How can you not love Chick-fil-A? The food is consistently good, but the service personnel truly stand out! I'm always impressed by how nice, polite, and attentive the young people are. They genuinely seem to care about your experience. The management's hiring criteria must be top-secret, because this level of service is hard to find anywhere else in town! The restaurant is always clean, and the drive-through service is amazing! read more

They forgot half of my order and I was already on the way back home and it's a long drive .

My wife and I go every Friday for lunch at CFA! Food is always great and consistent, service is outstanding and they keep the dining room clean. Their app is great too- one of the best one in the business. read more

Got the chicken breakfast bowl. There was 1 single piece of chicken in it. Other than that it was amazing. Seems every time I come here there is always something wrong. read more

Always fresh, always the same. Service has always been very courteous anytime I have visited. Never greasy, never cold. Nice atmosphere.

I started going about 2x a week. Consistently great food quality and customer service. The app is also wonderful. read more

This Chick-fil-A location has outstanding food and amazing service. I hadn't had Chick-fil-A in quite a while and this definitely fulfilled my craving for Chick-fil-A. I highly recommend the chicken strips and waffle fries. You will not be disappointed if you are in the mood for fast food/Chick-fil-A. read more

Chick-fil-A - Chicken Strips - Fast Food Near Me - Derby, Kansas

Great service every time. I know it's part of their job to, but they always make me feel welcome and go above and beyond to make sure the customer is happy. 10/10 read more

Same great quality food and outstanding service the company values. They're always super busy during the lunch and dinner rushes but they're efficient and courteous. read more

Don't see the hype. Staff is the only reason to go to chick-fil-a. Little pricey for a plain chicken sandwich. Would definitely choose Popeyes. The chicken nuggets are tiny, would rather have McDonald's. If I'm looking for a chicken sandwich, I'm going elsewhere. read more

Busy. I had chicken strips, which were fine. I appreciate the multiple choice of size.

Nate and his team do a fantastic job caring for their customers! Tasty food on the go! Only downside is they're closed on Sunday!

My very first time ordering at the Derby Chick-fil-A, I ordered a spicy deluxe chicken sandwich with pepper jack. I got a regular sandwich with American. I was more than a little disappointed as I was looking forward to the spicy chicken, but I ate the bland chicken. The macaroni and cheese was fine and the nuggets were pretty good. The service was average. I waited a long time to try Chick-fil-A. It'll probably be a while before I go back. read more

Can't go wrong with Chick-fil-a. I have always loved coming here when I was a kid. Back then I only recall seeing them in mall food courts. Love their chicken! read more

Chick-fil-A - Fast Food Near Me - Derby, Kansas

They stopped doing curbside and then added on to speed up the drive through. Now you have 10 people standing around in the drive through lanes, maybe use a couple of them to do curbside. You need to pull everything out of your bag and check before leaving. The last 4 times we've gone here they screwed up our order. The last time I went I swore was the last time, I was using a gift card that had beed sent to make up for food that was missing from a previous visit. I got my order, parked, and looked through the bag. I had to go back inside as 2 of the 5 items that I ordered weren't in the bag. I will not be going back to this location. read more

It's cool. They work really hard but when you get no salt fries they skimp you Big time at the Derby location. No matter how many times this has been addressed they never stop doing that. I received a regular Fry in a large box last time and it wasn't fun. Other than that the food is good as long as it's fresh. read more

This is the best location!! Fow sho Always excellent customer service, and the food is always yummy. And the restaurant is always clean. Order is accurate every time. read more

I cannot say Thank You enough, Chick-fil-A Derby! I was so excited to get breakfast this morning and try the new cold brew iced coffee. However, I realized once in the drive-thru that I forgot my wallet at home on the coffee table. We've all been there right?! So I got out of line and called the store to cancel my order. What I didn't realize is that they wanted me to have my order anyways. A treat on them! I was shocked and pleasantly surprised by the kind gesture. It was over $20 worth of food! Then to my surprise when I get home, they even included the 8 oz. bottle of CFA sauce that I always stock up on when I go to their store. I was not expecting that! They did not have to go above and beyond like they did but it truly made my day! I've always been an avid CFA lover but you have my business for life now We love you CFA Derby Marketplace & Thank You again!! read more

Food here is always consistently good and that's it. Twice I have encountered the rudest employees and staff. I felt like I could have gotten friendlier employees across the way and that's saying something. This location has lost my value and respect. I've reached out multiple times about the issues and today was my last visit to this location. read more

Seriously the best chicken minis and Diet Coke I've had at a Chick-fil-A! 100/10 recommend!!

