It's chicken and fries, how is it possible to be so slow!? I've visited other locations out of state that usually keep the line moving at a pretty good pace, the ones in Southern Louisiana seem to suffer from a serious lack of urgency. Even more disappointing than the wait is the food. The chicken is ok, but not worth $5+ for a few small chicken nuggets or almost $10 for a chicken sandwich. If that doesn't give you motivation to visit the drive thru is a total cluster F. It's a giant loop with cones, curbs, and no clear entrance or organization to how it's setup. If you're desperate for chicken go for it, but not worth it in my opinion. read more

Chick-fil-A - Car line - Fast Food Near Me - Covington, Louisiana

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Guess what I got to try? The new chick fil a sauce flavored chips that dropped today! I miss the true waffle chip but these really do capture the loved flavor of the ever so popular sauce. Definitely worth a try! Who doesn't love their service- they are famous for excellent service! This location was clean and easy to get in and out. read more

Chick-fil-A - Fast Food Near Me - Covington, Louisiana

I never been to a Chick fill A where the service is this amazing!!! Wow thank you! I appreciate it! Food was great also! read more

Omg!!! Horrid!! A joke! Do better!!! This was a morning order but....REALLY? They are known for their chicken!!! All I ordered was two filets solo. Idk what happened here. How could they do me like this!! Didn't eat it, I just fed it to the dogs... read more

Just wanted to share my awesome experience at this Chick-fil-A! Seriously, the food is delicious and the service is always super friendly and fast. employees are especially great - really professional and helpful. The whole team is amazing; they're all so efficient and work together perfectly. It's the kind of place you wish all restaurants could be like - a total breath of fresh air! I highly recommend this location! read more

As someone visiting from California, I've been to quite a few Chick-fil-A locations, but this one truly stands out. The service here was absolutely exceptional - not only incredibly fast, but the staff were genuinely kind and welcoming. You can tell they take pride in creating a positive experience for every customer. This is hands down the best Chick-fil-A service I've ever received. Highly recommend! Good food, great ambiance too. read more

Best customer services I've ever experience at a chick Fil A the employees were super professional and helpful. Not to mention my food was amazing. The dads on dates With their kids was what melted my heart. Wish my dad was like that. read more

standard and consistent across locations. tasty sandwich and fries. cute spongebob board. read more

Chick-fil-A - Fast Food Near Me - Covington, Louisiana

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Order food and drinks put everything in one paper bag got out of car and bag ripped and food went all over the ground called restaurant and talked to the customer care department and they said would have chicken fil a call me back and issue refund still haven't heard anything so from now on I will go to canes at least they put their food in plastic bags and don't over fill the bag. $43.00 of food on the ground! I would rate zero stars if it was possible!!!! read more

Ordered grilled chicken sandwich received spicy deluxe sandwich Never had an issue until today read more

Chick-fil-A - Fast Food Near Me - Covington, Louisiana

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Fast food is not fine dining! We walked in to find the registers gone. They told us to sit and they'd come take our order. 5 minutes goes by and they finally come to the table. We ordered and the employee entered it all on an iPad. It took 20 minutes to get our food AND DRINKS. This is ridiculous! Chick-fil-a boasts how fast they are but this was the worst experience. read more

The service is still great BUT in the mornings...this location is SOO slow. There are 2 lanes and they do not utilize them!

Chick-Fil-A is one of the better fast food restaurants. Every location I have ever been too is kept spotlessly clean and staffed with friendly employees. This location is no different. I finally ate inside after several trips through the drive-thru and was very happy with my experience. I opted for a grilled chicken sandwich with waffle fries. Both were cooked perfectly. The sandwich was juicy and actually had taste, which is more than I can say for most places. The waffle fries were soft, but not greasy. One thing that sets Chick-Fill-A apart is their healthier choices. They offer many grilled items if you're trying to eat healthier. One item of note is that all Chick-Fill-A locations are closed on Sundays due to the founders religious beliefs. read more

Chick-fil-A - Fast Food Near Me - Covington, Louisiana

The food is Always good and service is always excellent. I have issues with the size of the chicken sandwiches in comparison to how they used to be years ago. I remember the chicken breast expanding past the bun, but these days the bun completely covers the breast. Also. The fries are always way below the opening of the container. read more

Fuck this place. Overpriced. Horrible neighbor in any community. Traffic nightmares. Food sucks - except them damn waffle fries! So damn good. read more

