Always a pleasure working with them! Friendly and efficient - it's nice to be greeted with a smile. I would recommend them to anyone looking for help with tires or service. If they aren't busy you might even get your flat fixed right away :) read more

I asked them to patch my tire and they were extremely quick and friendly! I will definitely come back if I need another tire or patchwork. Great affordable place :) read more

United Tires and Wheels - Tires Near Me - Chico, California

This place has been a blessing to me , the owner and the workers are great people and they have one of the most affordable prices in town , my truck is a stubborn one but I know it's still going good cause of them , they've also worked on my sisters Nissan and co workers car Toyota , both said they loved the work & customer service . If you ever need work done I will definitely try them out . read more

I would like to thank United Tires for the excellent service! Alex, who serviced my issue with a flat tire, had my car in and out immediately. Can't really complain about excellent service. Will definitely be back! read more

If you're a WOMEN, DONT go here, it's UNSAFE. When I arrived to United Tires & Wheels (07/28/23), the store employee Aron started yelling at me the minute I stepped foot outside of my car. At first, I didn't know he was an employee because he wasn't wearing a mechanic uniform or any front desk professional attire; he only had some white basketball shorts on & a plain red T-Shirt. So at first, I ignored him because I confused him for a customer who was probably talking to someone else. Then he started walking towards me as I was already walking inside to the front desk. As I kept walking inside he tried yelling at me again except this time I understood he said, who are you here to deliver to? (He must've noticed my Red DoorDash bag) And I yelled back " I am going to deliver my DoorDash order inside! I'll be right back out to move my car in 2 seconds!" I guess he didn't hear my response because; When I went inside to the office Aron comes in from the back entrance of the office in an aggressively body language and starts yelling at me some more saying "TO WHOOO?!?! TO WHOOOOO?????!!!!" He had his hands up in the air and he was turning red from anger and frustration towards me. I couldn't believe how rude he was being to me. It suddenly clicked in my head that he was the front desk representative cause he stood by the register. I told him "Umm can you please calm down?!" I was getting worried cause he got in my face. And he slammed his hand on the counter and responded "I AM CALM!" And I said "Um no clearly you're not, you've been yelling at me since I was outside" I wanted him to calm down cause the only thing between us was the counter. I tried to explaining to him that I wasn't trying to ignore him and that the instructions on my DoorDash Application said to hand the order to the front desk representative. He didn't even try to give me a little bit of good customer service and he interrupted me saying "WHO IS THE ORDER for!?!?" And I said "It doesn't have a name! That's why I came inside to the office." He then proceeded to put his cellphone in my face and take a video of me on his cell phone and he said "Just give me my SHIT and GO!" Very rudely and agitated. I didn't feel safe anymore. So I handed the delivery to him and he snatched the items away from me and said "NEVER come back here again!" I was genuinely worried for my safety, because his colleague who followed him inside, another young looking mechanic, also started yelling at me because he saw Aaron was doing that, so he thought it was ok for him to talk to me rudely as well. None of what they were saying were words to calm the situation, they just kept making it worse. Nothing I said mattered to them. I tried to be as patient and nice as I could. Unfortunately, Aron even chased me out of the shop. Which was unnecessary, because I had stayed calm the entire time even tried explaining myself. So I took a photo of him cause I thought I was recording for my safety, but accidentally only got a photo. He then called DoorDash and told them I was being disrespectful and to never send me to their shop again. When literally the only thing I did was stand there & asked him to be polite. If you're a DOORDASH employee, I don't recommend delivering to United Tires & Wheels Shop on Esplanade! They will take all their anger out on you for no reason. Once I got in my car I was trying to complete the order on my DoorDash app, and I couldn't even type on my phone because of how nervous I was to get to safety. And Aron and his colleague surrounded my car outside yelling at me to move my car & leave, because I was supposedly blocking their driveway, but there was literally 0 customers there at the time. Such a horrible experience, I'm never going to deliver a DoorDash order here ever again! read more

