I ordered two croissant sandwiches made with basil and a side of rice soup to be delivered. It was wrong in every which way I order this sandwich often but this time they put the whole canister of salt. Inedible. Also, I ordered delivery because I'm sick. To my surprise, the owner called the next day and offered a full refund, and more importantly, a heartfelt apology. read more

the bowl of soup is more like a half if a cup! just keeps getting smaller and smaller. it is barely an inch deep. you need 3 to make a meal! so disappointed read more

First timer. Friendly staff. Wife and I had their original chicken salad sandwich with chips a pickle slice and a cookie. Plus a drink. Plenty of parking out front. Restaurant and bathrooms very clean. We will be back. Want to try some of their other chicken salad mixtures. It's a 5/5. read more

Stopped in for lunch today. I tried something different and got the Pimento Cheese BLT Sandwich. Very good and was one of the best Pimento Cheese sandwich I've had in a long time. Also had the Loaded Potato Soup and Broccoli Salad. These were also very tasty! Love the soup! My wife got the BarBQ Chicken Salad with Loaded Potato Soup. She said it was one of her favorites. Service was fast and friendly. Everything was very tasty and you can definitely tell everything was made fresh. Restaurant was clean and organized. Definitely will come back to this location in the future when we are in St Augustine! read more

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I was looking for a good chicken salad and I found it. The chicken salad on a bed of lettuce and a small potato soup, was delicious. The service and atmosphere is great. read more

We've ordered here many times, but unfortunately today will be the last. I ordered online on the Chicken Salad Chick website, but the food never arrived. When I called the store, the manager was extremely rude and insisted they do not do delivery, and it wasn't an option on the website. I told him I'd be happy to send him pictures of my ordering experience but he continued to call me a liar. Eventually he actually asked to look up my order and refunded me, but no apology about my lost dinner for my family or any sympathy about whoever picked up the order from them per their own website. Worst customer service I've ever received. Could have easily apologized and offered to remake the order for pickup, but instead chose to alienate a customer for life. Well done. read more

Love the recommendation that I got. I got the bacon melt with the kickin kay Lynne. And it was so good. Also the cake is to die for. It is on the sweet side so you may have to take a break and eat it in two sessions lol. read more

One of my favorite lunch stops. Sadly I have to travel away from my home to find Chicken Salad Chick. This time it was St Augustine. My go to meal is always the trio. Today my choices were a newly released Thai Chicken Salad, Lemon Basil and Grape Salad. Lemon Basil is one of my favorites the delicious combo of lemon and basil and the silky chicken dances on my tongue. Thai Chicken was so good. The flavors were subtle and fit perfectly. I had never tried the Grape Salad. While tasty I will probably pass the next time. It just wasn't my thing. Thanks Chicken Salad Chick for satisfying my chicken salad craving. Sadly I did not get the wonderful black gentleman's name that waited on me. He is definitely an asset to your business. read more

Great place for lunch. Lots of salad options. I chose the classic with soup as a side. It was delicious and hearty. We'll be back. read more

Chicken Salad Chick - Perfect statement. Never knew so many ways to make chicken salad. I chose the scoop and soup option! Delicious we'll be back ! - Southern Near Me - St. Augustine, Florida

Never in my life did I think I would be one to like chicken salad but this place has most definitely changed my mind! The food is delicious. The service is superb. There is never more than a couple minutes. Wait to actually receive your food restaurant is clean. Bathrooms are clean. I really can't go wrong with this place. read more

bring back the Dyl cucumber sandwich it was your best sandwich. everything else is perfectly fine about he restaurant

I started my breakfast/lunch trek to Metro Diner but ended up at Chicken Salad Chick. I ordered the Fancy Nancy (Fuji apples, seedless grapes, & pecans) on a croissant. *A little on the sweet side which goes well with the side pickle spear. Friendly, fast service. They also have a grab and go case. Will definitely return and try their other salad combinations. read more

