The staffs are friendly. Chicken wrap and Salad is fresh and delicious. Food is ready quickly.

This location is trash, the establishment is trash, the service is trash. Stopped in today, 7/24 a little after 4p when I arrived I held back from getting in line right away to check for my families order. My Kids love Chick-fil-a, however today they had their little hearts broken. Couple minutes went by and I entered the line behind a young girl, who was in line behind a family. Cashier took everyone's order before me but when it was my turn to step up everyone behind the counter went radio silence, didn't say a word to me, it was like I was invisible. That's when I noticed two girls to the right of the cashiers and drink stands that were looking back and forth from where I was standing snickering to each other. Shortly after two managers walked up to the register but alas, they ignored me too. An older blonde woman and a younger woman with glasses. They couldn't have been bothered, they would have to awareness for that. I've been in customer service my entire life, I'm fine with someone being a little busy and needing to catch up, before being serviced, that's not what this was. As I turned to leave I heard one of those snotty little brat say, "Thank God that homeless man left". I'm not homeless, and I had the disposition of telling my kids we can no longer support Nathan Vickroy's businesses... Ever again. Walked out around 4:15-4:16 read more

I always come to this Chick-fil-A when i am in town. It's clean, staff are friendly, food is always fast and good. Great job ChickFilA Flagstaff. read more

Chick-fil-A - Fast Food Near Me - Flagstaff, Arizona

Honestly the food was insanely good, good service and the place could use a little more maintenance but I enjoyed it. Almost got eaten by demon in bathroom. 5 stars. read more

AMAZING experience! They LOADED us with sauce which never happens. Definitely will be returning. read more

Chick-fil-A - Fast Food Near Me - Flagstaff, Arizona

Waited 30 minutes in the drive up line with on 5 cars in front of us. If this store got busy they'd be in trouble.

I didn't want it to come to this and didn't leave a review after they messed up my food last time. I never did get reimbursed after wasting so much time with the manager Mav. Yesterday, the person packing the food was coughing horrendously and he sounded like he was sick when he talked - no mask. He packed the wrong sandwich for my husband (fried with cheese instead of grilled). I checked the order and saw that they had forgotten something but I didn't know I had to look through every container. Check your order thoroughly! read more

Chick-fil-A - Fried sandwich on white bun with cheese - wrong order - Fast Food Near Me - Flagstaff, Arizona

This place is actually adorable. They seem to really care about cleanliness and keeping all around peaceful atmosphere, it's always warm inside when it's cold outside and cooler when it's warm outside. Food comes out fast and looks amazing never a problem they even still come around and ask if you need a refill (the pre Covid chick fil a) and make sure you are treated like a guest and not just hurry up and eat. read more

Ordered through Uber Eats. So I paid an absolute premium. No straws, seriously!?! No condiments that I specifically ordered for each meal. Bags were still sealed. read more

Super nice staff, my favorite ff place until the chicken tortilla soup recipe was changed, it's not as good as it was in 2018. I used to get spicy ckn sandwich with pepper jack cheese (meal) , and a cup of soup, used to come up to $12 and the next time I went through I was told $17ish. I haven't been back, also was told they don't have chicken tortilla soup on the menu. I'm not sure if it was just that day or it was forever so I didn't go back. The fries are so good. read more

went tuesday night to get dinner and an employee mentioned to me after i clearly saw and mentioned a different employee having a visible rash that there was a coworker of theirs who has ringworm or some other type of infection and he won't go home even after being told to do so. it'd be nice if the heatlth of other employees and customers were taken into consideration here read more

Terrible service. This is the third time I've ordered two full meals for me and someone else I am with and specifically asked for extra condiments just for them to put 2 inside the bag. read more

This is a follow-up to my recent complaint regarding the Flagstaff, AZ location (1000 S Milton Rd) where I discovered a hair in my food, was given reused packaging, and received cold, undercooked food--with absolutely no proper resolution from staff or management. After submitting a detailed and honest review online to warn other customers, I was shocked to find that my review was removed. Instead of addressing the issue, it appears the location is more concerned with hiding negative feedback than taking accountability for a clear food safety and customer service failure. Removing my review doesn't erase what happened. If anything, it adds to the disappointment and shows a lack of transparency and care for public health and customer trust. I'm asking again for this incident to be properly investigated and for action to be taken--not just with the staff who mishandled the situation, but with whatever process allowed my voice as a paying customer to be silenced. read more

