Twice I've come to this location with a check engine light on in the last 4 months or so. Both…read moretimes I got Jason who was super kind and helpful and didn't make me feel stupid like most auto shops do. He made sure that I had everything I needed to feel safe. Thank you very much!

I went into the O`Reilly's on Mangrove this evening. A very nice young man named Alex helped me…read morewith purchase. I asked if he could put the windshield wipers on for me, (I am a senior citizen and that kind of thing is hard for me to do). He told me he would be happy to help me with the windshield wipers. He was very personable. He had the wipers on in no time at all. I also said that my brake fluid might be low. He gladly checked it. He was very professional and worked efficiently. I was thankful for his help. His customer service was stellar.

Joshua was fantastic he helped with my wipers in the pouring rain!! I totally recommend this place…read moreand the awesome help and support from Joshua.

Excellent customer service. I was visiting Chico and driving my Mom's car when the windshield fluid…read morelight came on. I stopped into Auto Zone, walked in and was greeted by a nice young man who helped me with what I needed. He even offered to put the fluid in the car after my purchase. I could not thank him enough for his knowledge, professionalism and it was over 100 degrees outside and he took care of it. If you need a stellar auto parts store and want to work with someone who is personable, helpful and knowledgeable look for Brock.

I usually don't do a lot of reviews unless I really appreciate the wonderful customer service I…read morereceived. Van truly went out of his way to help me out. I usually have to pay for this type of service. I truly appreciate him because I would've paid a big chunk of money at the dealership or any auto shop.

Always able to find what I need for my classic 1990 Miata Staff is knowledgeable and prices are…read moreReasonable.

Wow! What amazing products, service and installation! We purchased a 2024 GMC Canyon. Scott and Dan…read moreoutfitted our truck with a bed liner, retractable lighted steps and Leer cover. The absolute nicest people to deal with, and high quality products. They are more than mechanics, they are craftsmen. We highly recommend Scott at Aftershock for all your aftermarket needs.

Both Scott and Dan were friendly and helpful in ordering and installing a Leer camper shell for my…read moreTacoma. Very happy with the turnout. Highly recommended!

Great experience. Had my battery checked, and a helpful worker named Kevin assisted and resolved my…read moremain issue. Very professional and helpful service overall.

The Manager Fernando is terrible!!!!! And all his little…read moregirl associates aswell! I was clearly discriminated against when I came in asking to purchase a 2015 Honda Accord battery under my grandparents dealership account when I realized that because they no longer have this dealership that the account may no longer be active (all while on speakerphone with my grandmother) ultimately we decided just to purchase outright not under a dealership account at this point, all employees have went behind the counter where I am unable to see and our whispering she comes from behind the counter asked if I happen to have my ID with me (ma'am it's illegal to not carry identification with you) yes I do, then proceeds with the transaction get my grandmother's card numbers from her via my phone, charges the card, charge goes through. She lets my grandmother know and hands the phone back. I end the call with my grandmother and then they keep me in the establishment for 10 minutes telling me it needs to process and they made a signature....fine I sign at this point I should be able to leave. I am then asked for my ID after purchase has already been made and I've already waited to sign. I handover my ID willingly but then asking why do you need my ID? They proceed to tell me that they don't even need to do this. They are doing me a favor. Then proceeds to ask me did we not tell you that we were gonna use your ID no sir you did not. I was just asked if I had it on me. Looks at his employee. And doesn't even acknowledge. The fact if this is a business establishment and you are not supposed to do it I don't want a favor from you and I proceeded to let him know if it was going to be a problem we live in 2026 now and I could've just had my grandmother Zelle me the money and it could've been on my credit card. Because he did not like my reasonable answer on how you can not discriminate and still follow YOUR WORK rules. I HIGHLY SUGGEST AUTOZONE DO A FULL FIRE AND HIRE. FERNANDO IS TERRIBLE AND VERY DISRESPECTFUL RULES APPLIED TO ALL NOT TO WHO YOU JUST THINK YOU'RE DOING A "FAVOR" because I'm the last person that needs your favors!

My battery died and I have 0 help the manager and his employees were on it. Jumped my car and…read morereplaced my battery all in about 20 minutes. These guys are life savers!!!

I was there looking for an item for my car. The 2 employees there did not want to move to assist…read moreme. There were no other customers in the store. Not sure why they would not move. I went to Auto Zone and received excellent service and price. Will never go back to O'Reilly.

We were recently very fortunate to have our vehicle serviced under the direction of Luke at the…read moreChico location. We had been having some ongoing issues with the vehicle and our experience at Pep Boys was not going well. Then, Luke came on board, was very responsive, very knowledgeable, and, best of all, took complete care of our problem. I also very much appreciate that my teen daughter was able to go in later and advocate for herself and her vehicle because she felt comfortable with and heard by Luke. She insists on having no one else take care of her Jeep now. We can wholeheartedly endorse the addition of Luke to the Pep Boys store and recommend him whenever we get the chance.

Luke and the staff at the Chico Pep Boys are amazing. They have gone above and beyond! I highly…read morerecommend them. Thank you so much.

I called to see if a part was in stock. I was put on hold. I hung up after 10 minutes and called…read moreback they would just put me on hold. I called back and asked for the employees name and title, he said nothing and put me on hold again. This place is garbage. O'Reilly's all the way .

super sweet and helpful! i recommend they take their time with you to make sure you understand…read more ask for Josh (:

What sets Metric apart from other VW "Specialists" here in Chico is that owners Russ and John ARE…read moreold Volkswagen Certified Air-Cooled Specialist. They know old VW's inside and out. If you need a part, they will TELL you exactly what you need. Whether you need a set of spark plugs, wires, headlights or stuff for an engine rebuild, they stock the good stuff (no cheap stuff here). This is my first stop for VW parts, and advice, I need

Awesome Honest Service! Russ will break it down and give you the low down. VW Specialists!read more

Went to get my oil change,1st and only one in line. Comes out at 705 and asked me if I had an…read moreappointment. I told him no he says they are booked up for the day. I remind him there's no one in the parking lot. Says he has to wait on a customer who is going to be late. That leads to a customer who is never going to return. The employees spend more time and energy getting out of work than trying to help paying customers.

Installed a battery, fixed our break light, and filled our tires for only $30. Pablo was very kind…read moreand super helpful- made the whole process incredibly easy for me as someone who knows nothing about cars. Highly recommend