Grilled Chicken, Strawberry Shakes and Kids Eat Free Day Thanks to yelper Ben G (http://www.yelp.com/user_details?userid=-4viTt9UC44lWCFJwleMNQ) and his enticements in a late night discussion regarding meat, bread and Chick Fil A, he shared his review with me. I hate eating fast food. I woke up this morning craving it and tried pushing it off. Nothing else was open and I found myself at this location on Tustin Avenue. I have been here in the past and the manager and staff are friendly. I have also seen that on Tuesdays or Wednesdays kids eat free in the evening and it is a total madhouse. It is totally fun to order food and watch all of them run around. They have a guy dressed up as a cow who is constantly under attack by grabbing hands, kicking feet and boogie fingers. I find it very entertaining to see him being attacked. It is better than watching TV. My favorite items here are the grilled chicken sandwich with no sauce. But, Ben G made me get the chicken in the sweet buttery biscuit item. Yummy. Strawberry milk shakes..Yummy. I have never had bad service or bad food at this location. So, I would like to tip my hat to the owners/managers for providing good service and a place for little kids to hang out while giving the parents a break from stress and financially for the free food. Call ahead and make sure which evening is the kids eat free night. This location is closed on Sunday. Thanks Ben G for a yummy, but I am sure unhealthy, suggestion! Both me and the two pounds I gained are appreciative:) I might as well top this off with a dinner of donuts. I just might do that:) read more

There aren't very many healthy fast food options, but I think Chick-fil-A is doing their best to change all that. With different menu items that offer grilled chicken, I'm feeling much more optimistic about eating fast food again! As I was looking at their menu last week, I thought "Is it possible to find something with fewer carbs that tastes good?" I ordered the grilled chicken salad and was thoroughly impressed. With carrots, tomato, tender chicken, and croutons on a bed of lettuce, this was one delicious salad! I also really like the chicken strips with their amazing Chick-fil-A sauce, delicious chicken noodle soup, and their chicken sandwich are really good too. Theservice here is great as well. When we go through the drive-thru, the staff isalways friendly. The last couple of times we went to this Chick-fil-A, Tiffany was working at the window and was so polite and helpful. I've heard they have a great breakfast menu too. We definitely plan on going back and trying their breakfast items soon! read more

Chick-fil-A - Fast Food Near Me - Orange, California

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Dined here for lunch with my family a few weeks ago. We ended up getting food poisoning from this location. Two of us got severe symptoms of food poisoning including nausea and vomiting, diarrhea, and body chills as well as abdominal cramping. My son was lucky. Thank god he only had changes in stool color but did feel nauseated. I will not be dining at this location ever again. All management could offer is a free complimentary milkshake and a refund for (2) of the chicken sandwiches. This in no way, shape, or form is equivalent to the resulting illness resulting from dining at this location. If you call corporate to complain, they just pass off the complaint to Location manager. Was sick for a week and missed (5) days of work. Offered a refund for (2) sandwiches??!! smh. Luckily no one had to be hospitalized or anything worse. ChickFilA basically offered to pay me back for giving my family food poisoning. Free Food Poisoining aka Free Food Born Illness. read more

New breakfast menu, came here to try their free preorder breakfast via deal on halfemptywallet, great sauces. Drink Refill at cashier. Wifi Pro: Tasty sauces, clean structured chain restaurant Con: Refill is behind cashier, and sauce is blocked by everyone lining up. Plenty of parking at this location. Right by In&Out, competition? Breakfast was pretty awesome. However, not sure if I would pay the price listed here for any of their meals...maybe not hooked yet? read more

Chick-fil-A - Fast Food Near Me - Orange, California

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The lady Nancy and the guy that has a goatee and glasses are very nice and helpful. The food is always good and my daughter loves to play in the inside play area. read more

Had chik fil-a for my son's great report card. This was his choice. It is always hot and delicious. The chicken tastes great. Waffle fries are fresh and the kids think they are fun. Lots of great sauce and the workers are always present. This is my first time going through the drive thru. It was quick and easy. Started to get real busy after we ordered. Inside they have a little kids play area. Drink refills and more condiments are in store if you dine in. They have a few items for sale. It's a great chain in a busy location. Right next to In N Out. Parking lot can get a little crowded. read more

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To start off with, the restaurant was very clean on the inside. You can tell the staff make sure that every customer gets the best experience they can. My food was ready very fast, and brought to me by Gus Chavez, who made sure that I had everything I needed. He also would walk by and ask if I have any questions or if I needed anything else. I will be definitely coming back in the near future! read more

