Ever time I pass this restaurant, it's packed. So I thought I'd check it out. It's very clean and the staff goes above and beyond to treat you nice (sickeningly nice). When you're having a bad day, this is the place to go. I've only been here a handful of times. each time the food was not hot, to even melt the cheese. Going through the drive-thru , people would get there meals that are behind me "waiting". before I got my order, I'm sure it was disappointing for them. Eating inside the restaurant I thought it would be better but it wasn't the food was not hot or the cheese melted. As far as the employees eagerness to be kind and helpful there's no problem there. My only complaint is not serving hot food and to have more order of things. read more

Chick-fil-A - Gilled chicken nuggets, not fried! With some kind of sauce on them. - Fast Food Near Me - Riverside, California

Well good food but tonight I drove over to get me a shake about 830pm there was a very long line in the drive through. Next time read more

This was the first Chick-fil- A I have ever been to and I've been hooked ever since. They where giving out free sandwiches to UCR students and it was a mad house. Regardless of the endless line of students, this place still delivered the best customer service in Moreno Valley. This place has better customer service than 5 star restaurants in the county. read more

Really disappointed with this Chick-fil-A. I came Saturday morning. To begin with, the lines are weirdly arranged. I waited 10 minutes for my food to arrive. Then I had to wait 7 other minutes in line because the food for the car in front of me was not ready. There was no option other than to wait for the car to move even though I had my food. The worst thing was getting home to find half empty potato chips. I order 4 of them and all were half empty!!! It was just disappointing! waste of time, money, and appetite! read more

Chick-fil-A - HALF EMPTY Waffle Potato Chips!! - Fast Food Near Me - Riverside, California

Very true that they do not fill up the boxes of fries Check before you leave and ask them to plz fill up the fries. Many many times we received fries were the boxes are only half way filled They taste good but disappointed when half way filled. Check ur fries ppl read more

Decided to get some food before our long trip back to Texas. We pull up and Justin was waiting and ready to take our order, he greeted us with a smile and got us all set up in a jiffy. We pulled around and they handed us our receipt and gave us our food. The food was super hot and fresh, the way I like it! The whole encounter was a matter of maybe 5 minutes. Good job Chick-fil-A!! Two thumbs up. I have never had a bad experience. read more

Chick-fil-A - Fast Food Near Me - Riverside, California

This is for a drive through employee Didn't get her name... but she was bothered because I asked for sauces. Then asked if I didn't get it from the employee (at the sauce check point) I said there wasn't anybody there. She then proceeds to talk crap about the missing employee and it's just not ok. It was very uncomfortable to hear it and not what I except from a chik-fil-a employee. There's also another employee that wasn't there that day, but she's very very rude... cuts you off while your speaking or have questions. I will update next time with names! read more

Can other locations get their line flowing like this. They had 3 or 4 people outside taking orders. What impressed me was that they had certain places blocked off so the line can only come from this one way and not here and there causing chaos. Customers service was good everyone who I came in contact with smiled. Great job for moving fast and getting everyone their orders quickly and good service at this location. read more

I ordered breakfast on Friday August 21 at 7:30am via Uber Eats and did not receive any chick fil a sauce as was specified in my order. read more

Chick-fil-A - Order receipt - Fast Food Near Me - Riverside, California

Ordered the chick-fil-a deluxes and large waffle fries. Waffle fries were not as crispy as I wanted but still tasty nonetheless. The deluxes were amazing, chicken was juicy on the inside and crispy on the outside. Bun, lettuce, and tomato tasted fresh. The combination of chick-fil-a sauce on the deluxes really makes it a delicious burger. read more

Chick-fil-A - Fast Food Near Me - Riverside, California

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How is the inside still not open? Terrible customer service. Managers are literally the least understanding people ever. They Don't care about the customer in any way. Absolutely one of the worst fil-A's I've been to and we go to a chick-fil-a 3 times a week during lunch at work. They need to clean house at this location starting with the store manager. On its way to being the worst rated chick fil a around. Never seen some many 1 stars. And deservingly so. read more

I'm not one to leave reviews, & i do understand the circumstances, but last night I felt disrespected here. Me & my boyfriend decided to order a 30 piece on the app at 10:15. They closed soon & we truly did feel bad but we thought the app stopped allowing orders at a certain time & since it allowed us, we decided to pull through with it. So we get there at 10:25. From the get go every single person who greeted us just seemed OVER IT & to really top it off once they told us to pull forward ( our window was still down ) the girl with short dark hair, glasses & a tattoo says "REALLY CHRISTIAN YOURE GONNA ORDER A 30 PIECE AT 10:25 PM THATS REAL CUTE HAHAAHA" like i said i understand, but damn was that necessary girl. It was so rude I just felt like I had to say something read more

The food is great but I have NO idea what this does. This makes me absolutely HATE this restaurant location. I HATE when my husband is told to go to this part of the line. It takes forever & is so SO annoyingly and not affective. The only restaurant I have gone to that does this. read more