Chicken Salad Chick - Southern Near Me - St. Augustine, Florida

This place, run by "SureChic LLC" served us "Olivia" flavored chicken salad which contained, as my Wife described "grizzle". One hour later we were BOTH vomiting for 24 hours. After sampling Chicken Salad Chick at the Taste of the 24 Hours, we were hooked. We ate at this franchise several dozen times because my Wife is a picky eater. This week while watching our Grandkids, we picked up some salad from their staff whom pulled the "Olivia" from the waiting stacks of salad to the right of the counter (in a "cooler" shelf unit). Obviously the cooler did not work. I call for a good surprise inspection. read more

It was customer appreciation day today. Came by to try out the chicken salad. They were giving out free samples of their chicken salad. One big scoop for everyone who came by. All day long! We came in on a good day. The restaurant is located in a big plaza with plenty of parking. We were greeted by a very friendly lady by the entrance. Inside the very southern style restaurant it is bright and clean and has a big seating area. Very family friendly. They offer several flavors of chicken salads. The menu is full of lots of healthy choices. Prices are very reasonable. They also do catering for parties and corporate events. Get yourself a rewards card online. You get points for your purchases that can be used for free food or chick merchandise. You will also get a free meal on your birthday if you sign up. Can't wait to go back, the chicken salad was delicious! read more

Chicken Salad Chick - Guest Appreciation Day - Southern Near Me - St. Augustine, Florida

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Ordered delivery from Chicken Salad Chick for lunch today. I ordered the Chick with Sassy Scotty (blend of ranch, bacon, & shredded cheddar cheese chicken salad) on a croissant and a scoop of Spicy Pimento Cheese (freshly grated sharp cheddar & pepper jack cheeses combined with jalapeños and creamy house dressing). The Sassy Scotty sandwich was really good with plenty of chicken salad. The scoop of pimento cheese was good but I found it to be very salty. My son-in-law agreed. I'm not sure if it was the jalapenos making it taste salty or added salt but I'd like to try the regular pimento cheese next time to see if there is a difference. The little sugar cookies that come with the meals are very tasty too. Overall we really enjoyed the food and will order again. read more

I love CSC! We moved to Florida from Georgia and missed our store there so much. When one opened in Durbin Pavillion, we were so excited. It's just as perfect as the one we used to frequent. The salads are over the top. Service is quick at the drive-thru and although I haven't been inside yet, I can see inside from the drive up window. Just as before, the inside is really nice, floors and counters look neat and clean as well as the cute to-go containers being not only easy to open, but very attractive to look at. Perfect, as always! read more

Just wanted to get some lunch but their lettuce seems to have bugs on it. Obviously no one wants to eat that so uh, if you do decide to eat here, watch your food CLOSELY I guess... read more

Chicken Salad Chick - Southern Near Me - St. Augustine, Florida

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You may think you are at Chicken Salad Chick ordering Jalapeño Holly, but in all reality you are sitting in Allison's wonderland. -The Construction Boys read more

I love it and I'm happy to eat lunch there every chance I get. They have like 10 different kinds of chicken salad and I love their grape salad! Service is usually quick and the food is always consistent and fresh...my favorite is the Cranberry Kelli chicken salad but I also love the Barbie Q...& I always get the grape salad as my side: it's green and red grapes tossed in some vanilla yogurt (maybe) with pecan pieces and brown sugar sprinkled on the top!! Mmmm mm read more

Chicken Salad Chick - Barbie Q chicken salad and grape salad - Southern Near Me - St. Augustine, Florida

Decided to give this place a try and boy was I in for a treat! My mother in law and I loved it so much, we went back today to order takeout to have for dinner tonight! Plenty of food for their portions. The restaurant was clean, tables appropriately marked closed for social distancing, employees very friendly but most importantly the food was delicious!!! We ordered the dill-icious chicken salad (dill flavoring with cucumbers) and it was so yummy/flavorful and the shredded chicken was incredibly soft. The loaded potato soup is fantastic too! And those little buttercream cookies, yes please!!! read more

Chicken Salad Chick - Buttercream frosted cookie - Southern Near Me - St. Augustine, Florida

