Horrible! I stopped by and ordered two chicken sandwiches WITH cheese AND chick-fil-a sauce. I opened my bag and neither were in the bag. On top of all of that there were NO STRAWS to go with our drinks. This place is ZERO STARS. If i could rate this zero stars i would but i can't so it's getting one. WILL NOT BE GOING BACK!! read more

Not sure what the fuss is about. The size of the tenders is 1/2 the size of the tenders in Atlanta 5-10 years ago. Truly a rip off. The prices for fruit are ridiculous. The grilled chicken wrap and fruit are really the only healthy thing on the menu. read more

We stopped in for lunch on our way from Dallas to Galveston. Several employees warmly greeted us and held the door open for us. We had the pleasure of Brandon assisting us! He took our order and repeated it back to us. He is very professional and friendly and provides customer service with a smile. Hubby asked him about the plastic marker, how they know the order is for us and Brandon kindly explained that since I paid through the app, they had my name. Our food was ready before we even found a seat. We enjoyed our #1 meal, so much so that I didn't even take a picture! Great Chick-Fil-A experience! read more

Chick-fil-A - Brandon is an awesome team member! - Fast Food Near Me - Willis, Texas

Sorry as I can tell more something in chicken as second time gave it a chance and automatically I swell up and inflamation is sooo bad! Service of course has always been excellent! Just wished whom ever producing their chicken they would fire and go back to old supplier! They are letting a good thing go by wayside.... I would pay attention after eating if you get inflamation too! read more

Horrible quality. My food tasted fishy!! I don't understand how, but the chicken tasted fishy. Chicken in my burrito was old and soggy. Hasbrowns were mush and greasy. Fish smelling grease covered our food wrappers. The breakfast bowls were just old nasty chicken and eggs. I small fishy has brown. I'm never going back to Chick-fil-A after this. read more

Hello there! I recently came through this Chick-Fi- La after just moving here from California! Colton in the drive thru, was very patient with me and even helped give me a suggestion for my meal! Zoe at the window was very nice and even stopped to ask how my day was going! The food was really good and I can't wait to come back again! read more

Food was fine, it's chic-fil-a, so you know the food will be decent. The reasoning for the low score is from one employee, Julia. She was rude right out of the gate, rolling her eyes when I asked her a question about a menu option (some services were down because of hurricane shipments, which is understandable). Regardless, she was glaring and sighing throughout the whole experience. Great food like always, but yikes on that service. read more

I was traveling in the area and stopped in for breakfast. We were immediately greeted by an employee Brandon. I had some menu questions and Brandon was delightful. He was extremely knowledgeable about the menu and encouraged me to try the Hash Brown Scramble Bowl which is my new favorite menu item. Along with suggested some different sauces that paired well with the bowl. Our breakfast was served hot and tasted great. Not only were the staff members extremely friendly, this location is one of the cleanest I have been to. read more

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Great service, and even greater food. Very personable staff, and very very welcoming. The ambiance is amazing.

The WORST...WORST....ABSOLUTELY WORST MANAGER EVER!! 15 minutes in line. I finally get to window and they tell me to pull up front and wait ANOTHER 5 minutes. FOR COFFEE!! SERIOUSLY? You can't anticipate needing coffee during the breakfast hour?,, HORRIBLE HAYLEY was the manager on duty. I asked to speak with her. Turns out she had been standing there the entire time i was complaining to the young employee about this. She never stepped in. I had to ask for her! What a worthless person to have on your payroll. Didn't even offer to try to make this right. So I wasted that portion of my day.. headed to another fast food place. This one is POORLY RUN. read more

Be really nice if yall would stop overcooking your chicken. Notbodys wants crunchy dried out chicken nuggets or sandwhich

Service was quick and the employees were polite. Food was tasty as always from Chick-fil-A read more

