Amazing customer service probably the best customer service of all chick-fil-A locations. read more

Chick-fil-A - Food was 10/10 and service was amazing - Fast Food Near Me - Encinitas, California

I don't usually eat at chick fil a but I had seen a promotion on social media that offered a deal through the app. It was about lunch time and I was headed through Encinitas and hungry when I remembered the deal. I ordered through the app and drove through for pick up. There was no line for a change. I got an original chicken sandwich and an Arnold Palmer (half unsweetened tea and half lemonade). I don't live too far away so it was still fresh and hot when I got home. In the past I have found their food a bit bland, but not today. It had a lot of flavor. Maybe it varies by location and I usually go to another location. I would get it again at this location. The staff member at the pick up window was friendly as well. read more

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The thing I like about this particular, Chick-fil-A is a couple of things, first huge parking lot, second outside and inside, so lots of seats and that's pretty good when the closest high school gets out lol. Again, one of my favorite things about this chain is how well they have done the app. You walk in you go immediately to their Wi-Fi. You say dine in you order and then scan your table number. Done in five minutes you're piping hot food is right in front of you with a smiling employee. A service here is always been great. I haven't done the drive-through, but it looks like it's very popular. If you're in the area in Encinitas, give it a go has my thumbs up. read more

Chick-fil-A - My fave lunch and app!! - Fast Food Near Me - Encinitas, California

Came for breakfast while working in the area. I am not a huge fan of chick-fil-a but worked with what I had around me in these morning hours.. Tried the scrambler with sausage and a chicken breakfast burrito. I was quite impressed with both, the burrito being more to my liking between the two. The staff were all very friendly, quite attentive considering the crowd and fast pace they were working in. Very clean restaurant, tons of parking in these morning hours. A little bit of a jump from the freeway, but a worthy visit. They have the place set up nicely for easter, now I am eager to see it during christmas. I love that they have crayons and coloring pages readily available for children. read more

Ordered ahead and still had to pull forward. I don't have lots of money because I'm a student, so I only buy hot food from specific places. Now I won't be back to this location because the biscuit was charred. Ate it anyways because I needed to eat before my class. Every shift is different in fast food, but I thought Chick-fil-A had certain standards of what the food should look like before handing it out. :( read more

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Fast and friendly experience here like most other locations. I was in and out of the drive thru within 10 minutes on a Saturday night. The quality was consistent as always and they went out of their way to ask me twice if I wanted any sauces on the side. Eat mor chikin. read more

The employees are not very personable. Stop standing around chatting. If it's work related fine, be quick, move on and acknowledge your customers. Sorry Encinitas, this store is your problem as I'm not from this area. Good luck! read more

I bring my kids here almost weekly. Service is always spectacular. I've never had a single issue I can recall with an order or quality. Criminally underrated based on the scores on Yelp read more

Recently placed a large order at this Chick-fil-A, and while they got most of the order right, a few items were accidentally left out. I went back to the location, and the operator took care of everything without hesitation. They not only gave me everything that was missing, but also included an extra sandwich. This is exactly why I continue to choose Chick-fil-A over other companies. Mistakes happen, but what really matters is how a business handles them, and this location went above and beyond to make it right. Amazing customer service, as always, and clearly a well-operated location. Great job to the team! read more

This location has an amazing decoration and great worker culture from what I could see. However they messed up my order about 3 times. They didn't hand me my shake initially when I picked up my order. Then I noticed I was missing a whole entree and when I tried to get it replaced they already ran out of it and told me it was 10-15 mins wait. It was pretty frustrating to have to quality control their work. So I just refunded the entire order and left. I do not recommend this chick-fil-a at all. However it is the only one with a drive-thru in the area. If you go here, double and triple check your order; because the employees there won't. read more

This place constantly misses my orders. Drive thru sucks. 3 f up's in 2 weeks unbelievable!

Restrooms are clean, staff very attentive and friendly, brought order to my table, really nice for a handicapped person. They sometimes make mistakes on the order, but it's the exception rather than the rule. On one visit the hot water was out (ouch!), but the Manager was right on the issue. read more

We are regular customers to this establishment and I thought we finally got them to get the orders right. Tonight was a bad night for them. Not one person saw that the lettuce they made our salads with was brown and should never have been considered sellable. It is a sad day when you can't depend on something as simple as fresh lettuce in your salad. Time to consider something else. read more

Chick-fil-A - Market salad with bad lettuce - Fast Food Near Me - Encinitas, California