The food was good. The counter guy was excellent! We were a mess when ordering, we made him laugh, yet he got the order just fine. The restaurant area is clean. Only negative was no TP in handicap restroom stall and I used the last of the paper towels. read more

Chick-fil-A - Fast Food Near Me - Flagstaff, Arizona

Ok I went here and It was rainy and well. The people at the drive-through had things on them to protect them from the rain and when I won and they immediately yelled at me because they couldn't take orders right now I was like OK is there a way I could order without going inside, and they yelled at me no again and they were being very rude, telling me how to get out properly because they said I was gonna do it wrong and they were making huge fuss out of it and were yes yelling at me I'm very unsatisfied there, but the food was good I went and when I went to Park to get food inside, deep yelled at me saying they didn't want me to park there do to some weird reason that I don't think was a problem, but whatever. read more

Had lunch here en route to Williams. I love the food and the Cobb Salad is my absolute favorite! Got a Peppermint shake and wow, was it good! Perfect thing for the holidays! I used the app to do my order and then in-restaurant pickup via the app. It was easy to navigate, especially with the restaurant being so busy at the time. read more

Don't waist your time! Drove 30 minutes out of our way to go to chic fil a. Got there at 2:30 to order a salad and we were told that they didn't have any salads. How is this even possible. So disappointed. Do better. Such a waste of time. We won't make this mistake again. read more

Always love this place no matter what the location. Food is yummy. Place is usually very clean and the employees are happy. read more

Overall good. I get the breakfast burritos and request the salsa that comes with them. The last 5 times I have been through the drive through they have forgotten the sauce and I have had to go inside. read more

I have fond childhood memories of eating Chick-fil-A, and I still enjoy it from time to time :-) Their chicken is moist and juicy, with flavors that nicely compliment the light breading they use.  My go-to main here is the spicy deluxe chicken sandwich, with the default bun replaced by one that's whole wheat; and hold the butter please! To go with my sandwich, I'm a fan of the waffle fries here - they're never greasy, and always nicely fried to a delicious golden brown :-) This particular Chick-fil-A location can get busy around lunch and dinner times, but the service is always friendly and even when there's a line things move along at a decent pace. read more

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Food is always tasty. Service extremely fast. Workers very friendly and polite and welcoming.

amazing service from the employee Isabella. she made sure I had everything I asked for and managed a busy rush hour swiftly with a smile on her face. Yummy food, very clean :) read more

The food was delicious. I ordered the spicy Chick-fil-A Chicken Sandwich with waffle fries, and it was fresh, hot, and perfectly cooked. The chicken was juicy and flavorful, and the fries were crispy and seasoned just right. The restaurant was clean and well-organized, with a welcoming atmosphere that made it a great place to enjoy a meal. read more

The only positive thing about this location was the Latino employee. He gave us great customer service & hospitality. He deserves a raise.

Food: Arrived at the start of lunch and chicken sandwich, nuggets and fries were all cold Service: placed a mobile order for dine-in. The order was incorrect when we received. And still not correct after we brought the error to the attention of the staff at the counter read more

I was in town for a few days and came here a couple of times. Both times I placed my order on their mobile app and went inside to pick-up my order. Parking was a bit scarce at this location. It took them a while to complete my mobile order for my first visit. However, I did find a brownie in my bag. Hopefully, that wasn't supposed to have been for someone else. For both visits, all of the employees that I've interacted with were all very nice and friendly. The quality of the food was excellent each time and on par for a Chick-fil-A restaurant. read more

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Great food and perfect, dependable customer service. We stopped by with our daughter and her family. We ordered a variety of food. Our orders were taken fast and were delivered quickly. read more

It is consistent and always tasty. I appreciate that the employees polite. I highly recommend the sunrise delight with green chili. read more

Everyone was really nice! My kids said it was their favorite Chick-fil-A. My oldest made me post this review..