United Tires and Wheels - Aron the mechanic at United Tires & Wheels - Tires Near Me - Chico, California

Attentive staff with good feedback and suggestions. We had a 2:30pm appointment on a Saturday and we were helped right away. The service bay isn't tall enough for our 11' 6" tall RV to pull in comfortably... it's possible it might have just barely cleared the roofline but we didn't risk it. They were able to service our tires while the rig was pulled up parallel to the second bay. read more

United Tires and Wheels - Adding an inflation extension set to our double wheels for easier tire inflation access. They jacked up the rear axle to install it. - Tires Near Me - Chico, California

What a GREAT EXPERIENCE!!! I just relocated here from the Bay area and purchased a GMC Yukon that I found out later needed some upgrades/repairs prior to putting a lift on it. After going to a couple 4x4 places in Chico I went into United Tires. Zan (and his brother) at United Tires was by far the most knowledgeable and helpful. I'm so happy that I chose this shop to do the lift on my truck. Zan was patient with me, answered all of my questions and pointed me in the right direction as to which suspension, tires, rims, was the right choice for me (key words, he listened to what I wanted to accomplish and did not push his own agenda). As Zan promised, the lift on the truck looks great and rides even better. I definitely recommend Zan and United Tires and will return for other 4x4 related purchases. Highly recommended!!! read more

United Tires and Wheels - undefined - Tires Near Me - Chico, California

I had an issue with my bearings and brakes on my trailer. I would have been stranded in Chico for a day or more had these folks not made my fix a priority. The cost ($500) for the one bearing and brakes plus packing the other bearings was likely a bit high but given the labor involved, the scramble to find parts, and the urgency, I was willing to pay it and get down the road. If you are in Chico and need work on your trailer brakes, tires, axels, suspension, or bearings, give these folks a call. read more

If you're looking for top tier knowledge, customer service, fair pricing, and total honesty, visit United Tires and Wheels! I spent the past 2 months calling and visiting nearly every tire, wheel, and performance shop in town. Between inflated prices, long wait times, and lack of knowledge, there seemed to be at least one thing missing at each location I visited. I planned to purchase new wheels, tires, and a lift kit for my new Jeep, and found the price ranging from $3,900 to $5,200 depending on where I went. Mind you, the quotes were apples to apples. The tires were running $1,300-$1,800, increasing proportionately with the size of the tire shop. The lift kit was ranging from $1,500 to $2,800, and the wheels were ranging from $1,100-$1,600. When I told a close friend about the range of prices, he recommended visiting United Tires & Wheels as he had bought his tires there. I stopped in and spoke with Zan who went over all of my options with me. Not only was he super knowledgeable about my new Jeep Gladiator, but beyond friendly as well. Instead of trying to sell me on the complete package, he recommended starting with the tires, driving for a few weeks, and seeing how I liked it as the tires alone might be enough to achieve the ride height and look I was going for. He said the tires would take a day to arrive and that I could have them installed the next day. What's more, he said the tires would work fine with plenty of clearance without a lift--something none of the other shops were willing to mention. A day later, the tires were in, and they mounted and balanced them for me in 30 minutes. Every one of their staff members had a smile on their face and seemed equally excited to put the new tires on my Jeep as I was to have them installed. I went with the 35 12.5/18 ATs Zan recommended, and I couldn't be happier. I already took the truck by my friends' places to have them take a look at the feeling was unanimous, they look PERFECT. The tires also look great with the upgraded wheels that came with my Jeep, which saved me from needing to buy new ones. Zan could have easily sold me on the entire package, but he took the time to assess what I needed and made sure I found what I was looking for rather than spend money for the sake of spending it. In the end, my tires ran $870, a full 33% less than their next closest competitor. I'll likely get a leveling kit instead of the lift kit eventually, as honestly, the Jeep doesn't seem to need it, but it's good to know that they sell and provide both all the same. In the end, I can't speak highly enough about my experience here. It means a lot to work with a business that is customer centric rather than money centric, and in this day and age it's more and more difficult to find. If you're in the market for tires, wheels, a lift kit, etc., stop by United Tires and Wheels and at least get a quote. It couldn't hurt, and if your situation is anything like mine, you may end up saving a few thousand dollars in the process. read more