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I really wish Chick-fil-A wasn't homophobic, but the food and service are so good. I mobile ordered for in-store pick up and received my food within a few minutes. They correctly gave me all of the sauces I requested, too! The service was also amazing, as the staff were very polite and eager to help. It appears as though their drive-through is always clogged, so I can't speak to the speed of that, but in terms of in-store ordering, it's pretty efficient. Definitely opt for this option if you don't want to wait in your car. I got the 8 count chicken nuggets with a Diet Coke, and yup--it hits the spot! They let you get a maximum of 3 sauces with your order. My sister got a free cookie for her birthday! Remember to download the app! The ambiance is very, very casual and kid-friendly. There's seating inside and outside, and it seems pretty clean/well-kept. read more

Chick-fil-A - Chick-fil-A Nuggets (8 count) Diet Coke - Fast Food Near Me - Encinitas, California

Love this place! The food is always fast and great! Every employee is always friendly and helpful - but I have to give a specific shoutout to Robert. I come here with my two young kids a lot and he is always so kind. He gets us extra napkins and wipes/ refills our drinks/ and checks in on us! We really appreciate him!! read more

This review deserves 3 stars... maybe 2. But my kids fuggn love this place so it gets 4 stars. I rarely eat here unless I'm vacuuming up the kid's leftovers. My gripe is this.. 70-75% of the time the order is correct. 25-30% of the time the order is either incorrect and I have to go back for missing items or the fries are overcooked or cold. Not sure where the fault is overall. It really doesn't matter and they don't really need to care because the place cranks. It's just annoying. So the lesson here kids is, when you get your order, don't mind the cars behind you, check the contents of your bag first before you drive off. FWIW the staff is always super nice and they want to do good. They want to make things right most of the time. Good luck! :) read more

This place gives me major stomachaches! Was here one day and got a chicken deluxe sandwich. It was super expensive for what it is. I paid seven dollars just for the sandwich à la cart. Several hours later, I started having a major stomachache, and cannot pay attention or focus at all. It also caused major gas and bloating. Quite disgusting. Whatever is in there sure is not good for the body. read more

Chick-fil-A - Spicy Deluxe Sandwich - Fast Food Near Me - Encinitas, California

Thank you so much for the Oreo's request XD. I asked for an overdose of oreo crumbles and the team came thruuu

Food was great. Nice and hot. Flaky biscuit and tender chicken. I would say the customer service was not what I typically expect from a Chick-fil-A. But then again I'm from Atlanta and kindness is just different there. So I won't take off too many points. read more

Me and my sister went here Wednesday night at around 8pm. The food was good and the staff were friendly as always. There was an employee named Mark that went above and beyond. He took away our tray when we were done eating and even offered to get me more sauce! He had awesome energy 10/10 slay Mark! read more

The food is always on point. The younger employee named Darcy had a very pleasant attitude with me and every customer while I was there. It was very nice to see this amazing customer service. The place is fairly large and very quick to deliver your food. 5/5 Stars for Darcy and the cooks! read more

Poor service. They screwed up my order while in drive through, we ordered grill nuggets but they gave us fried, so I went inside to exchange. They were so petty to charge me the extra 86 cents for the price difference. And did really care about the mistake read more

We decided to dine in for breakfast. Thought it would be the usual Chikfila, but Javier went above and beyond the average person. He was super kind, patient, and attentive. Food came out fast and, as always, delicious. They had coloring activities for my kids. Bathroom had a stepping stool my 3 yo could use that actually reached the faucet (which is a luxury for any parent with little ones). We did wish there were more bathrooms though. Thank you, Javier, for checking on us to see if everything was ok during and after. Mahalo from Hawaii read more

Chicken only and no ! Well, I don't eat beef so this is pretty much a candy store for me. I have been regular at many Chick-FIL-A's and this one is similar. The same standard and delicious menu. Only a bit more difficult to navigate through the parking lot and too inland if you are on a freeway. It was not too busy on a Saturday late afternoon, which I liked. Pro-tip: They have a curbside pick up so please order before you go in and you will have your order ready to be delivered to your car! And that means absolutely no waiting time. No lines.. nothing. Where were you curbside pick up for all these years!? read more

Chick-fil-A - Menu - April 2nd 2021 - Fast Food Near Me - Encinitas, California

Wonderful service !!! Gerardo is wonderful and always making sure everything is ok. And of course had the place squeaky clean 10/10 service read more

Chick-fil-A - Fast Food Near Me - Encinitas, California

Didnt get my order right at all cuz apparently there personal conversations was more important

I've been to this chick fil a a few times because it's closest to my house but I almost ate paper because of an ice cream cone that had another inside ? It was really strange and just a bit annoying since my ice cream was forgotten in the first place and had to park to get it :( this and having half filled fries a few times. read more

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I usually have a good experience at chic fil a's no matter where I go but this location was rushed. The person taking my order was rude and rushed me ordering even though I only had one order. I was going to order one more sandwich that I could redeem for free but after his attitude I drove to the chic fil a in carlsbad instead. Food was good as always but please be nicer ! it's not that hard especially when the customer is not being rude :) read more