Food poison. Used to be a great place now don't bother we walked in and something to smell right I should've went with my husband idea of going somewhere else but no we continued going to have lunch. We've been there one other time before and I had to call County and somebody else complained if you look at the reviews you'll see what I'm talking about. The cooler was not working and they said that they didn't know that it wasn't. I don't think it's the same owners because they don't even change the different flavors anymore. read more

Clean, bustling, nice decor. Tables might be a little too close to others who are also dining. The service is super friendly and efficient. Food is great with just enough food to be satisfied- not disgustingly overstuffed... clean eating & better than Panera and chick filet! Will be back again!!! read more

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Not much to say except that they have amazing chicken salad, and lots of variations on that theme. The store is also very clean and the service was great. We did a to-go order and were in and out in about five minutes. read more

Best chicken salad ever. If you are on a diet, don't go here. Their products have tons of calories. But if you are having a ladies luncheon, go here and don't bother to make your own because this chicken salad has it going on! Several flavors plus pimento cheese too. read more

I sent my order in over the internet and shortly thereafter I was called and told that an item I had ordered was not available well great if I had ordered but what I did order was not on there end no big deal but when I got there there was a long line for folks eating in or carry out well I stood in front of a cash register that had a sign over that said call in or internet orders here so I go stand in line and must have had 10 employees just look at me and after between 5 to 8 mins a young lady finally acknowledged me then read me the wrong order on the item that I didn't order it eventually got worked out but 2 weeks later and the staff doesn't seem to be on the same page......as for the food it was ok for what it is read more

The food here is amazing !!! However I don't think the employees are getting the tips that we are leaving! I've been told by multiple employees they dont. So curious to where our money is going. The employees there are amazing and deserve the money. So need an explanation! So maybe don't tip on your next visit ! At least until we know we where the money goes! read more

Sometime last week with my kids! Where I stay we don't have a chicken salad chick.Therefore we have to drive to st. Augustine which is about an hour and 20 mins away from our home. Always looking forward to see the familiar faces and nice area. As we walk into the store me and my kids were smack in the face with an ungodly smell. Didn't know where it was coming from but as we walked closer to the register we found out that it was coming from the kitchen. There was trash all over the place, not a clean table to sit at. I felt bad for the girl with the glasses, she was running around with her head cut off. Even the lady's in the back were also. The same girl with the glasses being so kind and friendly, Trying to get through everyone's order. We saw a manager walk right by and never help anyone with anything, also there's a line out the door. I'm Very frustrated at this point. After we order our food, we found a booth with not so many greasy handprints on it. Trash all underneath my feet, not to mention my kids shoe literally got stuck to the floor by the soda machine! We waited about 18 minutes for our food. Wasn't the best quality and It tasted somewhat old! It's very disturbing to see these ladies do so many jobs within their one job. And to see a manager walk by and not help at all. Disgusting. This store needs to call a cleaning company ASAP! They really need to hire more people. Very short staffed! read more

I really like there chicken salad but I have not had very good customer service many times since I have been at there St. Augustine location. I like Jacksonville and Ormond much better for service. On google it said they open until 7:00 and drive 30 min there to find out they closed at 6:00. read more

Tried their chicken salad sandwich on opening day. The staff was so efficient and kind, pretty much on par with how Chik Fil A is (example, saying things like "my pleasure" and "have a blessed day"). I had the classic chicken salad and it was very good. The cookie was a nice touch too. My main complaint: I got take out and it was served to me in a Styrofoam box, within a plastic bag, with plastic cutlery wrapped in plastic. Picture the horrible carbon footprint this establishment is leaving. The Styrofoam container will NEVER decompose. The plastic bags and cutlery will also be around a LONG time. I urge this new restaurant to change to biodegradable take out products (it's 2019 for goodness sake) and stop all Styrofoam immediately! read more

Delicious, many different flavors to choose, affordable, pasta salad is fantastic, and the cookies are amazing. Very reasonably priced. I will be coming back. read more

Did it care for it the first time but after having gone a couple times, I've found it very refreshing and delicious! I'm a fan of the Barbie q on a croissant! Nice sides and clean store. read more