Road-tripping all the way from San Diego, my tire had picked up a nail somewhere. I originally went to Les Schwab but there was a two hour wait at 8:15am in the morning. NO WAY WAS I WAITING THAT LONG! I had a full day packed of waterfalls and adventure. Plus we had to end up in Eureka that night. So we walked right out and headed towards United. They had no problem taking me in before they opened. All the guys were super friendly and patched my tire in under 10 mins. I only made it two blocks away before I turned right back around. Something was terrible wrong with my engine. It sound like a wrestling match between two hammers were happening under my hood. I couldn't turn the wheel with terrible scraping and as I pulled in the parking lot my car stalled. Turns out Firestone from my home town had done my oil change incorrectly. Which I had taken care of early to prepare for this road trip. Damaged the oil filter and put it in wrong. I was leaking oil my entire road trip which was now on day 6. I had zero oil in my car and my engine was on its way to locking up. They showed me the damaged culprit. Redid my oil change the right way. Sending me off for a safe reliable journey. Encountering good honest people like is rare. The entire process from me pulling in for my tire to turning around and stalling into the parking lot took under an hour. I wasn't overcharged It was insanely fast All staff was friendly Highly recommend Thanks Guys read more

Fast, nice and priced right. Zen got our wheels done in a jiffy even tho it's hot as heck today in Chico. read more

Best men in town ... will work with you friendly environment excellent service best tire place in town. I do you recommend!!!!! And great prices read more

Awesome customer service and work every time we go in! Love our tires, alignment and new suspension. Highly recommended!

My husband and I are more than pleased with the service and product we received from United Tires and Wheels. Really appreciate the professionalism and service. Not only got a great set of wheels, but they also redid his calipers. We would highly recommend them! read more

United Tires and Wheels - Tires Near Me - Chico, California

Wow! What service! Got a FABULOUS deal on a set of tires. The deal was so good we drove from Grass Valley as they beat all local prices. Zan helped us, super nice guy!! Nice cool waiting room to hang out in while they quickly complete the work and then return with a smile to hand you your keys!! read more

These guys have a great selection and great prices. I get a new truck at least every 3 years and I immediately go here for wheels, tires, lift, or leveling kit. They are fast and professional. Don't even think about going anywhere else. These guys are great! read more

Only place to get wheels, tires or a lift done. Best customer service and quality around. Wouldn't go anywhere else

These guys are the best in town. I've been to them for a few things already. Recently, as in just yesterday, I bought new tires for my car. They gave me a good deal and were really quick with putting them on. Today, I unfortunately ran over a big nail that left a big hole in my tire. I took my car back to the shop, they saw what happened, and they HOOKED IT UP. They said that since I just got the tires yesterday, they were going to hook me up with a new one. These guys are the best and won't try to screw you over. They're fast, reliable, and worth your money and time! I'll definitely be coming back for more stuff! read more

i came in thinking of doing a leveling kit, talked with them. i got ended up going for a 3 inch lift with rims. i am impressed and excited. always wanted my truck bigger with the rims i really wanted and found it. they talked me thru the whole process. note i am new to lifts and was thinking of doing a 4 to 6 in lift, they told me the price and thought the 3 inch lift would better fit me. so i went with it and wow i am impressed. read more

United Tires and Wheels - Tires Near Me - Chico, California

I've taken my truck here several times they always do great work. Very cool group of guys.

