Chick-fil-A

597

459

2502

5 years ago

It's chik fil a what else would you expect? The customer service is always phenomenal , sometimes the wait is a little longer than what I would hope but this location is pretty popular. I always experience great service and quality food here. I like that you can order curbside here and not have to wait in line. Overall a great experience, every visit. read more

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Jerry N.

2 years ago

Went to the restaurant on route 83 and Plainfield Road this evening. I got the spicy chicken sandwich deluxe. It was the worst sandwich I've had in a long time. The chicken was obviously sitting under a warmer for quite a while. You could taste that it was nowhere even close to being fresh. I was very disappointed. read more

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Julie Y.

2749

597

1551

5 years ago

I love this chick-fil-A! Everything is always so fresh. Other locations don't compare!

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Dina D.

107

138

3 years ago

My first time at any Chick-fil-A and I have to say it was better than expected! The service was fantastic and my cashier William, was very helpful and patient! The restroom was so clean!!!! What a delight to walk into a women's stall and it was actually clean! Thank you Chick-fil-A! I do wish there was more vegetarian options but I am at Chick-fil-A! Also, rude people in drive through, there's a walkway for a reason- not meant for cars to block it! Rude! Other than that, great experience! I had the spicy southwest salad! Good choice with fresh veggies and beans. pepita seeds and tortilla strips for crunch! read more

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abigail K.

109

4 years ago

I just had to review... ordered $20+ worth of filets and strips today and asked for BBQ sauce. I got one. Yup. Just one packet. They are lucky the spicy chicken filet was good and I won the fight for that ONE sauce we were allowed. Full and satisfied but there's thar lingering feeling. Just one packet of sauce. Awww come on CFA, even MCD does me better than just one packet of sauce. Lesson learned today is... I always learn a life lesson there... always specify exactly how many packets of condiment you would like to take home. read more

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frank c.

2 years ago

Made a catering order 5 days before my event, received a confirmation that my order was received and when I called asking why my order was not delivered they said they didn't know about it. They finally came half hour late. We had a party bus taking us downtown for an event so we we all late to it because of this. For some reason they thought a few gift cards for couple free sandwiches was good enough. I tossed them in street. A $225 order not getting done and I'm supposed to be ok with few sandwiches. read more

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Alesha W.

135

282

1151

7 years ago

Chick-fil-A - Chicken Biscuit Meal - Fast Food Near Me - Willowbrook, Illinois

Chick-fil-A - Breakfast Scramble - Fast Food Near Me - Willowbrook, Illinois

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LaSonya M.

5 years ago

May I put one star? So I ordered chick fil a a few days ago. I ended up going to dinner with a friend and didn't eat it. Today, I open it up only to find nuggets instead of strips. Not spicy. I travel somewhere different for work every two weeks so I couldn't go back to get another order or refund. I called to get help and I was told essentially; unless I go in there is nothing they can do. Now can you tell me how it is that the worlds best selling fast food chain can't do anything. No you don't want to do anything. And that's fine. Check your food. They only had 2 ppl inside when I went. No reason for them to mess this up. I'm very upset. My pleasure; MY ASS. read more

Chick-fil-A - 4 spicy strips - NOT - Fast Food Near Me - Willowbrook, Illinois

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Marie N.

657

577

8 years ago

Did the drive-thru at noon on a Saturday. They must be successful in keeping the line moving because when I pulled in there was only 1 car ahead of me. Friendly service, of course. The drive thru order was accurate. Certain McDonald's could take a lesson from Chick-fil-A on ensuring accuracy of the drive-thru orders. Good experience. read more

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Tresa M.

154

4 years ago

Good is good. I would say the one negative thing is the LONG lines! 20 min in drive thru for soup and fries! Wish they could help expedite orders because it's absolutely ridiculous! read more

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Daniel W.

6 years ago

HORRIBLE experience. Avoid While the dining room is not open is not the fault of the company they should know by now that they need extra help to flow the drive through as efficiently as possible. Taking over 30 minutes from arrival at the drive thru to finally get to the pick up window only to sit there and watch Mark ( the manager on duty) rebuking 2 employees in front of other employees and while I was STILL waiting for my order. This manager had no clue how to run a drive thru and it was evident. Will avoid this location going forward. If this is the kind of management, i can only imagine the other issues this location must have. read more

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Sundari G.