Chick-fil-A - Spicy southwest salad - Fast Food Near Me - Willis, Texas

I tried the new chicken sandwich with pimento cheese, there was very little pimento cheese, the sandwich was soggy and the bread was falling apart plus it was sweet. If I had eaten it in the restaurant I would have returned it and gotten a refund. Always the people are very nice but the food was way below par. Yuck, even the fries were cold read more

This is the worst chick fil a I have been too. Few of the staff members are pleasant to deal with while the others act as they are better than you. The last time I ordered a Cobb salad I was sick for two days--not sure if it was the chicken or salad--after looking at the chicken my child received in her kids meal today I'm sure it was that! Won't be giving my business to this location anymore! Thanks chick fil a! read more

Chick-fil-A - Fast Food Near Me - Willis, Texas

I had never been to a chick fil a with bad service until I came to this one. The drive thru line was very long. The (guy in charge? Wearing a blue shirt) was very rude. Never coming back read more

Ok so you know it would be impossible to write a negative review of Jesus's Chicken. Not only would you have to answer to St Peter at the Pearly Gates. But once inside Jesus, would be standing there in his dune cruisers, and long hair. You just can't be mad at this place. With their friendly service, great smiles, I mean Chic-Fil-A could have saved Anna Nichole Smith. read more

Great food and service but the buns are now smaller and smaller. They told me it is their supplier. Who is in charge. Time for a new bun supplier. Some one is maximizing their profits at our expense. read more

Chick-fil-A - Deluxe Spicy Chicken Sandwich #2. - Fast Food Near Me - Willis, Texas

The greatest aggravation with this location is how slow they are. You can place an order through the app and still spend 15 minutes as the only car in the parking lot. 2-3 minutes into sitting in the lot, they'll send a notification saying it's on the way and you don't see a person come out for another 10 minutes. It's ridiculous. read more

The people were nice, and the food was good. That's the one star. I must have had someone new because my name was totally screwed up, so bad that when the lady called it with my order, the name didn't even sound like a normal name and even recognizable. After I got in my car and left after a pretty good weight, I find it I didn't even get the dessert brownie I ordered! So they screwed up my milkshake and they didn't even give me my brownie, and after all that mess I just didn't even want to go back. And I don't think I will ever go back, to this location at least. read more

I love Chic-fil-a and the food. The location in Willis use to have good service. Now it seems more like they are just worried about pushing the food out and getting to the next in line. Over the last month I have been here a dozen times and they may have gotten my order right 3 times. I went through 12/28/20 to order some food for the office. I ordered 3 chicken biscuits add egg, bacon, and cheese. 1 chicken biscuit add egg and bacon. Got to the office not one of the biscuits had chicken on them and all 4 had cheese. I do not like cheese so I always ask for no cheese but maybe 1 time in 12 will I get no cheese. I end up giving it away. I'm done with the quality of service and I am now gifting my 4500 remaining points to friends. read more

Literally so disappointed don't ever go to this Chick-fil-A it's so bad first of all if I'm paying for food i want the food done right. 1. Fries were soggy and half way filled up ON BOTH. 2.mac and cheese was burnt black pieces in it i straight up just threw it away 3. Nuggets fatty and not cooked fully can't believe i wasted my money here read more

Chick-fil-A - Fries not full if i wanted a medium i would have paid for that and not a large. - Fast Food Near Me - Willis, Texas

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I am a coach and we stopped in for dinner after a meet with 17 athletes, a coach, and a bus driver. The staff was so friendly and didn't seem at all bothered that we all showed up to grab a bite! Excellent customer service and speedy delicious food!! Thank you guys so much!!! We appreciated the hospitality!! read more

This was my first time eating Chick-fil-a. I was told that it's known for its chicken sandwiches so that's what I ordered! It wasn't the most presentable burger but it tasted like a standard fast food restaurant. I used the Polynesian sauce and ketchup because it was slightly dry. read more

Chick-fil-A - Fast Food Near Me - Willis, Texas

I really enjoy the chick-fil-a app and the curbside service offered at most locations. Especially when the drive thru is wrapped around the building. I've tried curbside service 3 times and while the customer service is always accompanied with a "my pleasure" and friendly smile this location is sub par on the curbside service. Each time I've had to wait 10-15 minutes to get my food. read more