Horrible service. They missed out entire kids meal, salad without the salad dressing, chicken soup that wasn't really a soup, rather a thick curry mess. I am told the manager will call tomorrow. I mean other location in other towns, usually respond immediately in the app, not this location. I wouldn't recommend eating here read more

We are passing through on our way back to San Antonio and are glad to find the same great food and amazing guest service here at the Flagstaff location near our camp site. Thank you Miguel for the treat as today is our 10th anniversary and will miss spending it at home. We had our usual of the #1 for my husband, the kids grilled chicken tenders which are GF and I had a medium mac and cheese with fries. A light and early dinner before heading out tomorrow. Grace kindly helped me with my app and the manager Devyn was friendly and attentive wishing us safe travels. Thanks so much (-: L. read more

Chick-fil-A - Happy 10 Anniversary to us! Thanks Miguel at Chick-fil-A. - Fast Food Near Me - Flagstaff, Arizona

They limit your sauce & dont say my pleasure at all. Anyways I am from california and they dont have those proboems. read more

Chick-fil-A - ows a close up of a person's arm - Fast Food Near Me - Flagstaff, Arizona

We were starving and needed a quick meal and then get back on the road. In Flag, most fast food dining rooms are closed. We went by way of the drive through. I got a egg white chicken and cheese muffin and hubby got the bacon, egg, cheese and chicken muffin. Employees were masked and gloved. They were very nice and friendly. We only waited a few moments. The food was very fresh and quite tasty. While my egg white muffin pix does not look too appetizing, it was hot and yummy. It hit the spot. Parking lot. read more

Chick-fil-A - Drive through - Fast Food Near Me - Flagstaff, Arizona

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In need of a warm soup on our day out in flagstaff. We froze so we were looking for a place to have soup and sandwiches. What a great combo this place has both. There's only chicken here but that's fine. They have chicken noodle soup and chicken tortilla soup. I love their chicken soup. After we ordered our food. I got the original deluxe it comes with cheese, tomatoes, lettuce and pickles. My sister got the original which just comes pickles on it. My brother got the spicy deluxe comes with pepper jack cheese, tomatoes, lettuce, & pickles. Get the app to score points and redeem free food! read more

Chick-fil-A - Chicken noodle soup - Fast Food Near Me - Flagstaff, Arizona

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We go to Chick-fil-A 3-4xs per week back in Phoenix. Big fan. This Chick-fil-A in Flag is the absolute worst service ever. It took 5+ min to take our order for 3 people. They had to call someone over twice to help enter. We needed 3 gluten free buns / they only had one. And they didn't give us everything we ordered and paid for and had to go back up and wait for what we paid for but they didn't give us. Absolutely horrible experience! Never again flag! read more

I came to this chik fil a at 9:30 Am. Apparently they are out of grilled chicken until later in the day. I don't understand the difference in cooking grilled chicken vs fried chicken. Grilled seems to be easier to cook to me. After waiting in the drive thru line for 10 min I'm not impressed. read more

Yo chill with the SALT on them waffle fries!!! I should not have to dust off the salt on every one of them waffle fries.

Great service because of the employee Nate Had a smile the whole time super nice and polite and the food was fresh every time! Thanks Nate keep up the good work! read more

This place sucks. Every time they leave items off my order. So in turn I have to drive back across town to pick up my forgotten items. I was a manager in foodservice for 30 years and when you inconvenience a customer you make it right as much as possible. The commercials and phrases like ("It's a great day at chick-fil-A", or "Welcome in", and "My pleasure" don't mean anything unless your willing to go the extra mile. Might as well get parrots to take orders. Avoid this joint at all costs. read more

Went to this Chick-fil-A location. It was lunchtime and there were hardly any cars there, and now I know why. Their prices went up $1 for each sandwich and now the chicken is thin and flat as a pancake. The chicken used to be thick but now they're flat. Also, no more associates meeting you at the car. now you have to speak in the box just like every other fast food restaurant. This Chick-fil-A location used to be pretty darn good but now they have just gone downhill. Flagstaff just opened up a new In-N-Out Burger and we went there before we went to Chick-fil-A and the In-N-Out burger line was very long and then we show up at Chick-fil-A and it's almost empty. It won't be long before Chick-fil-A goes out of business in Flagstaff. read more