Charged more than I was quoted and over inflated all 6 of my tires on my Motor Home then denied what I was quoted over the phone

Went in with a flat only to realize all of my tires were bad. They gave me a quote for 4 new tires and after checking around, I found it to be the best price by far. When I went back in to get the tires, it took less than an hour and the owners were very friendly. read more

Great people work there and now my truck looks pretty bad ass. They help d me ring the best rims and tires that worked with my truck.

Came here for the first time, Was helped instantly very fast was approved for financing before I even showed up very simple process for financing for anything you're looking for very pleased with my experience especially with my rim being cracked they were able to match me with a pair of rims I loved instantly read more

Highly recommend United tires & wheels. They have great customer service there and super competitive pricing. I had been search for a set of wheels I wanted, Zan found them for me and give me the best price on them. Will definitely do my business there. Great group of guys there! read more

Brought my f250 in for alignment after installing a lift. They adjust everything but the track bar which is important to center the front axle. Didn't say anything about it until I asked about it. Their reply was, "didn't think it was necessary." What's the point arguing why a solid front axle should be center, like really. You would think that a shop that does lifted trucks would know better. Why charge the extra $40 over other alignment shop if you're going to do just a basic alignment. read more

Took my 2022 platinum in to get a leveling kit and 35" tires. They told me it would not rub, it does rub and they did not align it correctly. The owner claims they have done dozens of trucks similar to mine and I just needed to cut a small section of plastic out so it would not rub. I went back the following day to confront him about the tires still rubbing and he told me "oh I never told you they wouldnt rub"! Why would I buy tires and rims that would rub? He told me well you chose the set-up. I then told him what are you talking about you told me they would not rub. One of the workers with half of his ass showing drove my truck and handed me the keys and told me it drives good. I asked them why they didn't align the truck they told me they almost got it but didn't have time to bring it back the following day to receive more bad customer service from inexperienced employees. These guys are unprofessional take your truck or car somewhere reputable! read more

I took my Lexus 330 to United to have my new tires rotated and balanced because it was driving wonky at highway speeds.I explained this to the owner and was told to have a seat in the waiting area and they would take care of it. A few moments later the owner comes to me and tells me that my tires are fine, 2 were in balance and the other 2 were only a fraction out of balance. He began to explain to me that whoever I had bought my new tires from were careless in putting them on and had nt put the lug nuts on like they should have therefore they had stripped out the holes from round to oblong and that was what was causing my tires to wobble and the wonky sensation when driving. He said hes seen it plenty of times and that I needed new rims and to take it back to where I bought the tires they were responsible. I said I bought them in Live Oak He then says but dont tell the guy there I told you that cause I know the guy, tell him Les Schwab told you. So he charged me 40$ for rotation and balance. Had my car checked out by a reputable shop to find out my wheels sit on a center hub and the lugnuts werent causing the wobbling, and that the balancing hadnt been done. I took my car back to United to either get my money back or have the work done right. The owner argued with me trying to make me feel bad cause he only charged me 40$ saying Id get that price nowhere else in town....but finally agreed to do the work while I watched. Now mind you he claimed my tires were balanced the first time but while I watched all four of my tires were out of balance and the technician had to place weights on them for balance. When the owner came out I questioned him as to why this was and he said everytime you take a tire off it has to be rebalanced, theq old weights we just put on scraped off and new ones put on. I said he didnt scrape any off but each tire needed new ones. He said hey we did the job the first time were not like that but we did it again just so youll be satisfied. I feel they looked at my rims and assumed that was the problem and didnt bother to balance my tires in the first place cause after they were rotated and balanced the second time around my car no longer wobbles or drives wonky. I'm not usually one for leaving bad business reviews but in this case I cant recommend United Tires and Wheels for obvious reasons. read more

Great service! Went in for air in my tires and they helped me and my friend that do an excellent job and always get in me in and out quickly! read more