I come to chicken salad chick frequently. Always a lovely experience with the ladies that work here. I have never had an encounter like the one I had today. I order a scoop with a bowl of soup. When I tell you I was AFRAID to eat my food.. i mean that. someone I've never seen before tossed my food on the counter yelling fowl language , about the order i wanted was too difficult to make . The most unhygienic person I've ever seen. His hands were extremely dirty, with torn gloves no hair net either?! While he was making the customers food that was in front of mine he proceeded to eat something in between all of that and NEVER SWITCH GLOVES OR WASHED HIS HANDS. When I was getting my tea, I smelted him before he came to the drink station. With his pants almost to the floor , nasty hair and Fowl attitude. I don't want to sound prude , but he shouldn't be making my food or anyones else's. Its very concerning that the management at chicken salad chick would let this happen in the first place. The health department needs to get involved immediately! read more

Love it. Clean inside. Chicken salad delicious. The cookie that comes with your meal is very good. Overall impressed. The Mac and cheese could be better but the other sides are good. You can't go wrong here. read more

I had the cranberry Kelly for lunch today and it was great. I always pick it on the croissant with the broccoli salad as my side. Delicious delicious. Mondays is broccoli cheese soup which is always a treat. I'm tired of my own cooking while the restaurants are closed and this is the perfect change I needed. read more

The girl at the register, Vylette, was terrifying. I thought she was going to stab me. The look in her eyes and her attitude was really threatening. Hey girl, just ordering a sandwich here, chill out. read more

Great food and excellent service. Every employee had a very helpful attitude. The chicken salad (I had Fancy Nancy) was outstanding.

Customer service is lacking at this location. I ordered a combo with half a sandwich and side but was charged for the full sandwich meal. When I asked about it, no attempt was made to correct it, and also no apology. Be sure to check your order carefully before paying here! read more

First time eating here and it was wonderful! This place reminded me of McAlister's Deli. The staff was super friendly and the food was very yummy!! I got a turkey pesto sandwich and it was tasty! The decor was very nice and the place was very clean. Highly recommend this restaurant to anyone, if your in the area definitely stop by for a quick bite to eat! read more

Their chicken salad is amazing! I highly recommend them as their food is fresh and service was great! They also support our local teachers by raffling off lunch! Our teachers were so thrilled to have such a delicious and healthy option brought to our school! I will continue to try all their new fun menu options! Thank you so much! read more

Today, I was lucky enough to be invited to participate in the family and friends day at Chicken Salad Chick's before the grand opening on the 23rd. Like most of you who have never been to a Chicken Salad Chick restaurant before, and I did not know what to expect. As a child of the 50's, a chicken salad sandwich made by my mom was a big deal. My mother put the right amount amount of mayonnaise, a touch of our favorite mustard, and some special relish into her mixture plus lots of love; and slipped it between a nice warm toasted white "Wonder" bread. I smile when I just think of those days. Well today, I stepped back in time to those "Wonder" days again. At Chicken Salad Chick you get to choose between 12 versions of your mothers blend with fancy names served up with or without bread plus a sides, or a cup of one of the soups of the day. Unlike most of the happy people there today I took my first taste home so my wife and I could try three of the salads together. I selected with the help of a very nice young lady at the counter the fruity and nutty 'Cranberry Kelli' , savory 'Lauryn's Lemon Basal', and the spicy ' Kickin' Kay Lynne'. As busy as they were I only sat for 5 minutes until a nice women brought it to me, checked my bag to make sure the order was correct while saying that I had made a great selection. My wife told me she could have eaten a pound of the Cranberry Kelli and love the bright flavor of the Lauryn's Lemon Basil. Sorry to say my wife does not like spicy anything so I had 'Kickin' Kay Lynne' all to myself. It had a mild kick and was so tasty. I would say that a drink, and a side with a scoop of chicken salad with or without bread would be enough for even a guy like me of 240 pounds. So you big manly men who think you need a double cheese burger, you don't!! I personally can't wait to go back and try 'Fancy Nancy' and 'Fruity Fran' or even 'Sassy Scotty' if you don't tell anyone. LOL. read more