As someone who has worked in the food and beverage industry for, sometimes can feel like eons, i wanted to give a "shout out" to the Encinitas Chick-fil-A for being SPECTACULAR! Each time my family and I order food at our local(Encinitas) Chick-fil-A, wether it is dine-in, carry-out, or drive thru, we consistently have a pleasant experience. We are greeted promptly and kindly, we have been welcomed to modify our items/meals without feeling as though doing so is an inconvenience or an annoyance...and believe me.....my family can find a way to modify just about anything(‍) AND every time we do change something, or food arrives as ordered/perfectly. I appreciate the friendly "my pleasure" goodbye from the staff! Thank you Encinitas Chik-fil-A for being EPIC! read more

Worst chick-fil la in the world and I'm a chick-fil-La lover the service was the worst - I know everyone is short staffed but if you do not love working at chick- fila just quit - so your customers and co workers don't have to deal with your attitude.. read more

Went here yesterday for breakfast. This CFA does NOT have the pandemic figured out like other locations in SD County. Instead of having staff come out and take your order and payment by your car while you wait, this location was operating normally like a Jack in the Box or equivalent. Everyone paid at the window and received their order at the same window. This took forever - triple the wait time compared to other locations. When I grabbed my order and went to look inside the bag, the order was fulfilled incorrectly, an all-time first for any CFA I've ever been to. And I was charged for what I actually ordered, which was more expensive. I submitted a complaint on the CFA website. read more

Chick-fil-A - Received regular Chicken Biscuit - Fast Food Near Me - Encinitas, California

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My girlfriend and decided to come down to get some chicken for lunch. Of course the food is always pretty good at Chick-fil-A. But today we were so pleasantly surprised with our service. The team Members were very nice but I would like to highlight Alan specifically. He said he was a new or higher and he just started here but he was so kind and so helpful and continuously made sure that we were happy. Alan is absolutely awesome! read more

Their menu is straightforward and family-friendly, making it easy to decide on what to get; ample outside seating allows the dining experience to have a feeling of comfort without feeling overcrowded, and the tall windows that border the inside of the building expand the feeling of spaciousness and gives off the feeling of welcomeness. From the moment we pulled into their parking lot. read more

Driving through Encinitas and wanted to grab a quick lunch to go. Line was short at 11:30 so I ordered the deluxe chicken sandwich. Also a Ice tea/ lemonade mix. ( No one makes a better one the Chick-fil-A! So I get the sandwich. Incredible! I mean look at the photo I took of it. Even more impressive the the photo on the menu. ( So typical to see the restaurants picture and what you get is far from their photo of it. Seriously, this was the most impressive chicken sandwich I've ever seen. And quality to match. 5 stars eazy. read more

Chick-fil-A - The most incredible chicken sandwich ever? I would say yes! - Fast Food Near Me - Encinitas, California

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We came here to just get the ice cream cones. SERVICE - I feel like Chick Fil A tends to have good service. The person who took our payment was very friendly. He joked around with us and his employees. CONES - They give you nice ice cream portions. The texture had an creamy though icy consistency but the flavor was tasty. We usually enjoy Chick Fil A and their food is typically decent. read more

Javier was really nice and helpful. Great experience, will keep coming back here. The restaurant was clean, food delivered quickly and good quality. Overall very good experience read more

Are you alone and empty on the inside? Do you look in the mirror and hate what you see? Let me help you out...get on the Breeze bus and head to the Encinitas Chick-Fil-A. It's the In & Out of chicken. Its the Vuori of lemonade. It's your salvation in this increasingly lonely world created by Mitch McConnell and Huawei. This guy who runs this excellent establishment has a warm smile and firm handshake that immediately tells me he's a leader. The service is world class. Always kind, always efficient, perfect every time. They make milkshakes just the way daddy likes; real dark with a some sweet whipped cream on top. You like a cherry on that sweet sweet cream? You want a bright cherry? You want that cherry inside your mouth hole? Looking at the milkshakes is free, licking will cost you. Highly recommend extra pickles. The reviewers who complain about the lines at Chick-fil-a are anti-American. read more