We were at the Villa ford dealership right across the street from this chick-fil-a and decided to drop in for lunch. Our options were limited to this and in n out. The chicken sandwich is pretty good I got the fried one and my friend go the grilled as she's more health conscious then I am. Prices are bad for the food you get. read more

Chick-fil-A - Fast Food Near Me - Orange, California

This location is the worst Chick-fil-A in Orange County! I've experienced problems with the last two visits and submitted a complaint to management with no response. On the first visit, I ordered a Cobb Salad with the Zesty Apple Vinaigrette. Despite having my order confirmed numerous times, they have me the wrong salad dressing. I already got home so it was too late to do anything. I decided to give this place a second chance yesterday. I ordered the same thing (Cobb Salad) at the drive-thru. When I pulled up and tried to pay, there was no record of my order so they had to call the front window to place a special order. The front window didn't have my order and I felt bad since I was holding up the line and it wasn't even my fault. Thank goodness I had asked for a receipt so I could show them my order. It just goes to show that the Orange location is sloppy and the lack of management really shows. I'll never come back to this location. Next time, I'll go to In-N-Out next door. read more

So annoyed beyond. Feeling under the weather so I used uber eats to order my market salad and other items. No freaking dressing ?!!???!!! How the heck can someone enjoy the salad without the dressing? So dumb. Super annoyed. read more

Bought two gallons of tea this Saturday morning and got home to both of them having spit in them The breakfast was tasteless and wasn't worth the $65 read more

Horrible Place... always missing your food ingredients and food order is incorrect . DO NOT Go to this Location! Does not even deserve one star, but one is compelled to elect in order to post ! read more

I love this Chick Fil A location! It doesn't matter how long the drive thru line is because they move you through it quickly and efficiently. Keeping you moving forward so as to not back up the cars and blocking traffic, taking your cc card right then and there, super friendly staff all the way through. Food is always hot and fresh! I give this CFA five stars and will continue to give them my business! Especially during this crazy time! read more

Stopped by here after after the terrain race to replenish the body with protein. Lots of parking spaces, more available than I had thought. I imagine any parking lot with an In N Out present, is a logistical nightmare when it comes to parking. Employees were wonderful and very courteous. They were super kind and polite. I hardly ever eat at chik-fil-a, therefore, I was uncertain and very indecisive when it came to ordering. Cashier was when I asked for recommendations. I ended up getting an 8 piece chicken nuggets meal. Super fresh and delicious. Thanks for the experience, food, and customer service! read more

Chick-fil-A - Fast Food Near Me - Orange, California

Full disclosure I only eat fresh food cooked from scratch. My daughter came home with fries, nuggets, orange drink and ice cream. Of course being a good gramma, I finished off the granddaughter's dinner. OMG it was throw up awful. It tasted like soggy chemicals all but the catsup. The orange drink tasted like the pre colonoscopy prep solution. The ice cream had the worst after taste. People seriously pay money for this??? EEEU. gross. And I heard that chick fil a is run by a bunch of cra cra evangelicals. Double gross. read more

So slow and the food quality is the worse out of any chick fil a I've been to and the employees are rude. I'd avoid this location

this place made me so mad the other day they burnt all my fries and and and I found a fingernail in my macaroni and cheese that was for my kid. A few days later I found a bandage in my sandwich, I swear this place hates me!!!! read more

If I could give this place one star I would. The manager is a complete dick! No wonder you work at Chick-Fil-A!!! We had Ducks tickets where we were told if we brought in our tickets after the Ducks scored 5 or more goals we would get a free sandwich per ticket. Well we showed up to redeem the same and the manager was not helpful at all. He was extremely rude. Instead of honoring the ticket he pointed us to a sign saying they say it multiple times at the game that it needs to be redeemed within 12 hours! Not true they say 24 hours and dick head manager i know how to read! It's called customer service and care I told him this was ridiculous and he should be more accommodating and he just pointed to the sign When I told him this is bullshit he said watch it, um excuse me is that a threat? Also this is America and I have freedom of speech you dumb ass!!! Bullshit bullshit bullshit That's what you are chick fil a read more

