! I highly…read morerecommend them. Thank you so much.

Do not use the online scheduling, it sucks!! It schedules appointments when there's no smog tech…read moreworking that day and then it scheduled it during his lunch break.

Joshua was fantastic he helped with my wipers in the pouring rain!! I totally recommend this place…read moreand the awesome help and support from Joshua.

Excellent customer service. I was visiting Chico and driving my Mom's car when the windshield fluid…read morelight came on. I stopped into Auto Zone, walked in and was greeted by a nice young man who helped me with what I needed. He even offered to put the fluid in the car after my purchase. I could not thank him enough for his knowledge, professionalism and it was over 100 degrees outside and he took care of it. If you need a stellar auto parts store and want to work with someone who is personable, helpful and knowledgeable look for Brock.

Fantastic. Bought my son a 1971 Plymouth and several shops in town said they wouldn't work on it…read moreas it was "too old." What that tells me is some other shops are "too young" and won't work on anything unless it plugs into a computer. They are very knowledgable, honest, reliable and on time. The car is in good shape and didn't need a ton of work, but for the initial check up and tweak, they were fantastic. A few months later, we wanted another quick look - and they did it FOR FREE. If you are looking for a mechanic you can trust in Chico, you have found it. I'm very pleased and he will get my business not just for the old car, but for my brand new truck.

Gary was very nice, don't feel like he was trying to over charge me and got me in and out the same…read moreday with no appointment. I REALLY appreciate someone like this for my older car that I can build a long term business relationship with and that I can trust.

Friendly, knowledgeable staff. Went in for a new battery and met Jason who promptly took care of…read morethe install and thoroughly explained the warranty. In and out in a flash, zero complaints. Thanks Jason!

Amazing customer service. My auxiliary battery on my wife's Pacifica died. Eliseo volunteered to…read morecome out in the hot summer sun to replace it for me and was super polite about it. Have been a customer there for years but thought that definitely deserved a shout out.