4 years ago

I'm sick and tired of this Chick Fil A refusing to FIX their menu on DoorDash. I have complained to the store repeatedly, and also complained to corporate, and nothing. Nada. Zilch. Manager apparently could care less that at least eight items are just randomly missing from the DoorDash app that appear on the Chick Fil A and Grub Hub apps. So although I like Chick Fil A's food, apparently they are all B.S. when it comes to actual customer service. read more

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Erik N.

4 years ago

I do door dash on the side and every time I pick up an order from here, it's usually all prepared for me to pick up 99.9% of the time. And when it's not, they always assure me pleasantly that it will be ready soon and it usually only takes an extra minute or two for it to be prepared. Everyone who works here is great but I do want to make a special shout-out to Hannah and Crystal. They usually handle my orders and are always professional and pleasant. No matter how busy it is, they always have time to be kind and professional. read more

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olga m.

3 years ago

For starters I am not Karen ordered food 25 min online went there waiting and waiting, and waiting at the window 3 employees confirm who is the food for , waiting another 7 min , while all this maybe 20 employees walking araund , and then he tell me can you pull over aside the food is not ready! ARE YOU FUCKING KIDDING ME . And not the place was not busy! read more

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Julie P.

3 years ago

Very frustrated. Expect better service here. Ordered $65+ of food on the app. Made one mistake (needed Mac and cheese instead of fries). They made me pay full price for the Mac and cheese AND waited a long time for it while rest of food got cold. Not going back. read more

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Patrick B.

3 years ago

I was having a rough day, and I was pleasantly surprised with a free meal! Chick-fil-A stays winning, as always. Chicken nuggets were great, as well as the mac&cheese. read more

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leia s.

104

5 years ago

Inexperienced young staff member messed up our order, looked at me like I had two heads when I brought it back up, didn't apologize and then I heard another employee make fun of us returning it. Then another group sits at the table right next to us (despite signs on the table saying not to sit there for social distancing) and no employees said anything. Won't return to this location again. read more

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patricia r.

5 years ago

I have been here many times and during lunch hour today their food was awful snd cost over $13 fir poor poor quality chicken. I wonder if it's really chicken or something different. I think the health fort should look into read more

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Mitch Z.

5 years ago

This is the 2nd time this has happend to me at this location. I order the grilled nuggets and they give me the fried nuggets. I dont have time to turn around and get the correct order because I am on a timed lunch break. This is unacceptable. I am trying to eat healthier and now I have but no choice to eat this fried crap. Not to mention they aren't even good. If I wanted fried food I would have ordered the spicy deluxe. So so disappointed. This cannot keep happening. Super pissed. read more

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Kirito ..

3 years ago

I don't know what it is with you guys, but every time I order grilled nuggets you guys always seem to give me fried nuggets. Super annoying

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Billy H.

226

12 years ago

Love the spicy chicken deluxe with pepperjack cheese. Good lemonade and waffle fries! Everything is fresh! The inside is very nice. They have a play area inside for young kids - albeit, it's very small. The customer service here is incredible - a staple of their franchise. Their response to almost anything is "Yes sir" and "My pleasure." The best fast food franchise in America! I go into food prep areas of a lot of different fast food franchises and Chick-Fil-A tops them all, because everything is made fresh - from the salads to fruit cups. Glad they finally built one close to home! read more

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Evelyn H.

5 years ago

I absolutely love this Chick-fil-a! My order is always correct and they are super friendly. Other locations definitely don't compare. No complaints from me. :) read more

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Pamela E.

6 years ago

Stopped by drive through on Tuesday morning. Your manager at the window ( male) , he had on no gloves , mask and as he reached for my bag of feed Sneezed openly . Covid19 is a serious virus . If your employees are sick , they should stay home to avoid passing germs on to others . read more

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Jacob F.

5 years ago

I find that this fast food joint offers workers that will make your meal right and as fast as they can. Sometimes this may take 10 minutes, but I would rather trust them than any other place. Great fried chicken and wonderful Mac . read more

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Erica L.

3 years ago

We came right at 9:59 and they allowed us to order. We drove up to the window and we could literally hear the manager complain that we weee able order. She was not nice and taking it out to the young man waiting on us. We have NEVER had a bad experience at Chick Filet, this manager made it a very unpleasant and awkward experience! The location is as I'm Chicago at 75th and Kingerington. read more

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Marty L.

5 years ago

Never had a bad experience at a chick-fil-a before visiting this one. We went there after a volleyball game on a Friday night. They missed our order and left it sitting on the counter while they served customers after us. We finally went up and told them we had been there before customers who already had their food. We finally got our order which was wrong. I asked for the manager and he came out and told us they were busy and never came back. Who would have thought a chick-fil-a would be busy on Friday night. $58 for cold chicken! read more

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Alvina C.