Made a curb side order was told our food would be ready in 15 minutes, took us 25 minutes to get to the restaurant, food should have been made and ready to go instead we wound up waiting another 20+ minutes. 3 sandwiches does NOT need to take 45+ minutes. Clearly mismanaged establishment as they're completely inefficient but have plenty of employees and excuses but zero accountability and piss poor customer service. Avoid! read more

I've seen the billboards and saw a couple of the commercials. I do like the reputation for being a Christ-centered business. The toddler playground was great and I like the table mats they offer with the high chairs. It was my first time there and I'm not putting any complaint about the building itself or prices or anything. The food I guess was just so hyped up for me when I finally tried it (spicy chicken sandiwch) it was just ok. Not really worth all the fireworks people were putting on it..just good. So *shrugs* will come again and will go with a friend read more

Horrible Service and they are rude everytime. For a holy place they seem a step off of deep end.

This Chick fil a is probably the worst one I've ever been to. Even the one at the mall is better than this one. Something is off with the chicken here, the texture on the nuggets is terrible and nothing like any other chick fil a I've been to, it has a tough and often stringy texture I've also found a lot of tendons in the nuggets throughout different meals. This location turned me off of chicken in general for months. Also the fries are hardly ever fresh. The two stars are for the fact that the service is good and fast like most chick fil a restaurants. But the quality of the food is very sub par. read more

I've been there several times usually as a last resort coming home late from work. Service is slow and last two times I've even there out of lemonade. Not a typical CF experience at this place. Above was noted a year or so ago - it's gotten worse! Misplaced orders, ordering and finding out at the window they are out (MacnCheese), etc. if it wasn't so close from where I work would never go back. read more

I love chic filet. Sometimes I have problems with the app and it gets frustrating but other than that they are at the top of the ratings in my opinion. read more

I am always so grateful to see a Chik-fil-a sign off the highway when I'm on long road trips. It's my favorite of the fast foods and I never get tired of it! I didn't get to go inside for this location so I can't comment on the service or how well kept it may have been, but I did do the drive thru! And just like any other Chik-fil-a it never ceases to amaze me how fast and reliable their drive thru is, or how great their customer service is. It's such a quick in and out. I probably spent at most 3 minutes there, and most of that was me being indecisive about what I wanted on the menu! Do not leave here without getting their waffle fries or Chik-fil-a sauce!!! It's amazeballs :) read more

Always wonderful what else would you expect from the Lords chicken??? Glad there is a chick fil a close and in Willis!

I needed a cup of ice and this chick fil a said No. can I pay for it? Mgr. said No. can I buy a large drink and you leave the drink out? No she said... I just want to ice a broken toe, she said sorry... when I left I thought she is gonna think about this for a minute and realize how dumb she was...people cannot even think for themselves anymore.. read more

I get all the way home and find out I don't have any avocado lime ranch for my salad.

Order a salad and drove all the way back to work to find out they forgot my dressing. Extremely disappointed.

Came in at 6:35 AM & ordered a chicken biscuit Pros: clean facility, clean bathroom, excellent & prompt customer service. Was very impressed with the appearance and professionalism of the people taking orders Cons: none good for a quick stop on the road. I'd come here again read more

Polite, friendly staff. Food cooked to perfection every time I come here. Quick turn around from time of ordering. Clean facilities. read more

Chick-fil-A - Fast Food Near Me - Willis, Texas

Never disappoints! Staff is always friendly & the drive thru line in the morning goes ridiculously fast! One of my favorites CFA

Went to this location and all the employees masks were "on" but were tucked under there chins and not covering any part their face. I felt very unsafe and now I don't want to eat my food. I wouldn't recommend this location if you care about your safety. read more

Clean, friendly service, soft music and lighting. You almost forget it is fast food if it wasn't for all the kids. They even bring your food and bused my trash. And free WiFi. read more