Chick-fil-A - Weird "line" - Fast Food Near Me - Riverside, California

It's a really comfortable place, we love it for the brunch and dinner, the iced tea without sugar it's amazing also when is mixed whit some lemonade. There is a great variety of delicious toppings and sauces to put on sandwiches plus it is incredible to take anywhere! With one sandwich it's enough for one person, and they are delicious read more

First time at Chik fil A and I loved it!! Customer service was EXCELLENT. I had employees come to the table asking how we were doing and if we had any issues or questions. Definitely coming back so many options read more

Chick-fil-A - Fast Food Near Me - Riverside, California

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I honestly love chick fil a and I come to this location fairly often. Today I accidentally ordered 2 side salads instead of the 2 large ones. I know the sizing of the kale salads run small, but this is ridiculous. The 2 side salads I got barely came with anything inside, when I combined the salads it honestly looked like one. read more

Chick-fil-A - Side kale salad - Fast Food Near Me - Riverside, California

First time trying this place!! Bomb soft Chick-fil-A Deluxe Sandwich, and i did not have to worry about not getting enough sauce, 30 plus packets lol used 6, and still have PLENTY left over lol, LOVE IT ! read more

Chick-fil-A - Fast Food Near Me - Riverside, California

The whole family always loves this place, well at least the restaurant chain. I had purchased 4 cookies for some police officers, and when we got our order, there were 4 cookies. I ended up paying for the four cookies. The staff was extremely friendly towards us. We will most definitely be back read more

I'm disappointed in my visit today. I can excuse the fact the line was long because at this location it's always long and they do their best to accommodate. What I can't tolerate is paying over $26 for an incorrect order. I asked the outside attendant if it would be possible to get the grilled club with no bun, tomato, or lettuce. I got the strangest most absurd look from her as she stated she needed to ask her coworker. I'm used to this kind of response unless someone in the establishment is keto or keto folks frequent the place. Needless to say, the coworker came over as she repeated my request with a stupid smirk on her face as if they were both annoyed. Anywho, I have thick skin so I could care less, just make my order as I asked. The rest of my order consisted of 5 piece grilled nuggets (for me) and 12 piece regular nuggets & spicy chicken sandwich meal for the BF. She repeated the order & it was correct. We paid, she stated our receipt would be given by someone else. Cool. We wait patiently until our turn, get our food, and we had already left as we went through everything. My sandwich had a bun despite the sticker on the outside of the box stating no bun, tomato or lettuce. My 5 piece grilled nuggets were regular nuggets. What's up with this location?! It way too many people inside that getting an order correct shouldn't be an issue! read more

UPDATE:12/18/2018 Went in for lunch and my food was cold! Waited in line forever, I ordered my fries well done and I received soggy cold fries instead. The bun for my chicken club was soggy and wet. Idk what happened today but they were so off today! I used to love this location but something has happened here and it's not how it used to be. Very friendly staff amazing customer service and attention to detail even at the drive thru!! Everything we ordered was exactly how we wanted it and that was at the drive thru which is unbelievable because you know drive thrus never get it right!! The food was good hot and fresh!!! The best thing about it was that we asked for our waffle fries "well done" and they came out super crispy and delicious, I love that about Chick-Fil-A! The garlic and herb ranch is bomb to dip your waffle fries i read more

Chick-fil-A - Fast Food Near Me - Riverside, California

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Took for ever to get my order in the drive thru there was no line just one vehicles in front of me. Not only that my food was cold!!! And staff was not friendly at all! I've never had an issue or complaint of chick fil a till now. read more

Ordered 12 piece chic n mins and got 10 piece chicken nuggets. Not worth the 18$ I spent

The least friendly of all Chick-fil-A locations I have ever been... I wasn't greeted- which I find odd because Chick-fil-A's are usually known for friendly service. Also didn't give me a receipt... I had to ask twice and I finally got one at the pick up window. I do love me a market salad and I come pick one up pretty regularly. The salads or fresh read more

Delicious food. Friend and helpful staff. The only problem is the drive through: it's very busy. But, they do a good job of getting you through the line for you food, relatively quickly. read more

Tried this place again. Ordered a mobile order so I can walk up only to be told AFTER ORDERING and waiting the time it says it'll be ready for an employee to say. We're not taking mobile orders. Ummm why is it available on your app? SO STUPID! I'll never return. Crappy service and crappy food. read more

They only have drive thru, not even mobile pick up. All I get is a lemonade and I have to wait in a line that wraps around the Buisness..... I don't get it read more

If there was an option for negative stars this place would get it! I understand the world shut down 2 years ago, but we are all Back working and living. Why after 2 years is this location still only operating a drive thru! They say short staffed but I know kids who work there and they say they have people but are given very few hours! Saying they are remodeling. ... for 2 years?!? Drive their line only! And the line takes 45 minutes or more! Better pull your heads out of your rear end! Raising Cane's is opening down the street. read more

This is the worst chic fil a I've ever been to. From top to bottom, literally everything is wrong with this place. You still can't order and/eat inside "due to COVID." Yeah right...it's because the inside has now been turned into some ridiculous storage room. Also, If you don't have the app, you're forced to wait in ridiculous, traffic blocking lines. So apparently, they don't want my business. If it were possible, I would give this place zero stars. Corporate needs to hear about this place...it's giving the chain a bad name. I'm never going here again...nice job read more