I ordered breakfast at 10 AM, waited 30 minutes for my food, never received it so I went inside to check what's happening. They said they never got my order even though I got charged and got an email confirmation. I showed them my receipt and they checked their system, and they never received it on their end. Since it was already 10:30 they couldn't make my meal anymore (i ordered a breakfast item) so they just refunded me. A little dissatisfied with their service and the system that takes their orders online. read more

I love having breakfast here! Their biscuits are out of this world! They are buttery and absolutely delicious. They only make a certain amount everyday so when they run out they run out, even if breakfast is still being served. I usually get the #1 breakfast combo which comes with a chicken biscuit, hash browns and a drink. The chicken is always cooked perfectly; juicy and tender.m and the chicken batter is thin and not greasy. The hash browns are fresh and tasty. I also love their drink selection... they have a ton of sodas to choose from, plain and chocolate milk, fresh brewed sweetened and unsweetened iced tea, and two types of fresh squeezed lemonade! They lemonade is the best I've tasted anywhere! The store is always clean and the service is incredible. Everyone is so polite and accommodating. I love CFA! read more

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Fried chicken here we come! Love this place bc everyone can easily get what they want and everyone is happy. It's also the perfect pit stop when we're on family road trips - love the quality consistency across all chic-fil-a locations we've been to across the country. An good and easy go to our family. read more

Got served a partially raw chicken nugget and ate some of it before noticing. When I brought it back to the store, they said it wasn't raw and claimed it was a tendon. Pretty sure it's raw, would have appreciated if they admitted it and took steps to make it right. read more

Chick-fil-A - Raw chicken nugget - Fast Food Near Me - Encinitas, California

excellent workers, Javier was super nice and very welcoming! definitely coming again:)

Always pleasant, always gets my order right. We all know what we are getting here and it's consistently good. I like that they drive through has two order stations, and they put a worker outside to help move things along when it gets busy. read more

Food was good but check out my large fries I got from the drive thru. Not a joke. I wish I would have noticed before getting home! read more

Chick-fil-A - Large fries? - Fast Food Near Me - Encinitas, California

7.2/10. I think it's pretty overrated but it's still a decent option for fast food chicken. Solid spot

I was a bit disappointed with this place today.. I used to come a lot before almost everyday because it was fast and good service.. I stop going for a while maybe about good two months since money is a little tight and I got home lunch instead. Visited this today coz I was craving and it wasn't the same my meal is not hot room temperature 3 pieces chicken tenders and a fries I didn't even check because I normally get it hot. Anyways, hopefully they go back to how it was used to be and I hope only today that maybe they are short stuffed idk I'm just giving something excuse coz now adays everything is a little hard for everyone. read more

Outstanding customer service here. I watched pretty much awestruck as the manager, Makenzie, de-escalated an irate customer. It was magical. The crew was obviously impressed also and one young crew member caught my eye and said, "She's amazing!" I had stopped in to buy chicken noodle soup for my elderly mother who lives at one of the memory care facilities down the road and who had stopped eating a few days earlier and I thought I'd try to get her to eat the soup. I started telling the young woman behind the counter what it has been like the last 3 years with my mother's dementia. I realized after about a 10 minute soliloquy that she had let me unload and vent. She was able to connect with me on a more personal level and after months of believing that nobody really cares, she literally helped to restore my faith. Sounds corny, but all true. Makenzie-- thank you. read more

The quality of The People there is absolutely the highest level we have ever seen for this type of business. I can only assume training must be a significant process here. The food is crisp and fresh and simplyh good, every time. The facility is spotless and there us always at least one or two workers who stop by out table to see if there is anything we may need. Outstanding. read more

Prompt service at the drive-thru and consistently tasty food options for the family on the go.

I ordered chicken nuggets. I got the grilled but really wanted the fried. My granddaughter said she would eat them anyway. Halfway done the bucket of chicken there was a big. I went back to the store and they told me the big was from my house not from them. I explained how could a bug get to the bottom of the bucket and she didn't see it flying around. Had a picture and they argued it wasn't from the restaurant but from my house. Then they said they would Homer the order. I order 12 he only gave me 8 and gave me a ride look and sad here! They still told me the big wasn't from there kitchen. I'd look at your food from now on!! read more

This is review from an idiotic Yelper, yours truly :) In my infinite wisdom, I decided to drive right past the two "ordering mics" that were available for taking orders. Thankfully, FARISHTA was kind enough to (1) not call me out on my stupidity and (2) accommodate to my last minute order - despite the long line of cars. I typically write my reviews in a PROS&CONS format, but I wanted to give special shoutout to GEN (the shift leader who brought me my food) and FARISHTA (the cashier who kindly took me order with a smile on her face)! You guys are the best!!! read more

Chick-fil-A - Fast Food Near Me - Encinitas, California

Food and service is great. The staff is very friendly and professional. Fast service. Delicious food! Will eat here again.