Food fast food , healthy choices. Excellent service always. Chick-fil-A must have a training program for their employees. Always polite etc. I totally support their not open on Sunday. read more

Staff needs more training. Everytime I come here, it's always a long wait. Today was 15 mins and son was late for school. Not like most Chickfilas AT ALL. Staff isn't always nice. Food isnt consistent. Not good with promptness. You don't need to just stand there and wait for part of an order when other orders behind it is already there. She finally went to grab my boxes and sandwhich...that had been sitting there the whole time. Hey, mornings, people are usually in a hurry and thus morning, Late kid to school. Never will return here. The only consistency has been long waits. read more

The service was really bad. The lady doing cashier at here had really bad attitude to asian. My friends and I went to there and ordered food but her attitude like didnt care and gave us bad service. I dont know her racist or what but that was not a right attitude to customer. read more

Best Chick-Fil-A I've visited so far. Super fast drive thru, friendly employees, and most important of all, fresh and delicious food. Next time I pass through Derby I know where I'm going. read more

I used to love Chick-fil-A back in the day and from their original Wichita location years ago in Towne West. I don't know if it's a problem with just the Derby location, but their chicken filet sandwiches NEVER appear as they do in their pics as they are always dark brown and overcooked. I'm not certain whether it's because they're cooking them twice or are just cooking them too hot. I suspect they're partially cooking and then recooking on order which is ruining the sandwich to the point of dryness that it's inedible. After the first and second time figured it was just the grill cook's problem but after the 3rd time I've sworn off this location. read more

The fries were very unsalted and not fried enough it was like eating french fries that were soaked in water for abt 30 minutes but other than that it was good read more

i don't mind a lil chick fil a moment here and there but i definitely think it's over hyped and not all that good. and it always makes my tummy hurt :( read more

The only fast food place you go to where the line looks like it's 10 miles long but you get your food in less than 10 minutes. I have nothing but good things to say bout this place. It's always busy but I never have to wait more than 20mins to order or for my food. Staff here also seems to be the only fast food place where the workers actually seems to like their job. They always great you with a smile. Also they don't charge me 10cents for extra sauce so I love them lol read more

Great service and very friendly staff! The food is always hot and fresh. The drive through can get a little slow during busy hours but it's worth it if you have the time to wait. read more

Had Chick-fil-A for dinner here for the first time a few weeks ago. The chicken sandwich was delicious, fries were good as well. Definitely a way better option than Freddy's in my Opinion read more

They have really good chicken it's sweet and melts in your mouth, I love their chicken soup it's really the best thing I've had. 10/10 would eat there again read more

We really loved this location. Clean store, friendly staff. Plenty of condiments and a great indoor play area for the kids. It's very, very family friendly and even though our kids are grown, I can see where this would be very appealing. They even had little containers of Cherrio's to keep little ones happy. They even had Christian music (instrumental) playing over the speaker system. I love it there! read more

If you like chicken you'll love this place the chicken is amazing the staff is very friendly and helpful. There is a play area for the kids and a kids menu too. I love the popcorn chicken and the grilled chicken sandwiches . There is free condiments which some people will love. This is great Christian ran fast food and I highly request it. read more

Good, prompt service as usual for Chick Fil A. The person that took my order did ring up the wrong food for me, which I didn't realize until I received the wrong sandwich, and is the only reason for the 4-stars. As an employee of another CFA myself, though, I didn't go back and make them fix it, as I know the struggle of incorrect orders and fixing them, and in general I don't like being picky. The food I did receive was tasty and just fine quality-wise. Nothing to complain about here! read more

Great chicken, service & cleanliness! The breakfast bagel is delicious! We love this place.

I love chick fil a! I'm so happy they opened one in Derby. Excellent service and the food is hot and fresh every time!

Amazing employees, from the guy that took my order to the girl working the window. The food was fresh and hot, so happy I live right across the street from this location! read more