I love Chick-fil-A all the time but I for sure have a favorite now. Javier went above and beyond. I over heard do girls talking to him thanking him for always going above and beyond and then he proceeded to do the same for us. The nicest gentlemen, made it feel like I was eating at a relatives house ( in the best way possible) anyways everyone was good but Javier was the best. read more

I come from time to time I go through the drive through as I love the spicy chicken sandwich, their fries and yummy sweet tea. The customer service is amazing as the orders are and payment are taken while we're in the driveway line. Last time I decided to try the chicken nuggets. It was a bit bland and boring. They gave a sauce but I couldn't drive and take care of sauce packets. Luckily my dog was hungry and liked it. If I had waited to get home, it would have been too cold. I'll definitely be back regularly for my favorites. read more

The food at this Chickfila is delicious. The service is pretty fast, sometimes on Saturdays it could take up to 20 minutes. The area is cool, the interior feels like an actual restaurant. Overall 5 stars! read more

Enjoyed the meal and hospitality. Food was great. I'd love to get another meal there when I get the chance. Very generous with sauces and extras. Good job read more

Chick-fil-a is known for their friendly staff and service and this location is no different. Everyone has a smile and is happy to help you. The prices are the same, the food is the same, the quality is the same. You get a consistent experience no matter which location you go in to. Some of the differences with this location are the size, seems smaller than other locations nearby, it is much smaller inside and the drive thru is smaller too. This location has plenty of things set out for you, from utensils, to napkins, to condiments, to wet naps, etc. They do not skimp on that section and it is always fully stocked. There is some patio seating outside so if you don't want to stay inside, you can enjoy your meal in the fresh air. This location has plenty of parking since it is in a strip mall, but it is also logistically better than their oceanside and san marcos locations, which are a logistical nightmare during peak rush times. read more

After a late football game we stopped by Chick-fil-A for some comfort food. They never disappoint, from the chicken sandwiches to the nuggets, fries and of course milkshakes, everything was delicious. Ohhh how could I forget the Mac and Cheese!!!!! This may have been the star of the show. It's not a cheap fast food place but seems like prices have gone up everywhere. For the three of us it was $61. read more

Great place. Kind of a Mecca for lunch for Encinitas. I get my kids school lunches there all the time. Employees and management are always so pleasant. Thank you. read more

Probably tied for the worse Chick-fil-A in terms of service with the Carlsbad location. I went to the Encinitas location 2 weeks ago ordering a drink carryout mobile order and I waited about 10 minutes before the workers there finally noticed me. I went there a week ago and got the same quality of service, waited about 10 minutes before someone noticed my drink on the side...not sure why my drink was sitting there and not in the carryout rack. Today, I went there again ordering a drink and fries through a mobile carryout and decided to throw them a curve ball by going through the drive thru. First, they said my order was not there and then I told them it was a mobile carryout order. They told me it was not a drive thru. I said I could back up my car but thankfully they finally said after 2 minutes of looking for my order that I could finally drive through the drive thru. They gave me me my items but after I left the drive thru I did not check for napkins till I got home.... Never again, I will go back to this Chick-Fil-A. The Vista, Oceanside and San Marcos are much better in terms of service though San Marcos can get really busy. read more

Normally I don't write bad reviews about chick-fil-a, but this morning we went through here on our drive down to Disneyland and ordered 4 breakfast combo meals. For starters they got our order wrong, the hasbrowns tasted old, and at every other chickfila I've literally EVER been to in the country they gladly mix in the sweeteners and the cream in the coffee for you so you don't have to make a mess in your car. She absolutely refused (she was very nice about it, but said they cannot do that for health reasons)! Umm okay! Sorry that's nonsense! Let's be real... it's laziness ok?! Lastly, we ordered 3 iced coffee drinks and they didn't put any straws or napkins in the bag. We had to stop at the gas station down the street to get napkins and straws. Very disappointing for Chick-Fil-A! Avoid this one! read more

Came here twice in a row to bring overseas guests. They were unanimous in loving the chicken meals and the special sauce.

This is perhaps the worst Chick-fil-A. It's consistently inconsistent. You never know what you're going to get. What we got today was cold fries, chewy sandwich that was not spicy (even though we ordered spicy) and absolutely poor service. The workers hardly ever smile or say "my pleasure". No one ever seems to know what's going on. Waited forever before someone even acknowledged I was there to pickup my order. In the meantime my order was just getting colder by the minute. Will probably start going to a different location even tho this one's usually more convenient. read more

Overall pretty good. Food is tasty and they are speedy considering how busy they can get. However, they skimp on the fries. I ordered a large fry and nearly every single time I get nearly half of that read more

Chick-fil-A - SKIMP ON FRIES - Fast Food Near Me - Encinitas, California