Don’t See Your Question? Ask Away!

883

607

1871

12 years ago

This is one of the newer locations in the Chicagoland area, there is ample parking since it is located in a strip-mallish-area--but beware if there are any huge sporting events--bdubs is also in the same area--and parking can get a little hairy. I like the layout of this location. It seems to be more for big groups---which I just so happened to be a part of when I visited. Bonus for them! I also like the new grilled chicken options available---hooray as I'm trying to be less terrible. No issues when I visited. Just think they need to have a better system if they're going to bring out food to you---I can see this getting pretty crazy if the place is packed. read more

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Jaylinn G.

5 years ago

First time ordering at the willow brook location and never again. I ordered chicken nuggets with mac and cheese on the chick-fil-a app and I received a chicken sandwich with french fries. They need to either hire more employees if they are short staffed or find a new crew that knows what they are doing!! read more

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Cassandra A.

216

7 years ago

The staff at this location is delightful! I often come here for breakfast when I am in a rush and have no time to cook. Breakfast is always cooked well and tastes great. At times the line is super long but they work quickly and the line that would normally take 10+mins ends up only taking 2-3mins. I highly recommend this location to anyone! read more

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Pedro M.

4 years ago

Food was delicious 12 piece nugget meal. Went through the drive-thru, and order was wrong. Got 4 spicy strips.went back inside. They were great at the counter and sorry. I will be back. Was thinking when going back. I should have went to Portillo's. But the young lady at the counter made it all good. I'm 58 yrs. old and eat out a lot. I will be definitely be back. Made my Labor Day a good one. read more

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Jana L.

133

6 years ago

I've ordered the chicken sandwich with fries. I've never had any problems. Meat is tender, the bun even has that perfect fragrance that a freshly baked bread is known forr, the salad is crisp, and so on. No other drive up is as courteous, kind or efficient read more

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rennie p.

4 years ago

I have not had any negative experiences with the food at this specific Chick Fil A that a few people have complained about. My food is always hot and has always been correct. I definitely give them an A+ on the mac n' cheese. Always has a nicely browned cheesy top. Better mac n' cheese than any other fast-food places that serve the same thing. Chicken nuggets (both grilled and fried) are good. Kind of unhappy they got rid of the chicken strips unless you want them spicy (do not like spicy). I will agree with everyone else about the waffle fries -- hey folks what is the deal with these? They are always kind of limp. 99% of the time I am getting delivery, so I crisp them up at home to my own liking. I'd think Chick Fil A would survey their customers or something on the fry thing, because I bet a lot of people aren't crazy about the fries. I did discover they are WAY better dipped in their Polynesian sauce, LOL. Love their kale side salad (wish it came in a larger size). Also, why don't they have a basic Caesar salad??? Love the frosted lemonade and desserts. The shakes are too sweet for me, but kids like them. I give the food 4+ stars, the employees 5 stars because they are always so nice to me. But the drive thru gets like 1 star because it always takes so darn long because the lines are ridiculous (why I now order delivery, much faster). You guys really need to do something about the long drive-thru lines. Seems like the whole drive thru thing needs re-routed or something. Anyway the 5-star rating isn't because I think their food is 5-star, but because they are way better than all the other fast-food options around here except for The Patio restaurant, which actually has better food overall (and a much more extensive menu). Still, when I want fast-food this is often my go-to. read more

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Jeffery L.

Elite 18

494

170

125

9 years ago

I've only dined in here and went through the drive-thru one time each. For the dining in, service was decent, place is clean and the overall atmosphere was fairly nice, no real issues there. Food isn't anything to write home about but then again I never hold any sort of high expectations when it comes to fast food locations. For the drive-thru we were waiting for over ten minutes here, not sure why but it may have been due to the colder weather and it being the prime of rush hour, who knows. I can't say I was too happy but it's understandable, it didn't seem as if any of the workers were NOT working. When I finally pulled up and received my orders, the clerk was kind enough to even give us a free meal card for our next visit. It's the thought that counted and I did appreciate that, hence why I did not give a lower star review. Ultimately, this isn't my place of choice just again due to the fact that I don't come here unless if requested by others and if I am hungry enough to do so, but the service here thus far has been accommodating though I find the parking a tad cramped since it's in that strip mall area of Willowbrook that has cars buzzing in and out due to Buffalo Wild Wings being right on the other side. read more

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Daniela B.