Always good, always fresh, service always excellent. One of the best Chick-fil-a I have ever been to. Been here numerous times and never disappointed. Always get the spicy chicken sandwich meal. My son loves the chicken nuggets. The nuggets are 10 times better than McDonald's. The Arnold Palmers are on point. Both the sweet tea and lemonade are great by themselves as well. read more

Chick-fil-A - Receipt - Fast Food Near Me - Riverside, California

The employee by the name of Cardell is really helpful. It seemed like he was on break but even so when I needed help with where to go he was very helpful and had no problem stopping what he was doing to help . He ended his sentence with "My pleasure" and a smile which made my day . Thank you Chick-fil-A! read more

Their Mac and cheese tells the story; hands down the best and I've eaten at some great restaurants.

I ordered a Chick-fil-A chicken biscuit. When I got home and took a bite out of the breakfast sandwich, I noticed there was no chicken in my sandwich. I called Chick-fil-A and spoke with Jennifer in regards to making me a new sandwich. Jennifer takes my information and says she will look into my order and Call me back in a couple of minutes. 25 minutes pass by so I call Chick-fil-A to follow up, Mary answers and is unaware of my situation. She said Jennifer left the building to take care of a delivery. I told Mary i just want my sandwich made the correct way that I payed for it. Mary told me breakfast is over and they cannot remake my sandwich. I then said I want a refund and she said we will see. I then drove back to Chick-fil-A and spoke with Mary in person, I showed her my sandwich. She apologized and gave me a refund. I was very surprised with the way that management treated me and handled the complaint. I felt mistreated and that management did not want to take fault for their mistake. If they would have just made my breaKfast sandwich I would have never made a compliant. I'm so shocked that of all places to get this type of customer service from Chick-fil-a. In result I got a 4.00 refund!!!!! Not even a coupon for the trouble of driving back, the manager forgetting to call me back, or the fact that my family was able to eat breakfast with out me. I didn't even have breakfast .. but I got a 4.00 refund from the $22 I spent there. read more

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This location has really been slacking lately. The drive thru lines are always ridiculously long and pretty slow moving. They have so many people working in the drive thru and some of their jobs seem somewhat pointless. At any point in the day, be prepared to wait 20+ mins in the drive thru. Thinking about going inside or mobile ordering to try and skip the line? There's no use. The line is equally as long if not longer inside the restaurant. My food has also been incorrect or cold more times than I could count in the last month. Very disappointed:( read more

I had a amazing experience when Gloria took care of me in the drive thru. I was a little worried about the long lines but when Gloria greeted me with the bright smile and warmth she has that gave me the zero worried everything is going to be fine. It's was my first time at Chick-fil-A and had zero idea what I wanted. So she recommended me her favorite meal, and wow! That the best amazing and tasty chicken sandwich ever ( recommend the Chick fil a deluxe extra pickles, and bacon with ranch, sriracha and Polynesian sauce dip in every sauce) with a lemonade and said to try a shake next time. Fast forward to today, I went in the 2 line drive way and she was running orders. She has multiple orders in her tray and delivered to the car with a smile. I was watching her the entire time. And she recognizes me and said to give her a second to remember my name and she got it. It feels so good to know that someone who sees 1,000 people a day can remember a small detail like your name and make your day 100x better. She asked me how the meal was last time! And even asked how my day is going. I just gotta say this girl is a Keeper and deserves everything this chick fila has to offer. I will always look forward being taking care of by Gloria cause I know she can brighten my day with the heart of gold and bright smiles she has no matter what she's doing. PLEASE GIVE HER A THANK YOU!!! read more

Food was made to perfection literally said wow when I opened my burger love chik fil a read more

Oh no! I was really wanting this for dinner! They have very delicious chicken! It's healthy and tasty! The service is wonderful too! I can't wait until they come back! read more

Osaar made it happen!!!' Humble. Kind and professional. In the midst of all the chaos it's nice to see smiles Thanks guys!!!! read more

Received great customer service today. It may not seem like a big deal but during these times where people are more concerned about their policies and processes, it was nice to be accommodated. I had to add to my mobile order and this location doesn't take orders from the counter so for them to be able to make an exception on the spot without any questions asked was very refreshing. Thank you!!!! read more

I prefer the cfa by my home, only because I know the staff. It is newer and they seem to moving right along as if they have been their a very long time. At this location I order the spicy chicken sandwich, and not always, but most of the time when I ask for no butter on the bun they get it right. It is so busy though, so I understand. I just take out the bun and enjoy! read more

I stopped here on Thursday at 11:30 am. The drive thru line was horrendous, but I had already told my daughter I would pick her up some food here. The staff was working as fast as they could. The food tasted great and they don't scrimp on the sauce! I am always frustrated by the "other guys" who give 2 sauces for a 10 piece McNugget, but think giving 3 sauces is acceptable for a 20 piece, or want to charge for an extra sauce. They could learn something from Chic-fil-a. read more