Walked in and spent $45. Walked out with two bags full of 2.5 low-grade "meals." My order was taken incorrectly. Asked for the club; got the basic chicken "lettuce wrap." Won't hold it against them; mistakes happen and service is friendly. What I will hold against them is the food quality. Completely unacceptable. I spent $10.00 on a chicken lettuce wrap: a few pieces of lettuce, a tomato slice, and a measly piece of chicken. That's it. Open the box and it didn't look like a wrap--it look like a desperate attempt at a salad. $10 dollars? I could have whipped up something in the microwave for a fraction of the price (sadly, with better quality too). Won't ever return. Steer clear of this location. Doesn't seem like they really care for the quality (which is what we're paying for right?). read more

Chick-fil-A - Is this supposed to be a lettuce wrap? Completely sloppy work. - Fast Food Near Me - Orange, California

Believe the bad reviews. Almost 20 minutes to get a pre-ordered drink online. Was told to back away from the counter (masked) when I was wondering what the hell was going on with my order that should take 30 seconds but no one asked me read more

Nice and friendly workers Best good food Ive had ! Ive witnessed a scholarship given out to the workers aswell! Best friendly workers

Right off the bat, let just say the service was tops notch. Very pleasant and wonderful so that is appreciated. I always drive pass this place and it's always packed with the drive-thru lane wrapped around the parking lot. Today I finally decided to give them a try. Like I said, the customer service was warm and welcoming. I ordered the 4 piece chicken strips with waffle fries and lemonade. The lemonade was ice cold and tasty but a little too heavy on the ice so I'll order "light ice" next time. The waffle fries were plain but I think that's because most people here like to dip their fries. No harm no foul. The chicken strips were hot and the breading was very greasy. Overall, all the hype I always see on social media, co workers and when I drive by this place.....I left a little on the meh side. I did come during "after work rush hour" so I know these guys and gals are working their tails off and this brings me back to the customer service which was A+ and I can see how this will have people coming back over and over again. I myself plan on coming back soon and trying different items on the menu. read more

Chick-fil-A - Fast Food Near Me - Orange, California

Ordered a chicken egg muffin and once I got home to eat... chicken is missing. Make sure to check your food. I guess I have to start unwrapping all my food before leaving. read more

We frequent this location almost once a week & even dealing with long lines, it's been worth it, never needing to check our food given thru the window. Today, we went thru & got home & we were missing a medium fry & 1 sandwich. With all the feel good aspects they try & do, asking the name for the order, paying ahead etc, getting home & someone not getting their lunch meal on their school break is pathetic. Very disappointed... read more

The workers dont want to do their job and and work and will literally grunt and give attitude. Worst customer service. The manager was not helpful at all either and didn't bother to train his workers correctly. read more

Each time I come to this location it's a fast trip with friendly service, food never disappoints and waffle fries are always fresh. Definitely one of the best locations I've been too !!! read more

(how can I give MORE stars?) I am blown away by the outstanding service that was displayed when I ordered ahead and picked up in the store. I was a little confused by the online order process but, once I called, Alexander Kitano helped me every step of the way and reassured me that they would have my order fresh and ready once I arrived. Not only did the entire team accommodate me adding extra items last minute but they helped me to my car AND gave me a brownie on my way out. Now THAT is the customer service I will keep going back for. While I love Chick-fil-A, I am loyal to the people and the service. Thank you Alexander!! read more

I never had issues with Chick-Fil-A until today. I order the nuggets with the ranch sauce. One of my ranch sauces had a hair in it. Please see my attached pictures. I was soooo dissapointed. read more

Chick-fil-A - Found a hair in my sauce! - Fast Food Near Me - Orange, California

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This Chick-fil-A is amazing. Not only is the food good every single time, the service is so great here. It is so much better than the other Irvine location nearby. That place is super slow. This place always has superb service. Anyway, I drive extra far to come to this Chick-fil-A because I know I will save time with how fast this place is. Whoever runs this place is just so amazing. Seriously. Thank you guys. Please help run the other Irvine location. Please help them. read more

Drive through line was long but it was pretty quick to get my food. The service was really nice and quick too. The ice cream was ok and it was not creamy and there was not a lot of ice cream in my cup. The waffle fries were fresh, crispy, and delicious. Nice area for this location to thrive in especially because there is a lot of shopping centers in the surrounding area. I think alternating between here an In N Out is fine with me though. read more

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Super rude staff outside the parking lot taking orders. Acted totally scared of me like i have some disease. Never again!!!!