4 years ago

Delicious! Food is wonderful as always. Best chicken hands down. Top notch sauces. Extraordinary customer service. must say you can never go wrong with eating at Chick fil A. Super awesome place. read more

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Anna A.

9 years ago

Beautiful restaurant... all of the staff was phenomenal but Steven took it to another level! Brought our baby a toy and book to play with and a few snacks! Continued to interact with him throughout our visit. Great Chickfila- prossibky the best we have been too. Food was amazing as always & very clean! Thanks for everything! read more

Chick-fil-A - Someone didn't get the memo #eatmorechicken - Fast Food Near Me - Willowbrook, Illinois

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Glenn O.

213

4 years ago

Horrible stomach virus from here. I would not recommend it. Absolutely awful. Never again.

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More info about Chick-fil-A

7101 Kingery Hwy
Willowbrook, IL 60527
Directions
(630) 455-4426
Call Now
Order Delivery
Start Order
Visit Website
https://www.chick-fil-a.com

Full menu

Hours

What time does Chick-fil-A open?

Chick-fil-A opens at 6:30 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.

What time does Chick-fil-A close?

Chick-fil-A closes at 10:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.Chick-fil-A is closed on Sunday.

Mon-Sat 6:30 AM - 10:00 PMSun Closed

Payment methods

Does Chick-fil-A take credit cards?

Yes, Chick-fil-A takes credit cards.

Food & Alcohol

Does Chick-fil-A have catering options?

Yes, Chick-fil-A does have catering options.

Does Chick-fil-A have a drive thru?

Yes, Chick-fil-A has a drive thru.

Does Chick-fil-A serve alcohol?

No, Chick-fil-A does not serve alcohol.

Indoor Amenities

Does Chick-fil-A have TVs?

Yes, Chick-fil-A has TVs.

Outdoor Amenities

Does Chick-fil-A have bike parking?

Yes, Chick-fil-A has bike parking.

Does Chick-fil-A have outdoor seating?

Yes, Chick-fil-A has outdoor seating options.

Does Chick-fil-A have parking?

Yes, Chick-fil-A has parking options. Private Lot Parking

Other Amenities

Does Chick-fil-A have free WiFi?

Yes, Chick-fil-A has free WiFi.

From the Business

Specialties

Welcome to your Willowbrook Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It's our pleasure to serve you.

History

Established in 1946.

Chick-fil-A, Inc. is a family-owned business known for its customer service, clever cow advertising and delicious food. Founded in the early 1960s by the late S. Truett Cathy, the company has grown from humble beginnings. Credited with inventing the boneless chicken breast sandwich, Cathy first served his now famous Chick-fil-A® Chicken Sandwich inside his original 1946 diner, the Dwarf Grill. Today, the family business has expanded to partner with other families, who throughout communities in 48 states and Washington, D.C. own and operate 3,000 Chick-fil-A® restaurants. While the Chick-fil-A® Chicken Sandwich remains a menu staple, Chick-fil-A® also serves a variety of menu items that include Chick-fil-A Waffle Potato Fries®, salads, wraps and hand-spun milkshakes and Icedream®.

More Info

Special Hours, Health Score

Ask the Community - Chick-fil-A

Is their breakfast good?

Yes! It's very filling! My favorites are the hash browns!!!

View 1 more answer

Review Highlights - Chick-fil-A

“Certain McDonald's could take a lesson from Chick-fil-A on ensuring accuracy of the drive-thru orders.”

Mentioned in 18 reviews

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AFTER FOUR VISITS THIS 54 YEAR VEGETARIAN MUST BE A "CERTIFIED CANIAC!"…read more I want to commend Jackie. She's on her second week on the job! She is an ALL-STAR, already! She welcomed me to Cane's and really meant it! She is "Granddaughter Beautiful" and has a pleasing personality and a great attitude. I like her sense of humor and not because she laughed at my corny jokes! Jackie took my order and as usual it was perfect. While eating in your spotless dinning room I noticed Jackie was keeping the place looking like new. It was spotless! Taking my time to enjoy my wonderful "one meal a day" Cane's Ambience was five stars and the food was award winning ~ fresh, hot, and delicious! You have to know that all fast food is not the same. Before my food was served my senses were taking in the Cane Experience which actually caused this brave vegetarian to seek out Canes in the first place! Jackie made the difference! Kudos to her manager, trainer, and recruiter! The secret recipe is not in the chicken! It's in people like Jackie. She's a true winner! I love Cane's and ate all my food without my wife of 55 years insisting that I do! Although I decided to eat alone I felt like I was surrounded by family! That my friend is priceless. Thank you Jackie for making my Cane experience a perfect experience! For the Record I spent Christmas in Prosper, Texas. Yes, I made my son-in-law stop at Cane's for lunch. Jessica was the Raising Cane Star in that experience! She was full of love, respect, and enthusiasm! Jessica put the HOSPITALITY in my perfect ten experience! THANK YOU CANE FOR MAKING MY DAY A PERFECT CANE'S EXPERIENCE! ~LCIII Hinsdale, Illinois