Chic fil a has great customer service and fresh food. The only issue with THIS particular chic fil a is the fact that they pre-make their grilled cool wraps and refuse to change the grilled chicken to friend chicken. The chic-fil-a on Hwy 21 gladly makes a note to change the chicken to fried with no issue or hesitation. I will be going to that chic-fil-a for now on. read more

Where do you buy a cup of ice cream and get a drop not even covering the bottom of the cup. And they call it a cup of ice cream. I ordered two cups of ice cream and I could have put it all in one of the cup and still would only have a half of cup. Use to love Chick-fil-A now I think very little of it. I am disgusted. read more

Never been to a more consistent place. I highly recommend. I don't agree with their values but the food is always good and usually not a long wait read more

I literally couldn't be so disgusted. First off, my fries taste like they've been left over night in the freezer and then fried in hair grease. Secondly and most importantly, I GOT PEPSI INSTEAD OF COKE! I had my first sip and instantly felt a flash of regret. I had to hold back my drink from randomly flying out the window. Thanks to Jessica at the window for checking my food, it was everything that I hadn't hoped it would be. She deserves to be unemployed or set back to the $7.25 minimum wage. Ew read more

Chick-fil-A - Stale ass freezer burnt fries - Fast Food Near Me - Covington, Louisiana

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Stopping by this Chick-fil-A for breakfast always brightens my day. The staff are consistently cheerful, my order is always correct. These young people are bright, clean looking and articulate. A huge step up from the chain burger outlets, where the staff are hard-pressed to provide even an acknowledgement of another human by a word, or at best, a grunt. read more

What's not to like at the place that invented the chicken sandwich. Always great service here. Usually it's a bunch of kids that have manners like Wally and the Beave. I've never heard one say "You're welcome"...always "My pleasure". Every time I get something from there it's always prepared fresh and fast. Never a complaint. The iced tea and lemonade are good alternatives to your regular carbonated beverages. for desert, try the brownies. Some locations offer delivery if you have a large enough order. Not sure about this location though. read more

This is my first time having Chick-fil-a in Louisiana. I live in Nevada and eat chick-fil-a all the time there. I usually never have issues with the food besides every once in a while I'll be missing a sauce or two which is fine by me. I usually expect great service from chick-fil-a because I know they themselves have high stands where I am from. Sadly this chick-fil-a doesn't hold themselves up to it and just offers mediocre service. I order 20 nuggets along with other things and I'm given tenders with the other stuff I ordered. I order a variety of sauces just to receive half of what I asked for. I only asked for 12 sauces. It's 3 people eating, 4 sauces each for nuggets, fries, and sandwiches, but sadly we just get 6 sauces. Lastly, why sit down outside while there is a line? If a break is needed, take it inside out of view. I wouldn't bother with this chick fil a if your from out of town. The service will most likely be way below what your used to in your home state. read more

Got in line for breakfast 20 minutes before it was supposed to end but the line was so long i didn't get to order until 10:34 only for me to not be able to order breakfast? That is dumb as shit. If you get in line before breakfast ends you should be given the option to order breakfast, period. read more

Simply cannot day enough about the landscaping at this location. I am camera ready every time we go through the drive thru! Absolutely gorgeous! Yes, we are in the South where a piece of rebar would grow if you planted it. Even the line in the at lunch goes fast as two employees our outside. I love Chick-fi-A! I would ask that less green apples be in the fruit cup, but that's nothing to complain about. Fresh flowers, clean bathrooms if you do go inside. Believe it or not, I have never seen a disgruntled employee, there is ALWYS a smile on their face. Let's face it, we all have our bad days! read more

I've only ever been through the drive thru. But, the speed is awesome. Even with a long line, it usually takes about 10 minutes. The quality is the same here as other locations. I got the chicken nugget value meal as that is the easiest to eat while driving. There is a play area indoors so your kiddos can expend all of their pent up energy for awhile. Not too easy to get out and in the right direction for the highway, but good enough. I do like the options to eat healthier as well. read more

Chick-fil-A - Exterior of the restaurant - Fast Food Near Me - Covington, Louisiana

I'm giving this place a 1 star due to the safety issues. Their drive through traffic backs up on 190 causing lines of cars stopped trying to turn. Major hazard issue and needs to be fixed immediately read more

I had a talk with the manager and discussed the poor food quality. He said he would speak with his staff, but upon recent visits I'm still disappointed with this location. I will not eat here anymore. I'm not receiving quality food anymore. read more