I have always enjoyed CFA's food and service, but I won't be returning to this location until this pandemic is under control. My last curbside experience caused me to question the level of sanitation in response to COVID-19. When the server came to my car window with my order, she was not wearing gloves and her mask was under her nose. I can't take any chances with Lupus. So I probably won't eat out at all after this. I don't feel comfortable putting my life in some stranger's hands. I shouldnt have gone those last few times. So many food companies claim to have taken measures to be more sanitary. In reality, the level of sanitation depends on who is working that shift. Under normal circumstances, I've always received great service and the food was always hot and orders correct. I gave 2 stars because masks and gloves are exceptionally important to me. read more

We Had a great experience at this chick fila! It was extremely clean, the food came out quickly and at a perfect temperature, the staff was very friendly/kind and patient with me when I forgot my wallet and had to run to the car to get it! We always hit the drive thru at this one and today we dined in and we're very impressed! read more

Went to pickup 6 chicken biscuits last Saturday. Arrived around 9:45 a.m., and there were 4 cars in front of me in the drive through. 24 MINUTES LATER I paid for and received the 6 CHICKEN BISCUITS that were my order. 4 cars in front of me and my order was simple, not complicated, and it took them 24 minutes to fulfill the order. read more

I downloaded the Chick-fil-A app... This got me a free chicken sandwich, valued at $3.85. It was good... Matthew was a nice employee... I took a whole bunch of condiment packets with me: honey, hot sauce, mustard, ketchup... But styrofoam cups? WTF? I'll probably delete the app soon. read more

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I never eat fast food unless I'm visiting other places that have some notable chains that we don't have in NY. I was glad I finally got to try this place, as the stuff is pretty great for fast food. We tried the Spicy Chicken Sandwich, reminiscing for the old days in high school when I used to eat the same garbage at Wendy's everyday, and luckily this one was way better. The chicken didn't taste too too fake, and it was nice and hot and well put together. We also got Also, not only was the food tasty, but the Book Of Mormon-looking staff was friendlier and more well-versed in customer relations than many of the expensive, formal restaurants I've been to. For a quick, cheap meal on the go, you could do a lot worse than the tasty chicken here. read more

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Setting politics aside, Chick Fil A is for me a guilty pleasure. I love the Chick Fil A sauce, and their milkshakes (specifically the cookies n cream) are fantastic. However, I had a less than stellar experience at this location on my most recent visit. First, I tried to order the Chick Fil A Spicy Chicken Sandwich Deluxe, but I was told they were out of pepper jack cheese and she suggested I go with provolone or American. Huh? At 5:30 pm on a Saturday? You got a VONS, Ralph's, Trader Joes and Sprouts all within shouting distance - they all have pepper jack cheese slices if the restaurant is undersupplied. I'm not sure what happened and hopefully this was an isolated instance, but I've never heard of McDonald's claiming they are out of, say, bacon... I'm just sayin. Then when I said that given the lack of pepper jack I'd do the regular Chicken Sandwich Deluxe instead, it was like I said a secret code. "Oh, you have that coupon, right?" No - what coupon? Huh? Nope, full price for me. Apparently I'm the only one not in the know. Chick Fil A is a nice change of pace from other fast food options that have more history in the San Diego market but I wish it would stay away from polarizing political issues, which make it harder for me to get buy-in from my wife to go there. Thanks a lot... Hopefully this location, too, will raise its game. I'll focus on the food, which I really enjoy. read more

Chick-fil-A - Classic Chick Fil A Chicken Sandwich with Waffle Potato Fries - Fast Food Near Me - Encinitas, California