I came here with a couple of friends for lunch. The cashier was very friendly and we got our food very quickly. We ate inside and hung out a bit. Our cashier even waved goodbye to us when she left her shift. I have get a monthly free sandwich here with a card that my Mom gave me for Christmas, so I used that to get a chicken sandwich, fries and a soda. So my total turned out to be only about $5. I liked this Chik-fil-A, it wasn't too crowded, very laid back and great service. read more

Today I went through the drive thru, it was fairly long but moved quickly. When it was my turn to order the man outside was nothing but rude, I understand your busy and nobody likes working but at least use a friendly tone. I felt rushed while ordered he didn't even say "hello" just "can I get a name". I got my food and parked to eat and the chicken was hard and the bread was soggy. It was nothing but disappointing. read more

I ordered here at night and went through the drive thru the worker seemed annoyed I was there and when I received my food it was lukewarm and the chicken didn't taste right I think it was undercooked and they didn't give me a receipt would not recommend this location read more

get better workers who know how to read orders. 3rd time in a row received sandwich w pickles after asking for WITHOUT.

I was not only greeted at the door but also at the counter. I ordered the chicken burrito. It was hot and very good. The customer service provided at this location is 5 star. As I was sitting here typing this post an employee came to check and see if everything was good and offered to fill up my drink. Thank you to everyone that works here in making me feel that you really appreciated my coming. read more

I disagree with some of these reviews. I went during lunch hours when the drive thru was packed. The line moved quickly, service was wonderful, food was great as usual. read more

Worse Chick-fil-a experience ever!!! I order a mobile order for dine in so my daughter could play and I could keep an eye on her. My phone told me my order was ready at 1:41 and I looked at the counter and it was there. I did not get my order until 1:46. The lady who brought it to me admitted it had been there for a while. I checked the temperature of the food and while the Mac and cheese was warm the nuggets were barely warm. I said she didn't need to bring me more because my three year old would probably be ok with less than hot nuggets, but she brought me more anyway. This was great. Then I started eating my fruit. The strawberries were fine, but I noticed a bad smell. Nothing looked bad at first glance, but then I started eating. My first bite had an apple stem in it. I took it out and thought how I was happy my daughter hadn't gotten that bite because of the choking hazard. The next bite was RANCID and I mean RANCID. I spit it out into my napkin. Then I looked again and everything seemed ok- the apples were a bit brown, but oftentimes that's how they look when they were previously cut. Took another bite and it was just as bad. I decided I shouldn't have to eat rancid fruit so I brought it up to the counter and asked for my money back. I didn't want to chance it again since I knew the other fruit was probably made when mine was this morning. They offered to give me a replacement, but I said I didn't want a replacement. I had to tell 3 employees/managers this. The last manager told me that it was half gone so they couldn't give me my money back. I explained AGAIN that I had thrown some of it away and their had been core and stem in there. He said they never have a problem with their fruit and it's always fresh. I said I was already unhappy due to the experience earlier but his employee had made it better, but now I was upset again. He ajsked for my card. I explained it was a mobile order so had used PayPal. He litterally rolled his eyes at me and gave me cash. He then told me that I can't expect anywhere to give me money back for something half used (apparently he's never been to costco, lol). He was not polite about it at all and was so rude about it that he upset me so much I was shaking. There was not ONE apology for having given me bad fruit. He kept saying that their fruit is always fresh and they never have complaints. I did say "thank you" when he gave me I went back to my seat and the nice employee came over and I showed her the core and told her that it was in my fruit. I started crying and said I didn't understand why they expected me to eat rotten fruit. The manager heard me and told me I needed to calm down. I immediately stopped talking and crying into my hands. I apologized to the lady profusely as the manager told me I was yelling at his employee. I told her I had no intention of yelling at her and that her service had been wonderful the whole time. She said I was not yelling at her. I then cried silently into my hands and the manager told me I had to stop or he would kick me out. Also, the nuggets cost $3.65 before tax and they only gave me $3.06 read more

Chick-fil-A - Apple core that they swore was not in my fruit just now - Fast Food Near Me - Orange, California

I had a great experience at Chick-fil-A today. I stared at my food that was bagged and ready to go on the counter for 15 minutes until they finally gave to me. There was a walrus restocking ketchup instead of handing me my food. Good to know they got plenty of ketchup though. read more

Just spent $12 on a 4 strips meal. The strips and fries are cold, not even room temperature. The beverage has no ice and is room temp. Why do people rave about this place? It's terribly overpriced and mediocre quality. So disappointed! read more