Chick-fil-A - Horribly greasy I don't know what's going on here - Fast Food Near Me - Covington, Louisiana

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Longest line over ever been in. It's 10:15 and the boy told me I couldn't order lunch like I know I can. Anyway so slow and disorganized. Please reconsider this business read more

Chicken sandwiches are everywhere these days but no one can top the delicious sandwiches at the Chick-fil-A in Covington on 190. OMG. SO GOOD. Always fresh, always hot and super inexpensive. Not to mention their fantastic staff!! SO polite and always very helpful whenever you have a question. The best "fast food". read more

We were so happy to see a Chick-fil-a on our way to Mississippi and we got in line super happy to taste their delicious food. The people seemed great, the line seemed to be moving at a good pace. The lady had a menu and asked what sauces we'd like. We get to the window for our food and they move us down and someone came to deliver it. We noticed more people needed to come in so we move to exit the parking lot. We realize we didn't get straws for our drinks, no sauces in the bag and no fork for our baby to eat her mac and cheese. So that was great. read more

the pic i posted says it all. ordered 8 count and flakes of crust were counted as my nuggets. is there any quality control? who does that? #eatlesschikn #neverwastemymoneyagain read more

Chick-fil-A - 8 count i got was a joke. the tiny nugget on the left dwarfs the tiniest nugget crust i've ever seen on the right - Fast Food Near Me - Covington, Louisiana

Four stars for being consistently better than Cane's and probably the majority of other fast food restaurants. Would be a more solid four if they offered cheese on their fries. I'm also really pleased with their sauce offerings, and that their ketchup packs can be opened on either side for dipping or squeezing. Obviously I'm easy to impress. read more

Chick-fil-A - Cute! Play place for the kids! - Fast Food Near Me - Covington, Louisiana

I would give this place 0 stars if I could, THIS PLACE SUCKS SO BAD THIS IS THE ABSOLUTE WORST CHIC FIL A. I WOULD recommend this place to NOBODY. I went here and ordered two meals and only got one fry, went back 10 minutes later and they tell me they're closed nothing they can do and don't accommodate me for money I wasted on food I didn't get. Fuck this place read more

Slow service inside and slow car line. Cashier obviously saw we arrive before two other people and I was waiting in line and he took the two people that showed after me and then was slow with the order. I'm usually a big fan of chick fil a but this location is not managed well. read more

Best chick-fil-a location. All the employees are so sweet. And don't get me started on the spicy chicken sandwich here.. best thing you will ever taste. Not to mention the cookies & cream milkshake!!! So good. read more

This was the worst Chick-fil-A I have ever been to. The food was good but the customer service was awful. The staff was very rude and grouchy, they seemed to be more concerned about their friends in the restaurant. Our orders came out wrong too. The place was dirty, tables nasty, and food on floor. I heard others complain to the staff as well about their rude attitudes and the uncleanliness of the place. Definitely not the quality of a Chick-fil-A! The staff never even said "My Pleasure" or knew how their new mobile app works. read more

Food is always well above average. Don't know where you find your servers but they couldn't be more friendly & helpful, which is totally unheard of these days. Restaurant is always very clean. Love the frozen lemonade & the I additional items on the menu. The bad news is the drive thru. The employees out in the heat shouldn't have to control traffic. As I had my lunch I watched the line go from bad to worse. The biggest issue seems to be the drivers being oblivious to anyone behind them. Maybe you could have signs on stantions or the employees taking the orders "ask" them to please pull "all the way up to the car in front of them". It creates a MAJOR traffic problem all the way out of the parking lot & impairs traffic. read more

This chick Fila is always fast and super friendly service! I like to bring my kids to play as well. The food is always fresh and never disappoints! read more

Horrible service. Drive through attendant Michelle was rude. Horrible set up blocks traffic on the Hwy and it takes 2 attendants to one drive through order. read more

I love chickfila but this locations service is very poor. Food was great, but not very accommodating. Service was fair. I asked for a very small request of only strawberries in my fruit cup and the cashier said let me look and see if I can do that, she looks down to her screen and says no. I've eaten at chickfila's across the nation and have never had a problem, like seriously couldn't she have asked her manager??? I'm wondering how they would accommodate someone with allergies. To make it worse, my husband asked if they can make a hazelnut iced coffee and again a refusal to meet a customers request. My husband was a certified trainer opening chickfila stores and knows for sure that these requests are frequent. Might want to reconsider meeting your customers needs a little better. read more