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Tried Fry the Coop for the first time and ordered takeout from this low-key spot. Service was…read morequick. Unfortunately, the experience didn't quite live up to the hype for me. I ordered 6 chicken tenders but only received 2, which was disappointing and set the tone for the rest of the meal. As for the sauces, the coop sauce wasn't really my preference--it reminded me a bit of coleslaw in sauce form. The honey mustard was fine, but nothing that stood out or elevated the meal. The chicken itself was very oily and lacked seasoning, to the point where the dominant flavor was just oil. It also didn't taste especially fresh and wasn't as tender as I was expecting from a place known for chicken. Overall, it wasn't a terrible experience, but it didn't meet my expectations given how popular this place is.

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3.7(31 reviews)

2.9 mi

Thanks Omar, big difference from a year ago...gizzards were a little over cooked but I asked for…read morethem fried hard so that was my fault ‍ lol, but other than that all was good. I will try the new owners again...as of 5/7/25 I will be back...again this year lol. Good luck .

Shoutout to this wonderful restaurant for having such excellent quality fish and gyros-Uncle Sam is…read moreso kind and has such a lovely demeanor! He has excellent customer service skills and a nice clean restaurant. The food here is always fresh, and that lemon pepper is the best. I highly recommend coming this way for some fresh catfish and other goodies!!

2 Legs and Thighs fried by Omar with lemon pepper... pretty good and not under cooked!

Large catfish dinner

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2 thighs/ 2 legs w fries and bread Legs and Thighs Legs and Thighs Legs and Thighs

Hangry Joe’s Hot Chicken & Wings

2.5(14 reviews)

5.4 mi

Our family of six dined in for lunch and shared the following:…read more 1) Chicken bites 2) Leg and thigh, 10 pieces - We did not see this in the in-store menu but we saw it online and was able to order it at the restaurant. 3) Korean chicken nuggets, spicy - This was served with rice and pickles. The chicken nuggets were fine but both of the rice and pickles had a weird texture. The rice had too much moisture and seemed to be over-cooked. 4) Waffle fries and fried okra were pretty standard. 5) Cider slaw was incredibly bland in which we wondered if they forgot to add a dressing to it. This was a good amount of food for us to share but I think some improvements can be done for the side dishes.

We dropped by for lunch and I've had them bookmarked for like a year, so since I was in the area I…read morethought why not. SMH... No patrons at lunch should've been the 1st red flag. The employee didnt seem eager to help either. We ordered and the food was fresh and didnt take too long, but it just wasn't all that grand. Nothing to rave about honestly. We ordered the chicken and waffles and someone said the waffles were like dog waffles! Lmao yeah we wish them well!

Legs and thighs, 10 piece

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Lunch for six

Murder of Crows

5.0(2 reviews)

5.4 mi

I've gotten several "oh no" comments on my previous review. Clearly these folks are unaware that…read morebeef tallow is 10 times healthier for you than seed oils, especially sunflower oil. If you are going to eat fat, the healthiest fats, in order, are cocoa butter, coconut oil, and beef tallow.

The calabrian chili fries are the best I fries I have ever had! The burger was delicious, then they…read moregave us homemade chocolate bars that were unbelievably good. Great food truck! Will definitely continue to support them!!!

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Bratwurst with carmelized onion beer cheese sauce

KFC

1.7(53 reviews)

3.9 mi

•$

You either like KFC or you like Popeyes They are quite…read moredifferent KFC value bowls are pretty good but the by the piece chicken is outrageously priced

Today we were in the area and stopped in for the 8 piece family platter! Yummy! It includes 4…read morepieces of chicken and 4 fish, 8 hush puppies, and two large sides! We picked the coleslaw and mashed potatoes with gravy. The perfect amount of food and it was so fresh and delicious. There were some burnt flakes on our chicken pieces but that did not effect the flavor. We love coming here when we are in the area! Highly recommend!