I'm generally not a fast food fan, nor a fan of southern food, so it's surprising that I actually enjoy this place. I usually order the grilled chicken club sandwich with a side salad and unsweetened tea. So it seems that there are several somewhat healthy options. And for my girls I usually get either grilled chicken nuggets (solid breast meat) or a grilled chicken sandwich. But the biggest reason I'm a fan is the incredible level of customer service. Every order is taken with a smile and every request is met with "My pleasure". I really believe that there is a genuine spirit of customer service. I love the friday morning kids activities- great for toddlers and preschoolers! Nice to have a cup of coffee, and a bit of breakfast while the kids are entertained. read more

My kids said "it's the best restaurant in the universe." They love the nuggets and they enjoyed splitting the peppermint milkshake. "It was awesome." read more

This is the worst Chick-fil-A in San Diego the line is terrible the staff is rude and inconsiderate and it's usually a reflection on the poor management. I have never been to this location I went to it one time it was 10:32 AM and they couldn't squeeze out a few chicken minis I mean the place serves chicken I'm not saying that all of Chick-fil-A is bad it's this one location that is absolute trash. Not only have they messed up peoples orders but also lack the customer service experience, staff makes you feel like they're doing you a favor or something. Worst Chick-fil-A read more

Possibly the best dining experience we have ever encountered. And being a guest director for restaurants, this place was far above and beyond most restaurants in any capacity. Not only was it absolutely spotless and clean, but the food was prestine in looks and taste. Fresh and absolutely delicious. Pretty amazing to have met the owner who was just a fantastic person. You can tell this place is going to set the bar for all restaurants and chik fil a's in the country. Definitely will be here soon again! read more

Not a big fan of this location, staff is deff not as nice as other locations (I don't really care about that much, but some of y'all do, so I'm throwing that out there) but almost every time I've been there's either something is missing from my order or they've just entirely messed it up. I don't know if it's just my luck or what but I don't have this problem anywhere else. Food is good though. read more

The only reason I gave this an extra star was because the Team Lead that I talked to tonight about the terrible customer service I faced was very understanding and sweet. She said she would bring it up in the next meeting, but considering the other reviews on their customer service as well as my own experience in a customer service position, I personally don't think she will bring it up and just said that out of common courtesy to avoid conflict. Nonetheless I appreciate her effort even for that, as this shows she has at least some type of customer service training. Like the other reviews said they need to have a better drive through method. All of the Chick Fil A's have their drive throughs extremely organized and self sufficient, and I think this location needs improvement. They also need to be more specific on where to pull up when the food needs extra time to be prepared or cooked. The employee vaguely pointed to a parking space that was pretty hard to notice. I waited there and saw three cars pass by me while I waited and was only waiting on two spicy chicken sandwiches a la carte, no fries or anything. Finally I literally pulled up and around into the restaurant which only took me like a copule of seconds and immediately she got very defensive with me which made me confused and left me frustrated. I understand that the kitchen and rush can be stressful, but in order to avoid miscommunication you need to be very specific with a customer as to where they are parking and going if you are making them wait, as well not getting an attitude with a customer over a sandwich. It is a SANDWICH, not a heart transplant organ. AI wanted was to pick it up since it wasn't delivered to me, I didn't want to start world war 3 with the poor girl. I think for now I'll stick to the San Marcos location for a while since I have been going to that location for 10+ years and have never once had a problem there. read more

I did a drive thru order during a busy lunch time. The service was fast and the food was great.

I usually don't leave bad reviews but it keeps happening. I ask twice , chicken club sandwich, two of them, told him twice. And you gave me 2 spicy delux, not to mention it's different price , but this mistakes are unacceptable. You should fire all of them and replace with Ai or something. I'm not coming back again. I wish I can put 0 stars, unbelievable happens all the time. read more

I'm not sure why all the negative reviews about this location? Most bad reviews were given for a particular menu item that didn't taste as good as the customer thought it sounded! I took my son here for a quick bite and the food was good, consistent w/what you expect from CFA and the customer service was outstanding!! We sat for 30 minutes and they checked to see if our meal was okay, if we needed a refill, and then again to see if we needed anything else. I also sat and watched a young employee friendly welcome everyone who walked in the door with a smile and greeting. Their ability to connect with their patrons while providing excellent customer service as a fast food place is what sets them apart and what keeps us raving, loyal fans!! read more

Peppermint shake isn't as good as they are at other locations. Not made with love at this chic-fil-a read more