If I could give this no stars it still wouldn't be enough. We paid for a brand new rack and pinion and not even a few weeks later I started having the same issues and felt like my front end was gonna fall off while driving down the 99. We had to tow it all the way home just to find out that they didn't put the hose ends in right and the rack and pinion was leaking from 3 different places. They were supposed to call us before they began to work on it for the second time to fix the rack and pinion because the warranty was through them and I live two hours away and only went to them the first time cus I was still in school at Chico state, but they failed to call us and just started working. They have awful customer and never give a full description of what they did to your vehicle read more

This place is a joke. DO NOT COME HERE! They've messed up everytime I brought my car here and the owner was completely disrespectful about it and he started yelling at me and then another worker started yelling too as soon as I raised my voice back. If I could give it less than 1 star I would. Please look for another shop it's not worth the distress. read more

Been here several times for emergency flat repairs and for new tires. Easy and quick service, Staff is friendliest in town. Highly recommended! read more

I went in for two tires and an alignment job. The staff was very friendly, professional, and the work was fairly priced. I would absolutely refer a friend here. read more

Best experience I've ever had. They barley had my truck two days and it was back to me. Even gave me a loaner vehicle! My truck looks amazing like an entire new vehicle. The staff was Awsome and I even sent a few friends there who are also super satisfied! 5 out 5 starts. Also gave me an amazing warranty and I couldn't be happier read more

Horrible customer service. Not professional. Has no respect for customers. Horrible communication. Would never contact me. I always had to contact them. No solution was offered for problem. Argued with me in front of my 4 year old daughter and other customers. Not polite. Not good business. Not organized. He Lost receipts And asked for my copy. Not good workmanship. Did not finish the job. Overall rating would be no stars if that would be an option. Will file complaint with Better Business Bureau. The man in charge could of offered a reasonable solution. But did not. Not happy with how they do business. Do not bring your family. They have no respect. They just want your money and and then treat you horrible after they get what they want. Please Go elsewhere. Do not comer here. If you are unhappy with something. They will not offer any solution to solve the issue. They will just argue with you and not be reasonable. I just wanted the issue solved. Simple as that. And to reply to the owners reply. It was not about GAP guards. You are a liar and full of it your self. And still full of it and still unprofessional. It was about not finishing the job. My bumper is still not straight. You didn't give me any papers to prove you did my alignment. You lost my receipt And asked to use mine. You also would never contact me. I would always have to ask about my truck. GAP guards are Available from your supplier by the way. You just are lazy and didn't want to deal with it. If you really wanted to do it you would of done it and I would of paid for it. Also if you would of made things right and fixed my bumper. We wouldn't be in this situation. Even if you had to use your own parts I would of paid you for any additional work. But from the beginning you insisted that if any modifications were needed to make things right. Then you would take pictures and text them to me. But you didn't. Modifications are needed to fix the bumper and you told me that. But you still refused to make things right. You did not offer to make my bumper straight. U refused to be wrong. You say you do this stuff all day long. Well make my truck right. Make me happy. I'm the customer. All I wanted was my truck to be right. How am I suppose to write a good review if I'm leaving your place of business with a crooked bumper. And yeah your messed up for Putting me and my family in that situation. You were out Of line in front of my daughter. Not a good example to children or the other customer that saw this all go Down. I told him not to do business with you. Expect Better Business Bureau read more

these guys have no idea what they are doing. i've had to come back several times for one part that i had to look up myself and tell them what needed to be replaced. i came back again today to patch a tire, which took an hour and a half, and i leave with a vibration. i shouldn't come to a shop every time leaving with MORE problems. i would NOT recommend anyone go to this place. they lie to you just to get your money and send you on your way with loose bolts that could potentially be life threatening. actually, they sent me out the door with loose bolts on my steering links twice which could cause steering failure or worse. they are full of excuses and don't take responsibility when they are wrong, they will try to blame it on you. i came to the manager about my issues with his employees and he completely blew me off. so again, if you don't want to end up spending more money or have unprofessional work done to your car, i wouldn't recommend this place at all. read more